1120 comments found.
Also I have a question ,, did you tried to install Nazmart 2.5 files before you publish it on codecaynon ?
Or you just tested the update process from previous version ?
I see there are a lot of new bugs regarding shop creation and seeder files ,,, please reconsider this point
You may need to hire dedicated team for Nazmart to fix the core files and database
Sir, we have always test ourself before release any update. still it can have bugs based on setup environment. you can always open support ticket for any issues you have faced
hello i am so disappointed cannot decide which version to use because each Nazmart update comes with new bugs ,, paypal function is destroyied i cannot even recive payment ,,as well as a lot of major and minor bugs ,, could you determine which version has less bug so i install it from scratch after formating the vps server ??
So far we have never get any report like you from none of our customer that paypal is not working for them. we use same payment system for all of our customers.
and it is working fine in everywhere.
If you are facing any bugs, it’s highly recommend to open support ticket. our team will investigate all of your issues
all issues have been fixed ,, thank you team for helping
you are welcome sir
LeI have a lot of products in the store, I want to make an online store for them in the dropshowbank system, so that I do not sell to people, but only to merchants who create an account on my store, take the products and promote them, then place the orders in the store, and I ship them and send them the profits Does this system support my requirements, please explain
No sir, unfortunately, it does not support it. they way you want.
if you want we can customise it for you, contact us from here: https://xgenious.com/customization-service/
Can’t we able to sell our own product on our main site as supper admin? is there any pluin for that?
Sir, it is a platform which help others to build their shop. main super admin does not have option to sell product.
Hi, I’m trying to create a csv file for cities and providences in local so our tenants can import them easily. I tried to follow the theme on sample file but when I save the file my words become question marks. (Persian words). How can I fix it? is it encoding related? Thanks in advance
no sir, csv file import does not support ancient character
Not ancient my friend, Persian with like Arabic letters. Normal letters.
while converting from csv file it normally convert those to normal character. otherwise it failed to process those data
No I haven’t get there yet! I downloaded csv sample file and tried to edit it with Persian city names but when I saved file and opened it all characters became question marks. I fill like it related to encoding how can I change the csv file with excel? Thanks
you can use google sheet first, then export that as csv
Hi, This is my last step. R2 Cloud. When I create API key, do it need to be ADMIN (read+write) or just Object read+write is enough ? I’m asking because I wanted to know if the system stores files in one bucket like 1 single folder? or it creates folders? for that do I need to give it admin access? Coz I have another bucket. Thanks
It keep giving me error about endpoint. I tried anything. can you give me an example R2 setup please? Thank you
only one bucket , system will create sepearate folder for teanants.
you can open support ticket for get help from our support. in regards of your error.
Here is article for Learn how to create support ticket: https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website/
Why is my tenant shop not creating , just showing blank or 404 error
It happen when you have not configured your wildcard subdomain and wildcard subdomain ssl.
here is article for it https://docs.xgenious.com/docs/nazmart-multi-tenancy-ecommerce-platform-saas/wildcard-subdomain-configuration/If you still face the issue, open a support ticket our team will investigate your issue
Used a subdomain for my script upload, can it also affect it
no sir, it will not effect
any plan to use tailwind css in dashboards and all designs ?
not yet sir.
please add custom themes. you can charge extra for themes addon,
thanks for your recommendation we have plan to add few more then within this year.
hello,
I need to migrate the website to another hosting, is there any documentation about that?
or could you tell me the steps?
Thanks
Sir, you can ask your hosting provider help fort it.
here is simple steps.
copy all the file from old server to new server.
copy all the database to new server.
change database information of main website in core>.env file
this should be all.
Do not forget to configure. wildcard subdomain, subdomain ssl, cron job, SMTP in new server.
good ….very nice… “If I purchase the Nazmart app once, can I use it for all my users ( all vendors )?
yes you can. you need extended license to charge your vendors
Hello, I would like to ask a few questions: If I buy which license of the product, I can sell unlimited saas packages to my customers? Also, if I buy the product, can I develop the code in it as I want? Do you have any restrictions on this?
You need extended license for it.
i am trying to reinstall the script.. no getting 500 server error. looks there is no index.php file included.. can you please guide?
if you need urgent help share your ticket id to our live chat.
