56 comments found.
Hi,
Is RTL supported?
No, RTL is not supported in this system.
.org/admin/settings…............500 Server Error and image not upload plz help
Please confirm that your domain name set in .env file -> APP_URL = your_domain_name
ok and url …...org/admin/settings 500 Server Error
Could you create a ticket here: https://infyomlabs.authordesk.app/? We will help you there.
ticket – #11334
Okay, Let us check it.
No Indian Payment Gateway??
Paypal payment gateway is supported in India.
i am very interested to buy this but i want to modify under my requirements, I want if any user will create campaign then user will get donation direct from donors. Donors will give donation direct user bank or crypto accounts. admin will only approve campaign after physically verification. for these changing i will hire a developer in my office.so can we made change in your given source code after buying this packge.
Yes, you can customize these changes.
will you provide open source code for further function if i want to add
No, We will not provide open source code.
1 do you provide front end and backend source code ? 2 Can I use it in few domains?
Hello,
Thank you for your inquiry.
1. Yes, we do provide both the frontend and backend source code with the purchase.
2. The license allows usage for a single domain only. If you wish to use it on multiple domains, a separate license will be required for each.
Please feel free to reach out if you have any further questions.
I am very interested in purchasing this product, but I’m unable to proceed due to the limited payment options. Could you please let me know if it’s possible to integrate additional payment gateways such as Razorpay, PhonePe, or Paytm?
These options are essential for my project, and their availability would make it easier for me to proceed with the purchase.
Yes we can provide that by customization so we kindly request that you email us directly at labs@infyom.in.
Server Error 500 – When I click on Settings in Admin Dashboard I am facing “Server Error 500” How to fix error “Undefined array key “location_embedded_code”
please reply me “Ticket #10564”
Let us check it.
Your support team first tells me to “Go to the .env file and set APP_DEBUG=true”, later the same team sets “UPGRADE_MODE=true” to “true” through remote access but you do not tell me to set UPGRADE_MODE=true. Please don’t waste our precious time.please update your code and documents.
when I make the word h1 or h2 it gets saved but the front end website becomes normal.why ?
how many bugs in your code ? Can you solve the problem in one go??......
I had to stand in front of your .authordesk.app for 2 hours today to get remote access.
Already replied on ticket please check it.
1.User register error- 500 Server Error ? (we have mail setup already.) 2.”user Roles” features error – “403 User does not have the right roles.?(we have user Roles setup already) 3.all page writing pad not properly working.?
Already replied on ticket please check it.
hi are you there ?
My problem has not been solved yet? You said 2 days ago that you would solve my problem quickly.
EROOR
1.”user Roles” features error – “403 User does not have the right roles.
2.all page writing contener (pad) not properly working.?
Thank you for your patience.
Our technical team is actively working on resolving the issues you reported. Regarding the “User Roles” feature, we’re currently reviewing role permissions to ensure everything is aligned correctly.
As for the writing container (pad) issue, we’ve identified that it may be related to compatibility with certain packages or environments in the software. We’re looking into alternatives or adjustments to ensure full functionality across all pages. We truly appreciate your understanding and assure you that resolving these matters is our top priority. We’ll update you as soon as we have a stable fix.
I have more issues. 1.There is no option to edit in the admin panel – front end FAQ, Image, title “We’ve Funded 5k Dollars Over” 2.sticky sidebar not working. 3.No option to add Google Analytics code to document. 4.not any option for header footer custom code. 5.language option not working properly. 6.add a new option for theme color change or update document for theme colour changing.
We noted all your query. About customization we kindly request that you email us directly at labs@infyom.in.
can not login to demo, says “419 PAGE EXPIRED”. Also any link I click on website I get “500 SERVER ERROR”
We have fixed it. Please check once.
Great work!
Thank you so much! I truly appreciate your kind words. Let me know if there’s anything else I can assist you with!
