1306 comments found.
can i customise the printer client software with own logo and name
Once you buy the tabletrack application. You can contact us for that
can i customise the printer client software with own logo and name
You can order the desktop app with custom logo
how to buy it
Once you buy the tabletrack application. You can contact us for that
Hi, THe application is not working in realtime new orders, call waiter, update orders are not updated in realtime changes on devices Kindly check, They get updated on change in tab/refresh realtime is a critical feature
Your account says you have not bought the application. So could you please let us know where you are checking it
in demo
Need to enable pusher from superadmin panel then these will update in realtime
oh okay, A feature request; Would be great to add UPI payment QR generator for payment
on customer display in UPI button
one way is you can create addon to seel with platform connect like razorpay to crosscheck or you can use UPI link generator with username, amount matching something like this upi://pay?pa=test&pn=test&am=100&cu=INR
ok will check for this. also add your suggestions here
https://app.getbeamer.com/tabletrack/roadmap/enHi. After introduction of custom roles there is a bug:
1. Once a role is created by a restaurant. It appears in all other restaurant in the SaaS, this is not good because it can become messy. Maybe each restaurant should be able to only see their custom roles or only the super admin of the SaaS should be able to create roles which can appear in all restaurants (not recommended) 2. Also a role cannot be deleted/updated after created
will check and fix it
Can you address ticket #59487
Sorry for to the delay. We will check and fix it shortly.
Thank you
Can u let me know what was the issue, reply to the ticket
It is humble request please follow the proper channel for support . Use support tickets for that
Hello. When you order from the POS screen, the waiter accepts your order even though you haven’t selected your table. Is there a setting for this?
Not right now
Documentation does not seem to be complete.
1- Could not find how order is available on assigned waiter login & allow them to update status but rather all orders are seems to be there if i’m enabling through staff permission
2- Bil & Print does not initiate popup printing in POS
3- Could not see option to add customer address or contact info on delivery orders from pos
4- Could not find option to set pickup time in pos
5- Overal system seems to be little slow or not snappy enough considering most modern technologies
1. when order is assigned to waiter then they will see their orders only. no need to assign additional permission
2. Please check printer settings
3. When you click on add customer details it will ask for it https://tinyurl.com/28ox3hor4. We are adding the pickup time option in coming updates
5. contact via support for slowness
- Order is not showing in Waiter user even after assigning the order and confirming order. I even created a new waiter user still no order menu or kot if i dont add permission. and if add order permission all order show up.
- There is no Add customer button in POS
All other points are k
ok got it will fix the waiter order issue in upcoming update.
add cusomter option will show after the bill is generated
In large restaurants, there are usually multiple POS screens. How is the duplication of order numbers managed? How will the (customer-display) work, considering that each order appears on both screens? And what about orders taken by waiters from customers in cars outside?
We are working on the fix for this
Customer website there are no main hero slider, and promotion banner etc.. if you have any paln to add vendors side ?
we have this in our todo list
hi! do you have a video of how to setup Pusher Beams??
Check this to generate credentials
https://pusher.com/tutorials/getting-started-pusher-beams/can we show our barcode payment on the customer screen?
not right now
Hi! I have a presale question! Is it possible to hide book a table from top menu??
Not right now. But we have plans to add this
and if you cant for interface pos dont show over bottun or make in setting for active button for showing or disable
Please contact via support
hello why in role staf all time we show module invetory and multi kitchen and i want in role staf to config for waiter is not valide payment
Please contact via support
Presales question : what are the source codes we will get while buying? complete laravel source code , windows linux and mac printing support source code. will u support configuring it for windows client
You will get the source code of application as we selling that. You will not get the source code of desktop printing app.
You can order the desktop app with you logo from us
hello
1. Is there a landing page where customer can go and search the type of food or area they live in and show them closest restaurants? like justeat landing page.
2. Do you have a bundle for tabletrack which includes all the modules?
thanks1. Currently its not available but we will surely create a module for that in future
2. Sorry there is no bundle. You need to buy the modules separately
Can you not build it as standard rather than a module? seems like it should be fully integrated, not partially via a module?
Do you know when it would become available?
Also can each restaurant set their own stripe api keys to get paid directly?
Regards
We have not started the development for it so cannot commit any deadline right now.
Yes, restaurant cn add their own keys for payment gateways
hello i want to ask alot of restaurant want to have like on order kitchen get print and customer get reciept at same time more than kot is it possible to print on both cashier and kitchen ?
Try using direct print for that
Please add phonepe payment gateway India’s most trusted digital payments partner, with PhonePe Payment Gateway
https://business.phonepe.comWe will send suggestion to the team.
Thank you for your valuable suggestion.
after update when i go to transition and choose modules it is show server error 500
Please contact via support ticket. we will check it.
Thank you
RTL it is not work after the update
Please contact via support ticket.
Thank you
Now it is working fine.
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