1610 comments found.
Hi, this is a Website Builder, but when going through the demo, I don’t see the page builder, such as the drag & drop page builder…
Hi,
Unfortunaltely , thats not available here
Will it be added?
Evenif its added , It won’t be in near future plan . unfortunately, we cannot promise any feature / it’s ETA
419 Page Expired Error .. How to fix ?
Hi,
For any technical issue, Please create a support ticket here: https://kreativdev.freshdesk.com/
please share purchase code, necessary screenshots/screen records (if needed) , website link, website admin panel access & cpanel / ftp access in the ticket so that support team can debug it
NB: Friday is weekend here
Thank you
Yes , I already created tickets . your ticket support is not enought for errors because they said that change browser. How can i fix ? every users will try change browser method if get 419 errors, now admin login, users register,login can’t work on my side after imunify360 on my whm server. another one : we can’t give server access but you can enter with anydesk access
I just talked with the support
They said CSRF token is passed through forms
Even after having the token, the server is unable to verify the token
So they are suggesting you to contact hosting support
I think they already asnwered you
can you upgrade this to laravel 11 or 12 like your new tools?
Hi,
we have plan for this for all our products
unfortunately cannot share any ETA
If you need now, You may also contact us on telegram for custom service
Telegram Username: KreativDev (https://telegram.me/KreativDev)
In that case, Please write the requirements in telegram in the first message
Thank you
Please help us resolve our issue. When customers visit our contact page and send a message, we are not receiving those messages. Where can we find these messages?
Hi,
Please create a support ticket here: https://kreativdev.freshdesk.com/
please share purchase code, necessary screenshots/screen records (if needed) , website link, website admin panel access & cpanel / ftp access in the ticket so that support team can check it
NB: Friday is weekend here
Thank you
The message should be received here (https://prnt.sc/Dt0aHxy4zwGk)
hi, is it possible to translate entirely back & front? I would like to have all in french (themes/front/back).
Hi,
only frontend is translatable for now & we are working on an update where you will get the option to translate Backend too but its taking time (cannot share any ETA) . The work is in progress
Where can i see the templates from admin because currently there are not templates showing in the template page https://timeterest.com/templates
Hi,
you need to make some demo Tenants & mark them as ‘yes’ here: https://prnt.sc/coIWetKonZV7
They are all YES at default after installation but yet they are not displaying in the template page
In that case, please make sure they have some package attached to them: https://www.awesomescreenshot.com/video/40068169?key=a4931e11cdad4b9210aa22c556067bdf
Yes i figured it out and its resolved thanks for your help.
The next problem i am facing is the Cname record is not displayed in the customer’s account area. Where can i see the Cname record to display to users
Hi,
You / User have to contact domain registrar support to get the CNAME datas / A record datas for their domain so that it can point to your domain
For further support, please renew the support & create support ticket here: https://kreativdev.freshdesk.com/
Hi, can users customize the language of their websites?
Hi,
Yes, Tenants can customize their website language but not dashboard
We are recently working on an update where Admin can customize dashboard language
I can’t find the register button on the website? where is it?
You have to choose a plan for this one: https://www.awesomescreenshot.com/video/39976416?key=f4c2c0682c349c21f112d0b3348ce397
thank you
Please provide Update on ticket no :#6767 Phonepe Payment gateway not working in code, Please Guide , How to resolve this issue.
Thanks in Advance.
Hi,
The support response time is set upto 2 business days on Envato
Screenshot: https://prnt.sc/4BB00u6ny5n-
Generally, they respond within 24 hours but if the ticket volume is high or govt holiday, then might take a bit more time
Our weekends: 1 week 2 weekend (Thursday, Friday), 1 week 1 weekend (Friday).
Thank you
Ok… waiting for your support
The support team is seperate, they will reply for sure
Well.. waiting for that
Hi. Any plan to add feature where Admin can add their own website templates to the system to be able to expand the template options?
Or could you add a Drag and Drop builder option to the script. With area where we can add the html, js and css files of a new template and its elements.
Allow us to customize the environment and offer our own unique designed template options for customer.
Example: I have 80+ pre-built html website templates and each website has over 5-6 different options per area.
If these templates we all incorporated, then I could drag and drop sections and make more unique site designs for customers (front end) and they would have the backend dashboard area to manage certain asects of their site by themselves.
Hi,
Unfortunately, we have not have this in plan yet because we do not find any way to make a system to upload themes from Admin end
Hello KreativDev, I have a few questions before I buy: 1. How does the tenants domains and the URL work? Does this mean that tenants will have their own domains joined to admin domain or on its own? Can you explain how that works?
Hi,
Tenant can add their own domain to their website (not Dashboard)
Their frontend website will be loaded under their own custom domain like example.com
The domain will have no join with Admin’s domain, it will be seperate domain totally but for frontend website & his customers dashboard only (not Tenant dashboard)
Thank you
Okay thanks for the quick reply
You are welcome, dear
Is the tenant domain a real domain? I mean if I must own an active domain
it must be a real domain purchased from a domain registration like – namecheap, godaddy etc…
Hello sir,
Please provide Update on ticket no :6717 Email SMTP not working in code, Please Guide , How to resolve this issue.
Thanks in Advance.
Hi,
1) Friday is weekend here
2) Please renew support to get support from us , its necessary because we have paid dedicated support team + we need to pay for support desk platform
3) If Email not working, then I will recommend to use encryption TLS, Port 587
If still does not work, then please renew the support & create ticket with cpanel credentials , website link, admin panel access
thank you
Discount ending time?
Its 10th May
But the timezone is maintained by Envato timezone, so its safe to purchase till 9th May
Gallery option is the main option in any website basic or advance, so please update it
Thank you , its in note already
template limited?
Hi,
You can add more themes by customizing code
If you want to add more theme , you have to know Laravel
Thank you
It is whitelebel
Hi,
yes, it is white label
please share your mail id or support portal for support
Hi,
Please create a support ticket here: https://kreativdev.freshdesk.com/
please share purchase code, necessary screenshots/screen records (if needed) , website link, website admin panel access & cpanel / ftp access so that support team can debug your issue
NB: Friday is weekend here
Thank you
Hello. Please add the Payeer payment system, it is very convenient as it has its own currency exchange and there is an IP for connecting your store.
Hi,
Thanks for the suggestion
I will note it but we cannot provide any eta / promise for any feature
If you need now, You may also contact us on telegram for custom service
Telegram Username: KreativDev (https://telegram.me/KreativDev)
In that case, Please write the brief requirements in telegram in the first message
Thank you
after create custom page, how to get a link for that pages?
Hi,
right now, the only option is to add the ‘custom page’ to website menu using ‘menu builder’.
Then you may copy the link after visiting the page by clicking the menu in the website
let me note the URL preview point
Thank you
Waiting for new update….
Have any plan for update?
Hi,
Multilingual dashboard update is in progress already
But before that, a small fixing update might be released
Hi, does site admins received emails when an order is made on the Store, course, hotel and donation ?
Hi,
unfortunately, this is not available
what about the customer?
Hi,
the tenant’s customer will receive mails with invoice
Thank you
Only for store? Or for hotel, course and donate too?
yes, for hotel, course , donation too
