810 comments found.
Is it possible to remove the “Never expired” option when registering a property?
Hi,
Sorry, we don’t have this option for now. You need to remove it from code.
Thanks
How do I install the Facebook pixel?
Hi,
You can add JS snippet for Facebook Pixel in Appearance → Custom JS → Header JS.
ok, thanks
Hi dear, Is expire_date a valid field for CSV? I need to upload this data.
Hi,
We don’t have option to set specific expire date in CSV for now. We will support it in the next version.
thanks
Hello, is there a way to connect to MailChimp or other services to directly import newsletter subscribers?
Technical team notification:
“Our technical team has checked and confirmed that the SSL certificate (HTTPS) has been fully installed on your website. However, at present, when accessing the site, it is automatically redirecting from HTTPS back to HTTP.
This issue may be related to the configuration within your website’s source code, therefore please contact your web development unit to coordinate checking and resolving the problem.”
Your urgent request:
“I need urgent support regarding the above issue. Please respond as soon as possible. Sincerely.”
Hi,
Please check our docs for SSL issues on https://docs.botble.com/flex-home/ssl.html
Technical team notification:
“Our technical team has checked and confirmed that the SSL certificate (HTTPS) has been fully installed on your website. However, at present, when accessing the site, it is automatically redirecting from HTTPS back to HTTP.
This issue may be related to the configuration within your website’s source code, therefore please contact your web development unit to coordinate checking and resolving the problem.”
Your urgent request:
“I need urgent support regarding the above issue. Please respond as soon as possible. Sincerely.”
Hi,
Please check our docs for SSL issues on https://docs.botble.com/flex-home/ssl.html
Our technical team has already followed the instructions in the link you provided, but it still doesn’t work.
Hi,
What is your site URL and what you have done?
Can you give me more details about this? I need to know which option doesn’t work.
Normally, just add below code into .env config file then it should work:
FORCE_SCHEMA=https
FORCE_ROOT_URL=https://domain.com
Change domain.com to your domain.
The website http://ecoretreatvietnam.vn is still loading as HTTP and does not redirect to HTTPS
Hi,
I see it’s fine, it’s redirecting to HTTPS on my browser, please clear your cache and check again.
Bộ phận kỹ thuật là công ty công nghệ lớn Việt Nam (Mắt Bảo), khi mua tên miền và Hosting, bộ phận kỹ thuật của họ sẽ hỗ trợ cho khách hàng.
Và dưới đây là những nội dung họ gửi cho tôi:
1. Kỹ thuật đã tiến hành kiểm tra và xác nhận chứng chỉ SSL (HTTPS) đã được cài đặt đầy đủ trên website của Quý khách. Tuy nhiên, hiện tại khi truy cập, website đang tự động chuyển hướng từ HTTPS về HTTP. Trường hợp này có thể liên quan đến cấu hình trong mã nguồn website, vì vậy Quý khách vui lòng liên hệ đơn vị lập trình website để phối hợp kiểm tra và xử lý
2. Kính thưa Quý khách, Mắt Bão thực hiện theo docs cung cấp nhưng website vẫn tồn tại đường dẫn http:// dẫn đến lỗi hiển thị không bảo mật. Trường hợp này Quý khách vui lòng liên hệ phía đơn vị lập trình để kiểm tra giúp.
Đây là website của tôi: ecoretreatvietnam.vn
The technical department is Mat Bao, a major technology company in Vietnam. When purchasing a domain and hosting, their technical team provides customer support.
Below are the messages they sent me:
1. The technical team has checked and verified that the SSL (HTTPS) certificate has been fully installed on your website. However, at present, when accessing the site, it automatically redirects from HTTPS to HTTP.
This case may be related to the configuration in the website’s source code. Therefore, we kindly request that you contact your web development team to review and handle the issue accordingly.
2. Dear Valued Customer,
Mat Bao has followed the provided documentation, but the website still contains http:// links, which results in a “Not Secure” display. In this case, please contact your web development team to check and assist with the resolution.
And this is my website: ecoretreatvietnam.vn
Thanks!
The issue you are facing:
When entering http://ecoretreatvietnam.vn , the website does not automatically redirect to https://ecoretreatvietnam.vn .
