1028 comments found.
Hi,
Your script is not recognizing the difference between local and live environments. On my local setup, I use virtual hosts (e.g., abc.test), and the script keeps asking for a purchase code there. I already have a valid purchase code and have used it.
However, when I moved the project to the live server and tried to install it, I received an error saying the purchase code is linked to another website.
Can you please help me resolve this issue?
Please open a support ticket at – Support Portal for any technical support. Our support team will assist you.
Thank you.
Your script is definitely tiring me out. After updating from version 4.0.0 to version 4.1.0, the site can no longer display the categories. When you click on a category, the page that appears is empty. It’s shameful. Very shameful.I start by regretting your script
Please open a support ticket at – Support Portal for any technical support. Our support team will assist you.
Thank you.
Pre-Purchase Questions:
I want to purchase this script now; please read my questions and share appropriate answers:
1. I want to know that when I upload any media files like images, PDF, etc, it automatically changes its name, so I want the original file’s name after uploading. Is this possible without any extra charges or making a public update for this?
Example: I upload a PNG file for a product or anywhere on the website, which is named “football.png”, so after uploading, I want the name to still same.
2. As I saw that uploaded files are saved in URL like this “https://demo.martvill.techvill.net/public/uploads/20240528/filename.png”, I want only year-wise files saved like this “https://demo.martvill.techvill.net/public/uploads/2024/filename.png”, Is this possible without any extra charges or making a public update for this?
3. Demo-1 is very helpful for me but I need to update the boxed size to the full width of the website. Is this possible without any extra charges or making a public update for this?
I hope you understand my questions.
Is it possible?
It requires additional modification to adjust to your requirements, which charges you extra.
Please open a support ticket at – Support Portal for modification requests. Our support team will assist you.
Thank you.
I updated the last one with the recommended PHP 8.2 and my site then gives an error every time there is a version update, something bad happens! Error 500 today there was some problem now I can’t do anything, nor access the admin or the site.
Please open a support ticket at – Support Portal for any technical support. Our support team will assist you.
Thank you.
Hello Martvil Team,
I want to activate Home-3 but I am unable to find this option.It’s only showing home-1 by default. Can you guide me that how I can activate this theme for my website: https://demo.martvill.techvill.net/page/home-3
Thanks
To activate Home-3 on your website, please follow these steps:
Visit your Martvill Admin Panel.
Go to Website Setup -> Home Pages.
Here you will see the list of all available homepages.
Click on the Edit button for the homepage you want to make default (in this case, Home-3).
Check the Default option and then click on Update.
After this, Home-3 will be set as your main homepage.
When we download it’s coming with default home-1 and no option for Home-3. I exported home-3 from there live demo. You can also do the same in admin of Martvil live. .
Please open a support ticket at – Support Portal for any technical support. Our support team will assist you.
Thank you.
Hi, sir. I am trying to install the Martvill script, but there is a message that the purchase code was used yet. How? I need support.
Please open a support ticket at – Support Portal for any technical support. Our support team will assist you.
Thank you.
Hi , vendor can post service instead of physical product ?
Yes, we would like to let you know that the vendors can publish digital or virtual products along with physical products as well.
Regards.
Hi,
A month ago, I bought your script, but I haven’t been able to use or customize it because it hasn’t been updated to Laravel 12. Before I purchased it, you mentioned in your comments that updating to Laravel 12 was in your plans. I need to know approximately how long it will take, will it be six more months, or just one more month? I don’t want to wait until Laravel reaches version 14 while the script is still on version 12.
Thanks
Thank you for your query. We would like to let you know that as we have discussed earlier, we have plans to update to Laravel 12 but we can not provide you an estimate regarding it as of now.
Regards.
Could you please clarify
whether the update to Laravel 12 is expected in 2025, 2026, 2027 or later?
I need to know this so I can plan my work accordingly.
