213 comments found.
Hi Dev,
I would like to know how to remove the demo account dropdown and remove the demo data even after setting IS_FAKE_DATA=false and IS_DUMMY_DATA=false
I noticed that you have also created a support ticket regarding the removal of the demo account dropdown and demo data. This is helpful, as it allows me to track and address the issue properly through the ticket. I will review the details in the ticket and work on a solution for you shortly. Thank you.
Really the app I needed! The UI design is great — clean and modern. There are a few small bugs here and there, but overall, it’s very good.
Pre-purchase Questions:
1. Is there an Admin App available?
Something like the one in the Handyman admin app
It’s a must-have feature for managing notifications and daily tasks efficiently.Pawlly includes a web-based Admin Panel (not a mobile app) with full features to manage notifications similar to the Handyman Admin App, but accessed via browser.
Before proceeding with the purchase, I have two questions:
1. I'm not seeing any SaaS version mentioned, even though some comments suggest it exists. Additionally, I do not see any payment section for SaaS customers in the admin panel.
– Is there a different codebase or version that includes SaaS features?2. I'm also not seeing any AdMob ads implementation—neither in the app nor in the admin panel where we can manage or place ads.
– Most modern apps have this feature—has it been excluded, or is it located elsewhere?Pawlly is a self-hosted, one-time purchase solution with no built-in SaaS features like multi-tenant support, subscription management, or pricing tiers. It also lacks AdMob integration—there are no ad unit ID fields or ad management interface.
So the SaaS thing is in your plan or it will never happen ?
& Amdob thing is crucial to me, is it possible to add on on next few update ( I think it will not a big hassle to add few ad placement on app)
Waiting for your response.
Pawlly’s transition into a full SaaS offering is on our roadmap — it’s planned for a future release, though it may take some time to launch.
AdMob (or similar ad placements) is also on our roadmap and will be included in a future update.
Thank you so much, team! At least please include AdMob and Facebook Ads. As I mentioned earlier, I don’t think it will be a big hassle to add a few ad placements within the app.
I’m planning to purchase the app this week — thanks again!
Oh, one more thing I’m struggling with…
On the booking page, as you can see here: https://prnt.sc/AFgprWLsNHBL, the user is required to select a Pet before proceeding. Can we disable this from the admin panel?
I want users to be able to book casual visits without needing to select a pet. They should be able to write their query under the “Additional Information” section instead. ?
Thanks again!
Currently, selecting a pet is mandatory in the booking flow and can’t be disabled from the admin panel, as the system is designed around pet-specific services like grooming and training.
As a temporary workaround, you can create a default pet profile such as “General Visit” or “No Pet” for users to select during casual bookings.
You’re absolutely right adding basic ads like AdMob and Facebook Ads is feasible, and we’ve included it in our roadmap. Thank you!
Sorry to disturb you with my queries — please forgive me. I’m really interested in buying, but before purchase, I just want to make sure of a few things.
I was going through the admin panel for the final time, and I’ve come across two problems:
1.On the Service page, I can’t add more services. Why is that? I want to have at least 3 more services.2. As you mentioned before, I can add a default profile for casual visits. Where can I set that in the admin panel? Could you please guide me through it?Again, accept my apologies for the many queries — I just want to make sure that after the purchase, there won’t be any unnecessary surprises. If everything goes well, I will be buying at least 3 copies of it.
Hello guys, I understand you have a busy schedule, but I’d really appreciate it if you could kindly respond. Thank you
No worries at all — your questions are completely valid and appreciated! At the moment, the Service page in the admin panel does not allow adding new services directly. The available services (like Grooming, Boarding, Training, etc.) are pre-defined in the system — this is the current design. For casual visits, you can set up a default pet profile as a workaround: Go to Owners and Pets, then create a pet named “Casual Visit” or “No Pet”. Users can select this during booking and describe their request in the Additional Information section. Thank you
Ahh, thanks — but what you’re saying is that I have to manually create a Casual Visit for every user? That’s kind of a bummer — and honestly, it’s not practical to manually create a Casual Visit entry for each and every user.
What I really need is: Anyone should be able to select a Casual Visit option without me or them needing to create it first. It should just be a default option available to all users.
Also, regarding adding more services: It doesn’t need to involve any new functionality in the admin panel. Even a simple service page — similar to how the Pet Sitter Persons page works — would be perfect. Just something basic, visible, and usable.
We should be able to add services easily. Other than that, the app is amazing.
Please give me a positive response, so I can proceed with the purchase.
Yes, you’re absolutely right — Pawlly is currently built around pet-specific services, so selecting a pet is a required step during the booking process. For now, if users want to book a casual visit, they would need to manually create a “Casual Visit” pet profile. As for the services section — you’re correct. The services are currently pre-defined, and there’s no option available in the admin panel to add or customize them at this stage. Thank you again for your interest and support!
By any chance can we connect the e-commerce feature with WordPress because i have a WordPress website for e-commerce.
Currently, this is not possible — the Laravel project cannot manage or sync e-commerce data directly with WordPress at this time.
