852 comments found.
In order to use your script and charge vendors monthly/yearly subscription fee, what license do I have to purchase for each add-on ?
1. Qixer Main Script – Regular or extended ?
2. Seller Subscription Addon – Regular or extended ?
3. Digital Wallet Addon – Regular or extended ?
4. Live Chat Addon – Regular or extended ?
5. Qixer Buyer Flutter App – Regular or extended ?
6. Qixer Seller Flutter App – Regular or extended ?
as per envato license policy
1. Qixer Main Script – Extended ?
2. Seller Subscription Addon – Regular ?
3. Digital Wallet Addon – Regular ?
4. Live Chat Addon – Regular ?
5. Qixer Buyer Flutter App – Regular ?
6. Qixer Seller Flutter App – Regular ?
Dear Team,
I’m facing a very urgent issue. I have successfully installed the backend code and can access the buyer and seller panels. However, in the admin panel, the left-side menu bar displays only the dashboard link, with no other accessible items.
Could you please advise what I might have done wrong in this case?
Your prompt assistance would be greatly appreciated.
it’s normally happend if installation missing admin role assign.
Open a support ticket here with your purchase code. We have a dedicated technical support team. Our team will investigate your issue
Here is article for Learn how to create support ticket: https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website/
Our support team usually reply within 1days, but sometime it can take unto 5days. Note: Friday and Saturday is our weekend. Support Time: 10:00AM to 7:00PM ( Asia/Dhaka Timezone )
For urgent ticket check kindly forward your ticket id to us
Good job team! I’m experiencing an issue adding services to my website – each time I add a service I encounter an issue with the service location being set to (Kuala Lumpur, Malaysia or India) besides my service area and providers being set to Kenya
Open a support ticket here with your purchase code. We have a dedicated technical support team. Our team will investigate your issue
Here is article for Learn how to create support ticket: https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website/
Our support team usually reply within 1days, but sometime it can take unto 5days. Note: Friday and Saturday is our weekend. Support Time: 10:00AM to 7:00PM ( Asia/Dhaka Timezone )
Bonjour est-ce qu’il est possible de l’utiliser pour que mes vendeur puissent louer des articles ? Outillages , véhicule, matériels de jardin ….. merci cordialement
Unfortunately no sir, it does not support rent option
Hello, i have always been a supporter of Qixer as I have two licenses but i am a bit frustrated. I am still running the 2.1 version as i am afraid to crash my website. I have downloaded the update only to crash the site which i have since restored. The latest version is not working either for a new installation. The first attempt was showing a “please show a valid path error” which i fixed. I have followed your updated installation steps which are leading to additional error when you launch the website. A 404 error is shown requiring install which does not exist (mywebsite.com/install). Third, your install show 775, the screens shown 755. Which one please? Thanks.
sir, the issue you have mentioned here , valid path error, which is already resolved, it happened only for the new installation.
if you are facing any others issue please open support ticket our team will help you.
hird, your install show 775, the screens shown 755. Which one please? Thanks. -> cache folder require permission of 775
Thanks for your reply. I was able to install V2.7 on a new but after adding extra folders in framework and importing the install folder from an older version. Unfortunately, anything else beside the main page is 404. My ticket has been opened. Thanks.
if you found 404 page that might because your installation does not contain .htaccess file Friday and Saturday was our weekend, you will get reply from our team today.
Sorry to bother but I can see that you have replied to the my ticket but i can not open it. I have tried opening on several devices/cleared cache…. I fixed the 404 error per your guidance. Thank you. Now, on admin dashboard, all i can see is dashboard and languages. Tried changing the roles to 1 but still not working. Am i missing something?
Please disregard. I fixed the issue. Thanks for your support as always.
you are welcome sir,
you can open support ticket to get help from our support team.
Hi guys, I’m trying to ask for support from my XGenious account but when I entered my envato username and license I got the following: we have\t found any license associated with your given envato username and purchase code. Could you help me and clarify the situation please?
The “Install” folder is not located in the download folder and does not allow installation wizard.
