200 comments found.
I have problem how connect to support
Hi,
I am sorry to know that
You may create ticket as a guest (without login) too
You can also send me a mail at kreativdev.envato with your mail so that I can create an account for you in supportdesk
Thank you
Does every customer who creates a store have to translate the store? Doesn’t the admin include this definitive translation so that the customer can then just choose the language?
Hi,
Admin can add language & translate them for Tenants (https://prnt.sc/lGml0yT9-5FU)
If tenant wants they can also modify the translation for their ecommerce website (not dashboard), Also tenant can add additional languages according to package limit
I created the language of my country once, the language remains fixed forever, for every new store to select the desired language and start selling in their store without needing to translate
Can I import any ready-made PHP script theme and import it into your system?
unfortunately, I cannot understand the issue you are pointing about the language
have you purchased the script as I can see the account is not marked with ‘purchased’ badge
Theme importing is not possible
Thank you
I didn’t buy it, I just have doubts and am asking about your product
By seeing this message (https://prnt.sc/MRLGRKraHhph) , I thought you purchased & having trouble.
can i use the themes images to seed the clients while registering by the new user.
Hi,
after registration, tenant will need to upload their own content, they will not get demo datas like – items, blog posts, faqs etc..
Hello,
How do I get the modified files for the update, since your update will overwrite all my changes? Can you just send me the modified files?
hi,
Its impossible to send the modified files & code locations, dear
The updater will work only for our changes
If you modified on your end, then we do not recommend running the updater
How do I fix errors? Because there are some. I waited for the update for nothing then? And how do I fix errors like the language always remaining in French in the admin user or the maintenance mode that puts all websites in maintenance mode?
So I did the 2.5 update and put back my modifications so no more worries
Hi,
Glad to know that . Thank you for the update
does this system support separate database for each tenant, my next question, can i add new custom themes to this system with ease .
Hi,
its single database so that it can support all the shared hostings
To add theme, you need to know Laravel well
Thank you
i just purchased your script can’t wait to try it out….
Thank you
tenant client email verify not working?
hello sir can you please fix this issue asap
Hi,
Friday is weekend here
1) Please create a support ticket here: https://kreativdev.freshdesk.com/
please share purchase code, necessary screenshots/screen records (if needed) , website link, website admin panel access & cpanel / ftp access in the ticket so that support team can debug it
2) The support response time is set upto 2 business days on Envato
Screenshot: https://prnt.sc/4BB00u6ny5n-
Generally, we respond within 24 hours but if the ticket volume is high or govt holiday, then might take a bit more time
NB: Friday is the weekend here
Thank you
When I read people’s requests, I tell myself that TikTok or other things have killed people! For $39! You ask for customizations that are worth much more to be able to buy later? I bought the extended version, I’m not a dev but I know a little Laravel so I took ChatGPT and I did what had to be done and I’m happy with the result. And yes I changed a lot of things and added new features like “the source code button in Tiny text editor” or the image of the home page by an image in css and etc…
Hi,
Thank you so much for the understanding, dear
I really appreciate it
Regards.
I wonder when the update will come, you said you would fix some bugs.
Hi,
yes, within this month
The update is already ready , needs to do some formalities for codecanyon now
Hi Developer,
Do you have COD option and SMTP for tenant?
I saw your demo, there is no COD and SMTP. You didn’t give the version number., whatsapp order notification, quick cart button. Do you have all these options? or when you will updateall these?
Hi,
1) tenant can add COD using Offline Payment method
2) version number is shown in version.json file located in root folder of the project
3) whatsapp order is in plan
4) add to cart button is available in thumbnail
NB: we cannot promise any ETA / promise for any features . we can only note for future releases
Thank you
Hello developer,
I request you to add some features on your Ecommet script on your next update.
Below I give the list of features. I saw that your other scripts have all these features. If there is a possibility to add these features on next update, reply me.
1.Super Admin Coupon Code: https://prnt.sc/3vbNBxV7HLxQ
2.Support Ticket: https://prnt.sc/-XP4514x2ryh
3.Super Admin Below Script Version No: https://prnt.sc/szknGSxVVsWI
4.SMTP Add Tenant Account: https://prnt.sc/ROOIJPc-VlBv
5.Add POS Setting: https://prnt.sc/s0bRMg7_wCNY
6.Tenant Staff account creation
7. If you give Add Floating Cart Button for tenant account, will be better.
Errors in your last update:
1. Social link not visible on super admin footer page.
2. Super admin didn’t receive any e-mail regarding tenant account registration and purchase payment.
Thankyou for your quick update and reference quote.
Hi,
Thanks for the feedbacks some of these are already in note
Regarding errors, You are right about social links
The email notification is not for error, its not implemented
Thank you
waiting for new updates. hurry to buy.
I sent a presale message to your email, till this moment no response. I want to purchase this item, but want to know if you can customize it to link to our existing platform. Kindly check your email to respond, I just replied the mail with REMINDER.
Hi,
We received the mail
Due to a lot of customization requests , we are having a delay to respond to the customization requests recently
You will get response
Thank you
1 week later no response.
Great work!
Thank you
Can customer see real time activity example if customer purchase sees real time product tracking?
Hi,
unfortunately, it does not have this feature
does it have docker compose file for install?
Unfortunately, it doesn’t include a Docker Compose setup by default.
3- Is it possible to translate the language to pt-br?
3. Yes, its possible
Your project is very well designed. 1- Is this the price of the complete website with the themes? 2- Do you offer lifetime updates for those who have already made the purchase?
Hi,
1) yes, dear
2) yes, you will get lifetime update
We release an updater with a video guide
You need to update following the video whenever an update is released
Thank you
no weight system for product?
Hi,
I think you are asking for unit feature of products
We have this one in note
when its realese could you notify me?
Unfortunately, its not possible to remember as I need to deal with a lot of customers
when is the next update ? What changes are coming ?
It will be relased with a lot of issue fixings in this update
we cannot share eta but trying to release by this month
i found another issue when client open browser on mobile phone there is no click on category. can you please fix it?
We will fix it with update, dear
For now, Please create a support ticket here: https://kreativdev.freshdesk.com/
please share purchase code, necessary screenshots/screen records (if needed) , website link, website admin panel access & cpanel / ftp access in the ticket so that support team can debug it
NB: Friday is weekend here
