31 comments found.
I’m using Stockly and have run into two problems: 1) Full payment recorded, but generated invoice shows full amount due Steps to reproduce Create a Sales Order (e.g., total £1,000). Record full payment against the sale. The UI shows a green tag “Paid in full / Nothing due.” Generate/print the Invoice for that sale. Expected: Invoice status = Paid, Due = £0.00. Actual: Invoice shows full amount due again (appears “Unpaid”). Notes: It looks like the invoice’s balance isn’t binding to the recorded payment lines. Please ensure invoice balance is derived from sum(payments applied to this invoice) and not reset on invoice generation or delivery/stock events. If payment is recorded at Sales Order level, it should be applied/allocated to the spawned invoice automatically. 2) No workflow for partial returns (specific items/quantities) Scenario: I sell multiple items, later the customer returns some quantity (not the whole order). I need to: accept partial returns at line-item level, issue a credit note (full or partial), restock returned quantity, and reflect the refund/credit in the customer ledger. Current behavior: I can’t find a way to return specific quantities per line; there’s no guided RMA/Return → Credit Note → Restock flow.
Hello,
In different countries legal statuses and expactation are very different from an invoice as a legal document; thus we made the section to satisft most of our client’s expectations. But your request will be reviewed and might be applied as an option.
For your second request, current version is not have an actual return logic; withdraw option is more like a partial solution. A detailed return mechanism is on our update schedule.
Sincerely, JiraCreative Support Team
Question: Is there a way to add materials under products, similar to how Craftybase works? For example:
Products
Materials
And once a product is sold, the stock of the materials (ingredients) used for that product is automatically reduced. Craftybase also handles cost splitting across materials. Is there any way to achieve something similar with this theme?
Hello,
BOM (bill of materials) system is currently under development. Detailed cost analysis will also be available.
Sincerely, JiraCreative Support Team
Do you have an estimated timeline for completing this? I’m really interested.
Our estimated timeline for the specified features is 4-to-6 weeks.
Hi, just wanted to check in to see if there are any updates on this.
When I create a sales order and record full payment while stock status is still pending, everything looks fine, but once I confirm stock-out the system again shows the order as if payment is due, creating a duplicate payment request even though a payment entry already exists; additionally, if I later edit the same sales order to add items, the system recalculates the order total from scratch and ignores the previous payments already applied, instead of carrying them forward and adjusting the balance — can you please check and fix so earlier payments remain correctly applied after stock confirmation and order edits?
Hi,
The bug is noted and will be fixed soon, thank you for your guidance on the issue.
Sincerely, JiraCreative Support Team
Hello again,
We have determined that this bug was out-of-dated and already fixed. Demo stuck at a previous version and current version is deployed now.
Sincerely, JiraCreative Support Team
Photo gallary not working i trying alot to add png and jpg files different sizes but its not working
Hello,
Please contact us via support system.
Sincerely, JiraCreative Support Team
Hello again,
This problem was specific to the demo due to a server error and is been fixed now.
Sincerely, JiraCreative Support Team
the demo access does not work
Hello,
Login is disabled on iframes due to security concerns. Please simply go to https://stockly.jiracreative.com/ and try again.
This app has poor support, I purchased a support license on top of the product and they have not answered me until the license expired, and logged in support tickets, sent emails etc
Hello,
We sincerely apologize for the experience you’ve had. We fully understand your frustration, and we take customer support very seriously. While we aim to offer timely assistance to all our users, we acknowledge that the response to your support requests fell short of our usual standards. We truly regret that your support license expired without receiving a resolution.
We want to clarify that we strive to provide support to all customers, even those whose support licenses may have expired. Our goal is to ensure that all users have a positive experience with our product, and we are continuously working to improve our response times and overall service.
Please do not hesitate to reach out to us again, and we will do our best to resolve any outstanding issues promptly.
We value your feedback and appreciate your patience.
