547 comments found.
Pre-Sale: Can this be integrated with this script: https://codecanyon.net/item/qrpay-pro-complete-qrpay-solution-with-all-addons-bundle/56101909?s_rank=9
Any issues installing on Plesk?
Any responses appreciated.
There is no issue with installing on Plesk. But our recommendation is cPanel.
However, you can integrate the other script by customizing the code. If you’ve enough technical knowledge about it, you can do it yourself. Otherwise, you will need to hire a developer.
How can a loan customers repaid loan before the due date?
Customers cannot repay the loan manually before the due date. The loan amount will be automatically deducted from the customer’s account on the scheduled due date, provided there is sufficient available balance.
I think this is one of the core functions of loan application, please look into this.
Thanks for finding the limitation. I’ve already taken a note of it and I hope our development team will consider it.
Any update on ‘How can a loan customers repaid loan before the due date?’
No, this feature won’t be added as a default. If you need these features, it would require custom development. You’re welcome to submit a feature request or contact support for potential customization options.
Support URL: https://viserlab.com/support
Please add the feature, everything you ask for payment, this is a normal feature that should be included by default.
Loan customers should have option to repay their loan.
Hello,
Thanks for your suggestion, I will convey your message to our R&D team, and we will try to bring this feature in future updates.
there is no instruction on how to update from version 2.1 to 3.1
Download latest one and check docs and readme file
there is no read me file and it not in the docs
Hi,
kindly submit a request here: https://viserlab.com/support Our technical team will be happy to assist you.
Can you add Xendit in your paymet gateway? Once you have it, we’ll buy this product as well as the other products that are connected to this.
Hi,
Thank you for your suggestion!
We appreciate your interest in Xendit as a payment gateway. We’ll definitely forward your request to our development team for review. If it’s feasible, we’ll aim to include it in a future update.
Your feedback helps us improve, and we’re excited to know you’re considering multiple products from us. Stay tuned for announcements!
Best regards,
Team ViserLab
is Licenses regular 1 domain and extended multiple domains do you know that?
Hi,
Both the Regular and Extended licenses support installation on one production domain only.
The Extended License offers additional benefits such as:
- Priority support
- Localhost activation (for development or testing purposes)
If you need to use the script on multiple domains, you would need to purchase additional licenses accordingly.
Let us know if you have any other questions!
Best regards,
ViserLab Team
is this multi currency and multi wallet?
Hi,
Currently, the script does not support multi-currency or multi-wallet functionality out of the box.
If you need these features, it would require custom development. You’re welcome to submit a feature request or contact support for potential customization options.
Support URL: https://viserlab.com/support
Best regards,
ViserLab Team
Hello, I would like to know how virtual cards work.
Virtual cards are created through Stripe’s Issuing API, and these cards are managed under the admin’s Stripe account.
Hey, can you please explain how the virtual card works? Does the card use the balance available in the account of any user? Thanks
Virtual cards are created through Stripe’s Issuing API, and these cards are managed under the admin’s Stripe account.
Although users use the cards, all transactions are technically processed using the admin’s Stripe account. That means:
Cards are not directly tied to users’ Stripe balances.
Instead, the system deducts the corresponding amount from the user’s wallet balance on your platform, and the admin’s Stripe balance is used to cover the transaction.
This allows the admin to keep control over funding and manage liability.
Trying test it out but can’t create account due to reCAPTCHA issues. How do I test demo>
Please make sure to verify the reCAPTCHA while creating the account. It’s required for security purposes and must be completed correctly to proceed. Let us know if you still face issues after verifying it.
Or you may try the full demo here: https://fulldemo.viserlab.com/?project=viserbank
Dear Support Team,
We are a cooperative looking for a software solution to manage and settle services among our members. We are interested in your “Viser” product and have a specific inquiry regarding its functionality:
Our Requirement:
Can member accounts show a negative balance through transactions? This is explicitly desired for our business model, as we want members to be able to receive services before making corresponding deposits or providing counter-services. We need precise tracking of all inflows and outflows on individual member accounts, with temporary negative balances explicitly permitted. Background: We operate a cooperative where members exchange and settle services among themselves. A flexible account system with the possibility of temporary negative balances would facilitate exchange and promote liquidity within the community.
We would appreciate detailed feedback on this functionality, as well as information on any necessary configuration steps or limitations.
Hello,
Thank you for your interest.
Please note that the system does not currently support negative balances for user accounts. Transactions can only be made if the user has sufficient balance available.
Since your requirement seems quite specific, we’d recommend opening a support ticket with more detailed information. This will help our technical team review your case properly and provide guidance on whether customization is possible.
