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Discussion on Karenderia Thermal Printer

Discussion on Karenderia Thermal Printer

Cart 132 sales

bastikikang supports this item

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57 comments found.

The “All Order” section shows both Web Print and WiFi/Ethernet Print buttons, but these buttons are missing in “New Order,” “Order processing,” “Order Ready,” and “Completed.” If an order requires separate preparation by the Kitchen and the Bar, an additional receipt needs to be printed, but this isn’t possible. Improvements are needed.

The Ethernet printer works on the “All Orders” but not the “New Orders” page. Please make it functional on the “New Orders” page as well.

When a new order comes in, there may be a need for additional printing at the restaurant as required. Please add this feature to “New Orders” as well.

Thank you for the update. By the way, is it now possible to also use a USB printer?

Hi mate, the receipts are printed in 2 sheets each when new orders come. I tested many times. How can I fix it?

i already mention it will be on next update

OK, Thank you.

It’s good working, thank you so much for the update.

hy any detail video how to config this addon for Bluetooth thermal printer on murchant side

hi mate

this addon is for wifi and lan printer only this is not for bluetooth printer

you can use bt printer already in merchant app

Any update to USB printers Receipt Printers? i m ready to buy.

hi mate

sorry not yet , will add next update

cheers

Hi mate please check emails its urgent … i bought wifi printer and using Windows PC. but always error websocket

i share a file to your email for print server use that instead

cheers

No Auto Print: New orders do not auto-print.

1) Printer Not Visible: The WiFi printer doesn’t appear when clicking the Print button on the New Orders page.

2) Order Processing Issue: Even after clicking Accept, the WiFi printer is not visible on the Order Processing page.

3) Order Ready Issue: The WiFi printer is also not visible on the Order Ready screen after clicking Ready for Pickup.

4) All Orders Page: The WiFi printer becomes visible only on the All Orders page after clicking Complete and viewing a specific order. Printing works normally only at this stage.

Summary: Printing only works after completing the entire order process.

I tested your demo site by adding my printer’s IP address and port number. The same issue occurred. Please check on your end.

Let me know if you’d like troubleshooting steps!

if your printing in merchant panel you need to add the printer in merchant panel hope it make sense

added printer in admin will not show in merchant panel

I did not add a printer on my admin panel.
I add on the merchant panel.
1) Why print 4~5 copies for new orders?
2) Why not show my WiFi printer on the new order page?

hi mate

i just check my demo its working fine i can see the wifi printer added when viewing order details your screenshot is web print

1. make sure to run the cron jobs every minute in your server

2. is there already so am not sure what your referring

I am using WiFi printer. 1) It doesn’t auto-print even with new orders. It’s checked on merchant/all printers/auto print, but manual print works. 2) backoffice/merchant/printers/printer logs show “No data available in table” there is no print record. How can I print it automatically when I get a new online order?

1. auto print is already added in main kmrs this trigger in main kmrs make sure the pusher is working in your site and make sure cron jobs /processjobs is set in your cpanel

2. this logs is for chinese printer not thermal printer

I tested your test website, but no print for new orders. Only print after its completion.

mate :) why i would add it on the update list if auto print is not working

i tested the demo and its doing auto print just fine

what i think is you did not set the default status for auto print

set the status to new in admin panel -> site config -> printer settings -> Default Auto Print Status

choose new status

so that every time there is new order it will auto print

Hi mate,
I installed a WiFi printer, but when I click the print button, I get the following error.
WebSocket is not open. Ready state is:0
How to fix this problem?

hl1afg Purchased

Hi mate, please check this link. https://loyalty-secu.com/product/print-server

am sorry i don’t understand

The restaurant uses three types of printers: USB, WiFi, and Bluetooth. KMRS already supports WiFi and Bluetooth printers. Adding support for a USB printer and enabling automatic printing for all printers allows new online orders to be printed automatically without issues. Updating USB printer support quickly will greatly enhance KMRS’s competitiveness. Please prioritize this update.

you already mention this :)

and i already have taken notes

so please be patience this will be added once i completed some updates to other addons

OK, thank you.

