71 comments found.
Hi, How can i get token for my application to develop the app.
There is only login token that is needed
If I purchase this module, will I get the mobile app source code?
Source is completely free which if you have extended license of main app and rest api then you can download it
Hi I can’t create a ticket using the app.
Please contact via support ticket.
Thank You
Hi,
we have reported many times about a BUG in this REST API module. When we want to POST a new client using this module calling the API, the module creates the record in users table but it does not create the record in “client_details” table, which it is necessary to display the client in the client list table. Then the client is not successfully created.
We reported this issue many times in your support ticket system but staff doesn’t fix the issue. This issue was reported many months ago and today no solution.
If the REST API module is not able to create a client, it is not useful because this action is a basic action
We have send it to the team. Team will check and fix it soon.
Thank You
Yes but I reported this issue many months ago through your support ticket system. I ‘m PHP programmer and I think it is not complicated to implement queries in your API to insert data in client_details and related tables.
The tickets were closed by your team without fixing the issue.
Our team has fixed this issue and you will get it in upcoming code update.
Thank You
REST API continues wihtout being usable or workable. First of all, for example to create a client from REST API, many fews fields are requested and the client creation is almost empty the rest of the fields. You can create client with only 3 basic fields and the rest you should fill it manually.
If you are using REST API features you should have the feature to create a client filling all fields from REST API, otherwise it is not useful.
Also we reported a bug many weeks ago and no fix from your side yet. When you create a client by REST APÎ, the system doesn’t not apply the full privileges for this client. so the client cannot go into invoice section, support ticket section, etc… because of 403 error due the privileges are not assigned correctly. Then when we create a client by REST API, we have to fill the rest of the fields manually and restart the client roles manually to fix the issue.
Currently this module is not usefull or usable because there is many basic parts to improve and fix bugs. Your team is developing new modules for this software but all has basic features and many bugs without fixing them. Maybe less modules with full features than many modules with bugs and not usable.
How to fetch all active employees? There are no proper details in the documentation you provided.
Anyone there to reply on this?
we are using employee route with fields and filter by status=active. For more details please contact via support ticket.
Thank You
can u share the link to purchase for WORKSUITE SAAS?
Hello, the endpoints for tickets are missing, are you planning on adding them ? thank you very much
Please visit again https://documenter.getpostman.com/view/147520/2sA3kPq5NZ to see latest endpoints
Dear Worksuite Team,
I am considering purchasing the Worksuite REST API and have a few questions based on my experience with the demo version. Please find them below:
1. I noticed that when adding a task in the mobile app, it defaults to a private task. Is there an option to set the task as public directly from the mobile app?
2. On the website, there is an “Assigned To” option when adding a task. Is this feature also available in the mobile app?
I would appreciate your clarification on these points before proceeding with the purchase.
Thank you for your assistance.
1. no that option is not available in API. 2. no it is not available in mobile applications. if employee is login then it will assign himself that task.
Rest please check the postman documentation for more details.
akhilesh_froiden
Thank you for your response to my previous queries. I have a follow-up question regarding task assignment:
Why is there no option for a team lead to assign tasks to their employees via the mobile app? This feature is crucial for effective team management on the go. Is there any plan or update in progress to address this limitation?
Looking forward to your response.
The mobile application is development is in beta version and we developed to view the data instead of creating the data. so we will develop it in future updates.
Documentation has no arguments for custom fields does it support custom fields created in Worksuite
Sorry but it is not available in documentation but you can find the custom fields in the settings and you can implement custom fields in application.
does it support custom fields in REST API?
No it does not support custom fields in rest api.
This is me again:) I also bought the API module and I don’t know where I can find the API key that I can use to connect to the CRM?
hii, i want to know where documentation for API /attendance/clock-in and how to rebuild source code mobile apps to APK
sorry but we do not offer build support for the mobile application so you need to do it yourself.
Do you have Zapier integration module for saas?
You can use our webhooks module and add zapier URL in that module and then zapier will handle leads employee etc
Pre-Sales question, is this compatible with make.com as we would like to pull leads from the CRM to be called in make.com
Thank you for contacting us.
We only can import lead .
We have import option in lead.
You need webhooks module for sending data from worksuite to any other website like zapier, make.com erc
hi! Is there any possibility to get outlook calendar events via api and send it into worksuite calendar?
Sorry but it is not developed like that. but it is possible you can develop it.
The Panel Says Latest Version of REST API is 4.0.1 But the Download is Giving only 4.0.0?
It might be issue with the release will check and fix it.
Please contact us via support so will check your application also.
Please check the download again in 1 hour
This Api messing in finance expanse ,payment , credit note or bank account
It doesn’t have API to log time to the task, please let me know if it has
Api is created but document is not updated it will update in future updates.
Setting Menu Error 500 after install rest API module Please advise.
Please contact us via support.
where can I find the changeling for latest updates? Is not in your support page…
Thank you for contacting us.
You will get this in setting -> App update.
Please make sure that it should be enable from App setting -> App Update
Whn im trying to go through the app it doesnt work it gives me this error:
Please update application to 3.8.7 or higher version
Please contact us via suport.
