5004 comments found.
Can you please answer the tickets?
Of course.
Hello, Please consider adding a student/parent subscription function such that when a parent or student has not yet paid after expiry of the subscription, student and parent are not able to access all features except the payment module to pay and the system activates their full access again
There is a problem in system associate with purchase code.Sometime show invalid Code…This Script Use multiple user or Client in Real time if any problem in purchase Code then it is a very big problem.We lose our user and client!!!....Hope RamomCoder fix this problem in quick way….!
Does anyone know anything about Zoom Account Config? How can we fix it?
Ticket No #257
We are looking into your ticket and responding very quickly.
Hi,
Why is it not possible to connect both parents (mother and father) to a student so they can both monitor the child’s progress?
Currently, it seems like only one parent can view the student’s details. If we create an account for the mother, what about the father? How can we connect the father to their child’s account as well?
Hello When we try to update the last version 6.7 not successful and this message came
Purchase key already used to download upgrade files for version 6.5.0. Performing multiple auto updates to the latest version with one purchase key is not allowed. If you have multiple installations you must buy another license.
If you have staging/testing installation and auto upgrade is performed there, you should perform manually upgrade in your production area
Upgrade failed? The error can be shown also if the update failed for some reason, but because the purchase key is already used to download the files, you won’t be able to re-download the files again.
Click here to send an mail and get your purchase key removed from the upgrade log.
Note We didn’t buy saas, the problem because that ? What it mean?. Please need quickly help
please we need to upgrade our LMS to last version
Ticket No #120 please can you see but coming new update add our required. Please look at this ticket number and don’t say anything else or I could not do it because of this problem
i need fix problem in Ticket No #240
Last Activity 03/12/2024
Ticket No #241 Last Activity: 26/11/2024 00:39:09
NO ANSWER !
I currently have 19 open tickets 
and hope you can respond to them soon.
We’ll keep answering your tickets, one by one.
Some tickets have already been answered.
We are evaluating your product for potential purchase, but we found that, the “Card Management” feature does not quite work well. For example, in order to generate a student ID card, I created a template, but preview does not seem right considering the dimensions I have given. It is also not intuitive. Can you please add pre-made templates to it so that Its easy for people.
The same case with Admit card, can you add pre-built template?. Also, is there a provision to create Transfer certificate of student?
Please let us know as early as possible to enable us make right decision to purchase this software. Also, let us know when is your next release going to come?
Hello,
I currently have 17 open tickets and hope you can respond to them soon.
Great! Your ticket will be answered in stages.
Reading comments and reviews shows that this products truly lack support. Not a good products to purchase.
Thank you for your comment. We will try to improve our service further.
I’ve been waiting for an answer to my ticket for 2 weeks now. Ticket No #234
Please waiting for your answer ABOUT MY TICKET Also when will you update this item please.
Hello, I hope this message finds you well. I currently have nine tickets awaiting a response, and I kindly request your assistance in addressing the following tickets as they are especially important to me:
Ticket No #256 Ticket No #253 Ticket No #258 Your prompt attention to this matter would be greatly appreciated. Thank you in advance for your support!
Whats your upcoming update release date?
We are working on it, so we cannot give a specific date at the moment, but the specific date will be announced very soon.
Thanks
After Upgrading to 6.7 (Latest), if u login to student account and change academic session to previous session 2023-2024. The Report Card of last session is not found. Pls give me an urgent feedback
When You release Update will it remove my custom updates?
Hi RamomCoder,
You always assume my questions.
I tried also creating ticket, no response yet
Ticket No #243
I have raised many problems in front of you in these 3 months. Most of them you have wasted my support time by not providing solutions. And you have wasted a long month of mine. But you will have to give an account of it. Time does not always go the same way Mr. Sumon… Hope you will answer…
I just want to know have you stoped support for Indians?
I need a loud speaker to wake them up. Can someone help me?
You are neglecting me my dear… still I am waiting… If you do not want to give support me please let me know…. I will never post again and even I won’t bother you.
We have reviewed your ticket.
The things you are saying there, our system is developed in such a way. Now if you want some changes, it will take time or you will have to customize it.
You have to remember that this is not under our support.
Thanks
My dear that’s good… You should have share this in the beginning. You are telling me after 1 month. Secondly: Do you think that the things I have given you need to be customized or should it remain in your system? These are serious errors in the system. Which should be resolved very soon. I am generating some more tickets, I hope you will provide solutions.
