Hello,

Thank you for your message.

Please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!
Yulia
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Hello,

Thank you for your message.

Refunds for PayPal are not supported in the plugin and will need to be processed manually via the payment gateway.

Thanks!
Yulia
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Hello,

Thank you for your message.

We replied to you with Ticket #300862.

Thanks!
Yulia
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Hi there.

Thanks for your message.

Please go to Plugins section, search the add-on and click activate.

If I am off base, you require further assistance or have additional questions/clarifications about this, please create a support ticket using the link below and mention Ticket #299425 so the Support Team can look into this matter for you.

Click Here To Get Bookly Support

Many thanks,
Richel

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Hello,

Thank you for your message.

Please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!
Yulia
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High rating = More sales = More functions and flexibility
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Hello,

Thank you for your message.

Please check this link regarding the refund procedure: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Before you ask for a refund, please refer to Envato Market Refund Rules to be informed of the situations when Envato is not obliged to give refunds: https://themeforest.net/page/customer_refund_policy

Thanks!
Kate
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Hello Migo,

Thank you for your message.

Basically, there is no much difference, these are different implementations of PayPal payment system. With PayPal Standard, the customer simply enters their card details and the payment is processed through PayPal. In PayPal Checkout, the customer must have a PayPal account in order to make a payment. But please, note that an option to pay via debit/credit cards is not available in all countries.

Thanks!
Alex
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Hello,

Thank you for your message.

You will need the PayPal Payments Standard (Add-on) to be able to sell packages with the modern booking forms: https://support.booking-wp-plugin.com/hc/en-us/articles/115001959669-PayPal-Payments-Standard-Add-on

Thanks!
Alex
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Hello,

Thank you for your message.

Please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!
Yulia
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High rating = More sales = More functions and flexibility
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Hi there,

Thank you for your message.

The issue you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!
Yulia
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Hello,

I’m afraid this feature is not yet supported. You can leave your request here: https://ideas.booking-wp-plugin.com/boards/feature-requests and if it gets enough votes, it might be implemented in the future release.

Thanks!
Alex
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Hello Leo,

The case you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!
Alex
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Hello,

Thank you for your message.

Currently, such payment option is not supported. But you can use WooCommerce integration to set up Venmo payment gateway: https://support.booking-wp-plugin.com/hc/en-us/articles/212413769-Payment-Options

Thanks!
Kate
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Hello,

Thank you for your message.

Some countries don’t allow customers to use credit cards via PayPal. You can check Bookly Stripe (Add-on): https://codecanyon.net/item/bookly-stripe-addon/21114146 to provide your customers with an option to pay via credit cards or Bookly Mollie (Add-on): https://codecanyon.net/item/bookly-mollie-addon/21114042

Thanks!
Kate
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Hello, thank you for your reply. The problem is not the country, but the fact that it worked at the beginning, but not now, anymore. I can pay with the paypal and my clients have paypal, but I cannot log to my PayPal as it is saying: “Please check your entries and try again.” after login with the correct (google saved) password. So basically, it doesn’t allow me to enter to my account, but the sandbox information from PayPal (ID, secret) are correct.

Hello

The issue you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!

Kate
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Hello,

Thank you for your message.

Please check this link regarding the refund procedure: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Before you ask for a refund, please refer to Envato Market Refund Rules to be informed of the situations when Envato is not obliged to give refunds: https://themeforest.net/page/customer_refund_policy

Thanks!
Kate
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Hello,

Thank you for your message.

Please, follow this link to check all payment options which are supported by Bookly Pro: https://support.booking-wp-plugin.com/hc/en-us/articles/212413769

Thanks!
Kate
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Hello,

Thank you for your message.

Please, follow this link to check all payment options which are supported by Bookly Pro: https://support.booking-wp-plugin.com/hc/en-us/articles/212413769

Thanks!
Kate
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Hello,

Customers can pay for the appointment only when they book this appointment.

Thanks!
Alex

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Hello,

Thank you for your message.

The issue you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!
Kate
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High rating = More sales = More functions and flexibility
===
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Hello,

Thank you for your message.

Our technical engineers are working on the issue you have. Kindly wait for the email.

Please check this link regarding the refund procedure: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Before you ask for a refund, please refer to Envato Market Refund Rules to be informed of the situations when Envato is not obliged to give refunds: https://themeforest.net/page/customer_refund_policy

Thanks!
Yulia
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High rating = More sales = More functions and flexibility
===
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