62 comments found.
Can the font be changed in Tutolab? Thanks
Hello,
Thank you for contacting us. All of our items comes with full source code. so you can modify as you want. you can add new features, apis, designs or anythings you want.
Please let us know if you need any more help.
Regards
hey mobile app avb
Sorry, sir. Unable to understand your query.
heyy i am asking does mobile app available
Unfortunately, the mobile app is not available yet !
any plans ?
Currently, we don’t have any plan about mobile app. However, I’ve taken a note of it for consideration.
how can I secure the video content ?
Hi,
At the moment, the script does not include built-in video URL encryption or DRM. That means videos are served from the storage location as standard files.
We’ve noted requests for native video protection and will consider adding built-in options in a future update.
Hello, I bought a script a year ago. For testing, I had connected it to the domain dasturuztv.uz. Now, I have installed the script on the subdomain course.dasturuztv.uz, but I see that there are issues with its functionality. I think I may need your permission for it to work properly. Please help me.
Please open a support ticket at https://viserlab.com/support . Our technical team will assist you.
Can you include a search menu on the top and a subscription-based membership system in the next update? The client would like an improved way to search courses, as well as the option to offer a subscription for all users. This would allow customers to access all courses and choose which ones they want to listen to by purchasing a subscription — for example, $19.00 per month or a 12-month plan for $100.
Also, how do I stop all this spam being sent to the spam bots from spamming the ticket system and registration all the time????
[Ticket#76216796] a $1,000/Day WiFI CASH BOT Violet Abney
Open Medium 10 hours ago [Ticket#21433898] Gets You Traffic From Google,... Kasha Hentze
Open Medium 1 day ago [Ticket#96918877] Still waiting on your COVID mo… Mark Wints
Open Medium 3 days ago [Ticket#74200009] Add AEO to your SEO strategies… Mike Gerard Visser
We will forward your feature request to our R&D team. Regarding the spam on the support ticket system, please enable Google reCAPTCHA from the Extensions section to help prevent spam submissions.
thanks!
wc
I have a private payment gateway. Can I add it? I mean add the gateway’s API to receive payments.
Hello,
Thank you for your question.
Integrating a private payment gateway via its API is possible through extra customization. If you would like, please open a support ticket at https://viserlab.com/support with the details, and our team can provide you with a quote and assistance.
pre sale 1. can we disable the landing page 2. can we restrict if you havn’t watched chapter 1 so not able to unlock chapter 2 3. after complete course any way to give certificate 4. track user process
Hello,
Thank you for contacting us. All of our items comes with full source code. so you can modify as you want. you can add new features, apis, designs or anythings you want.
Please let us know if you need any more help.
Regards
may i know have assessment feature? mean tutor can create assessment or exam, so user can do exam on platform? currently only see assessment feature is downloading assessment only
yes, sir currently we have just course features and student / clients able to download those
1) may i know the video is upload to youtube and link to back to this platform or upload to server by tutor?
video will storage on server/FTP
I want to use video tutorials from another video hosting. For example http://vimeo.com video hosting. Will the vimeo link work for me?
Hello,
We can do as you want for an additional charge. Please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support
Hello,
Does the system not have an administrator record with permission management?
Can I have just one administrator user?
No, that feature is not available.
Does this script offer away to have quizzes or test that if a user passes they also get a certificate ? or is this a education tool where users just read or watch lessons ?
author can sell there courses here and buyers will have files / videos to watch when they enroll
understood.. so no test to track progress and no certificates
yes sir
Can we import course, course lessons through csv file?
No such options there currently
do you support RTL ?
No sir
have any future plan for mobile app on this?
Not yet 
Hello..
why I’m not seen quiz section in demo this is very important???
Hello,
We want to assure you that we will provide the product exactly as described and demonstrated in the demo. We recommend checking the demo again and carefully reviewing the product description to ensure that it aligns with your specific requirements or needs. This will help you to cross-match the features and functionalities that are available within the system.
You can request a private demo to explore more. The results you obtain from private demo will be the same as if you purchase and install it on your own website.
In the payment method, there is no way to select the currency of my country, which is Brazil. In this case, it would be BRL.
How can I add it? I’m checking in the DEMO and there is no way to do this.
Hello,
Thank you for contacting us. All of our items comes with full source code. so you can modify as you want. you can add new features, apis, designs or anythings you want.
Please let us know if you need any more help.
Regards
I’m wondering how you protect the videos in your script? Because I’ve seen a lot of comments that your script is not secure and it’s easy for an average user to download the videos that are supposed to be protected with your script and ARE NOT PROTECTED. What protection are you using for the media files?
Regarding this technical question, please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support
Support Service is not responding. There are several problems Binance payment gateway is down. SMTP is also not working. We have all the settings correct, but it gives an error and does not work.
may I have your ticket number please?
Can you please reply to Ticket #760716? I am waiting for the purchase.
Our team will respond you ASAP 
Hi, I decided not to buy this product due to the lack of quick support. I received a reply from your team yesterday, but it was not relevant. I asked my question again, but I still haven’t received a response from your tech team.
Thank you.
Please hold your breath, our team will respond you ASAP
Your support team replied to my ticket, but it was not what I expected from them.
I asked these questions
1. No
2. there was some image misstake maybe which we update later.
3. its working fine from our end
1. No, in your demo, it’s the updated code. But on CodeCanyon, it’s the old version of the code. The updated code needs to be pushed to CodeCanyon.
2. I checked it now on other devices, and it’s also not working
I have two final question.
1. Is there any obfuscated or encrypted code in this project?
2. When can I expect the newer version of the code on CodeCanyon?
1. No encrypted codes are there
2. No fixed ETA
