Thank you for your queries. We would like to let you know that, in our system multiple vendors can sell their products and create shop for them also. However, the shop they create can not be access by subdomain. You can access their shop within the main domain. Though this feature is not part of our core application. However, you can request for a customization for that.

Regards.

We are extremely sorry to know that the media manager is not working properly in your system. Based on your queries, we have come to know that you are facing issues regarding the uploaded pictures. However, we checked the issue on our demo site and it is working properly there. We would like to request you to check there.

If you are still facing this issue on your system, please create a support ticket at our dedicated support portal at https://support.techvill.org/ with all the details and our support team will assist you there.

Regards.

Google translate

The problem is solved, this problem occurs if the photos were uploaded via ftp As a result, at this time. The download manager module stops working completely. If you delete everything that was uploaded via ftp, then it starts working again. I uploaded photos from your site via ftp, since the demo data was not uploaded initially, and as a result it was completely empty and I could not see the functionality. In order to see the functionality, I uploaded photos from your demo site. That’s why there was a problem, because I uploaded photos in the folder where the photos are stored, which is why he couldn’t figure out what was going on and as a result, he completely stopped working as a download manager.

Проблема решена, эта проблема возникает, если фотографии были загружены через в ftp В итоге в это время. Модуль менеджер загрузок полностью перестаёт работать. Если удалить все то, что загружено было через ftp, тогда он начинает опять работать. Я загрузил через ftp фотографии из вашего сайта, так как изначально не был загружен демонстрационные данные, и в итоге она полностью пустая была, и я не мог видеть функциональные возможности. Для того чтобы увидеть функциональные возможности, я загрузил фотографии из вашего демонстрационного сайта. Изза чего возникла проблема, так как В папке, где хранятся фотографии, были загружены мною фотографии, изза чего он не мог определиться, что такое происходит и в итоге, он полностью переставал работать менеджер заггрузок.

Hello

Thank you for your query. However, in our system only the admin has the permission to set the shipping configuration. No vendor is allowed to set or configure the shipping charges as per their preferences.

Regards.

We are extremely sorry to let you know that, in our system we currently do not have the option where you can load products in the system via an api.

There is an option in our system where you can import products based on CSV files and even create external products as well.

For more information, please create a support ticket at our dedicated support portal.

Regards.

We are extremely sorry to know that you had to face some issues with our support portal. We would like to let you know that, we have already fixed the issue on our support portal and it is working fine now. Please check it now to raise any support ticket.

Regards.

In our system, we have the option to select a single primary color for each homepages. You will be able to configure it from Website Setup>Appearance>Layout. Also you can select the font family of the text of each homepages from Website Setup>Appearance>Font Family. Please check our demo site for more info.

If you have any additional queries, please create a support ticket at our dedicated support portal at https://support.techvill.org/ with all the details and our support team will assist you regarding this issue.

Regards.

In our system, we have the option to show the most recently created products on top of the product list. However, we also have the option to rearrange the product list in Alphabetical order.

For more information regarding the product list, please create a support ticket at our dedicated support portal at https://support.techvill.org/ with all the details and our support team will assist you there.

Regards.

The issue has been addressed, and it should now be functioning properly.

Kindly try accessing it again, and feel free to contact us there if you encounter any further difficulties.

Thank you for your query. We would like to let you know that we are working on Delivery man app and we are hopeful of introducing this app soon in our product. However, we can not provide an estimate regarding our seller app as of now.

Regards.

We are extremely sorry, in our system we do not have the option to add custom domain option for vendors. In our system, we have the option for single domain authentication not custom. Please check our demo site for further reference.

Regards.

In our system, you can use your purchase key only on a single domain. Since you have already used the purchase key on your domain once you will not be able to use the key on any other domains. However, you can change the domain from our support portal to use the key on your subdomain then the system will be removed from your main domain. After finishing your configurations from your subdomain you can shift back to your main domain.

Regards.

got it

ignore , got it

We are extremely glad to know that you have resolved your queries. However, if you have any further queries, please let us know by creating a support ticket at our dedicated support portal at https://support.techvill.org/ with all the details and our support team will assist you there.

Regards.

Thank you for your suggestion. We would like to let you know that we would definitely look into your request and review it.

Regards.

Thank you, When can we expect UddoktaPay to be available in your script?

We currently can not provide an estimate regarding the release of UddoktaPay in our product. However, we can assure you that we will certainly review your request if that aligns with our product business goals.

Regards.

Thank you for asking your query. We would like to let you know that in our system we have the option to add dynamic attributes where you can set the values for each attributes. While creating a variable product, you can add attributes to the products and the respective values should be visible for the customer to choose while adding that variable product.

Regards.

Thank you for your query. We would like to let you know that we have already received your support ticket on our dedicated support portal and provided the necessary response required over there. Kindly follow up there for any issues. Also please do not disclose your purchase code on any public platform for your own safety.

Regards.

We are extremely sorry, but currently we do not have the payment gateways available in our system. But if you want that on your system you can customize the payment gateways yourself. You can also take our assistance regarding this matter. To take our assistance regarding the payment gateways, please create a support ticket at our dedicated support portal at https://support.techvill.org/ with all the details and our support team will assist you there.

Regards.

Thank you for your query. We would like to let you know that we have received your ticket on our support portal and we would like you to follow up there.

Regards.

We have provided you the necessary response required on your support portal. Please follow up there.

Regards.

There is an option to add the global categories of our system. However, if you do not want to have the global categories then you have to create new categories to be available to see on the vendor panel. You can add your created categories while creating new products. To enable the global categories, you need to enable the global categories from Configurations>Products>Vendors.

Regards.

In mobile view

We have tried to Filter the product by clicking on Fliter button in mobile view but the right sidebar panel not showing what should i do now ? kindly assist ..

how do i set default currency for my country? I am seeing usd symbole everywhere.. kindly tell me how to set default currency

You can set the default currency by following the docs-

We would like to know that we have a bunch of Indian payment gateway in our system which includes Instamojo, razorpay, paytm and agilspot pay which are all Indian payment gateway. Apart from that, if you need any alternative payment gateway then you can request us and we will be able to provide customization support on that.

Regards.