184 comments found.
I love your plugin, Please you guys should add balance before, I’ve been fighting customer for about 3 days now.
Kindly connect with us from our contact page along with your query so our team can look into it.
Hi, are this plugin compatible with Extra Product Option plugin?
Hi There,
Hope you are doing well…
Sorry, but we haven’t tested it with this third-party plugin but the Wallet works as a payment gateway so it should be working and if not then we can also achieve the compatibility via customization for you for which you can connect with us from our contact page for further discussion.
Thanks & Regards
Hello, can this script give a starting credit amount? For example, if a user creates an account, his wallet would start with 50 dollars of credit already in his wallet. Is this possible?
Yes, you can set the registration credit from the Wallet configuration page.
For example, la am the store owner and D handle the storage and shipping of roducts. There are users who showcase my store’s products on social media. When they receive a customer, they register the rder, and I take care of the shipping. Their rofit is calculated in a wallet in their account in my store. For instance, if I bought the product for dollar and listed it at a wholesale price of 2 dollars, and the lowest selling price is 3 dollars, if the user sells it for 3 dollars, they make a profit of 1 dollar. lf they sell it for 5 dollars, they profit 3 dollars. They can choose the seling price as they wish, but it cannot be lower than the wholesale price, which is 2 dollars.
Sorry, but we are not able to get your requirements exactly. It would be great if you could elaborate on this with the help of screenshots for better understanding and you can connect with us from our contact page for further discussion.
Be careful when buying this plugin, it made me lose a lot of money, it adds incorrect balances, I have notified the developer of these problems but he is not very interested, this plugin is useless, be careful
Hi There, Hope you are doing well…
We have reverted to your ticket several times because you’re using a third-party plugin, which is causing this issue, and if you deactivate it, then it will work fine. Also, we have asked for access to your site so we can check the same, but you never responded to your ticket. Please log in to our site with your email and respond to your ticket so we can check the issue you’re facing.
Thanks & Regards Team DevDiggers
Have REST API endpoints been added to this plugin or not? So that we can use it in Flutter. Please let me know. I checked the documentation, but there is no mention of REST API options there.
We can add the requirements of your via customization for which you can connect with us from our contact page for further discussion.
I haven’t made the purchase yet. I want to get information. Does it provide a REST API endpoint or not? For a Flutter app
Wallet balances are stored in the WordPress users table, so you can use WordPress APIs for that as well. However, if you want specific APIs, we can build them for you via our customization service.
compatible with multi currency ?
No, but we can achieve compatibility via customization for you, for which you can connect with us from our contact page for further discussion.
Greetings, I purchased a license, but it tells me it’s activated on another website. I moved it to another hosting, but it’s with the same domain. I didn’t change the domain. I hope for your help, thank you.
Kindly connect with us from our contact page so our team can look into your query.
Hi, I have a pre-purchase question.
I tested both the Admin and Customer End—looks great, congrats!
I need to set Cashback Rules for Products, Cart, and Top-Up. When a user adds funds to their wallet, they should get Cashback for the Top-Up too. From my tests, this already works.
Is there a way to skip the Cart and redirect users straight to Checkout when they do a Top-Up? This way, they wouldn’t need to click “Proceed to Checkout” to reach the Checkout page.
For the top-up, you want redirection to the checkout page directly. We can achieve this via customization for you, for which you can connect with us from our contact page for further discussion.
Hi,
I’ve purchased your Wallet Management plugin, but it seems incompatible with my current theme.
When attempting to add funds to the wallet (Top-Up), instead of being redirected to the checkout page for payment processing, I’m redirected to a different page.
As a result, the Top-Up functionality isn’t working as expected.
I have submitted the Contact Page form as mentioned above, detailing the issues encountered and providing the relevant website information. I look forward to your response.
Thank you, and have a great day.
Hi,
We have reverted to your ticket already so you can check and reply over there.
Thanks
Hello my licence at https://bigtaurus.com has to be deactivated, we have changed site
Your support period has expired so kindly renew your support and connect with us from our contact page for further assistance.
