2 comments found.
I purchased and installed it in Tuturn v3.5, but it is not working. I opened a ticket 2 days ago still have not responded.
Anyone there?
Hello,
Thank you for reaching out, and we’re sorry for the delay.
Our support team will respond to your ticket as soon as possible. We understand how important this is and appreciate your patience in the meantime.
Best regards, Support Team
Thanks
You’re Welcome
The MeetPress Addon has a compatibility issue with the WooCommerce PayPal Payments plugin, causing a fatal error:
Fatal error: Declaration of WooCommerceWooCommerceLoggingLoggerNullLogger::log($level, $message, array $context = []) must be compatible with PsrLogLoggerTrait::log($level, Stringable|string $message, array $context = []): void
This happens on PHP 8.0+ due to mismatched method signatures I guess. I reported this to support over a week ago but haven’t received a response. Hoping for a fix soon, as it’s a major issue for my site. If both this plugin and WooCommerce PayPal Payments plugin are enabled at the same time, the website it goes down.
Hello,
Thank you for bringing this compatibility issue to our attention and for your patience. I have forwarded your report to our engineering team for a detailed review, and they are actively investigating the issue.
We understand the impact this has on your website, and we are prioritizing a resolution. The team may contact you shortly if they require additional details from your end.
If you need further assistance or have any updates, please feel free to create a support ticket at our support portal, and we will respond promptly during our official working hours:
https://amentotech.ticksy.comBest Regards,
Support Team
Thank you for your response and for forwarding this issue to your engineering team. I appreciate your efforts to resolve this and will provide any additional details if needed. Looking forward to the fix.
Stay with us, tomorrow team will be get in touch with you and resolve on urgent basis
Hi, Any news please? Thanks.
Hello,
Thank you for reaching out.
Our team is currently working on an update, which is scheduled to be released tomorrow. This update will include a fix for the issue you mentioned.
We appreciate your patience and understanding.
Best Regards, Support Team
Hello, I’m glad to hear the update is scheduled for release tomorrow and will address the issue. I appreciate the effort your team is putting into resolving this. Looking forward to the update. Cordially.
Hello,
Thank you for your patience.
Please download the latest release and try installing it. If you still encounter any issues, feel free to create a support ticket at our support portal: https://amentotech.ticksy.com, and our team will assist you promptly.
Best Regards,
Support Team
Hello, Can i ask where i can get this last update, because it has been 5 days and we didn’t get any update neither for the plugin neither for the template to fixe the issue. Thanks for your time. Cordially.
Hello,
Thank you for your patience.
We’ve been working diligently to address issues and include new features and enhancements. We have just released an update a couple of hours ago. Please update to the latest version and let us know if you encounter any further issues.
Best Regards,
Support Team
Hi, Sadly until now i still didn’t receive that update
Dear DBNman,
We have already resolved that issue and released an update. Could you please confirm if you have downloaded and installed the latest version?
If the issue persists, kindly create a support ticket at our support portal, and our team will assist you with the update: https://amentotech.ticksy.comBest Regards,
Support Team
Hi, I was waiting for an update here in “codecanyon” but I guess you did the update directly to my wordpress, now that I’m testing it, it seems working fine. Thanks for your help.
Good to know that
