133 comments found.
Hi! I just purchased the plugin and faced several issues.
1. The request a quote page fails to encode Japanese values for the attributes of variable products. The values other than roman letters look unreadable.
2. The “Update quantity” button in the request a quote page does not refresh once the button was pressed.
3. On the edit order page, I got the following error notice in WooCommerce Quote column:
Notice: Function ID was called incorrectly. Order properties should not be accessed directly. Backtrace: do_action(‘woocommerce_page_wc-orders’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\Admin\Orders\PageController->output, Automattic\WooCommerce\Internal\Admin\Orders\Edit->display, Automattic\WooCommerce\Internal\Admin\Orders\Edit->render_meta_boxes, do_meta_boxes, WCQT\classes\admin\QuoteDetailsPage->render_meta_box, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong Please see Debugging in WordPress for more information.
- The template used for the request quote page is based on the default WooCommerce cart template and can be found on \templates\frontend\quote-page . The name of the product is printed by just invoking the $_product->get_name() (where the $_proudct is a WC_Product object). The plugin doesn’t perform any kind of transformation. Ensure that the page is properly encoded by the server when served to the user. You can also try performing some debugging on the text that is not properly displayed by invoking the error_log( $text), where $text is the text you want to check (remember to enable the WordPress debug mode and debug log). The debug.log is located in the wp-content folder
- It might be because something is interfering. Please give a look to the browser error console to see if any JavaScript error is raised by 3rd party that might prevent the page from being updated
- From the error log you reported, there is no reference to any script that is part of the plugin. To understand if the issue is actually caused by the plugin, please use the following site: https://codecanyondemo.work/wcqt/wp-admin/ (user: demo, pass: demo) and report to me how to experience the issue. Thank you.
Hi! 1. I figured out the issue #1. The issue was caused by the slugs saved in Chinese letters. The issue disappered with the slugs saved in roman letters. But I still think the slugs displayed on the Quote request page are redundant. How can I remove this part? 2. I checked the demo and got the same result. The “Update Quantity” button becomes inactive after it was pressed without reload. Please check it again. 3. It’s functions.php on line 6131.
Notice: Function ID was called incorrectly. Order properties should not be accessed directly. Backtrace: do_action(‘woocommerce_page_wc-orders’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Internal\Admin\Orders\PageController->output, Automattic\WooCommerce\Internal\Admin\Orders\Edit->display, Automattic\WooCommerce\Internal\Admin\Orders\Edit->render_meta_boxes, do_meta_boxes, WCQT\classes\admin\QuoteDetailsPage->render_meta_box, WC_Abstract_Legacy_Order->__get, wc_doing_it_wrong Please see Debugging in WordPress for more information. (This message was added in version 3.0.) in /home/kusanagi/11b084dd98fdae546cb7023a/DocumentRoot/wp-includes/functions.php on line 6131
Thank you for reporting. Please update to the latest 7.8, it should address the issue!
As far as I can see, the issue #2 has not been resolved. Nothing has changed with the updated version. What is more, “added to quote list notice message” stopped showing up. Ideally, this message should contain a link to the request quote page for usability. Can you update this part too?
I found another bug. If a product available on backorder is excluded from quoting, an “add to cart” button on the product page disappear. Check the demo: https://codecanyondemo.work/wcqt/product/facial-treatment-essence-pitera-essence/ This is inconsistent with an “add to cart” button displayed on a product archive page.
Thank you for reporting the issue with the backorder. I’ve fixed in the new version.
Regarding issue #2, are you also also experiecing in the demo site? If so, please report to me how you experience it. If not, it means that something specific in your installation is interfering with that button and the JS associated with it. In this case, please give a look to the browser error console to see if any further clue is reported.
Something for the notice not appearing. The code that was managing it was not altered. It sounds strange, it is not working now. Please perform the same test on the demo site.
I experienced exactly the same problem on the demo. Please see what happens when you increase or decrease quantity and press the Update Quantity button. You will see the button becames grayed out and inactive. The appearance of the “added to quote list notice message” is also unstable. The notice is often skipped on your demo site. I found another issue on your plugin. Exclusion list does not work for variations. I added ”#480 – Deep Sweep” on the list to exclude for testing purpose. You will see an add to quote button on the front end.
