1027 comments found.
Hello does this platform has a COD (Cash on delivery) option for payment also can be the shippping different for every vendor?
Thank you for your queries. We would like to let you know that, we have Cash on Delivery(COD) feature avaialble in our system. You can check that on our demo site.
Regarding the shipping payment, we would like to let you know that the shipping payment is not configured by the vendor, it is solely configured by the admin and it does not have any connection with the vendor. To know more about how shipping is set, please go through our documentation on the following link below- https://docs.martvill.techvill.net/admin/shipping/Regards.
UddoktaPay payment gateway is not working!
We are extremely sorry to know that you are facing some issues regarding UddoktaPay payment gateway. However, we are unable to face the issue from our end. So we kindly request you to create a support ticket at our dedicated support portal at https://support.techvill.org/ with all the details of the issues that you are facing regarding the payment gateway so that our support team can provide you the necessary assistance regarding the issue.
Regards.
I have already informed your customer care that the UddoktaPay payment gateway is not working.
How long will it take to fix the UddoktaPay payment gateway?
We have replied you via your support portal. Please follow up there.
Regards.
I looked at the documentation, I would like to buy, but I do not see the currencies available, is it possible to see the different currencies? And how to change currencies for local customers?
You will be able to add currencies for multi-currency purpose from Configurations>Currencies. All the currencies will be coming from the Database.
You can change the default currency of our system from Configurations>General Settings.
In our system, when you configure a multi-currency, all the products of the system will be displayed on the system default currency. However, if an user changes the system currency to his default currency he will be able to see the converted price on his local currency if the configuration is set for that currency.
Regards
Please is vendor url still system generated or it can be customized to suite Vendors brand name by admin ?
Thank you for your query. We would like to let you know that the vendor url is system generated and vendor url does not have any connection with brand. Also, you are not allowed to customize the vendor url as per your preference.
Regards.
Critical Issue in Martvill Email Template:
Dear sir,
Once again, a new bug has been identified in the email template system.
The Martvill email template currently has several broken links and structural issues, causing all emails to land directly in the spam folder.
Testing Observations:
-
Template Issue:
- Multiple links are either broken or improperly configured.
- The overall email structure has flaws, which likely trigger spam filters.
-
Plain Text Email Test:
- When tested with a plain text email, the email was delivered to the inbox without any issues.
- This confirms that the problem is within the template, not the record configuration (SPF, DKIM, DMARC).
Next Steps: You can test this issue from your end, and I’m confident you’ll see the same results. I suggest thoroughly reviewing and fixing the template to resolve this problem.
If required, we can explain the details further via AnyDesk or similar tools to demonstrate both conditions.
Best regards
Thank you for bringing this issue to our concern. We will look into the issue and check for the root cause of the issue. In the meantime, we request you to create a support ticket at our dedicated support portal with more details to the problem mentioning if that appears for any specific template or as a whole and other details that you have faced to figure out the root cause of the issue.
Regards.
Ticket No: #6800 here you can see “Critical Issue in Martvill Email Template:”
let me know if you need anything. please make this platform stable.
We have provided you the necessary response on your support ticket. Please follow up there.
Regards.
I wanted to share some feedback regarding the recent API integration and the selection of the Quick route (it should be OTP sms api). Unfortunately, the chosen route seems impractical due to its high cost of 30 INR per SMS, making it unsuitable for regular use. This approach does not effectively serve the intended purpose.
Moving forward, I’m hopeful that you can reconfigure the Fast2SMS SMS Gateway to leverage a more cost-effective and efficient solution.
Thank you for addressing this matter, and I’m confident you’ll arrive at the best configuration soon.
Best regards
We have provided you necessary reply on your support ticket number 6767. Please follow up there.
Regards.
can i use this as a single vendor
We offer a free plugin called Single vs Multi Vendor Switcher. By installing this plugin, you can easily enable or disable the single-vendor feature as needed.
Plugin Link: https://martvill.techvill.net/plugins/11052300/single-vs-multi-vendor-switcher
Hello Developer, i am not able to verify my purchase while install your application MartVill
i am getting error “This purchase code does not belongs to this user. Please try valid username/purchase code or contact the seller support”
and cold not be able to get the upgrade document link is broken
Thank you for bringing this to our attention. We apologize for the inconvenience you’re facing while verifying your purchase and accessing the upgrade document.
To resolve this issue promptly, we kindly request you to contact our support team through our dedicated support portal at https://support.techvill.org/. Our team will be happy to assist you with verifying your purchase and providing the necessary documentation.
We appreciate your patience and understanding, and we look forward to resolving this for you as soon as possible.
