90 comments found.
Hello, would be interested in purchasing extended license, but I can see in changelog last update is September 2024, which is a long time since anything new has come out. Others have already suggested fingerprint etc., when could an update be expected, and with what features?
Thank you for your interest in the extended license, and sorry for any inconvenience. Yes, the last update for the mobile app was in September 2024, but we do have plans to introduce new features. We have already started working on them and will be launching an update soon, though we don’t have an exact ETA at the moment.
Regarding fingerprint authentication, it is not currently in our roadmap, but we can implement it as a customization if needed.
Please open a support ticket at – Support Portal for modification requests. Our support team will assist you.
Thank you.
Where can I check escrow future ? And even addin future
Please open a support ticket at – Support Portal for more information. Our support team will assist you.
Thank you.
can we pay by phone number instaed email ?
Yes, we support sending and requesting money via phone number in addition to email.
Please explore our demo, where you’ll find the option to send or request money using a phone number alongside the email option.
Please open a support ticket at – Support Portal for more information. Our support team will assist you.
Thank you.
Good update for site. Since it is now mandatory to have KYC on the site, put the mandatory KYC on the application.
Thank you for the suggestion! Currently, the mandatory KYC feature is not available in our mobile application.
However, we can implement this as part of a customization project tailored to your requirements.
Please open a support ticket at – Support Portal for modification requests. Our support team will assist you.
Thank you.
Is it possible to request special paid features?
Please open a support ticket at – Support Portal for modification requests. Our support team will assist you.
Thank you.
Hello,
i tried reaching out to you guys through the portal, but the portal is down giving me this error.
This page is currently unavailable If you are the webmaster for this site, please contact your hosting provider’s support team for assistance.
The support portal is active now. Please follow up there.
Thank you for being so patient.
i’ve been testing the mobile app, first of all, it’s annoying to log in every time. fingerprint authentication should already be implemented.
2. It would be very convenient to “send money” using for example USDT between registered users on the platform using only mail.
3. i also recommend that to transfer USDT tokens to other wallets does not require the user to have TRX in his wallet, instead it is better to do as Binance and debit the network commission from the user’s USDT balance.
Thank you for your feedback! Currently, the fingerprint authentication feature is not available in our application. However, we understand the importance of this functionality and will consider it for future updates. In the meantime, we can implement it as part of a customization effort if you’d like.
Currently, in the PayMoney application, cryptocurrency transactions, including USDT, are tied to wallet addresses, allowing users to send funds seamlessly through these addresses. If you’d like the ability to send funds via email, this would require additional customization. !
In the PayMoney application, we have integrated TatumIO for automated cryptocurrency send and receive features. Since USDT tokens on the TRON network are tied to a TRX wallet, users are required to maintain a TRX balance to cover network fees when sending funds. To implement a system similar to Binance, where network fees are deducted directly from the USDT balance, additional customization work would be required.
Please open a support ticket at – Support Portal for modification requests. Our support team will assist you.
Thank you.
every time i enter the app it asks me to enter the email and password and this way is a traditional way it’s not good, try to add a biometric security like fingerprint because this is the fastest way and the secure way.
Thank you for your valuable feedback! We understand the importance of having modern and secure login options, such as biometric authentication, and fingerprint recognition.
While we currently do not have an exact ETA for adding this feature to our application, we are considering it for future updates.
In the meantime, we can implement biometric login as part of our customization services if you want to have it sooner.
Please open a support ticket at – Support Portal for modification requests. Our support team will assist you.
Thank you.
any update planned in near future, current version seems to be bugs?
Thank you for reaching out!
Currently, there are no known bugs in the system. If you have encountered any issues or unexpected behavior, please feel free to share the details with us, and we will investigate promptly.
As for updates, we continuously work to enhance our features and functionality. While there are no major updates planned for the immediate future, we are always open to feedback and suggestions for improvement.
Please open a support ticket at – Support Portal for more information. Our support team will assist you.
Thank you.
Hello, Please i would love to purchase the whole entire packages, but i would need a customization. I have created a ticket for the customization and Here is my ticket number: Ticket No: #6670
We have assigned it to our support team. The team member will reply soon. Please follow up there.
Thank you.
I am trying to login my account to check in on the reply on the support website, https://support.techvill.org/ but it is just showing blank screen after i try login in.
We are pleased to inform you that our support system is now working fine. Please try accessing the dashboard again.
If you still encounter any issues, kindly send an email to support@techvill.org with your details. Our support team will assist you promptly.
Thank you for your understanding and cooperation.
I wish you could add mobile money?
Thank you for contacting us. Currently, we do not have any plans to integrate with a mobile money operator, as there are numerous operators available.
In this case, additional customization would be required.
Please open a support ticket at – Support Portal for modification requests. Our support team will assist you.
Thank you.
Ticket No: #6655
We have replied via the support portal. Please follow up there.
Thank you.
The link of the app is not working. Please provide a new link .
Here is the link to download the Demo APK
Please check and let us know via our support portal if you still have trouble downloading the demo APK.