Time slot is mandatory feature for a booking service. I commented it 7 months ago and you guys still have not implemented it as must have features. It seems you are forcing to pay for customization for a must have feature.
Currently, appointments are not configured based on time slots. However, this feature has been added to our roadmap and will be included in an upcoming update.
presales request .. i was excited to see a new version that hopefully fixed all the bugs and inconsistancies .. if i extend support can i expect to see any new features .. because what was in your changelog was quite disappointing, i understand youve spent alot of time on the saas but there are major issues that need to be addressed with this version as im considering extending support only if you provide an update with new features and stable runtime
We have released an update with support for the latest Flutter version and have now started working on a bug fix update, which will be provided once it’s completed.
If you have any feature recommendations, please feel free to share them — we’ll do our best to implement them in upcoming updates.
Hi, looking to invest in SAAS version, however would like to have a play with $69 version first to make sure it meets our needs. Assume no issue upgrading to SAAS version once satisfied? Do you have a public roadmap we can view? Notice a good range of ideas on here, that could be attached to the roadmap and voted on, rather than referring everything as customisation.
Thank you for your interest!
Yes, you can absolutely start with the $69 standard license to evaluate if it fits your needs. Upgrading to the multivendor version later is usually feasible. You can also explore the available demo versions of Pawlly to get a hands-on feel before making a decision.
As for feature requests — we do collect commonly requested features and consider them for future updates. However, we also offer customization services because sometimes clients need specific features urgently. That’s why we mention customization options, to ensure you’re aware of the flexibility available.
Hi, Is there a plan to add pet profiles and data tracking features such as weight progress, care schedules, and so on? Also, is there a plan to add a community feature where pet owners can share and communicate with each other? Thank you
Hello sir,
Pawlly currently includes a detailed pet profile system with fields like weight, age, breed, and notes, along with a booking system for services such as grooming, walking, and daycare.
However, features like weight progress tracking, medical history logs, and community interaction tools are not yet available in the current version. If you’re interested in our customization service, let us know—we’ll connect you with our business team.
Thank you,
Hello, I’ve 2 questions. 1 when is the next update and all this have a web-based portal where users can access the services or it’s purely just an app ?
The next update release time is not fixed yet. Both web-based portal and mobile app are included and compulsory, as they depend on each other to provide full functionality.
Okay
Are you able to assist with the installation or that’s seperate charges ?
Yes, we do offer installation support, but it is a separate service and comes with an additional charge. Please let us know if you’d like to proceed, and we’ll share the details.
Thank you for the response. Also is it possible to have a brief call so you can run me through how some features work. On the admin I see that there’s reviews but can’t see where to put the reviews on the app. Then the web url for booking I can’t see where in the admin you can edit it’s content. When I want to add a service it ask for pet care store center of which in admin I don’t see were and how to setup pet care center, if these questions could be answered I’d appreciate. Kind regards
Yes, we’d be happy to assist you. For a detailed walkthrough of the app features and flows, we recommend scheduling a demo call with our business executive. They will guide you and ensure you get the assistance you need.
You can reach out to Mrs. Tisha Mewada for a demo call using the following link: https://tidycal.com/iqonicdesign/pawlly-demo
Users can submit reviews for employees from the booking detail screen after the service is marked as completed. If you’re testing this flow, ensure the booking status is set to “Completed.” You can update the booking status from the Bookings section under the Main Menu in the Admin Panel.
Thank You!
Any api or webhooks available to integrate to current software?
Hello, Thank you for reaching out. At the moment, webhook support is not available.
What about custom work?
Hello,
For customization you can contact with our business team via Microsoft teams: https://teams.live.com/l/invite/FEAh18wQSi9roOzkA8
Thank You!
Its been 3 days and still haven’t got any support for a 419 error posted here 6 months ago and can be recreated on any of your Laravel sites, including desky where you run the support.
Please fix the issue as this code DOES NOT run out of the box smoothly on most common hosts like siteground and bluehost.
Otherwise there is no point of this codebase.
You are literally inviting people to get the nulled code since the complete lack of support.
Hello Sir,
Thank you for your continued patience and for bringing this to our attention again.
You mentioned that this issue has existed for 6 months, but we’d like to clarify that the support ticket was created just 2 days ago, and since then, our team has been investigate and try to assisting you asap.
We understand how frustrating such errors can be. However, the 419 error you’re experiencing is often caused by server-specific configuration issues, especially on shared hosts like SiteGround or Bluehost, rather than a problem in the product code itself. In such cases, it may take additional time to investigate thoroughly.
Additionally, we noticed that two different domains have been involved during the setup and communication, which has added some confusion and slowed down the debugging process.
Please be assured that this issue is being treated with high priority, and our support team is actively working to identify the root cause and ensure compatibility across common hosting environments.
We sincerely apologize for any inconvenience this may have caused. We value your cooperation and will keep you updated with further progress.
We’ve already responded to your support ticket—please continue the conversation there for better assistance.
Thank you for your understanding.