Sincerely, JiraCreative
I want to be able to move the invoice from pending to paid when we complete a transaction, at present when we move it to complete it moves back to pending and, also the feature to download the invoice to send it to customers is not there as promised.
Hello,
We would like to inform you that support for printing or exporting invoices as PDF is currently available within the system. We understand that you may have encountered some inconvenience and kindly requested that you share your experience, including a screenshot, screen recording, or any other relevant information. Unfortunately, we have not yet received a response from your side.
We would appreciate any further details you can provide to assist in addressing the issue. Your feedback is valuable to us, and we are committed to ensuring a smooth experience.
Thank you for your understanding.
Sincerely, JiraCreative
login credentials don’t work on demo https://stockly.jiracreative.com/login
We are truly sorry for the late reply,
It has been fixed now, please try again.
Hello
I was helped last time but I want to be able to move the invoice from pending to paid when we complete a transaction, at present when we move it to complete it moves back to pending and, also the feature to download the invoice to send it to customers is not there as promised.Please one final request in your next update if you can add the feature to do quotations and, when those quotations are approved we should be able to move it to invoice and issue the invoice or null the quotation if our proposal fails
can you explain how to transfer stock from one warehouse to another?
That will be implemented on next update.
Logins don’t work on demo please fix
Thanks
Hello,
Login is disabled on iframes due to security concerns. Please simply go to https://stockly.jiracreative.com/ and try again.
Every person should avoid this item
Hello,
Thank you for reaching out to us regarding your recent experience and starting the support inquiry.
Upon investigation, we found that the issue was not related to Stockly but was caused by a misconfiguration in your php.ini file. Specifically, the session save path was not writable, which prevented users from being able to log in. This issue has now been resolved, and everything should be functioning correctly.
We appreciate your feedback and would be grateful if you could update your comment to reflect the resolution of the issue. If you have any further questions or require additional assistance, please do not hesitate to contact us.
Best regards
i sent a refund issue via envato 16 days ago but no response envato or author, nexttime will reminder it and go another marketplace
Hello again,
As we said before, since you have download the item and the issue you have faced has nothing to do with our product a refund will not be suitable.
Thank you for your understanding.
Logins don’t work on demo please fix
Thanks
Hello,
Login is disabled on iframes due to security concerns. Please simply go to https://stockly.jiracreative.com/ and try again.
interested in purchasing this , does it allow white labeling and can i get it translated in french ?
Hello,
Reselling is prohibited; however, you may use the software for your clients by purchasing one license per client under your name.
Currently, translations are available in English, German, Spanish, and Portuguese. French can also be added as a default language if there is sufficient demand. Additionally, you can easily translate it into French yourself, thanks to its user-friendly and translation-ready localization system.
Hello, i try to test your web app but no credentials available. could you please help?
Hello,
Sorry for the trouble, there has been a mistake when editing item details. You can check again.
Hi, is the project built on a PHP framework? If so, which one? Could you also share a bit about the project architecture? Just trying to gauge how straightforward it would be to modify the code if it’s not built on a standard framework. Appreciate it in advance!
Hi,
It is built on top of a custom framework whiich is heavily influenced by Laravel in many ways. If you are familiar with Laravel it would be very easy to maintain and edit the project.
Hi,
Can you please let us know API capabilities of this sofware and point us to documentation of it?
Hello,
Currently there is no public API system implemented (only a private API is available for internal use in datatables etc.) but it can sure be implemented if users request it.
Iam interested on the Stokly, but I need it translated to portuguese version, as soon as its available I shall be the first to purchse. Is there any date for the update release with language tranlstion option?
Hello,
If you can leave an email address or contact us via our profile we can send a notification when it is available.
Hello again,
Portuguese translation is available now.
Hello, I am interested in buying Stockly but I only have 2 question, does Stockly send a quote email (or invoice) to the client? and Can it be installed on normal hosting with mysql?
Hello,
Stockly can work on a normal hosting but it could require it to work on root path, could be yourdomain.com/ or sub.yourdomain.com.
Currently mail option is not avalilable but on the update schedule.
