25 comments found.
Hey is it possible to have these kind of welcome messages ?
As i’m interested in getting this as i already have bedesk main, just wanna confirm. Please let me know.
If it’s not there yet then please add this feature 
Hi,
Yes, you can create a flow with “buttons/options” step and then start the chat with that flow, instead of basic message in AI agent settings.
I also have question about logged-in user data, Can i see a demo for this ? I need to under once we pass the dynamic data for logged in user where and how it will show in the agent dashboard. This is very important for us to test or demo before i decide to buy this.
Please let me know. Thanks
Awesome to know about flow, I looked for a demo video couldn’t find it, Please share if there is any demo video.
Thanks, Also let me know about logged in user custom data demo.
It’s not possible to test this on demo site currently, but the data specified via livechat API would appear in right sidebar on conversation/customer pages, under attributes section.
For flow, you can select the example flow on demo site and then click “test ai agent” button, it should show the buttons.
Hey I checked demo but I see that livechat is not responsive in mobile devices.
I see that in mobile devices live chat popup is going out of screen. Please fix this I want to buy it.
Hi,
This should be fixed now with version 3.0.3 on CodeCanyon.
Thanks
Also I can’t see file uploading feature in live chat. Is it available? I tried livechat and ai admin demo but couldn’t find since you have not added those modules
I love the HTML design . is it on sale somewhere ? just the design for the dashboard ? i really love it
Hi,
We don’t have the design on sale separately at the moment.
Hello ! Canned replies in Live chat and email support dynamics placeholders? Like :
Hello {client name}, welcome to {company name} !
I’m {agent name} your ticket ID is {ticket number} how can help you today?
Hi,
Yes, this is supported now with new version on CodeCanyon.
But I tried to check your demo site and I don’t see the dynamic placeholders in the canned responses section! Because we don’t see any list of dynamic placeholders that are available
When creating or editing a saved reply, there should be “add variable” button in text editor, next to image upload button.
I’m going to buy this today! Tell me when you’re going to create WhatsApp, Messenger, Instagram, and Telegram add-ons! To do everything in one! To centralize tickets
We have this on the roadmap, but no exact date for it yet.
demo not working
Hi,
Can you try visiting demo site directly here: https://bedesk-demo.vebto.com
Still doesn’t show the addon demo
If you mean the livechat, it should be visible now on https://bedesk.vebto.com in bottom right corner, it was disabled earlier.
