357 comments found.
I have noticed that your e-commerce platform already handles multiple currencies correctly: when switching from one currency to another (for example, from dollars to euros), the entire platform automatically adapts. However, the same does not apply to languages. When switching between English and French, the platform does not automatically adjust, which forces the administrator to handle the conversion manually.
I believe it would be much better if this process were automatic, so that the entire platform is instantly displayed in the selected language. This would greatly improve the experience for both administrators and users.
In summary, adding multiple languages only makes sense if they are applied automatically across the platform, just as it is already the case with currencies. I kindly invite you to correct this issue.
Thanks for the clear, actionable feedback. You’re right—the platform already applies currency changes instantly; today, language changes are managed from Admin → Languages (key–value pairs seeded from English) with an optional auto-translate helper. We can use third-party services (e.g., Google/Yandex) via own API key, and those providers may charge fees, but we think about it also
Based on your note, we’ve prioritized a core update to make language switching automatic across the entire site—just like currency. This includes browser-language detection, per-user preference (remembered), curated default language packs maintained by us (starting with English & French, expanding next), and full admin overrides so you can fine-tune wording. This work is already in progress and will ship in an upcoming update. Thanks again for helping us improve the experience for both administrators and customers.
Why is your technical support so slow in responding to the issues I raise with them? I am in production and it has been days since I received any follow-up on my issues. Ticket Number DXPS888
Hello dear, If you experience a slow response, it might be because no agents were available at that time. Our official support hours are 10:00 AM to 6:00 PM, Sunday to Thursday (GMT+6).
Our agent has already responded to your query there, kindly check and response
Subject: Questions Regarding Upcoming Features in Your E-commerce Solution
Hello,
I would like to know if, in your next update, you plan to include two features that would be very useful for shop owners:
1. Purchase Price & Sale Price Management At the moment, I see that the system allows setting VAT and taxes, as well as seller subscriptions. However, there is no section where the shop owner can enter both the purchase price and the sale price of a product. This would be essential in order for the system to automatically calculate the profit margin per unit sold and display it in the statistics dashboard, both for shop owners and for sellers linked to the shop. Do you plan to integrate this feature?
2. Product Import via Excel I noticed that the system allows exporting products via Excel, but not importing them. Instead of uploading directly into the database, it would be much more convenient to have the option to import products directly from Excel within the dashboard. Is this functionality planned in future updates?
Thank you for your clarification.
Yes, we already have a plan in place. We will be providing an update next week that includes system improvements and code updates along with minor issue fixes. Following that, in the subsequent week, we will release another version as per your expectations, which will include inventory management along with purchase, supplier, and statement modules.
ok thank you, you’rethe best so what’s the Changelog for 2.6 version plz
We will update it soon
Hello Do you release the 2.6 version ?
Yes, very soon
Ok, in your new release did you integrate another the most popular gateway in africa ( cinetpay) ?
Hello dear,
In our latest version, we’ve focused on several improvements — enhancing existing features and adding many useful new ones. However, this release does not include any additional gateways.
But why did you integrate other payment methods when the most widely used one in Africa is not integrated?
Hello dear,
We haven’t integrated any new payment methods in our latest update. The existing ones were included from the beginning, and some additional methods were added later through user customizations.
Thank you for sharing your feedback — based on it, we will consider adding more widely used payment methods in our upcoming updates.
Yes, it’s cinetpay for Africa
Noted
In your lasted update 2.7, you don’t consider my suggestion about cinetpay gateway
We will update soon, more payment gateways, hope your expected one will be updated.
When a vendor create a digital product inside a category, if a visitor click on this category in menu category from homepage its empty, not showing the vendor digital products
Hello dear, We would like to check your issue , kindly contact our support team at https://support.kodepixel.com
Provide us your support agent necessary information ,so they can look into it and provide you a solution
hello we you will add cinetpay gateway in your app
Sure , For any kind of technical assistance of feature improvement kindly contact our support team at https://support.kodepixel.com
For payment gateway , if possible send us the developer documentation , it help us asses the complexity and development time for integration
Thank you for sharing the api documentation , for further integration support , kindly contact our support team at https://support.kodepixel.com
Hello Do you release the 2.6 version ?
Yes
SELLER unable to add pos payment method 500 erroe
Hello dear, Kindly contact our support team at https://support.kodepixel.com
They assist you resolving the issue
Please add order status filter for digital products also
Noted and Thanks
Hello Sir,
Whenever I try to add product I receive this error: product stock is required . but there is no field to fill the product stock.
Hello dear,
Kindly make sure to create the product category, brand, attribute, and attribute values first — this will greatly streamline your product creation process.
Once you select the appropriate attribute and corresponding values, the stock input field will appear automatically to help you manage inventory efficiently.
Let us know if you need any assistance during setup.
Thank you sir, you’re right
You are welcome
New update has not RTL support. very disappointing and might be one of the reasons sales are low, while the same is offered in customization if one pays for it but a very important option for RTL languages.
moving on from this script.
Our team working for this and also for multi theme that’s why it’s take time dear
its not a big deal to implement this, if it was you wouldn’t have offered paid customization. anyways because of this feature its useless for most of us. good luck with it
Hello dear,
Thank you for sharing your thoughts.
We offer customization to meet specific customer needs that may not align with our general update timeline. However, as mentioned earlier, this particular feature is already on our roadmap, and our development team is actively working on it.
Our regular updates follow a scheduled plan, and some features may take time to be included. For users who need certain functionality urgently, we sometimes offer customization as a temporary solution until the official release.
