93 comments found.
Does it work with RnB Woocommerce plugin?
Hi,
Thanks for your interest. Unfortunately, our plugin does not work with the RnB WooCommerce plugin.
Best regards.
Hello, I’d like to know if this system can create composite products like the following: EXAMPLE
DISH - PROTEIN - INGREDIENTS
When the protein and ingredient have global inventory and are shared with other products, the cashier selects the protein and ingredient and, if available, allows their selection; otherwise, they cannot be used.
Also, is there a way to add ingredients with their predetermined quantities?
to any composite product plugins?
Hi,
Thanks for reaching out!
Our plugin allows you to create custom product setups, but it don’t support the exact composite product structure you’re describing – especially with global inventory checks across multiple products like proteins and ingredients.
I recommend exploring the demo here to see how it works in practice: https://wordpress.org/plugins/webpos-point-of-sale-for-woocommerce/
Let me know if you need anything else!
Best regards.
Great work!
Thanks a lot!
A question, is this plugin compatible with multi-currency currency?
That is, can I select currencies from the POS page? And can I issue the invoice in any of the currencies? Or can I record the payment in just one currency, or is it compatible with the currency rule based on the payment method: i.e. - Payment 1: USD - Payment 2: Currency 2
Can I record a multiple payment at the convertible rate?
Hi,
Thank you for reaching out to us.
Our plugin is compatible with the checkout feature of CURCY. If you enable multiple currencies at checkout, you will also be able to select and use those currencies on the POS page in the same way.
Let me know if you have any other questions!
Best regards.
pre sale question, does the plugin allow POS to provide online payments to customers? with payment link or qr code maybe? is there a demo or screenshots guide?
Hi,
Thank you for reaching out to us.
Our plugin doesn’t create, remove, handle or interfere any payment method in your WooCommerce site, it’s all managed by the payment solution you’re using. Our POS just show the payment method you already have and is in use. For a better view, you can check our demo site: https://new2new.com/?item=webpos
Or try the free plugin: https://wordpress.org/plugins/webpos-point-of-sale-for-woocommerce/
Best regards.
Hi,
You built a nice and simplified plugin. But some of your features are not working correctly.
1. When Hide out of stock is enabled, even out of stock items are showing in the POS for cashier and admin
2. In product override option, all products showing quantity as 100. Not showing actual quantity of the items, how to fix it?
3. There is only payment option Cash in POS, but in retail shops customers used to pay using Cards too. How to add Card option in POS checkout?
4. In POS after selecting an item and the customer when I click on Checkout, it just keep showing loading icon, but order process in background. How to solve it?
Thank you
Hi,
Thank you for your feedback and for using our plugin!
1-2. I have tested the features and they are still working as intended. Please test them on our demo site to compare behaviors: https://new2new.com/?item=webpos
If the issue persists on your site, please check if any third-party plugins or caching might be affecting it.
3. You can add a card payment option by enabling the relevant payment method in your WooCommerce Payment settings. Once added, it should be available in the POS.
4. The loading icon appears while processing the order, which is the expected behavior. After this, the cashier can proceed with printing the receipt. Could you clarify what different behavior you are expecting?
And, I received your tickets on our Support Forum. One of them has the same inquiries. Please keep me updated on the tickets. Thank you.
Best regards.
Hi, is there an open/close register function? can the notification on pos be removed since there are too many and they block products visibility?
Hi,
Thank you for reaching out to us.
The notification will close after 3 seconds, but you can hide them using custom CSS. As for the open/close register function, I’m afraid it’s not possible at the moment, but could you clarify your opinion how this feature should be?
Best regards.
When you open a cashier you enter an amount (this amount normally is the one that is put in the register), when you finish your day you enter the amount again, this helps keep track of the operations. Good luck.
I see what you meant. We don’t have this feature at the moment. We’ll consider it though.
Hi, 1.does this version include restaurant with kitchen view and grocery POS and management? 2.And is it possible to add products in frontend? 3.Can barcode scanner or phone camera be used to add product into cart? 4.Can barcode be autogenerated when adding product? 5.is there a loyalty program? 6. do you support bluetooth printers? 7. do u have a saas version, if not can I use this for multi vendors? 8. Can PWA be customized (logo, splash and name)? Thanks
Hi,
Thank you for reaching out to us. I’ll be addressing each of your concerns below.
1. The cafe/restaurant mode is supported in the premium plugin since version 1.0.1. This feature is not available in free WebPOS.
2. I’m not sure what you meant, but customer can buy your products on front end and, the process is just as always, add product to cart and place an order on the Checkout page. You can test our free WebPOS for a better view.
