Almost within the next week, we’ll launch a big sale campaign. Dont’ buy now

How I can manage my devices. Like linking or de-linking the computer

You can manage your licenses and devices instantly. For example, you can move your license to a new computer at any time, even if you lose access to the old one.

More information of how and when to use your web account can be found in this article: https://helpclue.com/app/kb/article/authorise-computer

If you don’t have your credentials, please submit a ticket and include your purchase code. Thanks

I’m really sorry for this inconvenience. Our team has already replied to your request one day later as you can see below. If you can’t see it in the Inbox folder, please check your Spam (on web), However, it would be good if you whitelist our email to not miss out of anything in the future.
For more help, feel free to continue with your current ticket IMA-3401, open a new one, or contact us directly at support@inmillionapp.com at any time. Thanks

Dear support Team

Thank you for your answer. Yes you are right, they wrote on 25 June 2025 that it can take up to 5 business days to get a response. Now it’s been 6 business days. So I will wait and hope for a response. Thank you for your help.

Dear valued user, If you take some minutes to check your email carefully, you will save hours of your time.
The email you mentioned is an auto message informs you that we have received your request.

There’s another one as you can see below has sent to you less than 24 hours later, and it contains the full details of how to activate the add-on
Please take the time to read this:
In short: Read page 17 of the PDF file, Choose file (imwtaddons.json) from the add-on zip package, not from the app working folder
If you do this, it will absolutely work

We’re sorry you encountered this issue. This is because you use an outdated version of “imwtaddons.json” file

Please ensure you have the latest version of Web Traffic Generator (v2.9.42) and point the activation wizard to this file:
C:\Program Files\SoftGateway\InMillion Web Traffic\imwtaddons.json

For more assistance, please read the 19th page in documentation or submit a support ticket with your purchase code. Thanks

done, thank you

Envato doesn’t send us the purchase code when a user buys a license. The software showed “Trial” because you hadn’t sent or activated your purchase code. It worked immediately after you activated the code yesterday.

Hello, This issue occurred because our server was undergoing automatic maintenance. However, our logs indicate that you have successfully installed the add-on. If not, please try installing it again using the standard method. It should now work correctly, as our server is fully operational.

If you need further assistance, feel free to open a support ticket, and we’ll resolve the issue for you. Thanks.

I have no mesage from softgateway in my outlook. I have searched everywhere. I will write you privately now with my gmail.

You’ve just sent another request without your code. We cannot confirm your identity by email only.
As I just asked you in the previous reply: Please include your purchase code with your message.

done

Our sale will start within the next 24 hours for Web Traffic Generator app. Thanks

Click on Options menu >>License>>Zero Bounce Rate>>Activate and follow the wizard.
For more information, please read the 17th page in documentation. Thanks

dont work

Please take one minute to let us know more about that thing that doesn’t work! Is it the activation? If so, it’s only 3 simple steps described with full details and screenshots at 17th page in documentation. If not, please open a support ticket and provide more information. Thanks

Thanks for being interested. Unfortunately, there’s no plan to discount this add-on at this moment. We’ll be happy to let you know once we publish a sale. Thanks

We appreciate your feedback. The first activation only of an add-on can take up to 24 hours. For the next time you activate your license, it will work immediately.
However, it’s activated now on your license, please restart your application for changes to take effect. Thanks

I inform you that i restarted web traffic many times. And still bounce rate addon is deactivated.

Oh my bounce rate add-on now activated.Thanks

We’re happy to hear that. Installing an add-on is required for the first time only as it mentioned on page 17 in the documentation.
However, it’s now activated for lifetime. you don’t need to do anything else. Thanks

I assume that you activated it via Options >> License >> Zero Bounce Rate >> Activate and restarted your app. If you already did that, it will work
However, please open a support ticket with a screenshot and more details in order to help you further.
If you didn’t activate it yet, please do what I mentioned above or read the 17th page in documentation. Thanks

I solved the problem and now everything works as it should. Thank you

My pleasure We’re just an email away whenever you need any assistance.

So excited to hear that thank you very much for your warm words. We’re always just an email away whenever you need any assistance.

Thanks for being interested. Individual discounts are already not allowed on Envato, we can apply discounts only during the public sales like this one
This sale (30% off) ends on 31 May @1:59pm (UTC)

Click on Options >> License, click on the addon you want to activate then click Activate.
Please read page 17 in documentation for more information

Sure and also it’s available to try for free. Thanks

Oh! We just noticed that you entered a different username (GentBau**). Please click on Options >> License >> Reset License, then reactivate your main license with your CodeCanyon username (BekimJunusovik).
From the same activation window, you can also enter the code of this add-on. It will be installed and work immediately. Thanks

Danke Leute Kann ich den licenzcode für Bounce Rate addons auf eine andere PC installieren, Weil ich habe zwei licenze

You’re most welcome
According to CodeCanyon item policy, each license is valid to be installed on one computer only. Thanks.

Ensure “Bounce Rate” ticked and set the trackbar value to zero. Also, Google Analytics shows BR average for 7 days by default, please ensure to view the report of one day, or for the period you started using our software with these settings.

Here the problems https://ibb.co/tsqqL1N

Hi, you can increase or decrease these values as you want. They are not problems, just settings. For example:
To change Bounce Rate (rebond) drag the bar to your desired value and note that Google Analytics shows the BR for the last 7 days by default, so set the report date in Google Analytics to one day or the day you started to send the traffic from
For session duration please read this article to learn more how to set the best value for your website SEO. Thanks

Hi, unfortunately no. Envato accepts only PayPal, Skrill and Credit Cards. Thanks

Thanks for being interested. We had a technical issue and has been resolved. It’s online now.