852 comments found.
hi i have a support ticket open i installed the new job module and now my subscription is getting a error says something about payment ticket number is #4117
forwarded your ticket id to our team.
thanks my site is live now so its pretty urgent Kindest Regard
Dear Sir,
Please wait for our Support team reply
We usually reply within 1days, but sometime it can take upto 5days.
Support Days: Sunday to Thursday Support Time: 10:00AM to 7:00PM ( Asia/Dhaka Timezone )
Regards Team Xgenious
We Purchase This Template from these guys and the support has been beyond measure absolutely Brilliant if this company supports there customers like this with all there templates then they will go from strength to strength thank you support team for getting me up and running amazing i will be be purchasing from you again
Thanks sir.
Hi On My Support ticket #4117 ive a couple more tweeks that may need addressing 
All of our team members are not available, from 5th June to 15th June due to Eid ul Adha. During this time you will get delay in support reply
So Sorry i understand your support is usually second to none thats why i will be purchasing more products and support and the cost are reasonable to kind regards
thanks sir
Just Paid for this script and installing gets stuck on Database connection successful doesnt add a admin account whats going on if this is the start of this script please refund
Dear sir, we are really sorry for the inconvenience you are facing.
can you please open a support ticket so that we can investigate your issue, why this happened to you.
Here is article for Learn how to create support ticket: https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website/
I Have replies are very slow there really should be live support on codecanyon items
Dear sir, we have live chat support, you can ask for help in live chat, if it is solvable through chat, our team will solve it, otherwise you have to open support ticket
Do you support Razorpay payment gateway?
Yes sir, it has support for razorpay payment gateway.
The demo doesn’t work.
Just checked it’s working fine https://qixer.bytesed.com
can I create a single user? I mean if the user has his own domain can I integrate his account on the main script and make it works on his domain
This is not a Saas script.
I know but is it possibile to make that as a plugin if the service provider need it ?
you have to customize the script for achieving this feature.
is it possibile to guid me through?
you need very good development knowledge.
I have I just need to you to guide me and I will do it
sorry sir, we did not have any service for provide guidance to our customer for any custom solutions.
Does the script support translation to other language?
you can translate it to another language but your user can not change the language from website
Good evening, I’m not able to install it on my subdomain.
Please Open a support ticket here with your purchase code. We have a dedicated technical support team. Our team will investigate your issue
Here is article for Learn how to create support ticket: https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website/
Our support team usually reply within 1days, but sometime it can take unto 5days. Note: Friday and Saturday is our weekend. Support Time: 10:00AM to 7:00PM ( UTC +6 TimezoneAsia/Dhaka Timezone )
can admin see chat between user and handyman?
yes, admin can.
Trying to install and getting: Error 403 – Forbidden
You don’t have permission to access the requested resource. Please contact the web site owner for further assistance.
403 is a server side error. please contact with your hosting provider t resolve this issue.
Hi , i have setup google recaptcha v3 but getting an error on the signup page “ERROR for site owner: Invalid key type” On the Google admin side it shows “We detected that your site is not verifying reCAPTCHA tokens. Please see our developer site for more information. Total requests 1.56K Suspicious requests 11%”
Signup page has google recaptcha v2
https://docs.xgenious.com/docs/xilancer-freelancer-marketplace/general-questions/how-to-add-google-recaptcha-in-register-page/i have setup recaptcha and is working fine but the site gets hundereds of spam accounts registrations , what could be the issue?
don’t know about this. if google recapch is working fine then it should not have any spam. but current ai agent bot can bypass it. you can try change the login url
[added] added job posting addon support to the core code > a new Addon will be release soon, which also your customer to post job for their need, seller can bid to job, then buyer will hire one of them.| you posted 2 years ago functionality added seller can bid?
Yes, we have added long time ago. which name is job post addon.
I can’t find inthe demo to buy bids for any task or services
in this page you will find all the job posted by customer. if you are logged in as seller you will get option to apply to the job
hello is like you guys you dont want to refund my money back to me, almost 3 weeks now. i need it please or fix the app and send it to me
Dear sir, there is no refund request pending.
Did you opened any support ticket ? if so please share your ticket id, I will ask our team to check your ticket.
If you have not yet open tickets. you can open a support ticket here with your purchase code. We have a dedicated technical support team. Our team will investigate your issue
Here is article for Learn how to create support ticket: https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website/
hi demo link is not wokring
Please try it now, demo is not working,
it was a cache issue
I recently purchased Qixer, when I try to install it, I receive the following error: “Given purchase code does not match with the product you are installing.”
Open a support ticket here with your purchase code. We have a dedicated technical support team. Our team will investigate your issue
Here is article for Learn how to create support ticket: https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website/
Our support team usually reply within 1days, but sometime it can take unto 5days. Note: Friday and Saturday is our weekend. Support Time: 10:00AM to 7:00PM ( UTC +6 TimezoneAsia/Dhaka Timezone )
hi is that possible to integrate our own sms gateway with this
Yes you can. if you integrate your own sms gateway with the system
sir but in your script there is only twillo option not others if we have own
yes sir, that’s why I have Said you have to integrate it yourself. or you can hire us for it.
hi can we have option for verify with any code after completion of job by service provider that code will be provide by user who take service from seller or service provide because that option needed and helpful in verification that on behalf of user that job completion request will be placed
thanks for the explanation, I have taken a note for it.
Hi, can you install honeypot? We have plenty of bots bypassing disabled registration for both sellers and buyers.
we have google recaptcha support make sure you have enable it.
Hello I have a question before purchase, I would like to know if the script the sellers can rent their equipment? That is to say that he can offer for example a rental truck, a trailer, or many others? Thanks
no sir, it does not have rental feature.
Is it possible to have this option?
yes possible. we can customize the script for you. please share your requirements details with us from here https://xgenious.com/customization-service/
Question: Is it possible to charge vendors a subscription to become a seller? Can I disable the payments in the app and make money only from vendor subscriptions? If yes, how, what do i need to buy?
Is it possible to charge vendors a subscription to become a seller? -> no sir, it has option to charge vendor subscription each month.
Can I disable the payments in the app and make money only from vendor subscriptions?
-> yes, you can you have option in admin panel for it.
This item was featured on CodeCanyon
Elite Author
Contact the Envato Market Help Team