Thank you for reporting the issues. I’ve fixed them in the 8.0 version. Please update and remember to purge any cache.
Regarding the notice, I was not able to experience it. In general, however, the notice is displayed by invoking the wc_add_notice method defined by WooCommerce and rendered by the template. It is not a custom method implemented by the plugin. Please ensure that there isn’t any kind of server cache that prevents the update page with the notice from being displayed.
I confirmed the issue #2 was fixed. However, I think two other problems still remain. One is about exclusion list that does not work for variations. Another is about the notice that is often skipped to show up. I checked the demo and confirmed both problems were not fixed. Regarding the notice issue, please try time and time again.
Regarding the message, the display is managed by the WooCommerce template. That doesn’t depend on the plugin. From my tests, the WooCommerce wc_add_notice seems to be working fine.
Regarding the exclusion, it seems the 8.0 update was still including some old files. Please update to the 8.1 version.
It seems the notice issue has something to do with a theme I was using. I switched to storefront theme for testing and found that it worked in most cases. But as sometimes the notice is skipped, there remain something to be resolved. The exclusion list issue is not fixed as far as I can see. If I choose the “Exclude the selected products from quoting” option, price for the excluded variation does not appear with storefront theme. If the option is then switched to “The selected products are the ones for which can be asked a quote”, the button remains to “Add to cart”. I am fed up with all the testing. I would request a refund. The plugin is not well maintained.
I’m sorry, but the fact that I’m promptly releasing the version it actually shows it is well-maintained. The problem is that WooCommerce released undocumented changes to its templates and its core that might break some features.
I’ve released a new version that now works as expected, it properly shows prices and buttons:- in case of “include products to quote list” (in this example the 100 and 300): https://www.dropbox.com/scl/fi/rz77sp8aa01opoohjqtgg/included.mp4?rlkey=ne8bgmmofuaxq9fd2s36qjqdx&dl=0 . The price for the only buyable product (200) is displayed, and buttons are properly switched
- in case those products are excluded: https://www.dropbox.com/scl/fi/yyevfq25aa6m3xuh6f3h0/exclude.mp4?rlkey=rwiyv121e77wsjzkrongwnmep&dl=0 , 100 and 300 can be added to the cart and the price is displayed
In my opinion, the price range html like 100 – 300 should not be displayed if price is hidden for a particular variation, while each variable price should be displayed if it is buyable. Let’s take a product with variations priced at 100, 200 and 300 as an example. Your current code will display a price range 100 – 200 if a variation priced at 300 is set to quote, which will give customers the impression that a hidden price (actually 300) would be between 100 – 200. Let’s take another example. If there is a variable product with only two variations priced at 100 and 200 and a variation priced at 100 is set to quote, your code displays a price html 200 and fuctions as if the product were a simple product. This means that a variation set to quote is not counted as an available variation.
That’s how WooCommerce manages the price display: it displays the min and max price available for that product. In case the min and max are the same, it displays only one price.
It is not a custom display option displayed by the plugin. The plugin just hides the price of the specific variant(s) for which the quotation option is available.
Thank you for your suggestion. I’ll try to see if it’s possible to improve the Woocommerce price display function.
Additionally, I hope you to improve the way the add to quote button functions. Ideally, a notice which tells a product was added should show up with a link to the request quote page like the “View Cart” text link that appears after an add to cart button is pressed in the Woocommerce shop and product page.
Thank you for contributing. I’ve added this feature in the new release I’ve just published: https://ibb.co/Wpff5PWR
You can customize the text via the Options menu!
Hello,
I have a pre-sale question.
We need a Request a Quote plugin that allows prices to still be displayed. The customer also needs to select a delivery day that applies to a specific area. eg: Wednesday – Southern Suburbs. The idea was to add flat rate shipping options in WooCommerce as the products are such that they can only be supplied to local areas as they are fresh goods.
Does your plugin allow for the customer to select their shipping/delivery option when they submit their quote request?
Thank you in advance.
Hello,
Yes prices can be displayed, just enable the special option: https://ibb.co/Gvf7DNmp
The quotation form can be customized as you wish:https://ibb.co/v6xFFFxh . So you can add a delivery day field and so on.
The plugin has a demo site where you can fully test the software so you can be sure it actually fits your needs before any purchase.
Hi there,
This is a pre-sale question.
