200 comments found.
Are You creating ADD-ON for this? To You can sell separate Feature like Loyalty Program and more addon? Square Up Payment and more feature.
Hi,
We are not selling any addon yet
In future we might release addons
Thank you for the suggestions. I will note it
Upon installation – Error: Unable to connect to Database. All details are correct and database, username and password is 100% correct. Please review support ticket
We cant contact you on telegram as we are not Mutual Contacts. Please review emails that have been sent via Support Ticket System
I have responded to the support ticket hours ago with the requested information. Has someone looked at it again and busy looking at the problem? Some communication would be appreciated.
I have sent you an updated support ticket. Will keep you updated if I was able to resolve the matter
Hi,
1) Support staff is seperate (not me), dear
He will check your ticket
We need to check a huge number of tickets daily
The support response time is set upto 2 business days on Envato
Screenshot: https://prnt.sc/4BB00u6ny5n-
Generally, we respond within 24 hours but if the ticket volume is high or govt holiday, then might take a bit more time
Our weekends: 1 week 2 weekends (Thursday, Friday), 1 week 1 weekend (Friday) But support staff tries to reply on Thursday too.
2) Telegram is only for customization talks (not support).
If you want to hire us to add more features with additional cost , then you may contact us on Telegram
After sales support is only provided here (https://kreativdev.freshdesk.com/) as tech guy is available in Supportdesk only
If you want to hire us , then in the first message of Telegram, please share a doc with detailed requirements (with screenshots, examples) explaining exactly how you want the features to be implemented in the Project.
Thank you
Thank you for the reply.
Do you know if a client template can be changed / updated from Admin side?
Unfortunately, no dear. That can only be done by customizing code
Hi. I am interested i your script but need one of the payment options replaced with another online payment API for a service provider where our client will be using the shop setup. Can you do this for us?
Hi,
You may also contact us on telegram for custom service
Telegram Username: KreativDev (https://telegram.me/KreativDev)
In that case, Please write the the requirements in telegram in the first message
Thank you
Hi,
Are you planing to create new seller and admin panel theme better then this one ?
Or can you do for a custom work ?
Thank you.
Hi,
Admin, Tenant dashboard theme change is not in plan yet, dear
You may contact us on telegram for custom service
Telegram Username: KreativDev (https://telegram.me/KreativDev)
In that case, Please write the brief requirements in telegram in the first message
Thank you
we have website and that website have more then 1 Millions products you can check that here https://ramautomations.com/ so can we use your system for that website and it can support that much products ?
Hi,
we loaded product using datas everywhere
That means 10/15 datas in one page at a time,
SO it should load
But I want to mention that our database structure is shared database (not seperate for each tenant) so that shared hosting buyers can use our scripts
thank you
Hi, is it possible to add a WhatsApp confirmation of your order after purchase, or is that a custom modification I’d have to add myself? Or can you help me with that for an additional cost?
Hi,
we have this in note but we cannot make any promise / share any estimated date for a feature
If you need now, then contact us on telegram for custom service
Telegram Username: KreativDev (https://telegram.me/KreativDev)
In that case, Please write the requirement again in the first message in Telegram
When the next update will come roughly? 1 week 2 week? And whats new in latest update.
I cannot promise on any daye / feature, its almost done
I will say roughly within this month
but again cannot promise any ETA
Thank you
Can we make improvements after purchase? Like new payment method, language etc. ?
Hi,
Yes, after purchase you will get the source code so you can customize as you want
Thank you
Please, can you add PWA support?
Actually we faced browser & device not supporting PWA issues. Thats we skip it here for now. Later, we might add it , its in note
1. How should I choose a kids’ theme that I want to buy? 2. Is installation support provided? 2. If I encounter problems during installation, will you be able to assist me?
