76 comments found.
Frankly, this is the worst treatment I have seen from a theme I bought. No support responds to us, and nothing we asked for has been fixed. I just bought a large host for this theme, and I think I will sell the host because of the poor quality and lack of it, or I will file a complaint with Envato. No update, no support responds to us at all, and the money is gone.
Your money is here, and will be here for 6 months. Your problems are resolved. Check the ticket reply.
What was the only problem that was solved? The client only modified the group and nothing else was solved. The payment problems are still stopped and do not work, and I cannot modify the groups or sections or choose which of the sections appears in the main menu.
You are using the comments section for support. Please
For all your support, installation, customization, or inquiry needs, we kindly request you visit our dedicated support desk at
https://wstacks.com/client/support/deskTo ensure a streamlined and efficient support experience, we kindly ask that you communicate with us exclusively through our support system. Your inquiries and requests will receive our prompt attention.
Thank you for choosing our services.
Please modify the theme as soon as possible and add the updates requested by me and other customers. I have read most of the comments of people who bought the theme and it is clear that everyone is not satisfied with the lack of updating the theme and that it is not completely complete and has many errors. Sections and groups cannot be deleted or even modified by users and some other common errors. I do not want to mention other errors, but you must work on updating as soon as possible because this theme, in my opinion, will be the most important theme for you in the future. Thank you for your good treatment and I hope you do what is necessary.
Peace be upon you, I have a problem with the theme installation
We got your ticket. Please reply accordingly. Thanks
The ticket has been answered.
I bought the theme but I don’t like it without updating the ads and other modifications I requested to suit the customers
We got your ticket. Please reply accordingly. Thanks
Will we keep waiting for the update a lot? As you can see, not many people buy the theme. Everyone is waiting for the update and adding ads to profit from the theme.
You are correct.
I need the theme, but I am waiting for the next update to add ads to the theme because it is difficult for someone to pay to publish their group because there are many competing sites for free. We hope to add ads to the theme and download the update as soon as possible. I have another suggestion for you to work on integrating the theme on the mobile by displaying a number of groups in one list to appear beautifully on the phone. Also, the slider shows more than one icon on the mobile next to each other. Thank you and may you continue to provide
Sure, we will take your suggestion into account. We will try to add them.
Will we keep waiting for the update a lot? As you can see, not many people buy the theme. Everyone is waiting for the update and adding ads to profit from the theme.
You are correct. We will update the script.
it seems there is no update coming
Please leave you ideas about the project, so can improve the update.
Pre sales
1. Can send telegram blast to individuals? Assume that the individual never msg us?
No, currently that feature is not there.
can do the bulk contact onboard into group?
No, currently that feature is not there.
Hi, the update is taking so much time! will the support be like this too?
Hi, my project with this product is stopped and has been waiting for two months for the update that apparently never arrives, can you please tell me why or when you actually plan to do the update that you have promised?
If you have any specific needs or features for the project, We can custom-develop the feature. You do not have to wait. We are working on minor fixes
No sir, it’s not about paying for a new feature. You know what I’m talking about, don’t play dumb. I’ve explained to you in several messages what your product is missing and you’ve taken it upon yourself to ignore it. What you’re trying to do is an abuse and a mockery of my intelligence, selling me a service that I’m sure will continue to be very low-level, just like this product that I admit I made a mistake buying, which is incompetent and incomplete to be able to carry out its task because it doesn’t have buttons to be able to DELETE or edit anything in the administration or for the end user. The product is defective and you know it.
The product is incomplete so that we, the clients, are forced to pay for something that should be included by default in the design of any software. You tell me that you are only going to make small updates and I think that you are only putting off the issue of updating because really no other client is going to dare to invest in your mediocrity as a developer, if that is what you can call your company or whatever.
In a robust backend system, deleting information can lead to instability because many records are interconnected. Every module in the system may rely on data from other modules, forming a web of relationships. When a record is deleted, it can create gaps in this web, causing “child” components or related records to lose their reference points. This often leads to errors or buggy behavior, as those components no longer have the data they depend on to function correctly.
