529 comments found.
Pre-rift question:
When a new version is released, is the one-click (automatic) update option available?
Yes.
We highly recommend to use one click automatic update with in application
Pre-purchase Question: Is there any option to connect a credit line or third-party billing method so that users don’t have to provide their credit card details directly to Meta?
No
How to deactivate the free plan? Even if you deactivate it, it keeps appearing.
It’s technical questions, kindly create support ticket, our development team will help you
Ticket #1797
Is there any documentation for the creation of third party plugins?
At the moment, we do not have any public documentation available for the creation of third-party plugins, as this feature is intended for internal use only.
eCommerce Webhook Notifications add-on is released now
for more info, visit this link: https://codecanyon.net/item/ecommerce-webhook-notifications-addon-for-whatsmarksaas/59498277
Hello, this solution can work for sales department to assign leads conversations and check my team works ? If can, how many people can add to the team ?
yes certainly. there is no limit to add assigned person.
Can this script receive a webhook POST with number, message etc to SEND a message? I see it can receive a message, what about sending one.
our script can send messages and also forward webhooks too. so that if you have any third-party applications and want to connect, like N8N or FlowwiseAI, then you can send data directly to those applications too.
IMPORTANT : Ensure that the document root path of your subdomain is set to the /public directory. This step is crucial for the correct functioning of the application. Click here to view the system requirements and setup documentation.
When try to install getting above error. We have uploaded the file in /public_html folder
you didn’t follow the correct path to install the application. you can create a support ticket on our support portal. our support team will help you to fix this issue.
Unable to Upgrade the code Showing Invalid Purchase Key
Kindly create support ticket. Your installation path and activated domain seems different
Presale Question
1. will you add complete templet management system ? 2. can you setting option to setup global pusher setting in admin ? 3. will you add option to generate reply of message with AI in chat ?
1. Will release in future. 2. No plan for that 3. Already working on personal assistant feature
In future any expect time for sale of.this item? I. Want buy but limited budget
The initial launch price was only $39, then it gradually increased to $49, $59, and now it’s $64. After a few more sales, the price will increase again. If you’re interested, I’d recommend grabbing it before the next bump.
Hi,
When can we expect API?
soon
When will this application have the ability to directly create templates, without going to meta. Is this in pipeline?
Yes.
So do users also need to pay to meta for usage or will meta payment be handled via this application?
Meta will charge them directly. Ok meta platform
Isn’t it possible to direct handle payment for meta so that we can charge on per message basis?
No.
Can I connect without an official API, via QR Code?
no.
When is the embedded signup coming? Is there any extra cost?
Yes. It will be as separate addon
When its coming? and what about API call block in bot builder ?
We’re unable to publicly share our full roadmap here, but I can assure you that exciting things are coming soon.
If you’re interested in the product, now is the right time to buy — the price will increase in the next 1–2 days as we’re preparing to release a new update.
one last question is bulk contact upload live ?
yes. bulk contact and bulk leads feature added in initial version.
You guys are doing great so far, quick addition
1. The Primary Theme Style only applies to the hero section, header button, pricing section, social icon at the footer, and other sections still has the primary color #4E46E5, this should be fixed probably in the next update.
2. I hope you guys are gonna add paystack and flutterwave to the next update
providing needed docs for paystack and fluterwave: paystack: https://paystack.com/docs/payments/accept-payments/
Flutterwave: https://developer.flutterwave.com/docs/getting-started
hoping to see hear from y’all soon grin:
no reply ??
We don’t have plan to add more payment gateway. However if you want for your requirements then create support ticket and provide complete details. Our team will review it and tell you estimated time and cost for custom development
just created a ticket now hoping to hear from you guys, although i’ve created a ticket regarding custom payment gateway 3weeks ago but didn’t get any response that’s why i’m putting it out here.