Hi,
1) A tenant will get all 6 themes, he can select the theme for his website from here: https://prnt.sc/PwxebcpcaLio
2,3) We provide free installation support only for cpanel based hosting (apache)
Please create a support ticket here for cpanel installation: https://kreativdev.freshdesk.com/
NB: Friday is weekend here
For other hosting installation,
it will be charged.
You may contact us on telegram for hosting other than cpanel
Telegram Username: KreativDev (https://telegram.me/KreativDev)
NB: Telegram is not for support
Thank you
thanks
Is it possible to integrate a dropshipping service such as Shiprocket? If yes, that’s fine. If not, what are the available methods for shipping products to customers?
Now, will I be able to change the currency? Because I live in India, so I need all the product prices in Rupees (INR).
Hi,
1) it’s not available
different shipping methods (like – home develiery, picup, inside city, outside city etc..) with shipping charge are added by Tenenats
2) yes, you can change the currency from Dashboard
Can I connect 3rd party vender like (shiprocket.in) to deliver products?
You will need to customize code for this
You have to hire Laravel developer / have Laravel knowledge for this one
When is the next update? WHat features are you working on?
Hi,
we are trying to release as soon as possible . unfortunately, cannot share specific time
Right now , we are trying to make it as stable as possible
In this update, a lot of fixings will be released
Thank you
Hi Bkash/Nagad BD Getway Available ?
Hi,
Unfortunately, they are not available
how to use Variations option i didn’t found can you please check once
how to put variations price too??
ok solve this issue then how to use put image on offline payment gateway Instructions. Please guide me asap
Hi,
this is how you add variations: https://www.awesomescreenshot.com/video/39310488?key=3f2cbce4177e65b8483231acb56f4e59
This is how you ask for ‘receipt image’ for offline payment method: https://www.awesomescreenshot.com/video/39310548?key=49abe57ac763245814452fe4a7a3475d
Thank you
Hello – I need to buy it but I see some points missed
- Stock management for products.
- Shipping Manager (Shipping Zone – Shipping Method to add shipping rate for zones)
- Import Product
- Sales Report
- Refund Manager
- Country Manager
Hi,
1) There is sales report , stock option, different shipping method with charge setup option
2) I will note import & refund option
THank you
Hi, 1. I didn’t see it and how to add shipping rate for locations? 2. Thanks for this.
What about notifications by email or push notifications? And how manage all stock inventory for all products?
Here you can add different shipping methods / regions with different charge: https://www.awesomescreenshot.com/video/39311370?key=41883ed0c6c1432decad80f7f7e401e9
this is how you can add stock limit for production with variations: https://www.awesomescreenshot.com/video/39311423?key=0ea205527eba14fefd731d0cdc487b81
for products without variation , you can add stock directly under product: https://prnt.sc/bEOMsys0HI93
for mail to subscribers are here: https://prnt.sc/clo23LSf79e_
push notification not available
Mail is sent to customer after order
Thank you
Thank you for your response.
I was referring to notifications for store admins—specifically, alerts when new customer orders are received or stock reminders are triggered.
Typically, in most e-commerce platforms, shipping charges are applied based on the selected location from a dropdown menu (e.g., Egypt > Cairo = 50 EGP or Egypt > Giza = 100 EGP). However, I noticed that in this setup, the customer enters the address manually as free text during checkout.
Regarding stock management, I was referring to the need for a dedicated page where store owners can view product stock levels along with alerts for low-stock items based on minimum thresholds.
Lastly, is there any documentation available for store owners on how to use the store admin panel?
Hi,
I got your points, dear
we do not have documentation for the store owner Admin panel from our end
Thank you
Hi, Ok you got my points, So what’s the next step – any updates soon includes my points?
Hi,
1) I can note it. unfortunately, we cannot share any ETA / promise for any feature update
we will be updating according to most buyer requests, urgency, our ability & available resources time to time
2) If you must need it, You may also contact us on telegram for custom service
Telegram Username: KreativDev (https://telegram.me/KreativDev)
In that case, Please write the brief requirements in telegram in the first message
Thank you
What the difference between two two licensees?