For example, if you delete a user from the database, any records related to that user—such as orders, messages, or reviews—may become “orphaned,” meaning they reference something that no longer exists. This can lead to issues like broken links, system crashes, or inconsistencies in reporting.
To avoid these problems, strong backend systems typically “soft delete” records. Instead of completely removing data, a flag is set to mark it as inactive or deleted, allowing the system to maintain relationships and ensuring that critical data connections are preserved. This approach keeps the system stable and ensures that no critical data is lost unexpectedly.
Ok, seeing as you are trying to convince me of your absurd logic by saying that deleting is destabilizing, it would go against good practices in system development, if you know what C.R.U.D. is. If you don’t know, look it up on Google: “CRUD is an acronym that stands for “Create, Read, Update, and Delete.” It refers to the four basic operations performed in databases and information management systems.”
Now that this is not going to change, and you are not going to add the essential delete buttons for system maintenance, I am not going to tell you anything else. This message is for all those who dared to invest or those who plan to do so as well. Observe your system and see if it works properly without the options to delete any publication, user or any element you wish to delete. Do a detailed study of the system and draw your own conclusions. If you agree, that would be fine, but if you don’t, then you will have the same concern. It is not about the money invested in this poorly designed product whose authors do not want to give a logical and convincing answer regarding the design failure. I think they only speak as if You were not the creators of the poorly designed system and now you do not know how to correct these obvious design flaws.
We hope to add ads to the template and compatibility with mobile so that 2 groups appear on the page on mobile because most use will remain on mobile
We will try to add ads very soon.
This is a pre purchase suggestion, the template is nice and fine, but please in your next update make the groups on the homepage demo groups, until user register before they should be able to get access to real groups from real users, cause I have basic knowledge in bot automation, it can used to abuse these theme if it grows bigger in Google search. And add page views counter to each group group to foster popularity and engagements.
We will keep it in mind. Thank you
hi, when is the update?
Working on it
I sent an email as requested, but you did not respond or resolve my issue. I just sent an email again. I await your return.
Hi, Thank you for waiting
1. You have to scroll the complete registration 2. Fixed 3. ([‘resend’ => trans(‘Please try after ‘) . $delay . trans(’ seconds’)]); 4. Fixed 5. Upload the cover again. Size fixed 6. Deposits are always stored. Only successful deposits are stored as transaction 7. Check again
When I access my website through the Google search engine it is always redirected to the ‘Browse Directly for Better Experience’ page. Do not directly access the website. How to remove this?
Please open a ticket
For all your support, installation, customization, or inquiry needs, we kindly request you visit our dedicated support desk at
https://wstacks.com/client/support/deskTo ensure a streamlined and efficient support experience, we kindly ask that you communicate with us exclusively through our support system. Your inquiries and requests will receive our prompt attention.
Thank you for choosing our services.
Hello, I can’t register for support. It asks to confirm the email, but the code never arrives…
I have emailed you at wstacksltd@gmail.com, please resolve my issue.
Thanks
Replied to you
I sent access to Cpanel via email. Please fix it for me.
Hello, I sent my Cpanel via email and so far you haven’t solved my problem
Please mention your email here
My email is diegu.delas@hotmail.com
Please check email reply
Hello, I sent my FTP to solve my problem and so far nothing has been resolved. It is not to access via Cpanel, but via FTP Filezilla
For all your support, installation, customization, or inquiry needs, we kindly request you visit our dedicated support desk at
https://wstacks.com/client/support/deskTo ensure a streamlined and efficient support experience, we kindly ask that you communicate with us exclusively through our support system. Your inquiries and requests will receive our prompt attention.
Thank you for choosing our services.
I can’t register on the support website because the confirmation link doesn’t arrive in my email.