Setting in Admin Dashboard shows 500 Server Error. And when I turn on app_debug it says (array key “Location_embedded_code” )
How can I fix this?
Hello Sir,
I’m very sorry about this. Please raise the ticket here : https://infyomlabs.authordesk.app/
Our support agent will help you
Hello, Author,
I’m interested in buying this script, but I have a clarification.
I checked your demo, and I see there is another language selector. Does your script support Arabic RTL?
Kindly respond.
RTL support is currently not implemented in this script.
I am trying to change the logo but it fails. it shows when i upload but after i cannot see it on the site
Did you set APP_URL=your_domain_url in .env file.
Yes please. I did . Example .:APP_URL=https://mydomain.org. Right?
Coz they be saved in the uploads folder but do not update on the UI it just shows the empty picture placeholder
Will you please raise a ticket here: https://infyomlabs.authordesk.app/. Our support agents will help you there.
Presale questions: 1. Is there a Rewards or Perks feature, where campaign owner could give to his donors, if they donate X amount? If not, it should be, as it’s a standard with any charity or crowdfunding campaign. 2. Which payment gateways does it support, also Stripe or Crypto, for example? Thanks!
1. Yes, there is gifts section for donors.
2. Stripe payment gateway supports.
1. Cool, can I see an example? 2. Cool.
thanks, but I’d like to see it in your demo, in some cause page.
here is guide link for donors gift : https://go.screenpal.com/watch/cTeZfani0JI
Does this extended license include source code?
Yes.
Can this send Automatic Donation Receipts/80G Donation Receipts?
No.
Hi, please is this a multi currency like and euro or more donating with their responsive currency and been recorded accordingly
Could you share more details with us so we understand properly and help you to solve it.
Admin Dashbord Setting do not work 500 Server Error
How can you fix this and which cause
Open the .env file and set APP_DEBUG=true.
After making this change, please share a screenshot of the error so we can identify the issue and assist you in resolving it.
after making a changes ErrorException
Undefined array key “location_embedded_code”
codes every where in setting
share cpanel details in ticket -> https://infyomlabs.authordesk.app/author/tickets/7343
The secript is good but needs a lot of improvements, are there any custom fields?
as of now there are no custom fields sir.
Add it
Sure.
Hi can I use this as single vendor script ? I want by default this page to load
https://crowdfunding.infyom.com/c/test-testl/paymentI don’t want top navigation to load I want that hidden
I want my donors to viait the page above choose donation ammount and pay
I don’t want them to have navigation on top of that page everything else is fine.
Is this possible?
Thank you
Yes , this is possible but that is customization feature so we kindly request that you email us directly at labs@infyom.in.
Ok I Purchased and I find support really slow responding to tickets. I would like to know following please.
1. Where do I add moee countries at the moment there is one Indian and Japan no idea why you could ot add Europe as 3rd Option anyway I want to know where do I ads more
2. Catrgories what is the campaign is for again onky 3 options I want to add other options. 3. Team settings shows picture of same girl on home page 4 times where do I edit that?
Thank you
1. COuntrise? will you please share the screenshot if into ticket and let us know 2. campigns is crownfunding page 3. options ? as said in ticket please provide description with images please 4. in front setting there is team member page
Ok issue was these settings are not visible on smartphone only on PC version this is the reason it was very confusing
We are adding that to queue as of now, we wants you to send us the screenshot of that setting is not visible on mobile, so we can improve it.
Country adding button is not visible anywhere on smartphone Categories adding button is also not visble anywhere on smartphone
We will check
I’m experiencing an issue with the rich text editor functionality in the admin panel of your platform. When attempting to save information, the system does not save the rich text in the database. This issue affects all modules with the rich text editor feature.
This functionality is essential and supposed to be a core part of the product. I’ve contacted support a couple of times but have not yet received a solution.
Will you please raise a ticket here: https://infyomlabs.authordesk.app/. Our support agents will help you there.
ok, thanks.