“When are you planning to release the update? It’s been quite a while without anything new.”
Thank you for your patience. We understand it’s been a while since the last update, and we appreciate your continued support. We’re actively working on the next release and will be rolling it out very soon. Our team is focused on ensuring it’s stable, optimized, and includes meaningful improvements.
We’ll notify you as soon as the update is live.
Why hasn’t it been adjusted yet to prevent someone from scheduling outside of business hours? It’s been months without any changes — today, for example, it’s still possible to schedule something for midnight.
Thank you for your feedback. Currently, business hours are not implemented in our application, so bookings outside of business hours are allowed. We will think about adding this feature to our roadmap and include it in a future update, but it may take some time. If you need business hour functionality urgently, we can customize it for you.
how much are we talking about?
Hello,
For customization you can contact with our business team via microsoft teams: https://teams.live.com/l/invite/FEAh18wQSi9roOzkA8
can you add direcorty for farms lising in service ? It contains data on each farm and its services.
Our application is designed specifically for pet care-related solutions and farm service listings are completely different from pet care services. Therefore, we cannot add them to the current application. However, if you would like to include farm services, customization is required, and we can customize it for you.
- make the app a pet health and life tracker: i want the user to be able to add his pet and save events and info about it (weight, sickness, mood, food, pooping, sleep, activity…) on regular basis, like a health tracker app. the user shall be able to take photos and short videos of his pet and save them to the pet profile.
- have a backend AI service that would answer user questions about his pet.
Thanks.
Thank you for your interest! Currently, our application does not include built-in features for detailed pet health and life tracking (such as logging weight, sickness, mood, food, pooping, sleep, activity, etc.) or storing photos and videos in the pet profile. However, we’d be happy to implement these features for you through customization, based on your specific requirements.
Why is it that in the case of a veterinarian, there is no possibility to choose the location of this veterinarian (location)? On what basis are veterinarians assigned to me?
Currently, the system does not support selecting veterinarians based on location. However, in the Pawlly user app, users can go to the home screen and tap on “Choose Service”, then select the “Veterinary” option. From there, they can choose the veterinary type and the required service, and based on this selection, suitable veterinarians will be shown.
This process helps in assigning veterinarians according to the selected service type, ensuring users get relevant options.
If you would like to have location-based veterinarian selection, we can customize that feature for you as per your requirements. Just let us know, and we’ll be happy to assist with the implementation.
Hello sir, kindly response
Yes, you can customize the app to fit your digital services, including design and images. We can also add a coupon option to the checkout page. Additionally, the service display can be adjusted to show 6 services in a 2-column, 2-row layout instead of the sliding option.
We offer customization options to make these changes.
Confirmed.. 2 main thrade last question before Purchasing
1. Will the admin panel and code will work with Hostinger account , you know they have H panel instade of c panel but have over all functionality.
2. let’s say I customize the app from you or i customized my self….But when next update come, How can I migrate the update to existing app. Because, you know, we already customize the whole app, How can easily migrate the new update to the app.. is there any simple process. ?
1. Yes, it works on Hostinger. Their hosting environment supports Laravel, databases, and other essential services.
2. Customization & Updates:
- If you customize the app yourself, we won’t be able to update or modify your code.
- If we customize the app for you, we will provide updates to our modifications, but you will need to reapply your customizations after each update.
Hi, when I download your app from the App Store and log in, it always says 404 not found. Could you please check?
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you’re experiencing with the app displaying a 404 Not Found error after login.
Our team has identified the issue, and we are actively working on a fix. We will be rolling out an update soon to resolve this, ensuring a smooth experience for you.
Hi, when is the update? There hasn’t been any since December, it’s been 4 months
Hello luislamoss,
We appreciate your patience and support! While there haven’t been updates recently, we are actively planning improvements to enhance the product. Our goal is to provide meaningful updates that add value and ensure a great experience. We’ll keep you posted as we move forward. Thanks for being part of our journey!
question :
Website available for cust ?
So I plan to build the android app not for ios. so ios user or android can book via website too.
another question :
Can we make the time slot has a fix time. example : 01.00 , 02.00 for now, I check the time is flexible for vet book. so like 1.50 or 2.37
After book the time slot and vet, the slot we book cannot be booked for other customer ? Example, someone book vet at 01.00 pm with John as vet.
can other cust book vet at 01.00 pm with Joh as vet again ?
Hello,
Yes, website customization is available, and you can modify the system as per your requirements.
Regarding the time slots, the current system offers flexible time selection. Fixed time slots like 01:00, 02:00, etc., are not available by default. Additionally, once a time slot is booked with a specific vet, the same slot can still be booked by other customers, as the system does not block the slot automatically.
However, both of these features — fixed time slots and blocking booked slots — can be implemented through customization. Let us know if you are interested in customization.
Thank you!
hmm, I think it should reguler feature, because how a vet, let say name John work in same time with let say 4 client in same time…
Yes, we understand your concern. We will consider the time slots feature and add it to our roadmap for future updates.
Thank you!