The browser shows “Not Secure” because it is using HTTP (unencrypted) instead of HTTPS (secured with SSL).
This means that the SSL certificate has already been installed, but in the web server configuration (Apache/Nginx) or in the source code (Laravel, WordPress, etc.), the forced redirect from HTTP → HTTPS has not been set up.
Hi,
Your site is redirecting to HTTPS correctly.
It’s just a redirect cache on your browser. Just clear your browser cache, then check again.
Thanks Botble!
Hello dear, Why are the “City ID”, “Country ID”, and “State ID” fields not populated in the database when I import my CSV file? What do the CMS and the database expect? My CSV file contains the Country ID, State ID, and City IDs loaded in Locations in those fields (example: Country ID=8, State ID=10, City ID=11) where 8=Italy, 10=Tuscany, 11=Florence). The fields are written like this: country_id, state_id, city_id.
Hi,
Please use column: Country, State, City and enter name for it instead of ID.
Example: Country → United States, State → California, City → Alameda
Don’t use Country ID, State ID and City ID.
The available fields are as follows: I don’t see fields called Country, State, and City: name type description content location images project_id number_bedroom number_bathroom number_floor square price currency_id is_featured city_id country_id state_id period author_id author_type auto_renew never_expired latitude longitude views status moderation_status private_notes unique_id video_url video_thumbnail categories features facilities custom_fields
Did I understand correctly? In the country ID field, I can write United States; in the state ID field, I write California; in the city ID, I write San Diego?
Hi,
When importing properties from CSV, we don’t use Country ID, State ID or City ID. Please use Country with its real name, the same for State and City. Please don’t refer columns from the database, we use columns in CSV only.
You can check it in our example CSV: https://prnt.sc/M6xTxpmbp66s
You need to adjust your CSV like this: https://prnt.sc/5VM3VOpUf7LN
It seems it doesn’t work as expected.
We have just improved it and released again. Please go to Admin → Platform administration → System updater and click on “Re-install the latest version” button, it must work better.
Then always use Country, State, City as real name for those columns in CSV.
Pre-purchase Question:
1. Can Short let be added to the search tag on the home page where we have the Projects/ Sale/ Rent to become Projects/ Sale/ Rent/ Short let
Hi,
It requires code customization, we don’t have this tab in our script.
Can you please check ticket 4311451?
Hi,
You have modified your reply instead of creating a new reply or new ticket, so we haven’t got a notification for this.
Our dev team is checking it.
Can this page be implemented on Flex Home? https://homzen.botble.com/pricing-plans
Hi,
We will check and implement it soon, please wait.
From a security standpoint, how is the CMS protected? For example, WordPress has the option to install Wordfence or other plugins. And what about backups (for sites with a lot of data, photos, etc.)? In case of attacks or other issues, how is that handled?
Hi,
This CMS is not the same as WordPress, so it doesn’t need Wordfence plugin as WP.
You can change admin path in .env by changing ADMIN_DIR=admin to another secret path.
No theme/plugin upload in the admin panel, so even someone can access your site admin, they can’t upload shell.
No theme/plugin code editor, no one can change PHP code directly on your site as WordPress.
For more security, you can install 2FA plugin and enable it for admin users https://marketplace.botble.com/products/archielite/2fa in Plugins → Add new plugin (those plugins are checked and verified by us).
For backup, you should enable daily backup from your hosting, then you can restore it from hosting if it has any issues.
Is it possible for the properties published by the various agents/agencies to be shared directly on social media (for example, on a Facebook page)? Thank you.
Hi,
Sorry, we don’t have that Facebook integration in our script. Facebook API too strict now.
It’s not easy to get app approved to post link automatically to Facebook as before.
Please hire someone who has experience with this Facebook API to implement and maintain this feature for you.
Is there a plugin or a feature that enables/creates time-based packages (days, months, years, etc.) with a limited number of photos and featured listings? I would like to create monthly subscriptions instead of credits. This is very important. Thank you. If not, will you develop this feature? I would also like to create a page (Plans and Pricing).
Hi,
Sorry, we don’t have this plugin at now.
This is a big feature. We don’t have plans for it at this time, we will consider it in future versions when our dev team has more time.