We need a request quote plugin for our some demands:
1. display “request a quote” button on the product page for the specific variable product, also it could hide the “add to cart” button, which means “request a quote” button could instead of “add to cart” button. And also we could customize the text of the “request a quote” button.
2. click the “request a quote” button will show a popup to link a form which allows customers to fill in the email and some contact information, like phone number. And the quote form could created by Quform if possible or the plugin comes with a form builder.
3. Email notification for admin and customer if possible.
4. WPML compatible.
5. We don’t need quote to cart function and also we don’t need to show “request a quote” button on shop page, only show the button on the product page.
6. Is the plugin always updated and compatible with the latest version Wordpress and WooCommerce?
Thanks.
I forgot one point, we don’t need to hide the product price
- yes the plugin has this feature
- No, the request quote page is not displayed as a popup and cannot be created via “Qufom”
- yes the plugin has this feature
- The plugin doesn’t work in this way
- yes it is
The plugin has a demo site that you can eventually use to understand if it actually behaves as you need.
Hi Team,
I’m interested in purchasing your plugin and would like to confirm whether it supports the workflow we’re trying to achieve with WooCommerce.
Here’s our use case:
We want to streamline our quote and payment process by allowing our team to create a custom cart for each customer while on a call. Specifically, we need the ability to:
- Our back office team can manually add products to a cart. - Apply custom pricing or per-product discounts (not just global coupons). - Generate a unique cart or checkout link that we can share with the customer. - Have the customer visit that link, confirm the cart, fill in their shipping details, and pay via our website’s normal checkout. - Restrict the link to be used only once or by a specific customer.
We are currently using Stripe, and this would help us eliminate the need to manually create quotes and Stripe payment links.
The customer shares their product requirements with me, and I add those products to the cart. Once all items are added, we discuss any applicable discounts. I then adjust the product prices specifically for that customer or guest user, and generate a unique cart link. The customer can access this link, which includes their custom pricing, and proceed through the standard WooCommerce checkout process with shipping, tax, and payment handled as usual.
Could you please confirm whether your plugin can support this workflow?
Thank you in advance!
Hi,
I’m sorry the plugin doesn’t work in that way.
Dear Support Team, I’m requesting a reset for my license to transfer it from electrosparks.net to another website. Please reset the license on your end to allow this. Let me know if you need further details
The Envato usage license policy allows you to use the software in only one end product (website) at a time. This means that licenses cannot be transferred from one product to another.
Once you register a domain, the associated domain uniquely identifies the website that will become the end product for which you are licensed to use the software.
However, the plugin activation system allows you to activate the license on two domains (the second one should be for testing purposes). On each domain, you can activate unlimited subdomains and subfolders.
If you have used all of these options, you will need to purchase another license to comply with the Envato usage policy.
Hello Can you please help me with a short code, html or something to be able to place the Quote cart symbol where I like? I have Flatsome theme. I can place code in the header, just help me with the code please.
BR Patrik Johansson
Hi Patrick,
I’m sorry, but the plugin doesn’t have any option for that and has not been designed to offer that feature. There isn’t any suggestion I can give in a few lines to allow you to achieve that.
Hi You cant tell me how to make that button appear on an empty page, really? You dont support “The #1 Best selling WooCommerce & Business theme” ??? You really got to inform better about that!?
The #1 Best selling WooCommerce & Business theme thats FLATSOME btw
The plugin supports any fully compliant WooCommerce browser. To display the quote cart, you find the following option: https://ibb.co/XZkrxWmv
What you ask is not a lack of theme support, but a specific customization:[...] to be able to place the Quote cart symbol where I likeSupport service doesn’t include any customization service, and what you ask is not a feature offered by the plugin and cannot be suggested in a few lines.
Hi support, the plugin is not working for NOT login users, I unchecked all users roles or checked all in the settings but still not adding anything in the quote if a user doesn’t login. How can I have support on this?
Hi,
It seems to be caused by the cache. Please look at the private message reply I sent.
One more question!! How do I add a button so customers can accept the quote from the email? I don’t want to force people to sign in to view their quote, thanks.
For that, there isn’t any feature that allows you to do that. For security reasons, the plugin requires the user to be logged in.
If you need, I can implement custom features. If you send me a private message (click on my name, then use the lower-right box) reporting your email and a description of the feature, I can analyze its feasibility and send you a quotation.