Dear sir/Madam, There are no need for install folder now. We have upgrade our system which now automatically detect if you need installation or not. Based on that it will show you installation screen automatically. we have also updated our documentation.
we have\t found any license associated with your given envato username and purchase code. -> sir this is for check your website license, you will find this only if you have license any of your websites.
since you have not yet installed your script. please open a support ticket. you can follow this article. https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website/
Thank you for your prompt response, however, my account still appears as unlicensed. I attach evidence. Please take a look https://www.loom.com/share/cfec256f1b3d4132ab79cb2f822159f2?sid=093ed94d-e5d6-49b3-8d8d-7b4b17c3041a
sir, this is for check your website license, you will find this only if you have license any of your websites.
Would like to purchase this. Do you have any plans for Pesapal payment addon?
hello sir, if you can share pesapal payment gateway test credentials to contact@xgenious.com we will add that payment gateway in our future update
I opened my ticket with you guys a week ago still no reply your system is refusing to accept my purchase code
it’s not possible sir, we have ticket opened which is not replied more than 3days.
can you please share your ticket id so that I can check it and ask our support team
Can you reset my license for my new domain.
you can rest your license by yourself, follow this article for learn more https://docs.xgenious.com/docs/common-documentation/how-to-deactivate-domain-license/how-to-deactivate-existing-domain-license/
(#3294) License not working License Not Working [Support Ticket]
SEE MY TICKET PLEASE
Sir, Friday and Saturday is our weekend, Still I have forwarded your ticket id to our support team. you will get reply tomorrow morning
3294
Please see my ticket there is error in the script
I have forwarded your ticket id to our support team , since it’s 9:30PM at night our team will reply you tomorrow morning.
Social login doesn’t work.
ensure you have configure it properly, or you can ask help to our support team
Here is article for Learn how to create support ticket: https://docs.xgenious.com/docs/common-documentation/general-questions/how-to-register-for-xgenious-website/
Social login is not working in your demo version. Please send me the solution I have already raised the ticket.
sir, in demo we have not configured it.
why does the page builder doesn’t work?
Sir, In demo there are many things disabled. once you bought it you will get it fully working file without any restrictions.
demo doesnt work
Just check it is working fine,
here is demo : https://qixer.bytesed.com
here is landing page https://bytesed.com/our-products/qixer-service-marketplace/
Pre purchase questions. Please tell me does this product provide options to seller to show services type like in shop or in doorstep and both at the time of placing order. If admin don’t want to use subscription addon can admin set commission on each service from sellers sold services. Does this app provide whatsapp otp service. Does seller and customer app gives louder notifications both before service as reminder
Please tell me does this product provide options to seller to show services type like in shop or in doorstep and both at the time of placing order. -> it has only two type of service online and offline.
. If admin don’t want to use subscription addon can admin set commission on each service from sellers sold services. -> yes, possible, in admin panel admin can decide and set commission. -> no sir.
Does this app provide whatsapp otp service.Does seller and customer app gives louder notifications both before service as reminder -> yes, they get push notification on the mobile app
Please respond to my ticket # 3225.
Dear Sir,
Please wait for our Support team reply
We usually reply within 1days, but sometime it can take upto 5days.
Support Days: Sunday to Thursday Support Time: 10:00AM to 7:00PM ( Asia/Dhaka Timezone )
Regards Team Xgenious
It is related to the license with the new purchase. Please fix the issue ASAP. Can’t wait 1 to 5 days.
Dear sir, please be patient, I have forwarded your ticket id to our team for an urgent check. hopefully you will get reply soon.
Note: our support reply time is sent 2days in envato.
I don’t care about the 2 days; it might be for bug fixing; it is related to the license; I am unable to install it.
sir, you have miss understood my message. I have clearly mentioned I have forward your ticket to our team for urgent check.
our team already replied your ticket: 6hr ago https://ibb.co.com/Nyj9MP7
Please respond to my ticket # 2556.
forwarded your ticket id to our support team, please wait for their reply.
Hi, I was interested in the full package, but then I noticed three restrictions. One of them made me question the purpose of my purchase: if I cannot use this script for commercial projects, as indicated by a restriction (Cross on -> For Commercial Projects), how would it benefit me?