Please Open a support ticket here with your purchase code. We have a dedicated technical support team. Our team will investigate your issue
Here is article for Learn how to create support ticket: https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website/
Our support team usually reply within 1days, but sometime it can take unto 5days. Note: Friday and Saturday is our weekend. Support Time: 10:00AM to 7:00PM ( UTC +6 TimezoneAsia/Dhaka Timezone )
i see server eror 500 when accessing blog categories
Open a support ticket here with your purchase code. We have a dedicated technical support team. Our team will investigate your issue
Here is article for Learn how to create support ticket: https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website/
Our support team usually reply within 1days, but sometime it can take unto 5days. Note: Friday and Saturday is our weekend. Support Time: 10:00AM to 7:00PM ( UTC +6 TimezoneAsia/Dhaka Timezone )
It is not my issue ,, it is the issue on your demo please check it
Thank you so much for report the bug, i have solved the issue. you can check it now.
does this nazmart have database file if I purchase it ? or like multisaas I needs to let you access my server to add the database yourself?
none of our script has database included. once you verify the purchase code while installing system will automatically generate database for you. if you need database you can contact us anytime with your purchase code.
but you didnot send me the database of multisaas and I contacted you with the purchased code
what about update file you share it ? manually ? because your automation donot work
what about update file you share it ? manually ? because your automation donot work -> you can download manual update file from our website.
but you didnot send me the database of multisaas and I contacted you with the purchased code -> not sure where did you have contacted us. you can open support or ask for file into the live chat.
after update its showing This is demonstration purpose only, you may not able to change few settings, you will get working file when you purchased it. please fix this. already replied to ticket no 3480. PLEASE FIX ITS URGENT
we have fixed this issue,
really sorry for the inconvenience . also shared your ticket id to team to resolve the issue urgently
the update.zip file is missing, according to the doc!
No update file is required you update the script directly from your admin panel. follow this article https://docs.xgenious.com/docs/nazmart-multi-tenancy-ecommerce-platform-saas/instruction/one-click-update-configure/
I have this message “Thanks, You are using Latest Version 2.4.0 of Nazmart – Multi-Tenancy eCommerce Platform (SAAS)!” but new version is 2.5.0
Please try again now.
Thank you very much for your reliability and responsiveness. I wrote to sales@xgenious.com for a customization, but I didn’t get any answer; I know you’re very busy and I understand, let me know when you’ll have time so we can talk.
Thanks for your help
I have just checked now we did not have any un response email
No problem, I’ll send the request again on the link you sent.
thanks for your mail
Hi, I need a little explanation about shipping. User has to add countries and cities, then set price for each city? Thanks
you can set shipping cost based on shipping zone, country, cities
hello ,, nice product team ,, i have a questions how we can add extra features to the price plan form ,,? I noticed there are features that are available for all plans but not mentioned l,, examples of these features are : user login , subdomain , admin panel , emails , ability to customize your store , ability to add your own email smtp setting , page builder , SEO settings , GDPR , custom styling , .....etc )
how we can add them to the plans features (even all plans at same time )
unfortunately no. though you can add faq to the each price plan
but the problem is that , the FAQ doesnot appear when user click “see all features” ,, it appeared only userclick purchase ,, how we can make this appear , even through code files ,, does your decommentation provides guidlines for such options through codes files ?,,
i will take a note to make this portion editable by admin.
i donot understand why your answer is not clear ,, I donot mean to change just demo websites content as a tenant ,, i mean as data ,, so whenever new tenant purchase this templates they are all will look updated not as your default content ,, please clerify how i can do this ,, second question how I can make the default smtp settings for each tenant to be same as my Smtp settings ?,, is there option to add another smtp settings for all tenant not same as mine ? ,,, how i can change the default email content through files lastly iam using virtulamin panel ,, does it support free wildcard ssl ? did you try it ? is it good ? thanks
?
i have undertand your point. you have to manually edit contents for your tenant demos.
if any tenant does not add their smtp details, system will use your smtp. otherwise system will use their own smtp.
you can not edit email template content now. did not have any experience with virtualadmin panel. you can contact with them to clear your doubt
i have undertand your point. you have to manually edit contents for your tenant demos
How this can be done ?
yes, sir.
once you open a support ticket our team will guide you.
Hi, I don’t understand how multi language system works? I mean if there are 3 languages in system shouldn’t tenant have to add title and description for product for each language? Thanks
dear sir, nazmart is not a multi langual script.
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