One more question! How do I show the total on the email that the customer receives? I made a test and the email is not showing the total, thanks.
Same you do for the product table, you can give a look to the woocommerce-quote\templates\emails templates
Hello! Is there a way to show the total on the quote page?
Hi,
by default the plugin is designed to display no price (the customer ask for a quote of products without knowing any price).
You can modify the following template woocommerce-quote\templates\frontend\quote-page\product-table.php, adding all the info you need! Note that once customized, you can copy into {theme_folder}/woocommerce-quote/frontend/ so you have not to worry to restore the modification once you update the plugin
Hi, I was using yitm quote before, after removing it and enabling your plugin, i am not able to see button “Add to Quote” please help.
To ask for support, you need to have a valid support license. Once renewed, If you send me via private message (click on my name and then use the low-right box) the following data:
- your email address
- full admin access to the wp-admin area
- FTP access
- A detailed step by step guide on how to experience the issue
I can perform some further tests to see if it is possible to determine the cause.
NOTE: all the requested points are mandatory, do not forget to report any of them.
Thank you for your collaboration.
Hi,
my purchase code is 5614b012-c770-4e55-95eb-6edadaa340d5. I had previously activated the plugin on the domain missc.it
Since my client decided to change domain we transferred everything to missc.com, keeping the same database. I therefore ask you to transfer the license from www.missc.it to www.themissc.com.
Thank you Regards Andrea
Hi Andrea,
Please retry now, it should work. Let me know.
Since the purchase, nothing but problems and now, since an update, the notifications no longer work…
Since the update no modification was performed to the notification system. No other user reported such an issue, so, if you do not provide any further clue, most likely the issue is caused by an interference generated by your specific installation (like a 3rd paty plugin).
Regarding the other problems, It was asked to provide login data in order to perform some further analysis to help you fix the issue your environment is generating. Such data was never provided.
Hello,
Your login details were never provided to you because you requested payment in exchange for them via ThemeForest support.
Still disappointed with your plugin.
I requested payment because the support license expired. The Support activity is not a lifetime service.
You blame another extension for causing a bug and refuse to admit that your extension has a bug by no longer sending notifications, but I’ve tested extension by extension and nothing changes.
It’s so easy to blame others and refuse to admit or prove that you’re right. It’s so easy to ask for money, always money.
If it was actually a software issue, all the other customers would have reported the same issue. Issues have to be eventually investigated to understand the real cause of them. This is a time-consuming activity.
It is about money because this is a job, not a hobby.
So to auto update on a plugin i purchased : Update failed: The support license has expired on July 19, 2024, 7:41 am, please renew it by clicking here to continue receiving automatic updates. Your contribution would support the development of the plugin and I would greatly appreciate it.! this is garbage dude. should allow auto update regardless of support !
Not going to pay early on a plugin to get update . .
Hello Im using your upload files plugin and Im considering this plugin as well. I was wondering is there any option that the customer upload files on the product and the files attached to the quote like they attached to the order in WooCommerce Upload Files plugin thanks
Hello,
I’m sorry, for now the plugin doesn’t have any upload feature
Hey there! A couple of notes that I’ve found (Thankfully this is being worked on in a development environment)
1) Is there any way to add the cart button using a shortcode, or which file should I look at so I can natively integrate with the theme?
2) (Most important) I tried a test quote, and after some trial and error, it came out OK. But when I go to click “Accept and pay”, it takes me to a 404 page and says it does not exist. I’m not too sure what to do from here.
I can integrate this better with Woocommerce, hopefully merging the quote + checkout experience for ease of use with customers, but if a user cannot pay, we cannot use this plugin.
Thank you in advance for your support!
- That depends more on the theme than on the plugin. The plugin hasn’t any shortcode for that
- The paid link and payment are not managed by the plugin but by WooCommerce. The payment link is generated by the native get_checkout_payment_url() method that redirects the user to Woocommerce checkout page. You can preview in a fully working environment here: https://codecanyondemo.work/wcqt/my-account/view-order/804/ (user: demo, pass: demo). If you click the Pay link, you will be redirected to the checkout.<be>
If you are getting a 404 error it means something is wrong with your WooCommerce installation. Try to enable the WordPress debug mode and debug log ( https://wp-staging.com/docs/enable-wordpress-debug-log-mode/ ). To do that insert the following lines in the wp-config.php you find on the root of your site:
define( 'WP_DEBUG', true ); define( 'WP_DEBUG_LOG', true );
reperform the test and see if more clues are reported in the debug.log in the wp-content folder.
