136 comments found.
Is a two way sync with Google Calendar possible or something you are planning to add?
Dear JW_2022
It doesn’t sync two-way with Google Calendar and we haven’t plans to add it yet.
Regards, Kenus
Hi there,
I have setup sms notification and created SMS message and also have signed up with twilio account. after the setup, test SMS gets sent to my phone but when I book a test repair no sms is received. Can you please advise as what could be the issue. Yes I have created a ticket which I’m still waiting for a reply.
My site gets stuck in brand and can’t go past, can you tell me why is that? I can see other people had the same issue and you ask them to logo a ticket, I have written to you in your ticket system and yet to get an answer, you mentioned that after reinstalling the app everything works fine but that’s not true, I have reinstalled the app multiple times but still haven’t fixed the problem. I know there coding issue that you don’t want to disclose. Please either you give us the solution to fix this problem or you can refund my money back.
You know there is a bug with the plugin and you need to update the plugin.
Dear Siar
I apologize for this inconvenience I just replied in support forum
Regards, Kenus
I just sent you the required information in support forum please check
Hello, I select the device, I select the brand, it gets stuck in the category, it does not pass even though it is a category, I use the Brand model in the demo, this is [rp layout=”brand-model” ] in my short code.
Hi
Please help me give link your page
Regards, Kenus
Dear tnrdizayn
Please help me check it in support forum
Regards, Kenus
Is it possible to show the description not as a popup, but directly as text? like here: https://ibb.co/RhNfkt4
Hi,
after import services.csv the Garage will not found in frontend (Garages not found) if i check the Service in Webui, the Garage Name is written in the correct Field under Garage But if i do a Export, the Garage Field is empty ?
is it possible to book 2 Services with a Discount? for Example: Display Repair and Battery Repair together—> Cheaper if choose together
Dear Mimk97
It doesn’t have discount for this case
Regards, Kenus
Hello there. Nice plugin, I like it. I plan to buy it but I would like to make sure that it meets my exact needs. Here is the reservation process that I want to offer to my users: 1. Choose the device to repair: exactly as in your demo, 2. Choose the type of repair: without displaying the price of each service (since each service provider can apply different prices) and with the possibility of choosing several services, 3. Choose the accepted delivery method: with the possibility of choosing more than one option, 4. Display the list of corresponding service providers: who meet the defined criteria (types of device, repair and delivery desired) with the total amount offered by each of them (each service provider may have different pricing), with the evaluation of other users and with the possibility of filtering by distance from the user’s location (defined automatically by its GPS location, in relation to a location that he can indicate on a map or otherwise in relation to his address indicated on his profile), by total price (each provider offering different prices), by dates and hours of availabilities, by number of comments received and by number of rating stars received. User ca also search by name or other field in providers profil. The user can always add or remove other types of repairs or deliveries at this stage without having to go back, 5. Once the service provider has been chosen, users can then choose the qualified and available member(s) of the staff and reserve the date and time for handing over their item for repair by selecting a single mode delivery among those offered by the chosen service provider and always having the possibility of modifying the list of desired repairs, total price will then be updated and an estimated delivery date after repair will be indicated to him based on the repair times declared by the service provider and the schedules of his equipments and staff members. 6. Once validated, the user receives (by SMS/WhatsApp and email) its reservation voucher in PDF with serial number or barcode. Does your plugin allow this? otherwise, what functionalities does it not allow so that I can estimate the cost of any specific developments to be carried out? THANKS
Is it possible to use the Sample Picture´s from the Demo?
Dear mimk97.
You cannot use picture in demo
Regards, Kenus
so it is not allowed to use the Pic´s from the Demo?
Dear mimk97
You can icon and image on freepik with Free license
Regards, Kenus
do you have a Link of the used Freepik Icon set?
You can search here: freepik.com
I need an online car repair booking system which your plugin can do. Does your plugin generated customer invoice? I want to see a sample template of invoice.
Dear mansooryousaf
Yes, my plugin allow download order as PDF file . You can see here: https://prnt.sc/JmCdJQwJQ0pt
Regards, Kenus
You need to update your instruction manual to reflect the new changes, eg Model Category and other changes you have made. What is the Model Category and how do we set it up?
Dear Siar
I apologize for this inconvenience. I am updating and will submit in the next version
Regards, Kenus
Hello! Some pre-sales questions:
1) Can individual booking forms for each staff member be embedded in a page?
