Kindly open a support ticket our team will guide you.

Here is article for Learn how to create support ticket: https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website/

ok I did and asked a question about adding HTML in footer for vendors. Tnx

Unfortunately, there are no option to add Custom HTML code into the footer now. i have taken a note for it so that we can work on in future update

Hi, thanks but it takes time we are ready to advertise, is there any way I can modify 1 of the widgets or create a new widget that shows HTML code? Thanks

you modify any existing widget markup for it, must keep a backup before doing so.

I did and worked thanks. The only issue I have now is that when I upload image it uploads successfully and even green checkbox will come but after that when I go to second tab to select the new uploaded image, it’s not there. The thing is we haven’t change anything except woocommerce addon files. Thanks

you can contact with our support for it.

Hi, I created a ticket for it. They said : Maybe this issue will be coming due to your storage driver.

We haven’t use cloud addon yet. Do you think I should switch to R2 for example and see if things work? Or wait for your support (I gave all access in ticket). Thanks

you can try use R2, which is very easy and convenient to use also it’s mostly free

Hi, it seems that unlike your SMS addon, CLOUD is only usable by super admin of system right? so there is no way that make it possible for every Tenant to setup his own R2 account? Thanks

Cloud use for all the assets for tenant and admin panel.

Tenant does not need to configure their own R2, instead system use admin panel details.

Thanks, I’m going to try to connect R2 tonight I hope it work fine. I also have issue with receiving emails in main Nazmart domain like info@MainDomain.com , Since we use CloudFlare any thoughts? I created all records. Thanks

1- will it work fine with shared hosting ? -> yes, but need to create database manually.

2- Does shop owners admin dashboard language can be change ? -> no, this is not a multi langual script.

3- can shop owners add pixel id like facebook and tiktok pixels for marketing and adv?

-> yes -> yes

4- will there be more ecommerce related themes in future ?

1. does it work on Plesk Debian? -> yes, it work fine with plesk

3. When is the next update and roadmap? -> we have an update schedule for end of this month with custom theme support for admin panel and others improvements

Thanks for your feedback I will buy your tool

System automatically send email to shop owner when ever the get any new product orders

and to the buyer, you do not send any purchase confirmation email?

yes sir, buyer also get a confirmation email.

1. Any plan to add local delivery app same with safecart so tenant can add its own delivery service? -> Unfortunately no. but we may consider for our future update.

2. Is there a tentative date for the coming soon features? The commission and the social networks posting. -> no sir, can not share any date for this features.

3. I see no grocery theme but does it support this kind of shop?

-> yes, it support all kind of shop.

4. How about payment gateway I just check that only cod and paypal will work here. Any plan to and Xendit or Paymogo?

-> if you can share xendit payment gateway details with us we will implement it.

Hello.

Thanks for the reply. I found potential of this product as saas if you could support table set up for dine in for shop such as restaurant, coffee shop etc,

2. Employee attendance so tenant can manage it effortlessly (same with gps camera perhaps)

3. Delivery service too.

Thanks for hearing my wish for this awesome project.

About xendit I am not a developer but found this documentation https://developers.xendit.co/api-reference/#introduction

1. I need to be clear because I’m making tutorial videos for vendors. In Add product page, Price tab, there are 3 fields. 2 of them are mandatory and it makes it a little confusing. Please tell me with example A)product without discount & B)product with discount , how to put in 3 fields? screenshot : https://freeimage.host/i/2ephXWJ -> one if for actual price, another one is for showing ad cut price ( number stay a line in the middle of the price )

1. product price -> actual price of the product 2. normal price -> the price before discount 3. discounted price -> it will show price in discount

2. In inventory tab, there are seems to be 2 fields for your inventory . I read the text but didn’t help. Please explain simply and with examples if needed. screen : https://freeimage.host/i/2epNXWu -> one is for quantity number. example you are selling bananas, now you need to set price for dozzen (12 pices). in that case you need the quantity number

3. I have hard time with WooCommerce addon, it connects to API source and even shows Woo products in Nazmart admin panel but when you try to import, nothing happens! Do you know why can it be? any php extension related or something? -> you have to import them one by one. if you are facing any issue, please open a support ticket our team will help you.

Thank you for your detailed answer that was very helpful. Just to be absolutely sure I check with example:
1. Regarding price fields. A) a product with price of 100$ without discount : I have to put 100 in all three fields? a product with regular price of 100$ but discounted to 80$ : what exactly I need to put in three price fields?
2. Regarding inventory. I’m selling bananas in dozens and I have 5 dozens in inventory. So I choose the unit right and I put 5 in first field (Number) and I put 12 in last field (Inventory level).
3. WooCommerce won’t import even 1 by 1. Our coder is trying if we needed more help I’ll ask. Thank you. Just one more question:
since we had to do some modification we can’t normally update script. Is there any tree like list of modified file in each update? So we can see if modified files are not in conflict with our edits we can replace only changed files. Thanks again.

the emoji is actually this text : “B )”.

1. product price -> actual price of the product 2. normal price -> the price before discount 3. discounted price -> it will show price in discount -> you can try it by input 3 different values for understand it better.

2. yes.

3. if you are facing any issues in WooCommerce plugin. please open a support ticket our team will check it.

Hi, Thank you I think I finally got it. Ok video tutorials that I’m making are almost done. Just one more thing that’s a little confusing. in Add Product page in “Attributes” page. User have to add each combination of attribute if he has it and he can set different prices, right? But I don’t know how these 2 fields work : A) Additional Price , B ) Extra cost . What’s the difference and how to use it with an example would be great.
second question : in the same page (Attributes) there is another Bar in bottom which you can select an attribute name and attribute value (dropdowns). Can you explain with an example please?
Thanks a lot

I think I’ll be out of your hair after these questions.
third question: we purchased extended license for Flutter application too, Do we need Apple Developer account even if we want to just build apps and don’t want to submit them in apple store (direct download) , is it possible? or we need developer account even just for build iOS apps? How about Google Play? Do we need to pay 25$/y to build apps or that’s for key and submitting in store? Thanks again

how these 2 fields work : A) Additional Price , B ) Extra cost . What’s the difference and how to use it with an example would be great.

Ans: extra cost mean how much it’s cost you extra, addition price mean, how much user have to pay additional if customer choose this variant

second question : in the same page (Attributes) there is another Bar in bottom which you can select an attribute name and attribute value (dropdowns). Can you explain with an example please?

Ans: attribute select option comes from the custom attribute you have added for the project from attribute -> product attribute

Do we need Apple Developer account even if we want to just build apps and don’t want to submit them in apple store (direct download) , is it possible? or we need developer account even just for build iOS apps? How about Google Play? Do we need to pay 25$/y to build apps or that’s for key and submitting in store? Thanks again

-> if you want to build app version, you must need a apple developer account.

don’t want to submit them in apple store (direct download) , is it possible? -> no sir , not possible. -> no sir, no need to pay for build app. without submit to app store

How about Google Play? Do we need to pay 25$/y to build apps or that’s for key and submitting in store? Thanks again

Thank you these were very helpful. I finally finished creating articles + videos for each part of script for Vendors. It became 41 videos. We are going live and start advertising in 2 weeks. Only remaining challenge is build iOS app. Wish us luck fellas. So we need apple developer app to build iOS apps even if we don’t want to submit them in apple store, right?

Sir, this feature is not available in nazmart, Here all the seller has their individual option to connect razorpay to get paid their money directly to their razorpay account.