613 comments found.
Hi,
I need a clarification regarding the order edit page.
Currently, I see the Confirm and Refund options, but there doesn’t seem to be an option to change the order status like in the order list page (where bulk status changes are possible).
Also, the order amount always displays in the default currency, even when the customer pays in a different currency. The figures are correct, but the currency symbol is incorrect when a non-default currency is used.
Additionally, I’ve developed a payment gateway plugin for Cybersource Hosted Solution. Could you please let me know how I can list it as an add-on for your CMS, if you’re interested?
Thanks!
Hi,
1. We don’t want to make it possible to change the order status to anything at any time. It should depend on the shipping or payment status.
For example, when the shipping status is Delivered, the order status should automatically become Completed. It wouldn’t make sense if the shipping status is still Pending and the admin manually changes the order to Completed.
So if you want to update the order status, just change the shipping status, then the order status will follow automatically.
2. When your site has multiple currencies, we always display based on the default currency in the admin panel.
If it has issue, please show me some screenshots for it, our dev team will check and fix it.
3. You can register an account on https://marketplace.botble.com and submit your plugin there. If your plugin is good, our team will approve it, then other customers can see it in Admin → Plugins → Add new plugin.
Hi, if I’m interested in purchasing, how fast would the process be?
Just a few minutes to buy our script on Codecanyon.
Is there any way to create multiple user for a store ( vendor).
Hi,
No, we don’t have this feature in our script for now.
A store just can be managed by 1 vendor account.
Hi, can I create three options for the vendor account, such as regular, advanced, and premium, depending on the number of products they can post?
Hi,
Sorry, we don’t have this feature in our script.
It requires code customization, please customize our script to add that customer types as you need.
I want the system to automatically apply discounts on certain products for specific customers. For example, one customer should get a 10% discount on some products and 5% on others. But not every customer will have these discounts.
I want to categorize customers into groups and assign different product-based discounts to each group.
Hi,
Sorry, we don’t have this logic in our script. Please customize our ecommerce feature in platform/plugins/ecommerce as you need.
Please hire someone to do it for you if you don’t have Laravel coding skills.
In checkout page, right now fields are ordered in this way:
Name, Email, Phone, State, City, Address, Zip code
I want in this way: Name, Phone, Email, Zip code, Address, City, State
How can I do these changes? Please help me.
Thank you.
Hi,
It requires code customization to change that address form.
You need to customize our code in platform/plugins/ecommerce/resources/views/orders/shipping-address/form.blade.php to change position of fields.
I have done the changes but still it is not reflecting in checkout page
https://prnt.sc/0y0ZSCo3Ja9t – updated code https://prnt.sc/euonwoE1Ej3l – checkout pageHi,
Sorry, my mistakes. That file is used for the admin panel page.
Please change it in platform/plugins/ecommerce/resources/views/orders/partials/address-form.blade.php
https://prnt.sc/y__i1B8nXvmNHey team, please look into your server, my script is saying i need to reactivate my license, i didn’t do a new installation, i tried the purchase code but it did not work.
also your license server is down perhaps this is why, kindly advise. I get a 500 error https://license.botble.com/
It is working now, not sure what happened but everything seems to be fine now but i notice my license activation date has been changed to this year.
Hi,
I think that you have activated your license again, so it’s showing current year. It’s the last activation date.
No i reactivated 2 days ago when it went offline but it says May 2025, something went wrong not sure what
Hi,
Not sure why but it has no problems. It just displayed your activation date, it won’t affect your license so please ignore it.
okay thanks
Guys my license is showing invalid again what do i do ? Can this site be detached from the validation server at this point because it is now a reoccurring situation.
Hi,
It was having issue with our license server last night, please try again, it should work now.
Is there a way for a disconnect so this don’t keep happening, this now looks like something continuous
Hi,
We have improved this in the latest version already.
If you upgrade your site to the latest version, it won’t display any warnings when our license server down.
It happened, again we can’t upgrade because anytime we do this it affects our api’s and they stop working, how can we disconnect from your server please which folder should we look into.
Hi,
You can remove it from vendor/botble/platform/base and vendor/botble/platform/setting.
Hello. I want to deploy this cms in custom https port i set the env file to
APP_URL=https://[MASKED]:4430
FORCE_SCHEMA=https FORCE_ROOT_URL=https://[MASKED]:4430 ENABLE_HTTPS_SUPPORT=false
but after the site want to redirect after post request, the url of site replaced port to 443 https://[MASKED]
how to resolve this problem
Hi,
No, you can’t use .env config file for redirection, it’s just a config file, it can’t redirect your site to a new port.