If you need it urgently, please hire a Laravel developer to customize our Real Estate plugin in platform/plugins/real-estate for you to add more features.
Hi, I can’t configure the site’s email (neither with SMTP nor with SendMail). Following the guide doesn’t work.
I tried sending to a Gmail email address and it doesn’t receive. I tried sending to a test email address, info@mywebsite.com, and it works. Why?
Hi,
Please check our docs for email settings on https://docs.botble.com/flex-home/usage-email.html
For Gmail:
Mail Driver: SMTP
Mail Host: smtp.gmail.com
Mail Port: 587
Mail Username: [your-gmail]
Mail Password: [password-app] (docs: https://support.google.com/mail/answer/185833?hl=en-GB)Make sure that your hosting provider doesn’t block SMTP port.
If your hosting blocks SMTP port, it will say that it is failed to connect to socket.
If SMTP port is blocked, you need to send mail using API service, such as Mailgun, SendGrid or SES.
My site was approved by adsense.google, but the ads are not showing, I placed the adsense.google code correctly in …../admin/settings/ads
Hi,
I think that you are using both AutoAds and Unit Ads. Try to remove Google AdSense Unit Ads Client ID value in Ads settings https://prnt.sc/1mK7RQ2XQcfR
I followed the procedure you recommended, removing the Google ID, but the advertising isn’t showing.
Here’s an image so you can see the Google code procedure: https://prnt.sc/FQNv6AGq-bAc
Hi,
Have you added the same code in Appearance → Custom JS? I see that JS code is repeated 3 times on your site.
Hi, a few questions: 1. I wanted to know if there’s a way to put the site into maintenance mode? If so, how? 2. How do I make the main logo in the header bigger? 3. How do I add a slider with the agency logos (not the agents) before the footer or elsewhere? 4. Why aren’t I receiving password recovery emails (administrator and user)?
Thanks.
Hi,
1. Hi,
You can install Maintenance Mode plugin from Admin → Plugins → Add new plugin.
https://prnt.sc/WYgxpnJyyiTUAnd enable it to use.
https://prnt.sc/5fUCqN6gioULNote: you have to save the generated link to bypass maintenance mode.
https://prnt.sc/tUGc0cjcyAx4Then your site will be in maintenance mode and can’t access by everyone. Just who has bypass URL can access your site.
2. Try to add below code into Appearance → Custom CSS to change header logo height to make it bigger.
.main-header .navbar-light .navbar-brand img {
height: 50px;
}
3. Sorry, we don’t have this option for now. Please try to insert it as HTML using HTML button in Admin → Pages → Home. It requires HTML/CSS coding skill.
4. You need to setup email in Settings → Email to send mail first, if you forgot to setup email, no emails will be sent.
You can check our docs on https://docs.botble.com/cms/usage-reset-admin-password.html to reset admin password directly in the database.
I get this error during the installation process: when I create the user.
SQLSTATEHY000 Access denied for user ‘database’@’localhost’ (using password: YES) (Connection: mysql, SQL: select count(*) as aggregate from `users` where `email` = myemail@gmail.com)
Hi,
It’s wrong database connection. Please check and correct your database info in .env config file.
I deleted everything and reinstalled, but now it says that my license code is active on another instance, which is not the case. Could you please reset it for me? Thank you.
Resolve. thanks
Hi,
Please log in to our customer license manager site https://license.botble.com to reset license.
Then you can activate your license again.
I’m reinstalling the script, and you’re telling me my license isn’t valid. Please provide me with a valid license number to complete the installation of my script.
Hi,
Please check this article to get your purchase code which is used to activate your license https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code
If that license code is already used, please log in to our customer license manager site https://license.botble.com to reset license.
Then you can activate your license again.
I have just reset your license.
Please use buyer username obbip and your purchase code to activate your license, not Sala.
Should not show your license code here, it can be used by another user.
Okay, thanks for the suggestion about not using my purchase code, but I can’t create a ticket.
What other method can I use to update my license?
Hi,
Try to activate your site again, just enter your username in Buyer field and Purchase code to activate your license, it must work.
Friend, what is the buyer field? Can you send me that link to the buyer field?
