Yes, we can implement OTP-based registration using the user’s mobile number. We plan to include this feature in a upcoming updates.

Hi,

Thank you for your interest in KiviCare! Here’s a detailed response to your queries:

Laravel + Mobile Apps vs WooCommerce Integration: KiviCare Laravel (web and mobile apps) does not include WooCommerce integration — it’s a completely standalone clinic management system with Laravel backend. It does support Paystack and other major payment gateways for smooth payment handling, and includes prescription management features.

If you’re referring to our KiviCare WordPress version, which integrates with WooCommerce, please confirm so we can help you compare the two platforms effectively.

Pharma and Inventory Modules: The Pharma and Inventory management modules are currently under development and will be included in upcoming updates.

Feel free to share more about your use case, so we can guide you better.

At the moment, KiviCare does not offer a SaaS (multi-tenant) version out of the box. The current version is a single-tenant system, which means it’s ideal if you’re setting it up for your own clinic or managing multiple clinics under one owner/admin panel.

Thank you for your valuable suggestion. We will include this feature in an upcoming update.

Hello sir,

Currently, the Demo Admin role in KiviCare has access to the Frontend Settings and FAQ sections as part of the default functionality.

If you would like to restrict or hide these specific features for demo admin users, this can be handled as a custom modification.

To proceed, please create a support ticket with your request. Once submitted, our team will review the details and get back to you with the next steps.

Currently, stylus pen handwriting isn’t supported by default. However, if you require this feature for your business, we’d be happy to discuss a custom development solution tailored to your needs.

Yes, KiviCare includes a video consultation feature with integration for both Zoom and Google Meet.

To help you test this functionality, we’ve enabled the “Diagnosis and Treatment of Common Illnesses” service under the “Primary Care” category.

Once a patient books an appointment and the doctor updates the appointment status to “Check-In”, the video call button will become available for both the patient and the doctor.

Thank you for bringing this to our attention.

Currently, the login and forgot password pages do not retain the selected language because the language setting is stored in the session. When the session ends (such as after logout), the language resets to the default.

We understand how important a consistent multilingual experience is, and we want to assure you that this issue has been noted. A fix for the login page translation will be included in the update.

Currently, KiviCare does not have Google Calendar integration. However, we plan to include this feature in a future update. If you would like us to customize it for you, feel free to reach out to us on Microsoft Teams: https://teams.live.com/l/invite/FEAh18wQSi9roOzkA8

Hello, Thank you for your interest in KiviCare™ – Clinic Management System.

The video consultation feature works via Google Meet or Zoom, based on the configuration set by the Admin in the backend panel.

Once properly configured: Doctors can create and start video consultation meetings. Patients receive a meeting link via email or through their mobile app. The entire process is streamlined and integrated within the system for a seamless virtual consultation experience.

If you need help setting it up or have specific use cases in mind, feel free to ask!

ok thanks

Yes, The system will work on a subdomain such as app.mydomain.com.py without any issues

Currently, the admin panel allows color customization for the dashboard only. Frontend color customization is not yet implemented. However, it’s already included in our roadmap and will be available in a future update.

Thank You!

Ok thanks, so meanwhile we have to hide the landing page and allow users only to signup or signup to access directly the dashboards

Regarding frontend color customization, you can modify the variables.scss file located in the frontend resource folder where the color variables are defined. After making your desired color changes, run the command:

npm run production

This will rebuild the frontend assets with your updated styles. Once the build completes, you need to upload the newly generated CSS and asset files to your server to see the changes reflected on the frontend.

For assistance, you can refer to our official documentation for installation and setup: https://apps.iqonic.design/documentation/kivicare-laravel-doc/build/

Or Submit a Support Ticket Here – https://iqonic.desky.support/

Alternatively, for a hassle-free configuration and upload, you can purchase our service here: https://service.iqonic.design/services/kivicare-flutter-app-with-laravel-backend/?attribute_liceance=Basic

Hello, Currently, the only available option is to add custom forms. For any customization you can contact us on : https://teams.live.com/l/invite/FEAh18wQSi9roOzkA8

Hello, Currently, this feature is not on our roadmap. However, we will discuss it with our team and consider adding it if it’s feasible to implement.

If you need any customization so you can contact us on : https://teams.live.com/l/invite/FEAh18wQSi9roOzkA8

Thanks for your questions! Please find the answers below:

1. Renaming “Doctor” to “Nurse”: Yes, this can be done in the code. However, please note that such changes may be overwritten during future updates, so you would need to manage and reapply these changes after each update — or handle them.

2. Third-Party SMS Integration: Could you please let us know which SMS provider you’re considering?

3. Third-Party Video Provider for Telemedicine: Yes, this is also possible, but it would require custom development.

4. Integration with WordPress Booking Platforms: Unfortunately, native integration with external WordPress booking platforms is not supported at this time.

5. Two-Factor Authentication (2FA/MFA): This feature has already been developed and is currently undergoing testing. It will be included in an upcoming update once the testing phase is complete.

For Customization you can contact us on : https://teams.live.com/l/invite/FEAh18wQSi9roOzkA8

Let us know if you have any other questions

Hi Team,

Thank you for your prompt response here.

2. Looking at integration with https://codecanyon.net/item/sms-gateway/21419519 and https://codecanyon.net/item/zender-android-mobile-devices-as-sms-gateway-saas-platform/26594230

3. Custom development would mean paying externally to your team right? Would the customisation still work once updates occur?

4. Will this be implemented in future releases? If so, when?

5. Amazing.

I also have a new query.

1. Can this be installed via cPanel?

Thank you.

Thanks for your follow-up. Please find our responses below:

2.We’ll review both SMS gateway options you shared and check if they can be considered in our roadmap.

3.Yes, custom development would require a separate arrangement. Please note that custom changes need to be maintained from your end, as they may not be preserved after future updates.

4.At the moment, we do not have plans to implement this in upcoming updates.

5.Thank you!

New Query:

1.Yes, the application can be installed via cPanel.

For any customization you can contact us on : https://teams.live.com/l/invite/FEAh18wQSi9roOzkA8

Thank You !

Hello,

Thank you for your interest in our product. Our system does not have a built-in Electronic Health Record (EHR) functionality. However, we appreciate your suggestion and will consider it for our future roadmap.

If you would like to integrate EHR features tailored to your specific requirements, we offer customization services. You can contact us on: https://teams.live.com/l/invite/FEAh18wQSi9roOzkA8

Thank you.

Thank you for reaching out.

Could you kindly provide more details about your query so we can better understand the issue and assist you accordingly?

I just installed KiviCare, and it’s showing the demo account option. I want to disable that. Also, I can’t find any option to add users or manage their roles. Please guide me on how to enable user and role management.

Also i am unable to change the super admin password. I have created ticket for the same but didn’t get the response yet. Ticket #25481

Your query regarding disabling the demo account and managing users/roles has already been addressed by our support team under Ticket #25481. Kindly check the ticket for detailed instructions and continue the conversation there for faster and more organized assistance.

If you still face any issues or have new questions, feel free to reply on the same ticket.

Thank you for your patience and understanding.

Hello, We’re truly sorry to hear that the product did not meet your expectations and that you’re facing issues with the installation.

If you’re experiencing problems both locally and on hosting, we highly recommend submitting a support ticket through our official platform. Our technical team will prioritize your case and work with you to resolve the issues as quickly as possible:

Submit a Support Ticket Here – https://iqonic.desky.support/

We’re here to help!

To update old code without using Git, please follow the document.