Thanks
Sorry we are unable to provide you the exact timeline due to our business policy.
Regards.
Hello,
Before purchasing this item, I need a few clarifications regarding how the stock management system works.
1) When I create an item and enable the “Manage stock” option, a new tab called “Stock Addon” appears. I then add a quantity X to a specific location Y. So far, everything works fine. However, after saving the changes and returning to edit the item, the “Manage stock” option is unchecked again. Is this a bug or the expected behavior?
2) In the POS interface, I try to select the location Y that I previously assigned to the item. Unfortunately, I receive the following message: “You can only add products from your location”. However, I am logged in with the correct user and I can see all three of my locations, including location Y — but I’m still unable to select it. Is this another bug or a configuration issue?
Thank you
Thank you for your query. Regarding your query, we would like to provide you the following responses-
1. When you create a product you need to enable the stock management to provide available stocks to each individual locations. There are options to add stocks through purchase order option as well. However, the issue that you have mentioned that the manage stock gets disabled each time is not appearing from our end. To understand the issue better, we would like to request you to kindly create a support ticket at our dedicated support portal at https://support.techvill.org/ with all the details and our support team will assist you there.
2. For the POS module, you need to create a terminal first in order to access. You need to assign a location to a terminal and the product that are available for that particular location that has quantity in it will be displayed for that specific terminal. As a vendor you are allowed to switch to different locations from the POS panel as you have accessed through a terminal and that terminal is assigned to a location. So you can only see products from that location only when you access POS panel from that terminal.
For further queries, please contact our support portal.
Regards.
I want to purchase this. demo is very slow. Is this script not speed optimised?
Thank you for your query. We would like to let you know that we are continuously working on enriching the quality and performance of this product and we are committed of providing a optimized and enriched product to our dedicated clients.
We would like to request you to kindly contact our support portal at https://support.techvill.org/ regarding the performance issue that you are facing. Our support team will assist you with your queries there.
Regards.
Hello Dear Support team
I just bought the script from envato But i have a 500 error for the script Installation Could you Please Help me , the website name is richilive.com Thank you
We are extremely sorry to know about the issue that you are facing. We are assuming that you have tried to install the system following the steps mentioned in the installation guide.
Since you are still facing a issue with the installation process, we would like you to create a support ticket at our dedicated support portal at https://support.techvill.org/ with all the details and our support team will assist you there.
Regards.
demo not working
It’s working fine now. Please check.
Thank you.
Hi
I have install the script on my server with aapanel. but i keep having a 500 server error on homepage only. the rest work
Can you help me
Thank you for commenting. Based on your comment, we have understood that you are facing some technical issues that needs technical assistance. We kindly request you to create a support ticket at our dedicated support portal at https://support.techvill.org/ with all the details and our support team will assist you there.
Regards.
1. In the Martvill Admin & Vendor Panel, the visual contrast between the website background color (#ffffff) and the widget background (#f3f3f3)—such as for Total Sales, Communication, Orders, etc.—looks clean and aesthetically pleasing.
However, on the homepage, both the website background and the product blocks (like category widgets, newsletter, blog widgets, icon box grids) share the same color (#ffffff), which makes the layout look a bit flat. It would be great to introduce some subtle color differentiation—similar to the admin panel—for better visual hierarchy and user experience.
The same issue appears on the customer panel as well. The background and widgets currently blend together. Adding a slight contrast between these sections would improve the overall design appeal.
“I’ve noticed that the use of a flat (#ffffff) background on the homepage—especially where both the website background and product blocks (like categories, blogs, newsletter, etc.) share the same color—is not a common practice, even among CodeCanyon demo websites. Most demos maintain some level of visual separation for a cleaner and more professional look. This flat layout feels unfinished in comparison.”
2. Also, are you planning to optimize the website layout for some big screen resolutions? I REPORTED in my last message “Martvill seems to be compatible only with low or small-resolution screens…..”