Thank you.
After download it , “APP CAN NOT OPENED”
Everything is working fine on our end.
Can you please share details on how it’s not working? What type of problem you are facing? Please send details to our support portal. Our support team will assist you.
Thank you
Hi, 2 questions
What of the iOS app?
Please respond to my ticket: No: #6591
We have replied via the support portal in detail.
Also, the IOS app is not available in the codecanyon. So you need to purchase it directly from us.
Please open a support ticket at – Support Portal for more information. Our support team will assist you.
Thank you.
it will be best if this application has passcode just like any payment system… once you closes the app you will be prompted to login again with your email and password For God’s sake this is not a web app… one of the best payment app on codecayon but paying extra 3 – 400$ just to add passcode feature that should be the basic for a native app is really annoying.. you guys should step up a bit and improve on that.. the fact that the phone cannot retain the email and password for a long time makes the app a web app… I have seen app that uses email and password for login, but these apps can still sign you in if even the user completly closes and open the app…if u are reading this please don’t get me wrong the paymoney script is robust in everyway….
Thank you for your valuable suggestions and feedback.
We truly appreciate your insights on the passcode feature and understand your concerns.
While we aim to make the PayMoney app as user-friendly and secure as possible, we will carefully assess the best way to implement such features conveniently and effectively.
Thank you again.
Greetings, I have 2 pre-sale questions. 1 Do you have the app for IOS? 2 and what price does the crypto exchange module have?
Please open a support ticket at – Support Portal for more information. Our support team will assist you.
Thank you.
I haven’t purchased so I don’t have access to support that’s why I’m asking.
No Problem. You can open a support ticket before purchasing any products.
Please open a support ticket at – Support Portal for discussion. Our support team will assist you.
Thank you.
Pre-sales query: in regular license i will not be able to change the logo and color of the app? is code encrypted in regular license?
Thank you for your inquiry!
Yes, with the regular license, you can modify the app’s logo, colors, and other elements as you wish. However, you’ll need to have the technical knowledge to modify the source code, as our mobile application is built using React Native. If you’re familiar with this framework, you should have no trouble customizing the app to fit your needs.
On the other hand, if you purchase the extended license, we offer additional services such as branding, including static text changes, logo changes, image modifications, and even uploading the app to the Play Store on your behalf.
Please open a support ticket at – Support Portal for more information. Our support team will assist you.
Thank you.
Hi. I’ve question, Uploading to Play Store using your developer account and the user gets the app ready to download without need to developer account, etc. right?
To clarify your question, if you want to upload an app to the Google Play Store using our developer services, it will indeed require your Google Developer Play Store account.
However, once the app is uploaded and published on the Play Store, users do not need a developer account to download the app.
The app will be available for download to any user with access to the Play Store.
If you have any further questions or need assistance with the process, please open a support ticket at – Support Portal for more information. Our support team will assist you.
Thank you.
Hi, is there any way I can transfer money from a normal bank to this app’s wallet?
Yes, you can transfer money from a normal bank to the app’s wallet. There is a manual bank deposit option available for adding funds to your mobile app’s wallet. Please note that this is a manual process and not automated.
If you need further assistance or detailed instructions on how to complete this transfer.
Please open a support ticket at – Support Portal for more information. Our support team will assist you.
Thank you.
the crypto exchange addon is not on the app how do we demo it
Thank you for your inquiry.
The crypto exchange addon is not available in our mobile app. However, we can implement it as a customization for you.
Please open a support ticket at our Support Portal to request this modification. Our support team will be happy to assist you with your requirements.
Thank you for your understanding.
The feature is on your script why should I have to pay for customization to add it to the app.
When u add it on the app I will purchase both script and app
We said because its not avaialble right now. If you want to take it now then we said need customization. Otherwise you can wait and when the feature will add in the mobile app and publish it in the codecanyon. You can purchase it from here.
Thank you.
Am working on purchasing this at once for my company. My problem is with the app as a native app there should not be 2 profile sections on it and the dashboard should be able to show available WALLET balance . The badge the shows welcome (username) is good and ui should at least improve.. and I have been using the demo app it doesn’t give notifications
Thank you for your feedback and for considering our product for your company.
We appreciate your insights and understand your concerns:
1. Profile Sections: We understand the inconvenience of having two profile sections. We initially kept this feature for easier user navigation, but we are reviewing it to streamline the experience.
2. Dashboard Wallet Balance: Adding the available wallet balance to the dashboard is a great suggestion. We will prioritize this enhancement in our development roadmap.
3. UI Improvements: We acknowledge the need for a more polished UI. Our design team is working on updates to enhance the overall look and feel of the app.
4. Notifications: We apologize for the lack of notifications in the demo app. Our current system supports email and SMS notifications. If you need additional notification types, we can implement them as customization work.
We value your input and are committed to making the necessary improvements. If you have any further questions or requests, please open a support ticket at – Support Portal for more information. Our support team will assist you.
Thank you.
