8500 comments found.
Any plan to fix responses from DeepSeek ? Because it’s kinda slow. and I think DeepSeek-V3.1 is out.
Hello, @anondoggo7,
Could you please submit a ticket via our support system here: https://liquidthemes.freshdesk.com/support/tickets/new providing all the relevant details about the issue you’re facing? This will enable our support team to assist you more effectively.
We are committed to helping you resolve this issue and ensuring a smooth experience for you.
Best Regards,
Team MagicAI
Presale Questions: Does AI external chatbot embed on shopify and wix websites? As per your demo and marketplace there, i have seen a term written as “Support & updates for 6 months”. What does that mean? Dees it mean by renewing the support after every 6 months? How much would that cost?
I want to buy 8 to 9 extensions from the marketplace as well on top of the Extended license. Do you have any promo codes?
Hello, @Arabianace,
Thank you for your interest in Magic AI
Regarding support, please note that it is included and valid for a period of six months from the date of purchase. If you require assistance after this period, a support extension can be purchased. For more details, please refer to Envato’s guide: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
Finally, we currently do not have any promotional codes or discounts available.
We appreciate your interest and are here to help if you have any other questions.
Best regards,
The Magic AI Team
Sorry I could not find the answer to my first question about wix and shopify from the link you provided. Could you please clarify it to me here?
After 6 months of purchase of any extension, do I need to pay full amount to get updates for that particular extension?
Thanks in Advance.
No you don’t need to.
Simple question. I want to train my chatbot as an AI math tutor so that it can answer students’ questions based on the curriculum in my country and also based on data available online. Given that I have several PDF files of lessons and exercises that comply with the curriculum, how do I train my chatbot with these PDF documents? 1- Do I upload all the PDF documents to the chatbot training? 2- Or do I simply include the link to the Google Drive where all the documents are located?
Hello djamar,
Magic AI chatbots can be trained using content from URLs or PDF documents. Comprehensive guidance on this process is available in our official documentation: https://docs.magicproject.ai/chatbot-training/ & https://docs.magicproject.ai/how-to-train-chatbot/Best Regards,
Team MagicAI
Hello, what does that mean: https://prnt.sc/q2wpogPfD2Ox? It’s now half price at $190 for a premium membership : Limited Time Offer Enjoy half off your first month with a Premium subscription! What is included?
It’s just a demo, a feature for you to make discounts whenever you want to your customers. Not our promotion 
Why is your chat bot showing up in my admin? How do I delete it? Why do I need it?
Hello, @Alexw2006,
You can hide the Menu items under Menu Configuration. For more details, please refer to our Magic AI documentation here: https://docs.magicproject.ai/menu-configuration/
Best Regards,
Team MagicAI
Is this a paid plugin of some kind? Since I don’t have such a section. So, to turn off your chat, I need to buy a plugin?
Hello Alexw2006,
You can purchase the Menu Manager extension and then manage the Menu items as per your requirements, please refer to the extension page here: https://liquidlabs.uk/product/menu-manager/
Best Regards,
Team MagicAI
Commenting again for a wider forum’s understadning. Also – Rephrasing the questions for better understanding.
Presales Clarification
I understand that the Regular License is only for personal/non-commercial use, and the Extended License is required for SaaS or reselling. I also see “Premium/Enterprise plans” on your demo site which is a bit confusing.
Please confirm:
If I buy the Extended License, can I fully customize and deploy MagicAI as my own SaaS product and charge customers?
Does the Extended License include all features/add-ons, or are there separate paid extensions (e.g., AI Canvas, Chat Pro, Social Media Suite, payment gateways, AI engine connectors, multilingual templates)?
Are the Premium/Enterprise plans on your demo site just examples of SaaS tiers, or do they require extra payment beyond the Envato license?
Those plans are just for demo purposes. With the extended license, you’re able the charge end users.
And yes, within the Extended License – you can fully customize and deploy MagicAI and start selling straight.
kindly answer this:
Does the Extended License include all features/add-ons, or are there separate paid extensions (e.g., AI Canvas, Chat Pro, Social Media Suite, payment gateways, AI engine connectors, multilingual templates)?