2) Are multi-day bookings possible? (ie. 9PM Wednesday to 6AM Thursday)
3) Can different $ rates be charged for different time of day (ie normal pricing, after-hours pricing)
4) After booking is submitted, can customer be redirected to a custom URL?
5) Can booking data/parameters/tags be sent via the redirect URL for each completed booking? Example: Start_Time=, End_Time=, Customer_Email= etc. etc.
Thanks for your time!
Dear ntstaffing
Thank you for your interest
My plugin doesn’t have feature as your mention
Regards, Kenus
Hello, For me, it shows Brand, Category and Model. But I want only Brand & model Just like the demo). Please help !!!
Hello, It seems you are on vacation… Its been 2 days I am waiting for a reply.
Dear softwaretarek
Sorry for the late reply. With this case, please add this option to short code: - model_cat = “id of category” Ex: [rp model_cat =”5”]
If it doesn’t work, please create ticket here: http://support.roninwp.com/forums/forum/plugins-forum/repair-booking/ I will check it on your site
Regards, Kenus
Will you please give me your shortcode that you used in the demo! Please
Dear softwaretarek
This is shortcode: [rp model_cat =”5”] or please create ticket here http://support.roninwp.com/forums/forum/plugins-forum/repair-booking/ I need ask some private information to check on your site
Regards, Kenus
Hi Ronin,
Before I buy this plugin, I want to know if I have permission to customize the plugin to compatible with my business and install on multiple websites?
Thanks
Hi
You did the last update allowing your plugin to integrate with woocommerce, could you explain basically the purpose of this ? And is it still possible to use it without woocommerce if need ?
Regards
Dear Maxdir
Yes, the purpose of integrated with WooCommerce is allow use payment gateway that provide by WooCommerce. This is an option in my plugin. you don’t need use integrated with WooCommerce if you don’t need
Regards, Kenus
I´m interested to buy your Plugin. Is it possible to choose a Service and as last Step forward to a specific Site URL? Cause i have about 270 WP Sites with Repair Prices. for Example: iPhone 14 Repair
Dear mimk97
I don’t fully understand your case. Please give example by send to kenus.ronin@gmail.com. I need to ask more questions
Regards, Kenus
i just need a simple Selector. For Example: first Selection -> Which Device Type?. then which Device, then which model, and as a last Step a forward to the correct Site
Dear mimk97
My plugin doesn’t have this option
Regards, Kenus
OK, thanks.
Hey, just wanted to know if taxes can be added to the prices as included first but by check-out they can be shown separately as excluded? If not are you offering customisation work? Thx in advance!
Dear ArConcept
Sorry for the late reply. Please give me your email by send to kenus.ronin@gmail. I need ask some questions to clarify
Regards, Kenus
HI
Would it be a way to fill all the devices list and services by bulk ?
Thanks Max
Dear Maxdir
You can use Revy Import add on. See here: https://codecanyon.net/item/revy-import-data-import-utility-for-revy-plugin/45776496
Regards, Kenus
Thanks, and would it be a way to generate one web page per item that’s fixed to help seo ?
Thanks Max
HI
It only allow set default for Brand, Category and Model. It doesn’t allow set default for Service
Regards, Kenus
Okay, I mean would it be doable for you to build an addon, that auto generates a webpage for each every model that’s offered to fix ?
Thanks Max
Hi:
I installed the newly purchased and downloaded plugin and then… surprise!!... It doesn’t work, you can’t see it, you can’t edit it, you can’t do anything. And the support is a forum? Where do you only read people asking for help??
Have we already started with the problems?
Thank You
I can change the plug-in to FAT Booking, it’s really what I need. Can you exchange my purchase please?
You take away my license to use the FAT Booking one.
I realized late. I wait for a response Thank you
Dear Johnie
Please give me your email by send to kenus.ronin@gmail.com. I will support for this case
Regards, Kenus
How to hide the step in the plugin as in demo it dont have step, and search and pdf file thing???
Dear Tonarva
You can add option hide_progress_bar=”1” to shortcode
Kind regards, Kenus
how i can hide category and category step?
Dear Tonarva
You can add this parameter to shortcode: hide_model_category=”1”
Regards, Kenus
[rp layout=”brand-model” hide_progress_bar=”1” hide_model_category=”1”] its not working
????
Dear Tonarva
Please create ticket here: http://support.roninwp.com/forums/forum/plugins-forum/repair-booking/ I need ask some private information to check it
Regards, Kenus