3. Regarding the update: -
I attempted to apply your 4.0.0 update twice, but I encountered the same error both times:
SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘MYDATABASENAME.delivery_mans’ doesn’t exist (Connection: mysql, SQL: select license_status, COUNT as count from `delivery_mans` group by `license_status`)
It seems that around 6 delivery-related tables were not created automatically during the update process.
Regards
Thank you for contacting us.
Regarding point 1, we would like to let you know that we have taken your suggestion into consideration and we would definitely look into the possibilities of implementing it if that aligns with our business interest.
2.Regarding point 2, we would definitely look into the matter and try to resolve it. For further support or assistance regarding it, please create a support ticket at our dedicated support portal at https://support.techvill.org/ with all the details and our support team will assist you there.
3. Regarding point 3, please contact our support portal for any technical assistance. Our support team will assist you there.
Regards.
Greetings, do you make custom modules?
Thank you for your query. We would like to let you know that we provide all sorts of assistance for custom modules. To discuss more about the custom modules or any sorts of queries, please create a support ticket at our dedicated support portal at https://support.techvill.org/ with all the details and our support team will assist you there.
Regards.
In the “System Setup” of “General Setting”, I cannot select County form the “Select Country” drop down selection. It does not show any country, completely blank. Same is for State.
Thank you for your query. We would like to let you know that, on the System Setup of the system you get the Countries, States and Cities that are available on the Geo-locale list of the system. When there is no data on the geo-locale list of the system then the users will not be able to see any data when configuring the system. So in order to get data when configuring your system, you need to first have enough data on the Geo-locale list.
Regards.
Could you please let me know how I can install the full site with all features and images of demo site? It will help me to customize my own site seeing the full and live demo site. To let you know, while I install the site, I did not fine the selection option of “Dummy data” in the Database Setting. But later on I have install Add-on of “Demo Data” One Click Demo Import, but I cannot find any of the dummy data except sliders. So, please let me know in details how I can install with full data and image of your live demo site. Thank you.
Thank you for your query. We would like to let you know that, when you install the system then it will be a fresh installation and no dummy data will be there in the system. However, to avail the dummy data you need to install the Dummy Content Importer addon.
Since, you have mentioned that you already tried installing the addon but not getting the dummy contents so we are assuming that there might be some issues on the installation process. So we would like to request you to kindly create a support ticket at our dedicated support portal at https://support.techvill.org/ with all the details and our support team will assist you there.
Regards.
Hello, I cannot adjust top page slider. When I add slider image, it cropped my image. I.e., it cut sides of my image. Could you please let me know what is the properties of slider I should follow? That is size/pixel of slider.
The ideal size of the slider is- 878 * 421
For full width slider the size is 1900 * 830
For any additional queries, please create a support ticket at our dedicated support portal at https://support.techvill.org/ with all the details and our support team will assist you there.
Regards.
Hello,
Does the system support one country setup?. If yes, does the country select dropdown menu get hidden?
Also are going to add the messaging system to mobile app in next update?
Thank you
Thank you for your query. We would like to let you know that, in our system the country list is appearing from the geo-locale list of countries. So if you insert only one country on the geo-locale list then only one country will be displayed across the entire system. Also when you have a single country on the geo-locale list then the country dropdown will not be hidden. Only the single country in the list will be displayed and user has to select it.
Regarding the messaging system on the mobile app, we currently do not have any plans to add the messaging system on the mobile app. However, we have taken your suggestion into consideration and we would look into the possibilities of implementing it if that aligns with our business interest.
Regards.
bonjour j’ai acheté votre script mais après l’installation le script n’envoi pas d’email pour notifier les clients. alors que j’ai bien configuré les paramètres smpt. j’aimerais savoir pourquoi
We have received your support ticket at our dedicated support portal. We would like to request you to kindly follow up there. One of our support team will certainly update you regarding the issue that you have mentioned.
Regards.
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