Support Link: https://viserlab.com/support
We look forward to assisting you further through the support channel.
Best regards,
ViserLab Team
I have purchased this script and I don’t remeber i even used it ,, it is not installed on any other domain!!! and i am not able to activate i received this message The system detects that you are trying to activate the product on an unauthorized domain or IP. and i am not able to create support ticket as it is asking for $82 to buy support!!!
Hello,
Thank you for reaching out.
To resolve the activation issue, kindly open a support ticket at https://viserlab.com/support . Our team will assist you promptly with your product activation. They’ll not ask you for extra payment if your query is valid.
If you encounter any difficulties opening the ticket, please let us know, and we’ll guide you through the process.
hello is that another copy of viserbank? https://codecanyon.net/item/tonabank-online-banking-platform/58042509
Hello! That script is developed by another author and is not affiliated with us. We are a Power Elite Author on Envato, and our original product — ViserBank — has been trusted by over 947 customers.
For guaranteed quality, dedicated support, and regular updates, we always recommend choosing the original.
Feel free to reach out if you have any questions!
hello im changing my domain can you please authorize my new domain
hello can you check ticket #743184
Thank you for sharing the ticket number. I’ve noted it — our support team will get back to you as soon as possible.
Hi, I want to ask a few questions 1) If user want to transfer money outside of viserbank to say Bank of America account, how can he do that automatically?
Hi, thanks for reaching out! | Transferring money to an external bank (like Bank of America) is manual. The user submits a transfer request along with the recipient’s bank details, and the admin manually processes and sends the amount to that account.
Let us know if you have more questions — we’re happy to help!
Best regards,
ViserTeam
Hello, bought your script, installed it but apart from my homepage, all other pages are showing 404
Hello,
Thanks for reaching out! We noticed that your account doesn’t have a purchased badge, which is required for us to verify your purchase and provide support.
Please make sure you’re logged in with the correct Envato account that was used to purchase the script. Once verified, feel free to open a support ticket at https://viserlab.com/support, and we’ll be happy to assist you with the 404 issue.
Looking forward to helping you out!
Best regards,
ViserLab Team
it got blocked or cancelled
pls purchase and comeback again for support
I want to update from 2.0 to the latest one. I had already copy the file to the server. I want to update the database and it’s not updating. it’s giving the error below
—table structure update query start ALTER TABLE deposits ADD success_url VARCHAR NULL DEFAULT NULL AFTER admin_feedback,ADD failed_url VARCHAR NULL DEFAULT NULL AFTER success_url,ADD last_cron INT NOT NULL DEFAULT ‘0’ AFTER failed_url;
So, it seems all the ALTER command in the update sql file is bringing this issue. please what is the way forward
Hello,
We sincerely apologize for the inconvenience you’re experiencing. For assistance with the database update issue, we kindly ask that you reach out to our support team at https://viserlab.com/support . They will provide the necessary support to resolve the error you’re encountering.
Thank you for your patience and understanding.
ViserLab scripts are the best,, I bought other scripts from them and checked this script in demo , We want to add ( dark mode ) option on this script for web + App next updates please. Also on other scripts. I see that ViserLab don’t take care about this feature, Thank You Very much ViserLab.
Hello,
Thank you for your kind words and for being a valued customer of ViserLab! We truly appreciate your support and feedback.
Your suggestion to add a dark mode option for both web and app versions is noted, and we will forward it to our R&D team for consideration in future updates. We understand the growing demand for this feature and will explore its implementation across our scripts.
If you have any additional feature requests or improvements in mind, please feel free to share. Your insights help us enhance our products for a better user experience.
unfortunately I’m starting to regret this purchase, after months of trying this Script there seems to be absolutely no way for a user, be it admin or barrower, to make a payment on a loan. The loan is just setting there gaining late fees. I’ve asked ViserLab more than once how to repay a loan and the only answer provided is YOU CAN DO IT FROM USER DASHBOARD. I’ve clocked under every menu using admin and borrower login and no option exist. what am i missing????
if you dont able to understand yet then pls open a ticket: https://viserlab.com/support
Our Technical team will assist you.
ok i will open a ticket just to find out how to repay a loan. everyone having problems pay attention as i will be back with feedback on if this was resolved or not.
okay sir 
Ticket#618647
check responses there pls
very important question, how do i mark an loan installment as paid for the month? the user paid early and there is nowhere for me to update this, also how do i mark a loan as paid? user paid it off early but there is nowhere for me to mark the loan as paid. can you direct me on how to do this please? thank you
its will updated automatically when someone paid there installments
