2311 comments found.
Pre-sale question: I am interested in purchasing this plugin, but I have a question, Can we update the Table Order Qr-Code Menu display layout on Mobile Devices as Vertical List Menu view means only 1 item displayed in a row as Item Image, Name, and Price. Or I can customize it as I want?
it just support current design only. Thank you!
Good to see your quick response. But, I can find a link in your documentation as https://wpos.app/knowledge-base/restaurant-how-to-change-grid-size-of-product-category-in-qrcode-table-login/ Please confirm whether it will work on mobile devices or just for Large screen devices Tablets / LED screens.
i don’t know what you mean, in our pos/ table order, it responsive and it display good on large screen or tablet/ phone screen. thank you!
I am just asking about the Mobile Screen Products display layout setting, as currently in your demo, on Mobile QR-Code Menu display shows 3 Products in a row, and 4 rows show on a single page / a total of 12 Products shown at a time on Mobile. Is it possible to just display 1 Product show in a single Row and 4 Rows shown in a single page? When the customer scans the QR code to view the Menu for Table Ordering.
I am going to buy it, please once clear this point.
the guide https://wpos.app/knowledge-base/restaurant-how-to-change-grid-size-of-product-category-in-qrcode-table-login/ help change grid size of POS on table order screen. that is. tks
How to setup epos TM-T88IV usb printer for recipet ?
install this addon and follow the guide https://wpos.app/addons/woocommerce-openpos-epson-epos-print/ If you need more help. pls drop a support ticket on support.openswatch.com to get help. we don’t provide support on comment. Thank you!
How about automatic printing of the kitchen receipt when the waiter takes an order from the table. Is there a solution to this?
Thank you !
I have an Epson TM-T88VII printer. Can I use this printer with your Woocommerce + openpos + Epson – EPOS Print plugin. This printer has ePos feature.
Please drop a support ticket on support.openswatch.com to get suggestion. This fir openpos featur only. Not free addon . Thank you
I have a store where I give out commissions to my sales person, can you track which sales person assisted the customer?
Yes, it in admin / pos/ report / sale by seller
Hello, I am a web developer and using your code for my client, It was purchased by the client as well, and your plugin works fine, but I’m facing one little issue, all the variations are shown in POS but no add-ons are showing in it, can you please suggest any compatible addon plugin for your pos, it was a restaurant website, and used to add multiple toppings, so I need supported product add-ons, for a reference I’m using “PPOM for WooCommerce” plugin,
seem this is what thing you are missed https://wpos.app/addons/woocommerce-openpos-n-media-woocommerce-ppom/ Thank you!
Hello Team,
I am interested in purchasing this plugin, but I have some doubts and concerns that I would like to clarify. Could we schedule a quick meeting to discuss them?
You can reach me at: Phone: 9887506812 Email: rajuramk@mtoag.com
Looking forward to your response.
Best regards, Raju
ok, Thank you !
Lovely plugin you have here, I just have a question…
Please is there a way to limit staff access to POS features? For example, a cashier may be restricted from editing stock or issuing refunds?
Please let me know if this is available or if it is something that can be customised. Thank you.
oh, our plugin have feature limit staff access, it can done by other plugin like as role manager. if you want restrict cashier out of admin pane, just set staff under role “customer” , it mean they able access on POS only. Thank you!
thank you for your swift response!
Hi, I tried automatic plugin update using the purchase code option in your plugin. i added the purchase code and it showed valid but when i update the plugin, it keep loading and it breaks all my site. I deactivated the plugin then my site is back. What is wrong with the automatic plugin update functionality? Thanks.
We checked, it work as normal. If you want support please drop a support ticket on support.openswatch.com to get help. Thanks
With the upgrade to version 7 some custom fields that I had created for the customer profile no longer appear, has anything changed?
it still work follow this guide https://support.openswatch.com/kb/faq.php?id=17 thank you!
do you think you will implement quick notes for product? or do you offer it as custom work?
the quick note already exist in our plugin by default . https://prnt.sc/EA5TTmUXsDmX Thank you!
Thanks anhvit you are always the best!
