844 comments found.
does it work with whatsapp groups ?
In the regular license, can I use multiple numbers or just one? I know it can’t be charged, but can I use multiple numbers?
Hello hendrickmoedas, Both licenses allow you to run it on one domain as per the policies.
Thanks
Is it a requirement to have/use/be registerd with the official whatsapp API, or I can do without it?
Hello mrchamisa, WhatsCRM has a meta API with QR (without the meta API) as an add-on.
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My honest opinion about the system:
It’s great for those who only need to send and receive messages. The app only has a chat system. You won’t be able to customize or edit basic front-end features like the menu or other items. The files are minified, so they can’t be edited.
The system lacks basic features of any SAAS system, such as sending automatic emails for registration confirmation and plan activation. In other words, it won’t work for those who need a customizable system for sales. However, if you need a basic system for sending and receiving messages, it could be a good start. I’ll migrate to a customizable solution and try to get a refund.
Hello arlinu,
Thank you for your comment. I assume you haven’t fully explored the app yet. It includes a bunch of features and is a complete solution with admin, user, and agent panels.
I understand that it doesn’t have an auto email sending option, but you can add it yourself from the backend if you’re familiar with Node.js coding.
Moreover, you suggested this feature to our support team, and they acknowledged it, confirming that the email option will be added in the next update.
If you still have any questions, feel free to contact our support team. They will be happy to help you resolve them.
Thanks
Hi Dears, As per comments,
1. I cannot edit your code. Is it right? 2. So, you are providing a package which I will install on my server…right?
Hello crossdevlogix, Dear, It’s not like that, you should also read the product description. Don’t be misled or confused by any random comments. You can use the app without any issues on your own server. If you have any questions, feel free to contact our WhatsApp support, and they will assist you.
Thanks
So, Can I edit front end code and add new features easily?
Hello crossdevlogix, If you are not from a technical background, it’s always better to consult your tech person and let them go through the product description. Everything is already mentioned there, and they can tell you if it meets your needs or if changes can be made. Have a good day!
Thanks
Can you please clarify Is this product can enable us to have api for whatsapp to automatic reply to the customers for example when a customer send a message to whatsapp of our company he will get options to choose then get the replies and send what he needs by options and automatic ?
Like this https://www.wati.io/
Hello Badawy402, If i get it correct you are asking if you can set whatapp chatbot with quick reply and make a chatbot flow. Yes you can make chatbot flow using this app.
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Is it possible to purchase the full frontend source code separately (i.e. not only compiled or minified assets)? I intend to make customizations particularly adding new sections, modifying UI flows, and adapting it for my business logic. Will you permit such modifications under your licensing terms? Are there restrictions I should be aware of?
Hi, you can connect whit facebook, instagram and tiktok to see message recibe of my clients? Thank
Hello BLTMX, I did not get you. Please get in touch with our WhatsApp support directly for your questions.
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Is the automatic birthday wish scheduler in this script ? I have a list of contacts with DOB & i want the script to send birthday wishes automatically? Possible?
Hello akashtalele, You can schedule the bulk campaign for a specific date or time only.
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I appreciate the work done on this script, but I’m facing a serious issue with the WhatsApp audio/voice message feature.
Receiving audio messages works fine, but sending audio/voice messages from the CRM to WhatsApp is not delivering.
I already tested the API directly with WhatsApp Cloud API, and audio messages are delivered successfully when I send via raw API. The problem only happens when sending through this CRM.
This clearly shows the payload your CRM is sending to WhatsApp is not correct (maybe still including an unsupported parameter like “caption” or not handling the audio link properly).
I already contacted support, but the replies are too generic (“everything is fine on our side”) without a real fix. This is a core function of the CRM and needs to work properly.
Please provide a proper fix or update so audio/voice messages sent from the CRM actually get delivered to WhatsApp. Otherwise, this limitation makes it impossible to use this system for production.
Problem Fixed Thank you so much for support and time
Hi, in a conversation, how do I identify which agent sent the message to the contact?
Hello arlinu, There will be a username of the agent at the top of the message sent by the agent.