Could you please explain this? I want to create a website where users and sellers can buy and sell services.
Sir, we did not have any restrictions from our end.
It is mentioned on your website, Please check the “Full Package” Features list.
it’s because of envato license policy sir, but there are no restrictions in any of our script.
is there a option to turn off the chats?
you can disable chat addon to hide chat option.
So chat is an add-on, right? So if I don’t have it, they won’t be able to chat with each other?
next question: is there an Asap booking? because in the demo when the date is today there is no booking schedule
is there a theme? or other design
if you don’t have chat add you will not have live chat option. yes, the has booking option in the web app and mobile app as well.
no sir, we idd not have any other theme now. but if you want we can design a new theme for yourself as part of customization
Sales ended before time,why ?
Sales ended its time not before ended time. it’s work on EST time.
Hello,
Can be added other services like dentist appointment , dog keeper, any schedule/appointment kind etc..?
Is this a B2B software? i’m interested…
look forward your reply
yes sir, those can be added as part of customisation. contact through this page https://xgenious.com/customization-service/
Do you have a prices page? If, for example, I want to sell the service to businesses and I want them to pay a monthly fee, do I have the option to add a page with prices?
and when a customer wants service, he will contact the professional yes? and i get my commission yes, which i can set of the platform yes?
Do you have a prices page? If, for example, I want to sell the service to businesses and I want them to pay a monthly fee, do I have the option to add a page with prices? -> no sir, monthly service option is not available.
when a customer wants service, he will contact the professional yes? and i get my commission yes, which i can set of the platform yes? -> yes, customer can contact with seller before place an order, once customer place an order, platform owner will get his commission.
So when i purchase the software and the app, I will install it on my server, and will be able to connect with a few different payment solutions correct?
Does your software have integration with stripe paypal?
Also, i need to add a new design or you’re able to provide support including the app?
So when i purchase the software and the app, I will install it on my server, and will be able to connect with a few different payment solutions correct? -> yes you can. we already have 20+ payment gateway support.
Does your software have integration with stripe paypal? -> yes. you just need to add your api keys and those payment gateway will work out of the box.
Also, i need to add a new design or you’re able to provide support including the app? -> yes sir. please contact through this page for it https://xgenious.com/customization-service
Do you have rtl ?
yes sir, We have RTL support you can enable RTL from admin panel -> language settings
Hello
Question- can the app be installed and checked on a cellphone?
yes you can check it android device. buyer app: https://play.google.com/store/apps/details?id=com.xgenious.qixer seller app: https://play.google.com/store/apps/details?id=com.xgenious.qixer_seller
thank you.
i’m planning an app, the reason i dig it so much is because you can make small changes to have the app adaptable to esim. i can send you an example if you need it. if i add a new service, for example, esim, can i make offline all other services? if yes, it needs to have the option to search for countries and buy it per country, is that something you might be able to do it?
The
Yes sir, we can do this change for you.
Please share your requirements details here so that our team can reach out to you for discuss more detail and send you estimate quotation: https://xgenious.com/customization-service/
About the esim- please check here https://www.esimo.io/
I can also tell you, that there is no such app that can be purchased so you can make a good income from it, you have the base, and small changes are not a big deal.
Check the link, what i would suggest, is to have both options in the same app, i think just by modifying your extras would be perfect.
thank you ahead.
Following my previous message, my idea is to have both purchased, handyman, and esim. now, esim, you can sell after, and on top, i offer you to join me, i offer you a nice %.
we may consider your idea for the future. but can not guarantee we will develop such app. you need you can hire us for it.
ok, about esim,
are you able to make some changes, these are minor changes, like adding a purchase for each item, an option to add countries and prices for each one, and hats all.
I would make all options offline ( with a button) and have the options mentioned above live. If possible, we can certainly proceed.
sir, we can not guarantee about the feature you have requested that will be implemented or not. but I have take note for them, we may consider them for our future update.
if you need that urgently I would recommend you to hire any developer for those changes
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