Regards.
when did you release delivery man app & seller app ?
Thank you for reaching out to us regarding the Delivery Man App and Seller App.
We would like to inform you that our team is actively working on the Delivery Man App, and we are committed to ensuring its quality and functionality. However, it may take some time before the app is ready for release.
As for the Seller App, we currently do not have any plans to develop or release it. That said, we value your feedback and are always open to understanding your specific needs. If you would like to discuss the Seller App or have any other requirements, we encourage you to reach out to us via our support portal at https://support.techvill.org/.
We appreciate your understanding and patience as we continue to enhance our offerings. Please feel free to contact us with any further questions or concerns.
Regards.
Dear Author,
SMS Plugin > Fast2SMS – Not Enabling or Functioning
SMS Plugin > Fast2SMS
We kindly request you to address the bugs in the system, as they have been causing inconvenience for many of us. Please review and verify the issue on your end, as it appears to be a global problem.
If this is not a bug on your side, we would appreciate it if you could inform us accordingly. However, if it is indeed a bug, please ensure it is fixed in the next update. Rest assured, we are here to support you.
Thank you!
https://codecanyon.net/comments/31195908Thank you for bringing this issue in our concern. We would definitely look into the issue and provide a feedback promptly.
Regards.
I purchased your script, assuming it would be suitable for selling digital products. However, I’ve realized that the script is not designed for this purpose. I request the authorities to enhance the script in the next update, making it appropriate for digital product selling.
Thank you for sharing your thoughts and feedback regarding our script. We deeply value your input, as it helps us refine and improve our product offerings to better serve our clients.
The digital product section in our script has been developed from a global perspective to cater to diverse business needs. Over time, this approach has been well-received by many users, and we are thrilled to see it positively impacting businesses worldwide.
That said, we are honored to receive your specific feedback on enhancing the script to better suit digital product selling. Rest assured, we will carefully review your suggestions and assess the feasibility of implementing such features in future updates. While we must ensure alignment with our broader business strategy, we remain committed to exploring opportunities that add value to our clients.
Once again, thank you for taking the time to provide your insights. If you have additional details or specific requirements to share, please do not hesitate to reach out.
Regards.
Please add the “Product Option” feature to make the script suitable for digital product selling. Without this single option, selling “Digital Goods” products is not feasible. For example, please check this screenshot: https://prnt.sc/f7aESk5ivk9T
Thank you for your suggestion and for sharing your feedback with us. At this moment, we do not have plans to add the custom field option for digital product selling as described in your request.
However, we truly value your input and will review your request carefully. Our team will assess its feasibility and consider it for future updates based on the needs of our clients.
If you have any additional suggestions or need further assistance, please feel free to reach out. We’re always here to help and appreciate your continued support.
Regards.
Is there a way for an admin to log in as a vendor to supervise the chats they are having with their customers? ...because some of them will likely advise their customers who chat with them to inquire about a product to deal with them directly.
Most of vendors with bad motives or who are greedy will suggest dealing on WhatsApp to avoid commission charges on the platform. They might even end up scamming the customer, which could tarnish the store owner’s image.
Admin does not have access to view messages between vendors and customers. If you believe vendor may be untrustworthy, you can disable their permission to use the chat feature.
If you would like to enable supervision of vendor-customer conversations, it would require customization. Please provide your specific requirements by creating a support ticket at https://support.techvill.org/, and we will assist you further.
nice work , i have one question Can I add products with an annual, monthly or daily subscription?
Thank you for your wonderful query. Regarding your query, we would like to let you know that once you create a subscription plan you will able to add the total number of products one can create while subscribing to a plan. Based on the subscribed plan, the vendor will be able to add products for the allowed numbers of products.
Regards.
Google translate
Attributes must be linked to a category.
What the attribute is used for, the attribute is used to Specify the characteristics of the product, and also when filtering, it was possible to select filter by attribute.
At the moment, the problems with the attribute are a complete mess. It mixes everything up like garbage, regardless of which category this attribute belongs to.
Attributes must be linked to categories.
This makes it much easier to add product characteristics. When selecting a certain category, the attribute should be released only after the category is selected. If a category is not selected, a warning should be displayed stating that the category should be selected first.
And the attributes should come out specifically related to this category, it should not be shown in other categories because it makes it difficult? Search for the desired attribute.
For example, if I post a laptop and select the laptop category, then the attributes should only come out related to the laptop, other attributes should not come out. This will simplify the possibilities a lot. Selecting an attribute.
At the moment, a complete mess is happening as an attribute, a solid one is being selected, like garbage, and in this regard, the choice of an attribute becomes more complicated and the publication of a product thus becomes more complicated.
