185 comments found.
Issue 1: I can’t find the Addons and Packages within the script, and I need guidance on how to access them.
1- file:///C:/Users/hp/Videos/Icecream%20Screen%20Recorder/package%20and%20addon.webm
Issue 2: When a client sends a quote request and the seller activates the payment completion request, the client is expected to make a payment. However, the problem is that the client hasn’t actually paid any amount. How can the system be configured so that the seller knows when the client has actually paid for the service?
2- file:///C:/Users/hp/Videos/Icecream%20Screen%20Recorder/requested.webm
Issue 3: When the client contacts the seller using the “Contact Now” option, the messages do not reach the seller. Additionally, the button for contacting the seller does not appear until after the payment is completed when using the quote request. This is not logical; the client should be able to communicate with the seller first before making a payment. The contact button should be visible from the moment the client reaches out to the seller.
3- file:///C:/Users/hp/Videos/Icecream%20Screen%20Recorder/seller%20and%20customer.webm
Hi,
1. if you deactivate the ‘quote button status’ while adding a service, then you will see the packages, addon options
screenshot: https://prnt.sc/vmPHXzSG3bE6
2. if a seller wants to take projects which does not fit the packages of the service, then he can take quote request from the Buyer
as the job requirements does not fit the package , so it will need to be dealt by them outside the system
Or the seller can create another package which fits that requirement & take payment in the sytem
Anyway, for this kind of situation, i think ‘invoice option’ will be great. I will note a ‘invoice feature’ for this one, so that seller can create invoice , send it to mail with ‘pay now’ link & client can pay through the link
3. this is already in our note
thank you
Can the admin montor All the chat and Email messages being sent between seleer and user if they send phone or email in message. Also if this Laravel cutomizable , I hope you have not used the Vue.Js , its a normal Laravel PHP Last time i purchase from some other serller VUE.JS it was not easy to change anything since its has to be compiled every time.
Hi,
unfortunately, that kind of monitoring is not available
admin can use secret login & check the messages of client , seller
we have used vue in 2/3 places like – cart, form builder (very small amount)
but do not worry, we did not use vue CLI, we have used CDN
so we do not need to compile it at all after making any kind of changes
its built with Laravel, the folder structure is Laravel folder structure
thank you
Hello am interested in this script but please I have some question.
1) can admin charge some % from buyer and also from seller when they request for withdrawal?
2) When an order is made, does the seller get instant mail or text message on his phone number?.
3) Can i set the script to no monthly charges from seller but charge 30% of any order/job done when the seller request for fund withdrawal
Thanks
Hi,
1. Admin can charge seller % during withdrawal (not buyer)
2. unfortunately, not yet. But I am noting this one now
3. in that case, you may create a free lifetime package
sellers will need to subscribe with that free lifetime package after registering with the website
& you can set charge for each withdrawal methods
this way, you may achieve it
thank you
I have activate pusher, but real time chat still is not real time. User still has to refresh page to get new message. What is the fix? Or this is how you built it?
Hi,
most probably there is some issues in pusher credentials
Please create a support ticket here: https://kreativdev.freshdesk.com/
please share website link, website admin panel access & cpanel / ftp access so that support team can debug it
Hi great code. There are just a few things i could not find in the documentation:
1. Where can I change the Job Types. 2. Experience Levels 3. Job Lengths
Thanks for the appreciation, dear
its gig based so job type does not go with it
service length can be added while adding package under service (https://prnt.sc/SSixBNmrlAlS)
unfortunately, experience level is not available here
When the seller completes the sale and the customer makes the payment, is the money held by the administrative department?
Is it possible for the administrator to have access to the conversations in real time?
customer makes the payment first > admin receives the payment > once customer changes the order status to ‘completed’ > balance is added to seller account
If later customer rasies dispute, then Admin can manually contact seller via mails & subtract balance from seller account
add / subtract balance option is available to admin
THank you
Can we set the monthly fee to zero and disable the monthly fee option?
I would like to hold the withdrawal for a while until I personally approve it for the seller. Is that possible?
Can you set it up so there is no contact exchange between the freelancer and the client? Or if they want to exchange contact information, they must pay an additional fee?
1. you can set free package but you cannot disabled it
2. yes, there is option to accept / reject withdrawal request
3. unfortunately, its (https://prnt.sc/5W-iSojretHo) not available here
Hi. I have two questions. 1. How can the contractor change the status of the customer’s order? In the demo version, I did not find how he can do this. 2. If you open a chat with a client on your phone, the text in the chat is displayed incorrectly, you have to switch to the web version. Can you fix the chat display for smartphones?
Hi,
1. seller cannot change the order status . only customer can change the order status
2. I am noting this for bug fix update
if you want to get it fixed on your end now, you may renew the support & create a support ticket here: https://kreativdev.freshdesk.com/
after that, please share website link, website admin panel access & cpanel / ftp access so that support team can debug it
Thank you
Please log in via a mobile device (preferably from a smartphone) to the website on behalf of the seller and start a chat with the buyer (client). You will see that the chat probably displays text. I noticed this in the demo version here. Interestingly, if you enter the chat on behalf of the buyer (client), the chat works correctly. Please take a look.
