230 comments found.
Any update module?
From /2024 no update( We need product catalog for sell hosting, ddr, space, etc. It’s possible set in new update module in 2025? or not
Hello.
I upgraded to 1.3.4 and instantly getting this error
An Error Was Encountered Unable to load the requested file: modals/register.php
I reverted back to 1.3.2 for the time being
I just bought anther licence to get some support – but it does not appear in my downloads – payment is done. I urgently need help. Can you check orders are up to date on your side?
Hello
We have resolved all the concerns reported on your ticket, do not hesitate to add more replies to the ticket if you need further help.
Regards
The subscribe buttons are resulting in a 500 error
Hello
Kindly open a support request and we’ll assist you
Regards
How sell VPS for example chose DDR or HDD in order or OS install?
Hello
At this time, you’ll need to create them as different products.
Regards
Can you add in next update? I promise buy it immediately.
Appreciate the suggestion and will consider this.
Any update module?
PHP 7 only? Perfex work on PHP 8
Hello
PHP 8.1-3 is fully supported.
Regards
Super module, but can you add additionally option chose profuct categories or items, for example: We want create Subscription for sell VPS, but need option check 4Gb DDR for 2$ or 8Gb DDR for 4$ etc. Just add option chose additional product attributes in order.
Hello
There’s no support for this at this time.
Regards
I will purchase your Products and services for Perfex CRM Module, but I would like to ask a question. When the customer starts a subscription to a product, when the subscription is due for renewal, is the newly created invoice created with the current price of the product or is it created with the old invoice price?
No more support?
Hello
The recurring invoic will be based on the original price and that is what the user ordered.
I hope you understand
I’m sorry, but I don’t understand,
The customer placed an order,
Then I raised the price of the product,
Will the invoice that will be recreated for the customer be at my updated price?
No. It will be at the original price when the order was made..
I am using Perfex version 3.1.6. How do I edit “Products and services for Perfex CRM” so it is compatible with my version of Perfex?
The module is already supported on this version. Kindly purchase and install
Regards
It does not work. Try it yourself please!!
You have not purchased the module, how are you testing to say it doesn’t work? Kindly purchase and open a ticket if you still have any issues.
I created a subscription with 2 items. 1 will bill for 1 month for $29.99 and the other will be recurring for life for $9.99. When I add the subscription, the invoice only shows the $29.99. Will the next month start billing the $9.99?
hello
There is no option within the module to create multiple items for a single subscription, also this is not supported by Perfex CRM core subscription feature.
Regards
I ditched the idea of 2 subscriptions. I was wondering if the subscription product description is the core Perfex or your coding? When I use
Emoji’s work though.
Do recurring “Products” auto bill?
Hello
Recurring Products use the recurring Invoices feature in Perfex CRM, which generates a new invoice for the customer to pay.
Regards
Thank you.
This does not work with PHP 8.3. When I run my cron job I get a 500 error. If I uninstall I can run my crons. I d/l the latest.
Severity: 8192
Message: ini_set(): session.sid_length INI setting is deprecated
Filename: Session/Session.php
Line Number: 375
Backtrace:
File: /var/www/html/site.com/application/libraries/Session/App_Session.php Line: 213 Function: _configure_sid_length
File: /var/www/html/site.com/application/libraries/Session/App_Session.php Line: 39 Function: _configure
File: /var/www/html/site.com/application/third_party/MX/Loader.php Line: 187 Function: _ci_load_library
File: /var/www/html/site.com/application/third_party/MX/Loader.php Line: 63 Function: initialize
File: /var/www/html/site.com/application/core/App_Controller.php Line: 11 Function: __construct
File: /var/www/html/site.com/application/core/AdminController.php Line: 9 Function: __construct
File: /var/www/html/site.com/index.php
ered An uncaught Exception was encountered Type: mysqli_sql_exception
Message: Column ‘description’ in field list is ambiguous
Filename: /var/www/html/crm.site.com/system/database/drivers/mysqli/mysqli_driver.php
Line Number: 307
Backtrace:
File: /var/www/html/crm.site.com/application/models/Subscriptions_model.php Line: 18 Function: get
File: /var/www/html/crm.site.com/modules/services/services.php Line: 188 Function: get
File: /var/www/html/crm.site.com/application/vendor/bainternet/php-hooks/php-hooks.php Line: 362 Function: subscription_renewal_notification
File: /var/www/html/crm.site.com/application/models/Cron_model.php Line: 114 Function: do_action
File: /var/www/html/crm.site.com/application/controllers/admin/Misc.php Line: 285 Function: run
File: /var/www/html/crm.site.com/index.php Line: 319 Function: require_once
Hello
Perfex CRM seems to not be fully compactible with PHP8.3 the best is to step down to php8.2 at this time until the next version of Perfex CRM is released
Regards
PHP Version 8.2.27
Correct
There is a current issue where when “order” and “subscribe” are clicked on services page, nothing is happening. The button doesn’t work.
Hello
We responded to your support ticket already. Do ensure to check it.
Keep in mind that you do not need to keep adding more comments here as the ticket is already being addressed.
Regards
pre-sale question Can I manually and internally make orders from this module? (i.e. no customer involvement in the process). And no Stripe, as well. If yes, when will the service be registered as a starting date? (from order confirmation or payment date?).
Hello
You can login as the customer to make the order from Perfex CRM admin, also stripe is not required.
Regards
Hello
we checked and it is loading, can you try again?
Regards
Hi, what’s the best way to update? If uninstall plugin I will loose my data right? Or no? Let me know best way to update, thanks!
Hello
You simply need to upload the new file to Perfex CRM. No Need to uninstall
Regards
When someone orders a subscription does this product notify admins in the normal admin area?
Hello
Yes, a notification is received.
Regards
I installed (couldnt find where to activate purchase code in perfex but its working without any purchase code activation) and after I add a product and add to product group, its not showing that product at the group URL or even under all products… see here: https://crm.growthguide.com/services/category/1/content-marketing
However, if I link direct to the product it does work and shows the order button: https://crm.growthguide.com/services/details/inv/1/content-marketing
Not sure what is wrong exactly with product groups and showing the product on the products page. Something seems broken..
Is this a bug?Hello
Can you check that you did not create the product for a specific client or customer group? You can check by editing the product.
If yes, then it will only be visible to that customer on the product list page.
If you still have issues please open a support ticket so we can look into this.
Regards
I can confirm I did not create it for a specific client, it was available to all
I have submitted a support ticket about the issue with products not displaying on the products page
We responded to your ticket check the settings https://boxvibe.desky.support/article/where-do-i-find-the-settings and ensure that the product type is enabled.
Regards
Thanks. This was indeed the issue. I adjusted the settings and its working.
However, I am now having an issue where I am getting a 500 error if a user is not logged in and clicks “subscribe” on a subscription product.
Hello
We resolved this now, and we have released a new update.
Regards
This issue is fixed, but there is another problem I am facing with the behavior on the Services page now, where when “order” and “subscribe” are clicked, nothing happens.
Hello
Kindly provide server credentials in a support ticket at https://boxvibe.com/support so we can check this
Regards
I have provided my info in the ticket, please check
I am getting a 500 error again
Hello
We responded to your support ticket already. Do ensure to check it.
Keep in mind that you do not need to keep adding more comments here as the ticket is already being addressed.
Regards
Hello ,
1. Pre-Sale question … Is it possible to allow a costumer ( logined or not ) to select multiply products first ( have a preview of the invoice ) and then sent the whole order ( without online payments )... ?
Hello,
Not at this time due to the subscription functionality in Perfex CRM supports only one item
Regards
Hi, Demo not working thanks