I ask you to make sure that the attribute is linked to a specific category when adding attributes by the administrator, he can link this attribute to a category so that later users can select Categories and it is also easier to select attributes related to a specific category.
Otherwise, the attributes are complete dross and garbage if it is not tied to a specific category.
It is very difficult to choose the right attribute related to a particular product. If this attribute is not assigned to a specific category.
Атрибуты должны быть привязаны к категории.
Для чего используется атрибут, атрибут, используется для того, чтобы Указать характеристики товара, а также при фильтрации можно было выбирать фильтровать по атрибуту.
На данный момент проблемы с атрибутом полный бардак. Она смешивает все как мусор все подряд независимо к какой категории относится этот атрибут.
Атрибуты должны привязаны быть категории.
Это намного упростить возможности добавления характеристики товара, при выборе определённой категории, должно выходить атрибут только после того, как выбрана категория. Если не выбрана категория, должно выходить предупреждение о том, что первоначально нужно выбрать категорию.
И атрибуты должны выходить именно относящиеся к этой категории, она не должна показываться в других категориях так как это затрудняет? Поиск нужного атрибута.
К примеру, если я публикую ноутбук и выбираю категорию ноутбук, тогда атрибуты должны выходить только относящиеся к ноутбуку другие атрибуты, не должны выходить. Это намного упростить возможности. Выбора атрибута.
На данный момент полностью бардак происходит так, как атрибут, выбирается сплошной, как мусор и в связи с этим усложняется выбор атрибута и публикации товара таким образом усложняется.
Прошу сделать так, чтобы атрибут привязывался к определённому категории при добавлении атрибутов администратором, он мог привязать этот атрибут к категории для того, чтобы дальнейшем пользователи могли выбирать Категории и также легче была возможность выбора атрибута, относящихся к определённой категории.
В противном случае атрибуты-это полный шлак и мусор, если она не привязана к определённой категории.
Очень сложно выбрать нужный атрибут, относящийся к определённому товару. Если не назначен этот атрибут к определённой категории.
Thank you for your suggestion regarding connecting attributes with categories. We would definitely review your request and check the feasibility of implementing attributes with categories.
Regards.
We are extremely sorry but we currently do not have any plan to add the payment gateway that you are mentioning. However, if you want it on an emergency basis, you can contact our customer support portal at https://support.techvill.org/ with all the details and our support team will assist you regarding the required steps.
Regards.
Please, what is the URL to see all shops from the front end or how can a user see all shops or popular shops or shops nearby?
You can visit the shop page from the homepage header menus. It will show you all the products from all the shops in the system. If you have any further queries, please create a support ticket at our dedicated support portal.
Regards.
Your products are giving server error, I really liked your layout and the system but I can’t test it properly because of the server error
We sincerely apologize for the inconvenience caused while trying to access our demo site.
Upon reviewing it from our end, we found that everything is functioning as expected. We kindly request you to try again and see if the issue persists.
If you continue to experience any difficulties, please don’t hesitate to reach out to us by creating a support ticket at our dedicated support portal: https://support.techvill.org/. Kindly provide all the necessary details, and our support team will be happy to assist you promptly.
They have good website but poor mobile apps…..flutter is the best. After going through the customer mobile app I realized it lacks so many things. I don’t know when they will develop all apps using flutter. Im.just waiting when it developed with flutter
We are extremely sorry for not being able to release our mobile applications using flutter lately. However, we would want to let you know that, we have received requests regarding using flutter to develop mobile application and we are currently reviewing the requests and will take a decision on this soon.
Regarding the lacking that you mentioned in our application. We would love to hear more about it. So we request you to create a support ticket at our dedicated support portal at https://support.techvill.org/ with all the details and our support team will assist you there.
Regards.
Why don’t you build your apps using Flutter technology? We’ve complained and suggested, but it seems you don’t want to take our suggestions. This item has potential, but it could be better if you would listen to your users. We have voted for Flutter apps, yet no one is addressing it. We’re just watching.
We are extremely sorry for not being able to release our mobile applications using flutter lately. However, we would want to let you know that, we have received requests regarding using flutter to develop mobile application and we are currently reviewing the requests and will take a decision on this soon.
Regards.
Hello, your demo is not working? I only see this message An error occurred processing your requests.
We are extremely sorry to know that you are facing issues to go through our demo site.
However, we have checked from our end and figured out that it is working completely fine. It would be better if you can check again.
Additionally, if you are still facing issues going through our demo site, please let us know through creating a support ticket at our dedicated support portal at https://support.techvill.org/ with all the details and our support team will assist you there.
Regards.
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