We truly appreciate your feedback and hope to deliver a better experience with each update.
How can I handle Store Pickup, Vendor Delivery or Local Pickup in Shipping?
I noticed that the products don’t indicate which store they are sold in. Not good.
At the moment, delivery is managed by the admin. However, we’re actively working on adding more flexible options for vendors. We’re hopeful that these features will be included in one of our upcoming updates.
Other vendor’s products are shown in vendor product section and users can also find then under the specific shop
It’s a good idea to always have the store name in the product listing so users can know who is selling the product. Please implement. I like to buy this script, but eagerly awaiting the aforementioned features.
Also the way store subscription is handled in seller admin is bad. I see a number of subscription plans. The seller should only have 1 plan there that he can upgrade or downgrade. I see seller can renew plan if even his plan is active. When this happens the plan detail doesn’t change. It should change to reflect for another month or year or whatever period the plan has. please reconsider this feature to make it more effective and less confusing to seller.
Hello dear, Thank you for your detailed feedback — we truly appreciate it. We understand your concern regarding the current subscription handling for sellers. Your suggestions make sense, and we agree that improving the user experience in this area is important.
We will definitely take this into consideration and work on enhancing the functionality in one of our upcoming updates to make it more intuitive and efficient for sellers.
We have just installed the script. However, it gives 419 | PAGE EXPIRED error when we try to login. How do we solve that?
Your session has expired , Kindly refresh your page this will automatically create a new session, press CTRL+R to hard reload, this should resolve
The issue of comma on price above 99,000 should be treated on the App section.
Hello dear,
Thank you for sharing that with us. Kindly provide more details about the issue you’re experiencing. If it’s a code-related error, we recommend reaching out to our support team directly—they’ll assist you and resolve the issue as soon as possible.
Looking forward to your response.
Check this image above , that first comma isn’t suppose to be there .
Hello dear,
In some local currencies, commas are used differently—for example, after the first three digits and then every two digits (e.g., ₹1,00,000). If you’d like to customize the currency formatting to better suit your region, please feel free to contact our support team. They’ll be happy to assist you with the changes.
But it’s not like that on website, the website price display is as expected, but on the App it not.
We have already informed our app developer team regarding this and they will fix this in our next app update
Awesome
Hello
1) When i go through the Demo I noticed that if customer order and I want to approve it, it’s showing “500 SERVER ERROR”
2) what the Subscription plan means? Those that means before a seller can sell product he/she must subscribe ?
3) is the subscription plan monthly ?
Hello dear,
1. kindly provide us the URL of the page you found error , we have check the customer order section and found no issue
2. You are right , As this is a multi-vendor script , admin can sell his own products and also can allow seller registration . Seller have to subscribe to a plan before selling products
3. Subscription plan duration is set by admin, kindly check the Pricing plan section on admin panel , where admin can create pricing plan and set plan duration
This ithttps://ibb.co/ccvhB1N7
This the URLhttps://ibb.co/fYz2j5MP
please check properly, your shared screenshot not open
This the where there erro is occurring https://cartuser.kodepixel.com/seller/order/details/590
Check the issue from the seller Demo. When buyer order and seller click the “Details” is not working, whenever i click it i get 500 server error and I think that’s how seller we be able to approve orders
Hello dear, the issue has been resolved , kindly check now
Okay thank you so much
You are welcome , feel free to reach us for any further query
cant login to kode pixel support section google captcha not showing
https://ibb.co/Fbbj1ZH8please check
Hello dear, The screenshot is unavailable now, can you provide us the screenshot again ?
Are you still having issue creating ticket ?
that screenshot still there, im uploading again please check . still cant login to support area
captcha picture not showing tried in 3 pc and 4 different browsers all same
Hello dear, it could be your browser issue , kindly press CTRL+R on the login page
https://support.kodepixel.com/loginWe are seeing the captcha working as expected , see the image below
https://prnt.sc/ryry-mvJsJ_SDo you recommend to update to latest android studio Narwhal 2025.1.1 by using the flutter version 27.3 ? or stay on android studio Meerkat 2024.3.2
Hello dear,
There is no direct correlation between the Android Studio version and the Flutter version. You are free to update Android Studio to the latest version as needed.
However, we recommend that you continue using Flutter version 2.7.3 for compatibility with our system. Please avoid updating Flutter unless specifically required, as newer versions may introduce changes that are not yet supported.
which flutter version do you recommend 3.27.3 or 2.7.3 ?
because i can’t see 2.7.3 on flutter website
Hello dear, Recommended flutter version is 3.27.3
419 Page Expired This issue always comes up when I check your demo
Can you please tell us on which page or link you found this issue ?
Our demo site is live and it’s seems to be working as expected https://prnt.sc/wtz0v9pMghAZwhen you will release the update? thanks
You will be notified when an update is released , we usually release update on our regular release cycle , sometimes it delays due to our workload as we are a small team
Thank you for your patience and understanding , Our developer team is currently working hard on the next update , stay tuned
in Product shipping configuration I can only set the Weight (In KG) can i change KG to another ?
Hello, dear. At the moment, only one unit of measurement is available to maintain consistency across the platform. Most shipping methods accept weight data in kilograms (KG), which is why this unit was chosen.
Can you tell us when you will release the update?
You will be notified when an update is released , we usually release update on our regular release cycle , sometimes it delays due to our workload as we are a small team
Thank you for your patience and understanding , Our developer team is currently working hard on the next update , stay tuned
