Hello,

We will check and update.

Thanks

Any updates from the team? We are loosing sales and I don’t intend to modify the code of this product myself cos i don’t know what next your updates will do. Please take find way around this ASAP.

Hello,

The team has verified that this issue does not exist in our code. Kindly submit a ticket to the team for address and resolve the issue. Should your support expire, kindly renew it.

Thanks

Hello,

We have updated the new version. Could you please check and update to 4.7 and let us know whether all your issues are fixed?

Thanks

yes. the checkout works now. but paystack payment gateway doesnt work. once a customer clicks to checkout using paystack, it shows error 500.

Was checking online and they said something about webhook. please whats your application webhook url?

Hello,

Please check you provide an accurate webhook link in the payment gateway.

Thanks

From my paystack dashboard, webhook space is empty and needs to be filled. Where do i get it from? I read your documentation, but I can’t find the webhook URL for this Amazcat application.

Secondly, under the frontend CMS, login page, the admin, customer and password reset title and subtitle texts have refused to update after changing them. it kept going back to the default texts. Please look into that in your next update

Hello,

For technical support, please submit a ticket; if your support is expired, please submit a ticket.

Thanks

submit a ticket. how?

Another thing, when customers make an order… the price of the goods is showing zero on the dashboard. even when you want to print the receipt, the price of the items will still be showing zero. Even the total order value on the dashboard will still be showing zero. I don’t know why the amount is not showing.

I quite don’t understand cos it makes it hard to fulfill orders.

Hello,

Please submit it here https://ticket.aorasoft.com/

Your local currency value makes 1, will fixed your issue

Thanks

Ticket submit button disappears. Why?

Unfortunately, your support expired. Please renew your support. Here are the details: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support. After renewal, go to the ticket profile and update the purchase code to submit a ticket.

Thanks

You guys are the worst. You intentionally place bugs in your codes so you can force customers to buy support.

Dear Sir,

How is it possible that we are intentionally doing the bugs? Those with a support period need to support them, so why are we intentionally adding the bugs?

Keep in mind, no one wants to keep bugs and release applications.

Thanks

It’s been 4 months since I complained about your payment gateway integration. What have you done about it? I had to look through Paystack documentation and compare it with your code. It turns out that the Paystack class you’re using is not the official Laravel Paystack SDK — it’s likely a custom or third-party wrapper. And it’s using the base URL to construct API calls.

Now, I don’t want to tamper with your code because I don’t know if it will break my system if you eventually update your application.

Initially I thought it was an issue with Flutterwave; I had to transition to Paystack, and it’s having the same issues.

Instead of you looking into this and doing a general update, you are looking for people that have support so you can help them. Is that not an avenue for extortion?

Hello,

Please email us via our profile page, ticket number, or the link.

Thanks

Hello,

Our team checked your website and found that you provided the wrong currency code, which is why it’s not working; now we have updated your website, please check that it will work fine.

Thanks

Thanks for the response. But unfortunately following your update, the entire checkout process has broken.

Before, I only had issues with checking out with flutterwave or paystack as customers could successfully checkout via pay on delivery or bank transfer.

With your fix now, the process doesn’t get to where customers can choose payment option anymore.

Hello,

After purchasing for 6 months, we had support; you did not run the application during that period? Please follow our documentation; maybe you did wrong where so that the product doesn’t show. If you are using multi-vendor, then the in-house product is for admin; add product for seller.

Thanks

you wrote in email template , short code (use these to get your neccessary info). but where is short codes that after customer register he must activate by verifying email and what are the shortcodes .

Hello,

For technical support please submit a ticket, as much as features available that show in our demo and your script which you already installed.

Thank you.

my support has expired but this is not technical issue to raise ticket it is basic info that we need basic support via ticket also i have purchased the software

hello please reply i need basic info only if you give basic info via ticket it will be fine for purchased customers.

Hello, What is the use of shortcodes in our template? Please check our demo; all shortcodes mention each template and one shortcode mentions which one can’t be used with another. Please check here https://ticket.aorasoft.com/amazcart/how-to-configure-amazcart-system-settings/email-template Thanks

and your script not generating xml sitemap if we go to utilities and create it shows 500 Whoops, something went wrong on our servers.

Hello,

Okay, we will check and update.

Thanks

hi did you checked that

hello not replying why

Hello, please check here https://codecanyon.net/collections/11193314-amazcart-ecommerce. Thanks

Have any option on your script for live sale? and fluter app for seller & rider?

Hello, We told you we were checking this gateway, you provided the gateway, and now the team checking, after confirm if not work then you can tell us, it is not working. Hope you will understand. Thanks

we told you already all payment gateway is not working if customer click payment method and order again refresh page click order now so order successfully place without payment process we also give you video what is this why not fix this issue ?? if you have any team member can understand urdu/hindi i will more explain then you will say i am right not you

It has been a year and still the bugs are not gone.

By the way, you say it is all over the world, it should be done first

Hello, as per you mention we are checking, as you told me, please patience till update you. Thanks

this issue have before 2 updates but still not fix after 2 updates how i can work al payment gateway not working customer can fraud with me i cant do thats this is not fair bro script is not secure for business

Hello,

You sent me a login asking for OTP, but you didn’t reply to our email; we are waiting for your OTP.

Thanks

send it via email

BRO NOT SOLVE MY ISSUE PLEASE FIX IT TO MUCH DEALAY

your team member change my web admin login what is this ???

Team not login your admin

you can you fix my payment gateway issue or not I am very angry with you right now.

please check email we send video about major issue

check cpanel credentials click on view we cant reply via ticket

Okay

Your link not working, so we can’t see your problem, “stock manage system” Which issue do you face?

CHECK AGAIN LINK FINE WORKING

Please check here https://prnt.sc/0b7pFFKHuXfN your link result

check this option not working if we set stock any QTY https://drive.google.com/file/d/1lGsZnHWZKOX9IRWtIdqOIyeXfWEmW1OO/view?usp=sharing

Hello, Please communicate over email, we will check that issue. Thanks

i try to find in docs but you dont have we need it now

Hello, Please email us via profile page, Monday we will update you. Thanks

Done