You need to redirect your site using .htaccess
Check this article: https://stackoverflow.com/questions/23027847/htaccess-specific-url-to-different-port
Or this: https://superuser.com/questions/1232162/howto-change-the-port-in-an-url-using-htaccess
After the new update, the Incomplete Order option is not available for other users to view order details, only admins can view order details. Please provide a solution. https://prnt.sc/rWcm2_6uS3oD https://prnt.sc/sf0QUbm2Zgo9
Hi,
We have just released it again to fix this issue.
Please go to System Updater and click on “Re-install the latest version”, then it should be fixed.
This problem is showing up again after I updated to the new update.
Hi,
No, once is updated, it won’t be run again, so it has no issues in the next update.
I updated to version 1.23.9.1 a while ago, but the incomplete order details are not showing.
Hi,
I don’t know what wrong on your site, if that user has permission to orders, they can see this button https://prnt.sc/RDW_fl9vIRK3
Please create a ticket on our support center https://botble.ticksy.com and give us access to your site admin, our dev team will check user permissions for you.
Can you tell me where to change the permissions of Incomplete Orders? I can’t find any permissions called Incomplete Orders. https://prnt.sc/581vNqX3nZAk https://prnt.sc/Wwr-2NM9ZJeg
Hi,
It was failed to release this change before. Sorry about this.
Please go to System Updater and click on button “Re-install the latest version”, then it must work.
https://prnt.sc/vp5AugD3ufqsYes of course it solved my problem thank you
Hello! Tell me, do you plan to improve the import/export of goods? Now it’s terrible) duplicates have been created, it is impossible to work with large files, since it is not possible to compare columns from a file with a database.
Hi,
I think that you are using this import feature for bulk update products.
If you don’t provide ID or SKU, it will always import as new products.
You need to provide unique ID and SKU for your products and check on checkbox “Update existing products” https://prnt.sc/ASxa6j7bACxG to prevent duplication.
This is the best we can do until now.
Your script is good but i want to know. How to add this product style in home page – https://share.google/SSh6wVppznnY5GJgc . And i want to buy this script
One-more thing do you have re-selling plugin ( https://youtu.be/APqr8U3TXhg?si=ZrUZ_lZcS6-xaFLV )for this script
Can we boost the products is there any option like the admin can charge some fee from the seller
Hi,
1. We don’t have this style in our script.
You need to add a new UI block (shortcode) for our theme if you want to display a new block style, check docs for this on https://docs.botble.com/cms/shortcode.html
2. We don’t have this plugin at now. Please develop this plugin in platform/plugins, the same as our existing plugins for this feature.
3. You can set commission fee and withdrawal fee in Admin → Settings → Ecommerce → Marketplace to get commission on each sale for vendor products.
Please try to implement widgets like – top selling products, product grid, Trending Products, Top rated products. This are very important for e-commerce.
Hi,
We have it already.
You can check that widgets in Admin → Ecommerce → Reports.
https://farmart.botble.com/admin/ecommerce/reportsWill I am asking the Ui blocks- there is no trending products, top rated products, product grid widgets( I have seen this ui blocks on nest script but not in the farmart script.) this features are very important for the e-commerce. Please try to implement the widgets thank you…
Hi,
We don’t have this UI in Farmart yet. We will add those blocks once Farmart template is updated. Please wait.
When will be the next update?
We are trying to release a new version today.
How we can add trending products, top rated products,product grid Ui blocks in home page or in other pages
Hi,
We don’t have this UI in Farmart yet. We will add those blocks once Farmart template is updated. Please wait.
Can you please tell us the estimated time
Hi,
We don’t have plans for it at this time. We will check if we can do it in future versions when we have more time.
Good I would like to know if you can make each store with your paypal or stripe account, and that the affiliation is by subscription and not by commission, for example a subscription of 10 € gives you access to sell in the store and they send the products without passing, and without touching the money. only a subscription that gives access to sell?
Hi,
Sorry, we don’t have this feature in our script. We don’t have plans to make subscription feature in this script.
How to add notification bar on header
Hi,
You can add HTML code for that notification bar in Admin → Appearance → Custom HTML.
And add CSS code for it in Appearance → Custom CSS, JS code in Appearance → Custom JS if needed.
Example code: https://codepen.io/mobeenabdullah/pen/GMmvpM
https://codepen.io/vipiny35/pen/aaGdONWhy can’t you add the widgets like elementor plugin why because you are selling different different scripts. every script has different different widgets like product grid, top products , etc… this widget will helpful to your platform
Just think about this
Hi,
We don’t have enough time to build a page builder like Elementor, so we just make UI blocks, widgets for specific theme.
Each theme has a different style, so you can’t use widgets from other themes.