Hello, @dhiraj06,
Extensions/Addons can be purchased separately and we have two options:
One-Time Purchase: You can buy and use the extensions/add-ons individually from the Marketplace.
Premium Subscription: Our monthly subscription gives you access to all themes and select paid extensions.
Best Regards,
Team MagicAI
Please answer my ticket #52453
Hello emagicai,
I can confirm that we’ve received your support ticket reply (#52453) and it’s currently in our queue. Our team is addressing all tickets in the order they were submitted, and we’ll notify you with an update as soon as yours is resolved.
Thank you for your patience—we truly appreciate it!
Best Regards,
Team MagicAI
Do all the features of Script need an AI model or an external API? Are there some features or features that work without an API, please clarify.
Hello Prestigeameer,
Thank you for reaching out and for your interest in Magic AI.
It depends on the features you’re willing to use, because APIs are flexible, It work with the most advanced APIs, For further detail, please refer to the Magic AI documentation here: https://docs.magicproject.ai/which-ai-tool-uses-which-api/
Best Regards,
Team MagicAI
like perplexity and chatgpt – chat assistance access possible without login, on front. ?
Yes, that’s possible Feel free to submit a ticket and my colleagues will assist you.
I just checked – but just one feedback – real time search option should be by daft or just add near the chat windows – so it will easy for users
Hello whatnew,
Thank you for sharing your feedback—we truly appreciate your input! To help us track and consider your idea, please submit it as a feature request on our community page here: https://community.projecthub.ai/c/feature-requests/5
We gather all feature requests from this platform.
Best Regards,
Team MagicAI
Hello. How does the “Live Customizer” work? Can I increase the font size in “Chat PRO” with the Live Customizer?
Hello, @Bricou,
The Live Customizer empowers you to take complete control over your AI platform’s appearance— Please refer to the official documentation here: https://docs.magicproject.ai/live-customizer/
Best Regards,
Team MagicAI
Okay, but what I’m interested in here is the font size in the Chat PRO. Will this allow me to increase the font size? Please confirm this and I’ll proceed with the purchase. Thank you.
I’m talking about the size of the chat words, the size of the characters of the words generated in Chat Pro
Hello, @Bricou,
You can change the font family for Chat Pro directly in the live Customizer. However, adjusting the font size is not currently available as a built-in feature.
We have already recorded this as a feature request for Magic AI and are considering it for a future update.
In the meantime, if you need to change the font size, please contact us via our support system, Our support engineers will be happy to assist you with this adjustment.
Best Regards,
Team MagicAI
What is the price for premium subscription?
You don’t need premium subscription in the beginning
Presales Question:
I see that we can buy a Regular License and an Extended license. I also see a lot of questions about One time purchase and Premium subscriptions. Does it mean that we buy a license from Envato and then buy another subscription from MagicAI ? sorry but its too confusing. Do we get to configure/customize the tool and sell to customers as SaaS license ?
There are only two types of licenses. Regular and Extended.
Extended is required to charge end users.
And that’s all, simple
I am sorry to be dumb here. But Still confusing. If I buy the extemded license, do we get all the add on etc ? I mean what are the Premium and enterprise plans in this: https://modern.magicproject.ai/ – Is it just a demo for SaaS licenses ?
Hello, @dhiraj06,
To know more about the Premium Subscription, Extended license and its price, feel free to reach out via the contact form at the bottom right of our profile page here: https://codecanyon.net/user/liquidthemes
Our team will review your inquiry and respond promptly.
Best Regards,
Team MagicAI
Hello, can you please explain how extensions license work? I purchased some over 6 months ago but to get access to updates I need to renew license? How does that work? Is it per extension or for all extensions purchased?
Hello, @JoseFernandilho,
There are two options:
One-Time Purchase: You can buy and use the extensions/add-ons individually from the Marketplace.
Premium Subscription: Our monthly subscription gives you access to all themes and select paid extensions.
Have you purchased each extension individually or if you have a Premium Membership.
If you have the Premium Membership, the issue may be that your subscription has ended. In that case, simply renewing it will restore your ability to update the extensions.
For immediate assistance with this, please contact our support team directly through our support system. They will be able to access your account and provide specific guidance.