Ok. Noted
yeah i hope in the next general update y’all will fix the tenant site icon showing whatsmark default site icon and also the pusher account setup is showing “Navigate to whatsmark system settings” & “Read the whatsmark documentation for detailed setup instructions
We don’t have plan to change it
Update: paystack payment gateway integration added in version 1.3.7
I love corbital ❤️ you guys are really good at this stuff, keep dropping more features I’ve purchased all addons already
I have purchased the extended version to support the project. Really the UI is clean and good.
Few things I noticed, 1) when new chat comes, those number are not getting added to contacts 2) Sending campaign provide option to choose from contacts also along with CSV 3) Create a portal/forum to share feature request and bugs so that everyone can share their inputs and this will help product to grow
Thank you so much for your support and kind words — we’re thrilled to have you onboard!
New Chat Numbers Not Saved to Contacts :
This was a known issue and has been fixed in the recent update. You can now use the in-app update feature to apply the latest version with just one click. Once updated, this issue will be resolved.
Campaign Contact Selection :
Thank you for the valuable feedback! We’ve noted your suggestion — it’s definitely a useful enhancement and will be considered in upcoming releases.
Feature Requests & Bug Reporting :
We currently manage all support tickets and feature requests through our dedicated support portal. However, we’re actively working on building a public roadmap system to collect feedback and suggestions from our amazing buyers like you.
Your input truly helps us improve — feel free to reach out anytime.
I just updated and check New Chat Numbers Not Saved to Contacts, still the same.
Also – I guess many were asking about pusher setting to be global hope you understand the importance of making it global. I already have a whitelabel SAAS and have 400+ active customers and 99% wont know to setup WhatsApp using embedded signup if we ask them to create pusher then its a drawback
If they don’t know how to create Pusher settings, then they can’t use our system effectively. Many features in our system require technical knowledge—otherwise, they won’t be able to utilize it properly. For example, the drag-and-drop bot flow builder.
Here is the solution: It’s a 5-minute task. As a super admin, create a new menu link on the frontend and prepare a one-page document that explains how to create Pusher settings.
We also added a feature that allows admins to create dynamic links and custom page content, etc.
For more help you can create support ticket
demo not working
Restoring it with latest version
you can test now.
Hello! I’m interested in purchasing WhatsMarkSaaS, but I have a few questions:
Does the system come with built-in support for ChatGPT to automatically respond in the chat, or do I need to purchase an additional plugin or configure something separately?
Does the Flow Builder truly support GPT responses natively? Can I use my own OpenAI API key?
Is it compatible with n8n? Is there direct integration or support via Webhooks?
Does the system integrate with any scheduling tools (e.g., Calendly, Google Calendar)? Or can this be done through API?
Is it possible to create multiple environments (multi-tenant) with separation by subdomain or instance?
Thanks in advance! I’m very interested in this project.
These features may not available directly.
ok
Only Stripe and Razerpay are active in this software, but the documentation talks about paypal ( thats not listed in the settings). on top of that, Razer pay and stripe are not supported in my country. I try using offline payments, only to find out the settings UI does not match the expected user side, so u cant et up payment for this sofware. to the owner, i sent u email regarding this with no response.
We frequently update our online documentation as we continue releasing new features and improvements. We recommend checking the documentation regularly for the latest information.
Please note, we do not provide support via email. Kindly create a support ticket on our official support portal for any assistance.
As for PayPal – it will be included in the next update. Since our platform supports multiple countries and various payment gateways, you’re free to integrate your preferred gateway through custom development.
Our product documentation, demo, and video tutorials thoroughly cover all aspects of installation, customization, and feature usage.
please check your support line because its a big issue for me i bought the software, your documentation regarding offline payments and user interface does not match.
It’s not correct. Our offline payment method is functioning properly without any issues. even more stripe and razorpay is working perfectly. if it is not available in your country. Then it is not our script issue.
if have any other concern, then provide all the information, including screenshots, access, what is not working, etc… if you really want help
thank you for your support.
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