Try to plan to launch plugin for the website page builder in future
Plugin For sale
Hi,
Sorry, we don’t have plans for it in the near future. We need to focus on ecommerce features at this time.
Hello! Is it possible to create 1 (common) order if it has different suppliers?
Hi,
No, we don’t have this feature for now.
1 order just can be assigned to 1 vendor (supplier), so you can’t add products from multiple suppliers in 1 order.
Hello! A few questions: 1 – There is a problem with the client session, it expires and you can’t add the product to the cart. I saw a solution here, but I can’t find it now… 2. – Is it possible to somehow make buttons for selecting the quantity of the product on the detail page?
Hi,
1. I guess that it has cache issue, so it can’t reset CSRF token.
Try to add into .env config file:
CMS_DISABLE_VERIFY_CSRF_TOKEN=true
Then check again.
2. We will add it in the next version, please wait.
Users are encountering a “Session expired. Please try again.” error when trying to add products to the shopping cart. This problem is happening specifically on the homepage and is preventing customers from completing their purchases.
I have already taken the following troubleshooting steps:
I’ve tried clearing the cache on the server using php artisan cache:clear, php artisan config:clear, and php artisan view:clear. I confirmed that the APP_URL in the .env file is set correctly to I reinstalled the project’s core files and dependencies via Composer. Despite these efforts, the issue persists.
Could you please investigate this matter on your end? I suspect it may be a deeper issue with the server’s session configuration or another underlying server-side problem.
Hi,
I think it has a cache issue on your site.
Are you using PWA plugin by FriendsOfBotble or activating Cloudflare cache?
Laravel has CSRF token, if it is cached, it can’t be verified.
You can try to add into .env config file to disable it.
CMS_DISABLE_VERIFY_CSRF_TOKEN=true
It should work after that.
worked , thanks
I would like to move my existing script/license to a different website, using a new domain and hosting account. I intend to keep the existing design and content, as I will no longer be using the previous domain where it was installed.
Is this possible?
If so, can you assist me with the installation?
Hi,
You need to pay for installation service if you need us to support you move your site to another domain. Installation service fee is $30, you can contact us contact@botble.com if you need our service.
Already did, still waiting for the task to be done…
Hi,
Please email us your hosting info to transfer your site, we can’t do this without your hosting credentials.
Check your email for unattended message
Hi,
We have replied your email, please check.
1.How to add Grid products in home page. example: (https://ps.w.org/woo-product-carousel-slider-and-grid-ultimate/assets/screenshot-4.png?rev=2812931) 2. how to decrease the size of the section (https://drive.google.com/file/d/1EMB9KBdugQ2G8BRy1AxH5Fo1IjrLd6R7/view?usp=sharing)
Hi,
1. We don’t have that block in our script. Please customize our theme in platform/themes/farmart to add this.
2. You can change it using CSS. Try to add your CSS code into Appearance → Custom CSS to reduce height of that block. Example:
.widget-product-categories .product-categories-body .product-category-item .category-item-body {
max-height: 140px;
}
.widget-product-categories .img-fluid-eq {
height: 50px;
}
Can you implement this in our script(https://ps.w.org/woo-product-carousel-slider-and-grid-ultimate/assets/screenshot-4.png?rev=2812931) or code? It will be more useful to display the products in columns
Hi,
We don’t have plans for it at this time, we will consider it in future versions when we have more time.
Like I have purchased nest script. And I was purchased farmart theme also but I was compared to this two scripts plugins and widget we have lot of features different like pop, top products, products grid rows widgets. Can I add this widget’s on my farmart script. Is it possible or you will update this features in farmart script.
Hi,
Yes, but it requires code customization, you can clone widgets from Nest to Farmart by copy them from platform/themes/nest/widgets. Then adjust UI using CSS/JS to make it matches with Farmart theme.
We don’t have plans to merge features from Nest to Farmart and vice versa, each theme has different blocks and UI, they can’t the same.
But widgets are not displaying on UI BLOCKS. I just add the widgets file in the farmart script
Hi,
Widgets can’t be displayed on UI Blocks. They are just displayed in sidebar.
You can manage widgets in Appearance → Widgets.
Dear Concern,
I want to purchase this application, but I need mobile app also. Can you integrate the Martfury Mobile application with this web app, If I purchased both individual?
Hi,
That Flutter app is fully compatible with Farmart and work by connecting to your site via API. You only need to update the API URL to start using the app with your website.
Please refer to our documentation for installation and setup: https://docs.botble.com/martfury-flutter/installation.html
Note that these are mobile apps built with Flutter, so some experience in mobile app development is required.
If you’re not familiar with Flutter or mobile development, we recommend not purchasing the mobile apps to avoid potential setup issues.
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