Hello, I sent my FTP to solve my problem and so far nothing has been resolved. It is not to access via Cpanel, but via FTP Filezilla
Please check spam. Or again email us at wstacksltd@gmail.com
I re-sent an email with the FTP credentials
Your issue has been resolved. Thank you
any updates coming?
Yes, some updates will come soon
Hello Sir, I like this script, but I wish you could create a version that only includes ads so it can be used with AdSense.
Thank you for your suggestion. We will try to implement soon
Hello, Could you add a visitor counter to users’ posts.
And another option is to add Mercado Pago as a payment method, for users in South America.
It could also automatically inform you how many users there are in the groups that are being added to the site.
You can add a field for users to enter the group description and another field for users to enter group bans. Many don’t know how to use formatting to highlight the words DESCRIPTION and PROHIBITION, like this one in your Demo.
We can customize these options for you
For all your support, installation, customization, or inquiry needs, we kindly request you visit our dedicated support desk at
https://wstacks.com/client/support/deskTo ensure a streamlined and efficient support experience, we kindly ask that you communicate with us exclusively through our support system. Your inquiries and requests will receive our prompt attention.
Thank you for choosing our services.
Hello, I tried to register with support, but the verification email did not arrive at my xxxx@hotmail.com. I tried several times.
About TrendyGroup – Whatsapp, Telegram Group Promoter and Directory
1. When I simulate making my group featured, even though I don’t complete the payment, the attempt is registered in the transaction. The ideal would be to record only completed transactions.
2. When I edit the group, I cannot save because the banner image is not added, even though it complies with the requested size of 1326×391.
3. In the Plans option, there must be an option for users to know the benefits of each Plan. How are they going to sign up for a plan if they don’t know the benefits of each one.
4. In the 2FA configuration, the QR CODE image is broken.
5. You must create the option so that Users and Admin can delete groups.
6. How do I translate the words in this path /application/app/Http/Controllers/user ?
7.Users must be able to delete their accounts.
8. In the Newsletter email, add the option for the user to unsubscribe.
9. There is no possibility to enter the Google Analytics code via the Admin panel
10. There is no possibility to enter banner advertise via the Admin panel.
11. When you edit a group and then try to save, it always asks you to add the banner image or cover, even though they have already been added.
Please email us at wstacksltd@gmail.com . We can go through all of your problems.
Did you receive my email?
Yes, replied to you. Thanks
Hello, I sent my FTP credentials as requested.
For the next updates you could add a button to Report. Many users create groups and then delete them. With this button, users can Report that the group does not exist.
Don’t forget to solve the problems I sent by email. I sent FTP access
Okay thank you
Hello, I’m waiting for you to fix what I informed you by email. That’s all it takes for me to index it on Google.
Thanks
Okay
Hi, I sent my FTP and you didn’t fix the errors I reported.
Also check your DEMO and my website because when we access the website on mobile devices, the website does not open completely. Very slow loading.
We replied to all of your questions.
For all your support, installation, customization, or inquiry needs, we kindly request you visit our dedicated support desk at
https://wstacks.com/client/support/deskTo ensure a streamlined and efficient support experience, we kindly ask that you communicate with us exclusively through our support system. Your inquiries and requests will receive our prompt attention.
Thank you for choosing our services.
Hello, I have already tried to register for the Support you provided. I tried with email @gmail and @hotmail and both accounts did not receive the code for me to verify my account.
You asked for my FTP to fix what I said. I sent my details via email and so far it hasn’t worked.
Please email us at wstacksltd@gmail.com
Hello
Please explain how to change the banner_image from 1326×391 because this size is distorting all banner images and they look terrible
Please create banner with that size and upload. Then they will not be distorted
I am looking for full size original image size because i am not using img tag , i am using style=”background:url();object-fit:cover;”
I need you please to tell me whcih file in Lavarel is the image dimensions set
Search for FileInfo.php in traits
Hello, I have question:
How can user upgrade his group to futured in your script?
Thanks!
They have to make a payment to make the groups featured.
yes, app is good but needs more options , please update and let me know
Okay, thank you