Thank you! I will perform this and update more or less for the forums knowledge here, in case anyone else experiences the same issues.
Super satisfied with that response, thank you!
Well, the Debug.log is showing nothing, but when I click accept, it brings me to this long tailstring of a URL that 404’s, I’m not sure if it means anything to you, but I wanted to put it out there:
/order-pay/230963/?page_id=7&pay_for_order=true&key=wc_order_8tyzXeJ1q7DRT
Hi,
the URL structure seems ok. Are you using any security plugins? In case try to disable it.
try also to recreate the permalink. Just hit the save changes button: https://www.dropbox.com/scl/fi/u2l3j83myr3wcsrb9b1kk/permalinks.png?rlkey=d5kgir4wx8l7ibicoxspzhk0o&dl=0
At last, try checking the endpoint configuration. WooCommerce -> Settings -> Advanced: https://www.dropbox.com/scl/fi/a3gg6yad1di6jpfga3yaa/endpoints.png?rlkey=0e5f7jp5emdikv7472iqnl7od&dl=0
See if the pay endpoint is actually “order-pay”.
In your installation, the 404 (resource not found) could depend on one or all of those elements.
Hey guys, I wanted to update you: It was figured out!
Looks like Woo, for one reason or another, did not set up correctly and it was an issue with Woo, not the plugin!
If anyone else has my issue, please go into Woocommerce > Status > Tools.
From there, I cleared transients, Updated database, Create default WooCommerce pages, and clear template cache.
I was then able to get into my page!
Thank you again for all your support, and great plugin
Just one guy, it’s only me 
Glad to hear that! I would ask you to help me: If you enjoyed my efforts to assist you and/or my plugin please consider leaving the 5 stars…It would help me with sales, I would really appreciate it! 
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate your purchases.
You can also leave the rating through the plugin description page: https://www.dropbox.com/s/v6zaoe0p6cs4x2o/rating.png?dl=0 )
Have a great weekend!
Hi,
please consider the rating! I would really appreciate it! 
Hello,
We have two major problems with the plugin, which makes it unsuitable for us in its current state. Can these be fixed somehow (maybe we just didn’t set something up correctly)?
The first is that if a guest customer requests a quote and receives it, clicking on the link in the email will not take them to the checkout page so they can review the order and modify their data, or possibly accept the terms and conditions, but to the order-received page. (It could even be explained in the email somehow that if they click on the link, they should consider it an order for the items, but the webshop – we – do not receive an email about the “automatic order”, and it is not on the dashboard/woocommerce/orders page either). In summary, the plugin does not work with guest customers based on our current knowledge.
Secondly, (it is clear that it does not have to support every external plugin, but without this one our site cannot function), we use WooCommerce Advanced Quantity on codecanyon to ensure that the quantities for many products do not increase one by one, but in a certain amount. (e.g. for a cardboard product the minimum order is 12, and it can increase in steps of 12). If we add, say, 24 to the quote list, the quote page shows 12, and the limit is not up to the stock, but up to 1200.
We couldn’t try these things on the demo site. Any ideas on the above?
- Yes, the plugin is designed to work in this way. The quantity can be modified before submitting the quote, not after. You can create a mandatory acceptance option to force the user to accept terms and conditions: https://www.dropbox.com/scl/fi/nzgh3g85ku31vobafyakk/wcqt_request.png?rlkey=eqff3wa90d319xk7w4m72733w&dl=0
That’s the quotation for which you approve the price. Once you accept the quotation, the user can pay it via the order page link he receives via the email: https://www.dropbox.com/scl/fi/7wpl9az4ypf3g3szebpt6/wcqt_accept.png?rlkey=qv1qc06paeoggn1qktt3x134h&dl=0 - I’m really sorry, but unfortunately, the plugin hasn’t any support for this plugin features
Hello,
But I don’t have order-pay page without “my account” (logged-in user). So if the customer clicks on the link in the email as a guest, they will not see the order-pay page, only the order-received page (after which, as I mentioned, neither the customer nor the webshop will receive an email about the order.