3. Yes, it’s possible.
4. Yes, barcode is auto generated
5. I’m afraid there’s none at the moment.
6. It depends, as long as they are compatible with the devices you’re using. You can also try the free plugin above to test.
7. For now we don’t support SaaS version, but yes, you can use our plugin for multi vendors
8. I’m afraid it’s not possible at the moment.
Best regards.
For Q7, by multi vendor, will each one have his own inventory, products, transactions, pos, and receipt?
I’m sorry, I may have misunderstood your inquiry. I was thinking of “multiple outlets” instead of “multi vendors”. At the moment, WebPOS isn’t supporting multi vendors, I’m afraid.
PRE-SALE Question: What is main difference between free WebPOS and PRO?
Hi,
Thank you for reaching out to us.
For the differences between the free and premium WebPOS, please take a moment to look at this comparison we made: https://villatheme.com/extensions/webpos-woocommerce-pos-point-of-sale/#-pro-versus-free
If you hesitate, feel free to try the free WebPOS: https://bit.ly/webpos-point-of-sale-for-woocommerce
And please let us know if you have any other questions.
Best regards.
Hi, does this POS play a ringtone when an order is placed from the online store, or do we need to manually refresh to see new orders?
Hi,
Thank you for reaching out to us.
Our plugin doesn’t have ringtone or sound feature. But you also don’t need to refresh the pos page to see changes there. For a better understanding, you can take a direct look at our demo site: https://new2new.com/?item=webpos
Or try it yourself with the free plugin: https://bit.ly/webpos-point-of-sale-for-woocommerce
Best regards.
Hello Team,
I am interested in purchasing this plugin, but I have some doubts and concerns that I would like to clarify. Could we schedule a quick meeting to discuss them?
You can reach me at: Phone: 9887506812 Email: rajuramk@mtoag.com
Looking forward to your response.
Best regards, Raju
Hi Raju,
Thank you for reaching out to us.
You can ask me anything here, I’ll do my best to help. May I ask what’s bothering you?
Best regards.
Hello team!
This plugin support multisite?
Hi,
Thank you for reaching out to us.
Yes, you can use WebPOS on multisite. For a better understanding of its features, I would recommend trying our free WebPOS first: https://bit.ly/webpos-point-of-sale-for-woocommerce
Best regards.
Can you please fix error we are getting with PHP 8.2
Deprecated: Creation of dynamic property VIWEBPOS_Gateway_Cash::$instructions is deprecated in /usr/www/users/username/wp-content/plugins/webpos-woocommerce-pos-point-of-sale/includes/class/class-gateway-cash.php on line 23
Deprecated: Creation of dynamic property VIWEBPOS_Frontend_Receipt::$settings is deprecated in /usr/www/users/username/wp-content/plugins/webpos-woocommerce-pos-point-of-sale/includes/frontend/receipt.php on line 8
Hi,
Thank you for reaching out to us.
We’ll review this error and update our plugin later. Alternatively, feel free to open a ticket on our Support Forum – we’ll be happy to check it for you right away, so you don’t have to wait.
Best regards.
Hi,
I liked the plugin and I am planning to enroll it to my store. However, I have a concern about some requirements from the Saudi zacta authority. There is a requiremnet to have Simplified Tax Invoice which is an invoice that is usually issued by a Business to consumer (B2C) containing all simplified tax invoice elements in term to issue this invoice there has to be some kind of integrations with ZACTA. You may have a look at this artilce for more understanding. https://zatca.gov.sa/en/E-Invoicing/Introduction/Pages/What-is-e-invoicing.aspx
Is it possible to request for such a feature that include this requirement ?
Thank you
Hi,
Thank you for reaching out to us.
I’m afraid I might not fully grasp what you’ve written. However, I would recommend visiting our demo, for a better overview of our plugin’s major features, as well as how it handles tax.
Best regards.
I did visit the demo and seen everything but I am afraid I did not find what I was trying to tell you. In short words, here in Saudi we have special requirements for TAX which includes integrations with Saudi authorities which requires some changes to the plugin. Therefore, Can I Request extra feature to the plugin after I buy it? even it requires extra fees.
I understand the importance of this integration. Thank you so much for considering our plugin and for sharing your specific needs. We truly appreciate your interest. Unfortunately, at this time, we’re unable to accommodate the extra feature request, even with additional fees. We’re really sorry we can’t assist with that right now, but we genuinely hope you find a solution that works for you. If you have any other questions or need assistance, feel free to reach out anytime.
Hello, I have some questions about your plugin, vitepos is compatible with multicurrency and multipayments. I would like to select the currency in the payment. example: I have an order in my cart for $100 and 2 currencies USD (1) and EUR (2) cash: $50 another payment: EUR would be a value of 100 eur according to the conversion Can your pos do that function?