I have a question before buying. Is it possible to be realized such a scheme of the site. Accepted payment for placement on the site (this is a scheme of monetization of the project), and payments and correspondence executors were themselves.
I am sorry, dear
I did not understand the question at all
Is it possible to implement the functionality for service providers to manually accept payment by transferring the order to the paid status?
Hi,
payment is received by Admin & admin sends the payment manually to Seller
so the payment status is changed by Admin
& order status can be changed by the customer
THank you
Hello The website is fine so far What I miss Why is there no APP for the website?
The question When will an APP be available for the website?
Because today Many users use the APP like the website
Hi,
thanks for the feedback
we do not have app dev in team yet, once we are capable to hire one, we will surely hire app dev
@KreativDev/MultiGig, I want to ask: As an ‘Extended License’ buyer, do I have full access to the source code? I’m asking because I would have to customize the script to my niche focus. Thanks
Hi,
yes, you will get the source code & you can customize it as you like
thank you
Is MultiGig Script a dynamic and ready to use, or is it a static template without functionality? Does it require a backend developer to set up?
Hi,
its dynamic & ready to user
admin dashboard, seller dashboard, customer dashboard – all are functional
thank you
Hello, where can I find the documentation of MultiGig Script? This is very important to script buyers on Envato Market. Thanks
If you have downloaded the files from Envato, then you will get main.zip file
you will get the documentation inside main.zip
thank you
can admin disable payments ? I don t want receive % from their works, only monthly fee is ok
Hi,
we do not have commission system here, dear
only subscription system & withdrawal charge (which admin can set to 0)
thank you
I mean, I don t wanna intermediate payments btw customers and freelancers.
I understand now
yes, you can set 0 charge for withdrawal methods, in this way you will only receive subscription fee (no commission)
thank you
I mean a platform without payments for services, I don t want to be intermediar.
I understood now
unfortunately, this will not be possible here
I am looking for a system where the users (gig workers) connect their own stripe accounts and the only funds I am responsible for is the subscription fee they pay me. Any chance you would consider such an update? The users would need a one-click connection to stripe API so that its a simple process for them
i am sorry, dear
we do not have plan to change the script like this
Is there a live chat feature like fiverr where buyer and seller could chat in realtime?
Hi,
yes, this feature is available
once buyer places order , they can chat with seller under each order
NB: we are sorry for the delay in response due to our current country situation
theres been internet blackout for 6 days & a curfew in going on in our country right now
we just got the internet today
thank you
can be the gigs monthly recurrent orders?
unfortunately, its not possible
gigs can be ordered one time
Hello – Please send an email for customization (before purchasing the item)
Hi,
You may contact us on telegram for custom service
Telegram Username: KreativDev (https://telegram.me/KreativDev)
NB: Telegram is not for after sales support. Telegram is only for customization
Thank you
It’s been 4 days since I complained that the payment system doesn’t work, especially the Stripe payment system, because that’s what I use. The old version was working very well because when I simulated a purchase and clicked it, it would rotate and navigate to a new tab with the Stripe payment system, which worked perfectly. However, ever since you released the update, the Stripe system hasn’t been working. I created a ticket but haven’t received any feedback from you. Also, I remember asking you to add a crypto payment option, which you did not do. That could have saved me from this mess right now. Now my website is out there with no valid payment system for months.
HI,
Sorry to know that
i contacted support team about your ticket
they said that they had changed the status to ‘3rd party’ so that one of our developer can check it
but in the meantime you have responded on the ticket which changed the status of the ticket again to ‘open’
it was not available on ‘3rd party’ anymore
& Friday was weekend
Sorry for the incovenience, they are checking it
I want to ensure that I did not find this issue in our main script neither we have been reported about this ‘card inactive’ issue of stripe from any buyer
But offcourse, we will give a check on your end
Thank you
there is a bug on the script when you select stripe payment you get https://prnt.sc/xIjkHTO79fUC
Hi,
this message seems to be returned from stripe API
Please create a support ticket here: https://kreativdev.freshdesk.com/
please share website link, website admin panel access & cpanel / ftp access so that support team can debug it
NB: Friday is weekend here
Thank you
i did but no response yet
the support is checking now, dear
if thats a code issue, hope it will be fixed
Hi, Demo link not working. ??
Hi,
I am sorry to know that
Its working fine here
Unfortunately, Our hosting firewall blocks some ips
we have already contacted regrading this with hosting support but its not possible to turn off the firewall
In this case, I will request you to use a VPN to check our demo
It will work
Thank you
Dear Author, could you please consider adding an alternative to Google reCAPTCHA, like hCaptcha or Cloudflare Turnstile, in the next update? Google reCAPTCHA is free for up to 10,000 assessments per month, but beyond that, it requires payment. Thank you!
Hi,
Thanks for the suggestions with the clarification
I will note it but we cannot provide any eta / promise for any feature
If you need now, You may contact us on telegram for custom service
Telegram Username: KreativDev (https://telegram.me/KreativDev)
Thank you