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Question before I purchase
I have bought your script Whatsham and it was a disaster, it crippled my business.. I was giving up when I saw this script, which looks better than whatsham and more organized.. but the question I have is this
(1) I see that you didn’t resolve one of the issues of whatsham in this script which is storage management, ability to delete WhatsApp messages to save disk space since VPS server does not come cheap, are you making efforts to either develop a storage manage system to enable me delete chats from time to time or provide external storage for Whatsapp chats?
Hello skytech_ng, This is a gentle reminder that we will not be able to partner with you on any new purchase, as you previously scammed us.
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You took more than 500 USD from me for customization and what you did was doing your regular stuffs only to come after a month that my business operations have started to say that i need to move to another platform that does not have the previous features I needed. who is the scam here? you never respond to whatsapp messages, never provide support. you are the bigger scam here.
Hello skytech_ng, You paid for the service, which you already received, but later initiated a chargeback. This action amounts to a scam. We are no longer interested in any future purchases from you. Kindly disregard further engagement. Have a great day.
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You never provided what i paid for.
This is public domain. please provide proof that after i paid you, you did what i paid for. you should be able to provide evidence to this. I will be glad to see them.. thanks
Hello, Quick question, do I need to add pusher in order to work the live chat? I have a similar app that pusher is needed so I want to migrate to an app that does not need pusher for live chat Thank you
Hello angelsampayo, No, you do not require Pusher or any third-party service to make live inbox chat work. WhatsCRM has its own socket for it.
Thanks
Greetings,
I am having trouble with the code. I want to use my page, but when I go to my page, it takes me to your page. How can I fix this?
Hello louislopezcruz80, Please contact to our WhatsApp support.
Thanks
Hello, I am facing an issue in the system. The WhatsApp Cloud API integration is working fine for receiving voice messages, but it is not sending audio/voice messages.
I tested with the correct JSON structure as per WhatsApp documentation: { “messaging_product”: “whatsapp”, “to”: “923XXXXXXXXX”, “type”: “audio”, “audio”: { “link”: “https://example.com/test.mp3” } }
Text, images, and other message types are working, but audio messages are not being delivered. Can you please guide me where in the code I should update or fix this issue? It looks like “messaging_product”: “whatsapp” or file handling for audio might be missing.
Kindly provide a quick solution or update because this is an important feature for my project.
Thank you.
Hello, I am facing a critical issue when sending audio/voice messages using the WhatsApp Cloud API in this system.
Receiving audio messages is working fine.
Sending audio messages is failing with the following error:
(#100) Unexpected key “caption” on param “audio”.
Hello zulfiqar786, Please get is touch with our WhatsApp support or update your app.
Thanks
I appreciate the work done on this script, but I’m facing a serious issue with the WhatsApp audio/voice message feature.
Receiving audio messages works fine, but sending audio/voice messages from the CRM to WhatsApp is not delivering.
I already tested the API directly with WhatsApp Cloud API, and audio messages are delivered successfully when I send via raw API. The problem only happens when sending through this CRM.
This clearly shows the payload your CRM is sending to WhatsApp is not correct (maybe still including an unsupported parameter like “caption” or not handling the audio link properly).
I already contacted support, but the replies are too generic (“everything is fine on our side”) without a real fix. This is a core function of the CRM and needs to work properly.
Please provide a proper fix or update so audio/voice messages sent from the CRM actually get delivered to WhatsApp. Otherwise, this limitation makes it impossible to use this system for production.
Fixed thanks for your time and support
Hello, recently buy but face problem, all installation process follows but after installation show error message, kindly solve problem
can i make saas using regular License !? and what is diff between regular and extended
Hi, How do I start a conversation with a contact? The contact is already registered, but I don’t see how to start a conversation with them, even using the QR code.
Hello arlinu, Are you talking about the META api or the QR plugin? Please contact our WhatsApp support for quick answers.
Thanks
I found the + button in the inbox to start the conversation, but there is no option to choose the contact from the contact list, only typing the number manually. Right?
Hello arlinu, Yes that is correct you need to enter the mobile number with country code.
Thanks
Hello, with the QR plugin instaled, can I limit the number of QR code connections to each user in plans? Thanks.
Hello mssmello, Please contact our WhatsApp support for assistance.
Thanks
how to setup google login?