This link you’ve sent me several times doesn’t show anything specific. https://codecanyon.net/comments/31626533Please send me a screenshot.
Hi,
Just go to Admin → Settings → General to activate your license.
Screenshot: https://prnt.sc/8aWS0Mtw5t3V
My system was already activated and working fine, but after the latest update, a message appeared asking to activate the license again. Is this a bug? Or how can I confirm the activation again? https://prnt.sc/ijd4JEQNrQ58
Hi,
No, it’s just a note, it’s the same for all sites. It means “you need to activate your license in settings → general before processing upgrade. It’s just a note for all sites, we don’t check your license there.
It’s already activated! Or do I have to go somewhere else?
Hi,
Your site license is activated. Please ignore that note, it’s the same for all sites.
You can check your license again in Admin → Settings → General if you want to see it.
would I have to deactivate and activate again? With the envato code?
Hi,
No, don’t do anything, your site is fine. Your license is activated, no issues.
Hi, I have pre-sale question. For production I use www.example.com Also I am having development environment.. and local development environment. how the activation will work for environments
Hi,
As the rule https://codecanyon.net/licenses/standard, 1 license just can be used for 1 website (domain, subdomain, subfolder, IP…).
You still can use our script without activating license. It can be installed on dev/stagging/uat site for developing without any license violations. All features are still working fine except System updater and install new plugin from our marketplace https://marketplace.botble.com/products.
What are the additional features we get for extended license
Hi,
All features are the same in Regular and Extended license. We don’t limit any features in Regular license for now.
The license type is based on your site charging model. If it does not charge the end users, you can go with the regular license. If you have paying users who you charge for accessing or using your service (monthly or yearly subscription or get commission fee on each sale as SaaS etc.) then you will need the extended license.
Please read license rule here: https://codecanyon.net/licenses/standard
You can go with regular license and get the extended license once you have paying users.
I see there is a feature “payments”, is this available in regular license or we need to purchase extended license ?
Hi,
It’s available in regular license.
Thanks for the clarification
I have my own development team and would like to purchase this template to start a project from scratch. Does this template allows for customization of both front and backend scripts?
Hi,
Yes, we are providing full source code, you can customize it as you want.
It has no limitation in our script.
Our script is structured using modular structure.
https://moezmissaoui.medium.com/exploring-modular-architecture-in-laravel-c44a1e88eebfOur source code is located in folder /platform.
It’s developed in modular structure. Separated to many modules.
Example, for Real Estate feature:
- Controllers: platform/plugins/real-estate/src/Http/Controllers.
- Views: platform/plugins/real-estate/resources/views.
- Routes: platform/plugins/real-estate/routes
- Migrations: platform/plugins/real-estate/database/migrations.
Front theme is in platform/themes/flex-home.
You can learn more about our code on https://docs.botble.com/cms or YouTube https://www.youtube.com/channel/UC6G-qF9Ce4-4qszvgw0ErKg
Join our Facebook Group https://www.facebook.com/groups/botble.technologies or Forum https://forums.botble.com to learn more about our source code.
By this structure, we can make more plugins and themes. There are many free plugins on https://marketplace.botble.com/products which developed by our community author, and it can be installed from Plugins → Add new plugin.
Great.. Does the project folder also include the JavaScript files and plugins (slideshows with gallery and dropdown list live refresh etc.) and CSS template files?
Hi,
Yes, all JS and CSS files are included in the download package. It’s the same as our demo site, no encryptions and included unminified files.
Good day
We have purchased your theme and currently looking over the documentation. However, the developers are having a difficult time connecting various parts with the modular structure and we are on a projected timeline. The development team specializes in modern Laravel development architecture.
1. Can you point us to the directory of the specific files (i.e., layout CSS and JavaScript files responsible for the front end) of the flex home, to start.
Hi,
It’s in platform/themes/flex-home/assets/js and platform/themes/flex-home/assets/sass
After modifying those files, you need to run npm install and npm run production to recompile it to /public/vendor/themes/flex-home.
Check docs for this on https://laravel.com/docs/12.x/mix
Or you can add your custom CSS/JS in Appearance → Custom CSS and Custom JS.
