1044 comments found.
why customer is not receiving invoice of order confirmation in mail,and no mail is coming after customer is placing an order
Sir, It seems to be a technical issue. For further assistance, we kindly request you to open a support ticket at https://support.6amtech.com/. Our technical team will investigate the matter and provide you with a proper solution.
We appreciate your understanding and support!
Does it come with stock inventory, supplier and delivery module where owner can input deliveries and stock quantity will automatically update?
Sir, You can manage the limited stock products from the product detail section and also from the order details section, you can check the delivered order details. Here is an attachment for your reference- https://prnt.sc/BuOX_7JAfniL .Thank you.
What will be the cost for implementing in my server and app compilation??
Sir kindly check our pricing here https://6amtech.com/installation/#grofresh and feel free to open a ticket here – https://support.6amtech.com/ to have a meeting with our business team. Thank you.
facing error while building the current app. $ flutter run Launching lib\main.dart on TECNO LH7n in debug mode…
FAILURE: Build completed with 2 failures.
1: Task failed with an exception.
- Where: Build file ‘C:\Users\itsme\AppData\Local\Pub\Cache\hosted\pub.dev\geolocator_android-4.6.2\android\build.gradle’ line: 29
- What went wrong: A problem occurred evaluating project ’:geolocator_android’. > Could not get unknown property ‘flutter’ for extension ‘android’ of type com.android.build.gradle.LibraryExtension.
- Try: > Run with—stacktrace option to get the stack trace. > Run with—info or—debug option to get more log output. > Run with—scan to get full insights. > Get more help at https://help.gradle.org. ==============================================================================
2: Task failed with an exception.
- What went wrong: A problem occurred configuring project ’:geolocator_android’. > Failed to notify project evaluation listener. > Cannot invoke method substring() on null object > compileSdkVersion is not specified. Please add it to build.gradle
- Try: > Run with—stacktrace option to get the stack trace. > Run with—info or—debug option to get more log output. > Run with—scan to get full insights. > Get more help at https://help.gradle.org. ==============================================================================
BUILD FAILED in 1m 24s Running Gradle task ‘assembleDebug’... 85.9s Error: Gradle task assembleDebug failed with exit code 1
Sir it seem a technical issue and for technical assistance, please open a ticket at https://support.6amtech.com/ our tech team will investigate and give you solution. Your support is appreciated sir!”
While testing your demo app I noticed that whenever we mark an item as a favorite and when going to the favorites page and swiping down to refresh the screen all the items marked as favorites are automatically unmarked and removed from the favorites page. This is a bug that needs to be fixed.
Sir, You may face some concerns for the demo purpose. Please redownload the application and explore the demo within a one-hour interval, as the demo data resets every hour. Thank you.
I’m interested to know if a React Native version of the app is available or planned in the future. Please let me know if there’s any update regarding this. Thanks!
We, the support team, do not have any information regarding the next update. Please be connected with us for future updates. Thank you.
Good morning, I don’t see the option to configure login with Google and Facebook in the admin.
Thanks
Please check Support Ticket : 44752
Sir, Our concerned person has already replied to your ticket. Please keep connected on the support ticket. Thank you.
Dear 6amtech Team,
After more than six months of waiting for the new version of 6amtech, it seems that the improvements made do not meet the expectations of the clients. The changes are quite minor, and the ergonomics remain average at best. Several basic functionalities are still missing, such as the option to accept the terms and conditions, the usage policy, and many other essential features…
I would like to kindly suggest that you make a file available to users containing all the improvement requests and suggestions. This way, they can be addressed and processed after validation by the Sixtech team, taking into account their availability and schedule.
Thank you for your attention to this matter.
Sir, Thank you for taking the time to share your thoughtful feedback. We truly value your input and understand your concerns.
Our team is continuously working to enhance the product, and your suggestions are extremely helpful in shaping future updates. While we cannot promise immediate implementation, we will definitely forward your recommendations to the relevant team for review and consideration.
If you have additional suggestions or would like to elaborate further, we encourage you to share them via our support portal: https://support.6amtech.com/.
Thank you
Issues with Documentation, Country Restriction, and Language Configuration
The documentation is outdated, and the structure of Grofresh differs significantly from StackFood, which has made the setup process confusing and difficult to follow.
I am currently facing the following issues:
Country Selector: I need to restrict the country selection to my default country, but I haven’t been able to do so.
Default Language: I need both the app and the web version to load in Spanish by default, but I can’t set this successfully.
Language Selector: I want to hide the language selector on both platforms, but there’s no clear way to disable or remove it.
Please provide guidance or updated documentation on how to resolve these issues.
Sir can you please open a ticket here – https://support.6amtech.com/ our tech team will guide you don’t worry please. Thank you.
After run the flutter app and upload website folder, website stuck in loading
Sir it seem a technical issue and for technical assistance, please open a ticket at https://support.6amtech.com/ our tech team will investigate and give you solution. Your support is appreciated sir!”
I open two tickets, waiting
No worries sir. our team will reply to you soon
hello, why i didn’t receive email notification for lastet version
Sir it seem a technical issue and for technical assistance, please open a ticket at https://support.6amtech.com/ our tech team will investigate and give you solution. Your support is appreciated sir!”
how to enable Webp product image upload ?
Sir, To enable WebP product image upload or address any technical concerns, we kindly request you to submit a support ticket with the relevant details. Our technical team will review your request and assist you promptly.
You can submit a ticket here: https://support.6amtech.com/
Hi,
I want to buy the GroFresh Regular and Install it on my server, so can I buy the normal license first, install it on my server, test it completely and then upgrade it to the extended license later.
If yes then what amount will I be paying for the upgrade and how do I proceed with that.
Thank you.
Yes you can proceed with regular license and later you need to purchase an extended license and you can get a refund for this regular license. Or for test purposes most of the buyers keep the regular license too.
Hi,
Thanks for a prompt reply.
I would like to know, suppose if I made any changes on the web version it will effect the android and ios version too or do I have to change individually.
Ready to Go Ahead now…
Still no update from the support. ???
Sorry for the delay sir, there was an Eid vacation of almost 10 days. Hope soon our team will get back to you. Thank you.
Hi I want to buy extended license but want to know if you can build this for me and give a final product
Sir, Installation and setup are part of our paid services, which you can review here: https://6amtech.com/installation/#grofresh.
If you are interested in proceeding with any of the available installation packages, kindly submit a ticket through our support portal: https://support.6amtech.com/. Our team will be happy to assist you with the complete setup and delivery of the final product.
Thank you.
I have purchased the source code and tried installing it on the server but it is giving HTTP ERROR 500. I have raised a ticket- 48111. Please help.
Sir though Friday and Saturday is weekend here, I will try my best to manage someone tomorrow ASAP. Thanks for your understanding and support.
where find tax to change it in admin panel ?
Sir,
In the system, tax is calculated individually for each product. There is currently no option to set a global tax rate for all products of a store.
Thank you
Can we use SMTP mail for OTPs when a user forgets their password? Can you put this functionality back in? SMS OTP costs money, while email OTPs are free and easy to use. If we had both functions available, we could choose whether to send OTPs via email or SMS from the admin panel.
Thank you for taking the time to share your feedback — it truly means a lot to us. Your suggestions have been noted and will be passed along to our product team for review. While we may not be able to implement changes right away, please know that continuous improvement is our priority. Thank you.
hi, thanks for your solutions can wen connect this with drive monde for delivery and shipping ?
Sir, Please note that DriveMond is a completely separate system and cannot be integrated or merged with our platform at this time.