Yes, that’s the normal WooCommerce behavior. Guest customers do not have any “my account” area. The order details can be seen via the Order received page
I understand this part, but the point is that it redirects to the order received page. However, neither the customer nor the webshop receives an email about the actual order. Plus, there will be no information about it on the dashboard/woocommerce/orders page. So based on this, after the guest customer clicks on the email, they now have to call to confirm that they actually ordered it.
- User email after the submit: https://www.dropbox.com/scl/fi/8des0ahjl5zosaulnkucd/wcqt_submitted.png?rlkey=9zgw8tgz3ovnjh1gownzrsunc&dl=0
- User email after the quote approval with pay link: https://www.dropbox.com/scl/fi/8des0ahjl5zosaulnkucd/wcqt_submitted.png?rlkey=9zgw8tgz3ovnjh1gownzrsunc&dl=0
Quotes are manageable via the special quote area: https://www.dropbox.com/scl/fi/fr28xif2hupytw1b7g7c3/wcqt_quote_list.png?rlkey=nj5srzvrjrmd0fyptahjq0lq8&dl=0
If you wish to transform a quote to an order, just edit it and assign an order status: https://www.dropbox.com/scl/fi/v2yhqst6d4q0fa9xvscho/wcqt_statuses.png?rlkey=xqadshe0uyfnpm6tqw3pkyux8&dl=0
Could you send the second link again, because it is the same one as the first one. I try to figure out why we see different things. After that screenshot I write you a ‘flowchart’ what happens here, or you can just try it on our staging page.
Yes apologize, here the link: https://www.dropbox.com/scl/fi/pey7cv8md5gvl7qcq0chw/wcqt_accepted_email.png?rlkey=kyarix5k9bmkosnouj7tc6g8z&dl=0
Please note that the templates can be found in the woocommerce-quote\templates\emails folder. You can customize them and eventually copy into your {theme_folder}\woocommerce-quote\emails folder
This one was the solution!
I thought a follow-up would be good, so I’ll write that things are starting to come together. Although I haven’t tried everything yet, the reason we couldn’t reach a solution was the following, and it seems that both of us were right:
The buyer, after receiving the quote with the edited prices, receives two links (I only saw one of them. The payment link wasn’t visible because it was a white background, and the link was also white – the picture you sent helped me notice this
). This now seems to work: If the buyer clicks on the PAYMENT LINK and is not logged in to the browser (or does not have an account), the site asks for a confirmation email address, and then navigates to the ORDER-PAY page (where they can select the payment type, check the GDPR, etc. I missed this, and it seems that it is there.
The other link is:
Your quote has been accepted.
Go on the QUOTE PAGE for more details.
This link takes you to the ORDER-RECEIVED page without logging in, which makes no sense, because the buyer could not decide how to pay, could not accept the GDPR, etc., and no one even received an email about the actual order, so it is as if nothing had happened. (We will probably remove this link and the situation will be resolved.
We still need to work on the ‘REQUEST A QUOTE’ PAGE to set the QUANTITY (minimum-step-maximum quantity) but I hope we can solve it somehow.
I’m still trying to get the plugin working from every angle, but I thought I’d write about what I’ve managed to achieve. And that almost everything works well for our situation so far.
Thank you for sharing the result of your investigation!
Regarding the quote request template and the quantity selector, you can have a look at the templates\frontend\quote-page\product-table.php template. That is the one that renders the product table and the quantity selector.
You can try to customize it to fit your needs better.
Sorry, but a completely new one. I’m trying in 3 different browsers, with one user each. On the myaccount / quotes page (logged in of course), does every user see all (including each other’s) accepted and new quote requests? Is this a configuration problem, or is it designed that way for some reason?
Apologize for the inconvenience, there might be an issue with the CRUD method used to retrieve the quotes.
Please update to the latest 7.7, it should address the issue. Give it a try and let me know.
Dear vanquish,
I just bought your Woocommerce Quote plugin. After installing the plugin the activator says: “Purchase code is invalid!” Could you help with that?
Hi,
Thank you for purchasing. Please make sure you are using a fully HTML5 compliant like Chrome or Firefox. That issue usually depends on that.
Thanks, that was it. Safari didn’t work, only Chrome.
