Hello I bought from you doxe sass app

I found a lot of issues !!

After testing the system, I would like to share some constructive feedback and suggestions that I believe are essential to enhance both the user experience and the platform’s overall functionality: Overloaded design: The homepage currently includes too many animated illustrations, which creates visual clutter and lacks professionalism. I suggest using clean visuals or real medical imagery for a more trustworthy appearance.

Homepage (Home)

Missing banner/slider: A dynamic main slider should be added to highlight clear CTAs for:

Booking a medical appointment

Joining as a doctor

Medical departments carousel: A carousel showcasing all medical departments is needed. When users click on a department, they should be redirected to the corresponding booking page.

Confusing CTAs: The current calls to action are not well-defined. Users are left uncertain about whether they should book an appointment or register as a doctor. Each action should be clearly separated and well-targeted. Currency conversion issue: If a service is priced at $20 USD, Latin American users are being charged 20 units of their local currency (e.g., soles, pesos), not actual USD. This can cause serious payment errors. It’s crucial to implement automatic currency conversion or clearly define the charged currency in the payment process. Outdated and unstructured design: Both login and registration pages need urgent redesign. The current layout, images, and form positioning are poorly structured and reduce user trust.

Login and Registration Pages

Recommendations:

Completely redesign both login and registration forms

Use modern form validation and responsive layout

Integrate Cloudflare Turnstile instead of Google reCAPTCHA for better performance and security Misaligned buttons: In the dashboard, several buttons are poorly aligned or positioned inconsistently, which affects navigation and overall usability.

User Dashboard

I recommend applying a clean and consistent UI/UX layout for better structure and ease of use.

I purchased the script, but I would like to use it as an intermediary platform for patients and doctors, not as a SaaS. Could it be adapted for something similar?

1. Consider if patient does not take appointment online and doctor creates the patient from doctor panel and provides prescription, how will the patient login then? How will the offline patient get id password for future login? What is the flow? Explain please.

2. What if scammers take fake appointments? How to stop that from happening?

3. Can we add sms verification option for booking confirmation? In the final step of booking otp will be required, like this? Is this feature already there?

4. It does not even verify user email after taking appointment, it just gives access to the dashboard and confirm booking. How to make it via email verification?

1. In regular licence I can not charge end user and in extended licence I can, can you explain? Me, as a doctor can not charge my patient online or me as a SaaS owner can not charge doctor? 2. In regular licence I can not provide my stripe, and paypal keys to the software as a doctor and as a SaaS? 3. Can doctor add their custom domain without hassle and just from their dashboard without the need of any help from us? 4. In regular licence is the project still SaaS? What shortcomings it has in regular licence, explain in detail. 5. The zoom api I need to put as a SaaS or as a Doctor? 6. Each doctor under the SaaS can not set their own zoom api? Or it needs to be done from SaaS panel and globally for all doctors?

There is a serious error with the recapchat, it does not work when validating and the user cannot register.

Hello, how are you? I need you to help me install Stripe and MercadoPago. Can you help me with this? Thank you.

I have tested the platform on my local setup, and I noticed that when I try to add a service or a service category, the system redirects me to the home screen instead of proceeding with the expected action. To ensure it’s not an issue specific to my environment, I also checked the live demo of Doxe, and the behavior is the same there as well.

Could you please confirm whether this functionality is already developed, or if it is still in progress from your end?

I recently purchased the DOXE SaaS product from you and have been setting it up. However, I have encountered an issue within the “Staff” section. The “Service” module is currently not working — I am unable to add a service category or create new services.

Could you please look into this and assist me in resolving the issue at your earliest convenience?

Hello, I have a few pre-sales questions:

Does your software support the following features?

1. Patient Questionnaire: Can we integrate a questionnaire that patients fill out, so the doctor can view all the information in the backend at once?

2. Payment Before Submission: Is it possible for patients to pay before submitting the form (even if it’s not tied to an appointment)?

3. Product Recommendations (Shop-like Workflow): In advance to the Questionnaire submission can patients select recommended products they’d like to be prescribed, using a shop-like system (with features like a cart and checkout)?

4. Patient Data Management & Doctor’s Letters: Does the system allow easy management of patient data and generation of doctor’s letters based on this data, using pre-made PDF templates?

5. Payment Processing: Is payment processing available for both prescription requests and appointment bookings?

Can i get the installation document on how to setup this project

Hello,

I’d like to better understand your application. I understand that it’s a SaaS application for managing patients, clinics, rooms, prescriptions, and doctors, but I don’t see the user interface for patients who want to make an appointment with the clinic, doctor, or hospital, as you mentioned in the features (Patients will book an appointment for specific doctors and need to pay for online consultations using PayPal/Stripe). When you enter (user: patient, pwd: 1234), the application displays the following error (Incorrect username or password).

When is your next version ?

Please provide a quote for the following work: 1. Bug Fixes • Resolve all existing bugs, especially those causing incorrect calculations. • Fix the issue with the tax section appearing squeezed unless the invoice is saved and edited. 2. Google Authenticator • Integrate Google Authenticator for two-factor authentication (2FA). 3. Anti-Spam Measures • Prevent users from creating multiple fake accounts and sending emails repeatedly, despite Google reCaptcha already being active. 4. Coupon System • Develop a voucher/coupon system to allow clients to redeem subscription packages.

That’s all I need addressed for now. Please let me know your cost for completing this, and we can begin right away.

Hi, can i charge commission from the doctors, for every patient they see?

How to buy extended license? it shows $199.already purchased regular license.

Hello,

I’m interested in purchasing the Extended License for your software, but I have a question regarding its functionality.

Can doctors create a standard forum for their patients? For example, when a patient books an appointment, they automatically gain access to a specific form, which they can fill out in advance. Once the doctor accepts the appointment, they can ask essential questions within the forum, saving time during the consultation.

Does your script currently support such a feature? If not, would it be possible to add it as a custom request? If so, what would be the estimated cost?

You can reply here or contact me via email at calal@mir.az.

Looking forward to your response!

Best regards, Cəlal

hello, I hope you are doing well.

I recently started using your project and encountered an issue while running it on MAMP. When I try to access the application, I get an Internal Server Error (500). I have checked the Apache error logs, but I am still unable to resolve the problem.

I am using MAMP because I would like to customize the project to fit my needs. If you have any guidance on configuring it properly for MAMP or troubleshooting this issue, I would really appreciate your advice.

Hello,

I have installed your script but could not able to create different type of users. Like doctors, pharmasisit. how can I do that?

I also have an issue with your dosing schedule. You have only 0-4 and 0.5ml – 5ml. What if I want to enter 1000mg ? Also when i clicked the plus sign to add a new item, it only shows 0-4 and then i could no longer find 0.5 – 5ml anymore in the dosing schedule. The dosing schedule is confusing so maybe you should explain how it works.