Best Regards,
Team MagicAI
I have presale questions.
I need a system or tool that can be my social media manager. I want the system to do Schedule posts, Content making (image, text, video, etc. ), all with the help of AI, according to the content calendar. And the system should reply to all my social media messages, like human nature. And also, other social media managers’ work can be done by AI. And if I want I can also sell services to others.
Is that all that is needed in your script?
Hello Saeid05,
Thank you for reaching out and for your interest in Magic AI.
Magic AI has extension “Social Media Suite” The Social Media Suite Extension allows you to automatically publish AI-generated content to your favorite social media platforms—boosting engagement and saving time.
What You Can Do with Social Media Suite
- Generate posts using AI with MagicAI’s content tools
- Schedule or instantly publish to multiple platforms
- Maintain a consistent online presence with minimal effort
- Connect your social media accounts securely and manage them in one place
Please read more and all about it in the Magic AI documentation here: https://docs.magicproject.ai/social-media-suite-setup/
Best Regards,
Team MagicAI
Which license type is suitable for me? I want to use the system for my social media pages and also sell services to others. I plan to offer these services on a monthly basis to those who are interested.
Hello Saeid05,
The extended license allows you to use MagicAI as SAAS.
The Extended License does not include any paid extensions — these must be purchased separately. This license only unlocks the Payment Gateway and Pricing Plans pages, which are essential for enabling SaaS functionality.
So you should go with Extended license and then you can explore and purchase the extensions based on your requirements.
Best Regards,
Team MagicAI
That means if I purchase a regular licence, I get all extensions without cost, and I will not get saas functionality. And if I purchase Extended, I will not get extensions and should purchase them separately. In that case, I get SaaS functionality.. Is that all !! So much confusion.
Hello Saeid05,
Regular license is limited and cannot use MagicAI as SAAS. In Extended License, there is no limitation and you can use MagicAI as SAAS.
And in both licenses extensions are separate as I explained above.
Best Regards,
Team MagicAI
Now .I understood.. tell about all extensions price .
Hello Saeid05,
For detailed pricing and information, please contact us using the contact form on the bottom right of our profile page. Our support team will respond promptly with the details you need.
Best Regards,
Team MagicAI
Hello, Does the token limit reset at the start of each billing cycle, such as every month for monthly subscriptions and every year for yearly subscriptions?
Hello IIFelipeII,
Thank you for reaching out and for your interest in Magic AI.
Yes, The token limit reset at the start of each billing cycle.
Best Regards,
Team MagicAI
Is the exclusive service you offer within the platform to access all the app’s features that can be purchased additionally, as well as support from you, etc., a recurring monthly payment? If you stop paying month to month, does that mean all those features will be removed?
Hello mjdearmasch,
Yes, that’s correct. Your access to premium features will end if your subscription payment is stopped. Please note that subscriptions are set to auto-renew according to your chosen billing cycle—either monthly or annually—
Best Regards,
Team MagicAI
Does this have API?
Hello ForeverNewbie,
Thank you for reaching out and for your interest in Magic AI.
To know and understand about all the API’s please refer to the official documentation of the Magic AI here: https://docs.magicproject.ai/which-ai-tool-uses-which-api/
Best Regards,
Team MagicAI
This can be white labeled right? All MagicAI and LiquidThemes branding can be removed?
Yes, of course!
is there a bundling on the add-ons / extension ? like buying all of them would get a special price ?
Hello kavirizki86,
We provide two options:
One-Time Purchase: Perfect if you need just one specific tool. Purchase only the extensions you want with a single, one-time payment.
Premium Subscription: Ideal for power users. A monthly subscription grants you full access to every theme and all our paid extensions.
Please note that a bundled discount package is not currently available.
Best Regards,
Team MagicAI
Hello! I need assistance! Please responds to ticket #52221. Thank you
Hello, @youngaurelus,
I can confirm that we’ve received your support ticket (#52221) response and it’s currently in our queue. Our team is addressing all tickets in the order they were submitted, and we’ll notify you with an update as soon as yours is resolved.
Thank you for your patience—we truly appreciate it!
Best Regards,
Team MagicAI
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