We did not provide any restrictions based on license
codecanyon recommends extended license for any SAAS project of codecanyon
hello team,is this project multivendor with affiliate system included?
Hi,
Unfortunately, no
I like this script and will be buying this week but I have a concern regarding product categories.
On the home page of each template, there are product categories but those categories cannot be clicked so a customer can see products in that category.
So what’s the point of just showing product category names if a customer can’t click those categories to see products in those categories? Please consider fixing this.
Hi,
Thanks for the interest towards Ecommet
But it seems like all the categories are clickable in all themes
video: https://www.awesomescreenshot.com/video/39193230?key=265a815ce7b076ba6d115e9d8bb1cb3a
I didn’t find any issue
Thank you
Thanks for the response and video.
The issue seems to be on mobile devices. I tried clicking again on all the templates and nothing happens when clicking the categories.
Thank you for clarifying it.
let me report it
Hi KreativDev.
Please also give us features available on your Eorder script like POS, PWA, delivery time frames.
This script is great!
Hi,
I am happy to know you found the script useful
We have POS feature in note, cannot promise about the PWA installability feature as it has issues with many devices & browsers
Let me note them anyway
Thank you
If user uses his custom domain. it is running in http only. How to install an ssl certificate for his domain?
Hi,
SSL certificate is totally dependend on server.
If your hosting has autossl feature , then you will have https within an hour may be
sometimes, it does not show due to browser cache issue, you may run the website with https in incognito mode in that case
Thank you
Can i manipulate the code to add or remove the features according to my needs ?
Hi,
Yes, you can customize code as you like
the feature/variant is not selecting: https://drive.google.com/file/d/1bc3EiZ_DW4xIbcnhoZd21F6kfYwMDj3q/view?usp=sharing
Sorry, it was a mistake in the demo actually
we accidentally provide same option to a variation , the variation options will be different from each other
I fixed it in the demo
By default, all 19 online payment methods are enabled, but this is unnecessary and causes a tenant to do a lot of work deactivating them one by one.
They should be disabled by default, so the tenant can activate the ones they want to use.
Please consider fixing this in the next update. It is really inconvenient for tenants.
Hi,
Thanks for the feedback, I will note this one
Also, with the languages. When an admin adds other languages, they automatically become enabled on the tenants site.
They too (additional languages besides the default language) , should be disabled by default for tenant, so the tenant can enable only the languages they want.
It becomes overwhelming for a tenant who just signed up and they find that they have to translate everything to languages they didn’t even enable, and now they have to manually disable those languages one-by-one.
Thanks.
Hi,
Actually thats requrest feature on our other multitenant items
& the tenants should not be translate everything , those languages should already be translated by Admin
ALso, there should be at least one language after a tenant signed up
No.
Say my script is only English language. If I add the French language, that French language automatically appears as active on the tenant’s dashboard. This is not practical because every time the admin adds a language, it becomes active on the tenant’s website, even if the tenant does not want to use that language.
The tenant then has to go to language settings to delete French, but if the admin adds another language, German, it also automatically becomes active on the tenant’s site, and the tenant has to AGAIN, go to language settings again and delete it, as they don’t want German. So, the tenant has to do this over and over if the admin adds a new language that the tenant does not want to use.
Suggestion: When the admin adds a new language, it should automatically be disabled, and the tenant should see a toggle to enable/disable that language (on Site Settings > Languages). So the tenant will see a list of languages (on Site Settings > Languages) added by the admin, with toggles to enable and disable languages they (the tenant) want.
It is not practical to show the tenant fields to translate the product name to languages they did not even choose/enable, or they have to delete a language they don’t want, each time the admin adds new languages.
I got your point totally, thanks for the explaination
Let me note down this point
Just a thing , I want to mention that Tenant gets Admin’s Language just one time (during registration)
I am noting this one
Thank you