No problem! 
woocommerce-quote-quotes-table-page
the product qoute has never worked right can you assist?
What do you mean by “woocommerce-quote-quotes-table-page”?
I’m really sorry, but if didn’t work, why reporting more than 6 months after the purchase and after the support license expired?
If you provide more details about the issue you are experiencing and if you renew your expired support license, I’ll try to assist the best way possible. Thank you.
Something is wrong with the Quote functionality (not shipping quote) woocommerce Quote. It allows the user to click Request Quote, but it does not appear that anything else happens. ! No quote item added to the top nav.!
User quote form does not appear! or the product is not on the page with the form
There is no quote request saved in Quotes for admin!
Most likely could be third-party interference, especially considering that this issue raised after one year after the purchase.
Try disabling the other plugins one by one until you find the interfering one. Try also switching the theme, it might be the cause as well.
Hello, I have a bug with the quotes. There are 4 languages on the site. The French, Spanish and Italian languages work. The English language does not work. Maybe a writing error in the database?
https://foobaskill.fr/quote-request/ https://foobaskill.it/quote-request/ https://foobaskill.es/quote-request/ https://playfoobaskill.com/quote-request/Thanks
Hello,
Which multilanguage plugin are you using? Please note the plugin supports only WPML.
Yes I know, I bought WPML specifically for your plugin.
- your email address
- full admin access to the wp-admin area
- FTP access
- A detailed step by step guide on how to experience the issue
I can perform some further tests to see if it is possible to determine the cause.
NOTE: all the requested points are mandatory, do not forget to report any of them.
Thank you for your collaboration.
Your plugin is already costing me a lot of money… It is not flexible at all and I have already encountered many bugs before switching to WPML… Like for example the insertion of \ in some parameter fields which causes display errors. My client will not spend more money on you now and I thank you for being commercial and professional in solving the bug and malfunction problem of your plugin. I have submitted to all your conditions since the purchase and I still encounter problems.
Thank you for your collaboration.
I’m really sorry to read that, but issues in software are a common thing, this is why the purchase license comes with a 6-month support license included in it.
If you encountered an issue during this month you should have reported it. I’ll try to assist as soon as I can.
Regarding the WPML issue, without any further investigation is not even possible to determine if it is a plugin issue, a WPML issue, or just a misconfiguration issue.
I can give you the elements you want so that you can look at it but without making my client bear more expensive charges. Software problems may be common but with dozens of licenses purchased, it is with your plugin that I encounter the most integration problems and bugs. You just have to follow the history of our conversations to see it.
Yes, and for all those threads you have been provided with an answer. Practically all of them were about having support on WPML features, but I cannot provide help for 3rd party software.
I don’t think it comes from WPML because everything works fine except the quote function in English. There is a problem in your plugin like a bad writing of the database for example.
If it was so, the plugin wouldn’t have worked for any language, not just for a specific one. But without any further analysis, it is hard to determine the real cause.
I can hear this answer but it is not WPML that creates the quote. If the fourth language does not work, it may be a problem writing your plugin in the database or in which case, you are the only one who can solve this problem.
If your plugin is able to insert \ by itself in the configuration parameters, it is capable of other problems…
The plugin doesn’t perform any special action on the database, so it is not clear what you mean by “writing your plugin in the database”. This is why what you say sounds very strange, especially considering that the issue seems to be raised only for a specific language. Without any further analysis, it is quite hard to perform any further consideration.
The database was a hypothesis. I would like a more in-depth analysis but you are asking me to pay… Always paying when I have never had your plugin 100% functional. I ask you to be professional and commercial and the only solution you offer me is an in-depth analysis for money. Before talking money, your plugin should be functional.
Because support licenses work in this way. You do not get support for a lifetime but for a fixed period, in this case, 6 months. The plugin, in a fully working environment, works without any issues. If you are experiencing any, it requires time to perform analyst, find the proper cause,e and suggest/implement a fix. This requires time and professionals are not doing it for free, otherwise,e it would be a hobby more than a job.
When my work generates an error, I correct this error for free and I am a professional who lives from my digital activity. But I think I’m mostly wasting money arguing…
Yes you are right, but in this case the “work” doesn’t generate any error in a fully working environment. So to actually understand the cause of the issue you are experiencing, it requires further investigations. Investigation that require time. Time is a cost that is not covered by the expired license.