Hi,
Thank you for reaching out to us.
Our plugin WebPOS is compatible with this multicurrency plugin: https://villatheme.com/extensions/woo-multi-currency/
You can try the free version of each plugin:
CURCY: http://bit.ly/woo-multi-currency
WebPOS: https://bit.ly/webpos-point-of-sale-for-woocommerce
Best regards.
Question before purchasing Can it be linked to the cashier or cashier system? For example, when completing the cash payment, the cashier’s box is opened.
Can we add an external order and not tables within the restaurant?
Hi,
Thank you for your interest!
Regarding your first question, our plugin currently doesn’t support linking to a cashier system to trigger the cash drawer when completing a payment.
As for the second feature, when the restaurant/cafe mode is enabled in the POS, you must select a table for each bill.
For a better view, I recommend checking our demo: https://new2new.com/?item=webpos
Please feel free to reach out if you have any further questions!
Best regards.
I downloaded the trial version but the product cannot be added to the POS it does not appear in the POS
Trial version All services only work with the paid version I couldn’t do anything
Could you let me know what happen if you added a product to POS bill? And are your products WooCommerce’s (simple, variable products)?
Additionally, would you mind sharing some screenshots that would help me understand what’s happening on your site?
I added a product in my WooCommerce products section. I opened the point of sale and I don’t see the product.
For example, I have a grilled chicken product and I added it to the products section (simple product) with the price and description. I can’t find it in the point of sale section
Does it not show up after you search the item in the search field?
When I search for the product by SKU number, the product appears in the cart, but the products do not appear so that I can choose from the order.
As far as I understand, you’re using this option: https://nimb.ws/4OJf1rz
And you search by SKU, so the SKU is unique. Therefore each time you find a product, it’s auto added to the POS bill?
It’s out of my working hours today, if there’s still any further questions, please leave me a message. I’ll get to next Monday and keep you updated by then. Thank you.
When searching, the products appear, but I want to display the products so that they can be chosen from, and not by writing the product name in the search, as shown in the preview form. The products appear below the point of sale and you can choose the product required by the customer. I await your response. Thank you.
I see, you’re looking for the grid layout shown here: https://nimb.ws/eatBK4u
However, this feature is part of the premium version only. It’s not supported in the free plugin.
Hi, before buy i want to know if is possible configurate one email notification for new order for each restaurant i have 3, and the costumer choose the local in the checkout form…
Hi,
Thank you for reaching out to us.
I’m not sure if I fully grasp what you’ve written, so I summarized it here: You have 3 different restaurants, you want them to choose one at checkout, and then have an order notification sent to the corresponding restaurant’s kitchen.
If that’s what you’re looking for. I’m afraid these features are not supported at the moment.
Best regards.
Is it possible to filter out-of-stock products from the product list while the cashier enters the transactions? Regards
Hi,
Thank you for reaching out to us.
Currently, it’s not possible to filter out-of-stock products from the product list during transactions. However, out-of-stock items cannot be added to the cart, ensuring they are not sold by mistake.
If you have any further questions, please let us know!
Best regards.
Is it possible to filter out-of-stock products from the product list while the cashier enters the transactions? Regards
Hi,
Thank you for reaching out to us.
Currently, it’s not possible to filter out-of-stock products from the product list during transactions. However, out-of-stock items cannot be added to the cart, ensuring they are not sold by mistake.
If you have any further questions, please let us know!
Best regards.
Feature request: The client to be able to download the corresponding invoices of his account from My Account area.
Hi,
Thank you for reaching out to us. And thank you for the suggestion. Yes, we’ll definitely take this into consideration.
Best regards.
Any chance we get this feature soon? We get so many requests to send manually the invoices to the clients.
Hi,
Thank you for checking in. I added this feature request to our list, but I’m sorry we don’t have an ETA for its implementation at the moment. I understand it’s something you need, and we’ll keep it in mind as we prioritize future updates.
We appreciate your understanding, and if there’s anything else we can assist you with in the meantime, feel free to reach out
Sorry to bother you again.. just checking if there is any update on this.
Thanks for checking in. I’m afraid there isn’t any update at this time, we’ll work on it as soon as we can. Meanwhile, please let me know if there’s anything else I can assist you with in the meantime
Anything yet? This is a really usefull feature that will help us save a lot of time.
Thank you for checking in. We’re working on that. Probably the next update or may near a bit later.
awesome.
any news on this?
I’m sorry for the wait. There have been some recent changes in our human resources, but we’ll take care of this soon. Thanks for your patience.