Hello. What about the new Spanish law requiring sales and billing systems to prevent users from deleting tickets and to automatically upload them to the Tax Agency? Here is a link to the process they are looking for ( https://sede.agenciatributaria.gob.es/static_files/Sede/Tema/Normativa/Analisis/2023/Imagenes/captura_analisis.JPG ). And if you change it, will the update be free? Regards.
it can be inside customize job , it can work as independent plugin . If you need more support, pls consider drop a support ticket on support.openswatch.com to get help. Thank you!
There is a very big problem, it is that the orders that are taken out by the POS are being duplicated up to tripling, in the woocomerse, the duplicate products are displayed, a very big error.
pls drop a support ticket on support.openswatch.com to get help check. Thank you!
ALL ORDERS ON WOOCOMERSE HAVE BEEN STARTED TO DOUBLE, IN THE LATEST UPDATE OF WOOCOMERSE
Yes, pls drop a support ticket on support.openswatch.com to get help. Thank you
ALREADY SEND TICKET WITH WHAT YOU REQUESTED
we replied already , pls follow the ticket, we don’t provide support on comment. Thank you!
Hi,
You can change the POS screen, I don’t find it modern enough? Anything like YITH Point Of Sale For WooCommerce (POS) Thanks
https://yithemes.com/themes/plugins/yith-point-of-sale-for-woocommercewe will note and try improvement it . Thank you!
Problem with order value showing differently in POS and admin backend as an example we may have a sale in POS for £15.78 complete the sale all looks good when we then go into that order in the backend it will be £15.77 all tax settings are correct and does not happen on all orders do you have any suggestion what might be the cause we do not have any other plugins that affect pricing.
it can be conflict or wrong config , if you want help, pls drop a support ticket on support.openswatch.com to get help. Thank you!
Hello, I’ve looked at the admin demo. There isn’t an option like “POS visibility” for products, correct? What if I want to sell some products only within the pos?
Thanks.
no, we have option do it , but it inside admin/pos/stock overview like this https://prnt.sc/wUhh--o0i7oF cause our plugin have multi outlet feature, 1 product can show on 1 store but can invisible on other store, so, can’t use pos visiblity in product edit page. Thank you!
hello presale question about terawallet integration 1)is it possible to split payment between terarawallet and cash if the client terawallet account dont have enough. 2)after a sale is complete on the pos is it possible for the cashier to add the change on the terawallet client account in case that the cashier dont have the change in cash. 3) deos cashier see terawallet ballance after the cashier scan user barcode to the pos. Very importante question give answer please
#1. Yes, it can
#2. No, just change by refund old order and make new one . Order should complete after you received cash only. This is cashier action
#3. You can see balance when seach customer by phone, email, name in customer view .
Thanks
I mean if I add the costumer barcode addon and I create card with the barcode for the costumer Quick add on the pos buy scanning the barcode that costumer barcode id adding generate if I scan it on the pos I wanna know if the terawallet balance will be displayon the pos
this one seem what thing you are talking about https://wpos.app/addons/woocommerce-openpos-user-barcode/
yes thats it now i wanna know if i scan a costumer barcode id , will i able to see the costumer terawallet balance in the pos if the costumer have it
default , that feature do not exist, but you can get it by install that free addon, it work with terrawallet too. tks
we’ve enabled single payment with multi times and allow refunds. In our tests, only ‘cash’ payment can be refunded and our second payment method (chip and pin) is missing for refunds. Is there any way to select the payment method for refunds in this scenario?
Please drop a support ticket on support.openswatch.com to get help. Thank you
pre sale question, is this multi vendor or buddypress compatible? I am looking for a multi vendor pos solution for the stores on my marketplace that have physical locations
our plugin have support multi outlet already . currently, it do not compatible with multiple vendor. Thank you!
Hi . I have an issue with the pos page. When I click on POS, I just get a green loading page and nothing happens
Please drop a support ticket on support.openswatch.com to get help. Thank you
Hello, we are a massage parlor and using the extension https://bookingwp.com/plugins/woocommerce-appointments/ to sell and manage our reservations.
Is your POS compatible with it.
Because in fact, our Woocommerce products are bookable products and wishing that during a sale via the POS, we keep the same operation with the blocking in particular of the staff slot (Wordpress account).
i haven’t that plugin , so ,i have no answers, if you want more check , you can open a support ticket and provide that plugin to get help check via support.openswatch.com . Thank you!