I don’t understand, I don’t need support to have the licence made available to me, the old domain is no longer active because we changed the name and now the plugin doesn’t work because of the licence. Honestly this is the first time this has happened to me, with other plugins when changing domains I have never had problems and in any case this policy is not regular since the licence has been paid for.
Sorry, but as per the policy, you have to renew your support so our team can help you. Also, we don’t provide support through comments, so you have to connect with us from our contact page for further assistance.
Hello, I’m interested in using your plugin in a marketplace. Can I add fees to transfers between users, deposits, or withdrawals? Please?
There is already withdrawal fee right now but we can achieve other via customization for you for which you can connect with us from our contact page for further discussion.
hi:) possible to trigger a push notification via onesignal when user get money from other user on PWA..
No, it is not possible because Onesignal doesn’t subscribe users to a different list or something, so we can send push notifications separately to users.
But we also have a PWA and push notification plugin, and we can achieve your requirements via customization for you, for which you can connect with us from our contact page for further discussion.
Hello, is there an API with the plugin? We have to connect with an external software the user funds and also add/remove funds of a user. Thanks in advance for your answer.
Sorry, but there is no API in the plugin. If you want, we can achieve the implementation as per your requirements via customization, for which you can connect with us from our contact page for further discussion.
I have noticed that when a user completes an order using wallet balance, cashback is still being generated for that order. However, I believe cashback should not apply to orders paid with wallet funds.
Could you please advise how I can prevent cashback from being generated in such cases?
Thank you for your assistance.
Hi,
Right now, there is no functionality to restrict the cashback on the basis of payment method. Still, if you want, we can add the functionality you need via customization, for which you can connect with us from our contact page for further discussion.
Thanks & Regards Team DevDiggers
i oppenes a ticket. i have other question. I see Wallet Topup Order Status option: default or completed. i need casshback credit added to the user wallet when an order is processing
We have already replied to your ticket. This additional functionality can also be achieved via customization, so you can mention all your requirements on the ticket.
but i wondered what means default? what status
This means that when the customer does the wallet top-up using the payment methods activated on your site, either you want that order status to be completed or the default means whatever the payment method sets the order status.
How can I know what domains are licensed for this software. I mean know the sites associated with my license
You can connect with us from our contact page and provide your purchase code so the team can check and let you know the associated sites.
thanks
I just bought this plugin – but is not allowing me to activate the purchase code (All details are correct and ticket has been submitted)
We have already reverted to your ticket and reset your license. Kindly activate it from your end now.
Quick reply – thanks
Anytime sir 
hi there, will be nice there is a way to send and recive money via QR code.. user a can send money to user b with QR code. are u open for custom work?
Yes, we can achieve your requirements via customization, so please connect with us from our contact page for further discussion.
if buy Extended License i can use in unlimited site?
No, you can check the license difference from here – https://help.market.envato.com/hc/en-us/articles/115005593363-Do-I-need-a-Regular-License-or-an-Extended-License
but i’m use multisite WordPress and i want use this plugin in more 500 site because i have saas sale panel of WordPress, i talk with you first and respect i want buy Extended License to help you any help or provide me version to use in multisite!
We can provide you with a discount on the bulk license purchase or can have a deal for the multisite license; please connect with us from our contact page for further discussion.
i’m sorry max i can buy for my project is Extended License anything else no, i have other option to save this 500$
Both regular and extended licenses can be used for only one site. Kindly connect with us from our contact page so we can provide you a better deal.
if in this deal i will pay more 500$, i’m sorry i’dont want, i have other option to save this 500$
We can’t communicate regarding pricing in comments, so please connect with us from our contact page for further discussion.
And activate it on another site
How can I do that?
Because the site has been stopped and changed
Your support period has expired so kindly renew your support and connect with us from our contact page for further assistance.
https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-SupportMy license has expired and I have renewed the license but the plugin is still associated with the old site
Can I change the software license to another location?
Your license is reset now, kindly activate it on your new site.
Will it work for INR? Is double registration required? We are only using OTP-less checkout. Will the referral system automatically generate an ID?
Yes, you can set any currency in WooCommerce. No, double registration is not allowed in WooCommerce using the same email. OTP is not needed in the WooCommerce checkout. Yes, when referral is successfully completed so both user ID and the transaction ID gets created.