If a restaurant already has a WiFi printer installed, can it be used with our system? If so, is it necessary to install the Karenderia Thermal Printer?

you always need this addon to be able to print

cause this addon is the bridge to your wifi printer

OK thank you.

welcome

Hi mate, Happy New Year!
How do I add a USB printer to Merchant?
Can a USB printer auto-print? If so, how do I set it up?
Many restaurants already own USB printers, so making this available would be very helpful.

Will USB printers with auto-print be available in the next update?

It would be great if orders could be printed separately for the kitchen and bar, showing only the order number and item name to save paper.

For restaurants with a single USB printer, adding a “Kitchen” or “Bar” label at the top of the printout would make it easier to deliver order information to the right place.

Yes it will have auto print as well

will do take note

cheers

Thank you so much.

Pre-Purchase Question:

1- Interested in this. Does this print website orders or just POS? 2- If i set a port forward, would i open the port to the printer’s IP or the Windows that is running bat file? also, If to windows A- can i set it to open a specific port to listen at? and B- can i limited access to only accept print jobs from my server’s IP? if anyone scanned my public IP Address and found the port they would be able to simple print anything to it. Please advise.

hi

thank you for your interest

1. it prints on the website and POS

2. the printer should have the i.p address set and you need to use that i.p address and port it will be using the default port so all you need is the i.p address of the printer

cheers

Thanks, with that said, how can i limit the print to only come in from my server? If the public IP is open to accept then anyone would be able to send print jobs to it. would i limit my windows firewall to only accept from my server IP on that printing port?

technically you can add some filter in the code to accept only certain i.p address

Hello, basti. When will we have the option to print via USB?

yes but am still doing updates to customer app

Any predictions?

i cannot promise exact date but this will happen after other apps has been updated this month

I am waiting for the next update with auto print.

?

already done on my end will be on next update

I received some fantastic news today and can’t wait to hear your update!

Hi, can we not print from a tablet? Is that normal?

hi mate

unfortunately at the moment you cannot print using table or phone with thermal printer addon unless your printer has public i.p address

if your printer has public i.p address means that can be access to anywhere then you can print using thermal printer addon

cheers

Hi, can we not print from a tablet? Is that normal?

double post

Hello Basti,

i ordered the printer module for karenderia, but i don’t understand, how this has to be installed. (Addon Manager?)

Our karenderia server is hosted outside by a hoster. Our printer is local on a windows computer.

I can’t find any documentation that describes, what i have to install where. And also i don’t understand, how the karenderia server can find my local printer?

This is not possible, since the printer is not in the network of our karenderia installation.

Can you please explain us, what softeware has to be installed on which machine, and do you have a documentation that explains, how the

printer can communicate with our server installation in the hosting environment?

Thank you

hi mate

sorry for late reply

its already in the docs if you read them you will understand how this works its very simple you just need to start the printer server by clicking print.bat

please do watch this video https://youtu.be/KOzbIeCZkC8?si=fJiYcU6ZjslrBMuj

which is already on the descriptions

printer should be in your same network else you cannot print unless your printer has public i.p address

Can we use ESC/POS functions to fire open cash drawers?

hi mate

i haven’t try this but i have someone sent me a cash drawer so it will not be long i will test this and will make the update

Thanks, I have some suggestions as well. 1. Auto open for cash payments. 2. Manual open button for change. 3. Log file showing logged in operator open date and time.

yes will do take note of this

Hi mate. Please we need more options to make the font more bigger I try too many way the only option you add is “bold” the font size really small we need make some information a little bigger.

Also that’s would be nice if you add merchant logo to the files

'position'=>'left', 'type'=>'font', 'font_type'=>"bold"

I try here to add bigger or bolder not works

Thanks for understanding my point

you can adjust the font size by 1,1 :)

self::$printer->setTextSize(1, 1);

more information here

https://github.com/mike42/escpos-php/issues/388

I actually try yesterday (1, 1) it’s smaller than we use. And (1, 2) etc to end its bigger

If we only can we use this 1 or 2 it’s not working

please refer to the example on the link i give you that is the only way to change font size either use font b or set the text size

Purchased this as the printer I got for one of my merchants was a ethernet printer… how do I set this up so I can use the printer from the merchant app?

Thank you mate for purchasing

please watch this video how

https://youtu.be/KOzbIeCZkC8?si=fJiYcU6ZjslrBMuj

Hi Basti,
Can this addon autoprint all orders without going to “POS” tab?

hi mate

it will be added next update

thank you

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