Hello,

Thank you for reaching out.

We currently do not have such option. However, we will note this in hope to implement in future updates.

Thanks.

That would be great, please keep me updated on that update!

Hello,

Thank you for reaching out.

This is only a plugin for the MailWizz EMA and only email sending is currently supported.

However, the automation have a webhook functionality and you can possibly use that to call any api also.

Thanks.

Thank you very much for your reply.

I have read the documentation carefully and followed it step by step. According to the documentation, I have built the automation as follows:

First, I added a “List Subscriber” block.

Then, I added a “Run Campaign” block to send the first campaign.

After that, I added some logic blocks.

Then, I added another “Run Campaign” block to send the second campaign.

Now, the first campaign runs successfully, and the subscriber also moves to the second list. But the second campaign is not sending.

I have used this method before and it used to work fine, but now it is not sending the second campaign anymore.

I think this could be a bug in the automation system.

Thanks again for your support.

Thank you for the clear illustration and for confirming you have once used this and it works.

When you moved a subscriber, it change list. If you want to follow up with a moved subscriber in automation, ensure you have set ’ Follow moved subscribers ’ to ‘Yes’ in the automation plugin settings.

If this is ‘No’ the subscriber will be lost after the move block.

Try running in debug mode as illustrated in the documentation to see message as the automation runs.

Thank you.

Please check my email

Hello,

Thank you for reaching out.

This module is only for creating campaign flows with Mailwizz only and Perfex CRM is not supported nor there exist any connection.

Thank you.

Hello,

Thank you for bringing this to our attention.

Kinldy try the demo again.

Thanks.

An Error 503 is received after logging in as the admin.

Apologies, that was due to a fault in the reset process. The demo reset every hour.

Kindly try again.

Hello,

Thank you for reaching out.

We added support for this in v1.0.3

Thank you.

Hello,

Thank you for reaching out.

Kindly go with the extended plan if your using for SaaS or charging end customers.

You can see evanto license guide for further details to guide your selection:https://codecanyon.net/licenses/standard

Thanks.

Hello,

Thank you for reaching out.

Our response time can vary base on work load and or local holidays.

Be rest assured your query will be attented to as soon as possible and within maximum of 10 working days.

Thanks.

Hello,

Thank you for eaching out.

We do not have SMS or WhatsApp messages option and this is only for Mailwizz Emails.

Thanks.

Hello,

Thank you for reaching out.

Here is the available documentation: https://mailwizz.turnsaas.com/documentation/automation/index.html

For you in app use, you can make a knowledge base for your customer from the item documentation.

Thank you.

Hello,

Thank you for reaching out.

The automation works more close to flow automation, automating actions or batches of process.

Thus all you campaign settings are intact and not interfered by the automation and the filter applied to the segments should work fine.

Thanks.

Hello,

Kindly check the item details tab to see changelogs

Thanks.

Ah, I had indeed overlooked. Thank you.

Hello,

We replied your email.

Thanks.

Look dear, I have given you my backend access about four to five times. We also have to do our work. Now we don’t keep giving you our access every time. Our campaigns are running. I have told you about your errors. The pass up tool is available, you can see for yourself in your tool whether the things I told you are correct or not. I told you it resends the bonuses and I can’t even separate the clicks using your campaigns. Your click block doesn’t work in automation plus the “question mark” in my subject line, Why?

It is of no use to me and I don’t even need to talk to you in person because you are delaying me again and again and you have already spent a month on this matter. And then you will say that we can’t refund now, our refund time is over, you are doing us wrong, it is not usable for us. Your reply tracker and your Automation is of no use and it is not working for me. How many times have I messaged you but every time you avoid me with some excuse I have given you five errors more than that and what have I done? I can. Why are you forcefully selling me?

According to Codecanon’s policies, you are subject to our refund. A month ago, we put a refund request and still you have not given us a refund and then you say that it is a bad review. It doesn’t matter to us, it’s not a professional thing, the customer doesn’t like one thing, why are you forcing it? If you can read my previous message you can see all the errors I have found in it except I want a refund and I don’t want to hear anything and I won’t give you access to my backend because I have already done this three to four times. Please give me my refund.

You are not replying us, Why? We have told you a lot that your tool has many bugs and it is not working properly. It sends automations on bounced emails. Its click block does not work. Those who reply us also receive emails again and again. It is of no use now. Kindly refund us.

Hello,

I must advise against resorting to unproductive behavior, as it won’t aid in resolving the situation effectively.

While we have reached out to you via email communication requesting details regarding your claims, it seems you have opted to share potentially misleading information here on the comment board instead.

Let’s be clear: our policy states that we cannot process a refund until we’ve exhausted all avenues to address and resolve your concerns.

We highly recommend responding to our email and cooperating with our support services by providing the necessary information. This proactive approach ensures that we can promptly address any issues you may be experiencing, thereby maximizing the value you receive from our services.

Thank you for your cooperation and understanding.

Hello,

Kindly check our demo, test and purchase if it meets with your business demand.

Thanks.

Hello,

Thank you for reaching out to us.

We understand your concerns regarding the item you’ve downloaded and used. It’s important to note that seeking support is the initial step when encountering any issues with the item. Refunds are typically considered if we’re unable to provide the necessary support to resolve the issue.

We kindly encourage you to take advantage of our support services so that we can assist you in resolving any issues you may be experiencing. Please rest assured that negative reviews do not influence our decision-making process regarding refunds.

Our primary goal is to ensure your satisfaction by addressing any concerns you may have. If there’s an issue, please communicate it with us, and we’ll do our best to assist you. If the issue is determined to be a bug with our product and we could not solve it, we’ll proceed with the refund process accordingly.

Moving forward, please share us sample replies that was not tracked rightly in the campign to lutfatusman@gmail.com

Thank you for your understanding and cooperation.

Check the mail box lutfatusman@gmail.com. Also I gave reviews on your product for the sake of helping others in determining whether they should purchase this product or not.

We appreciate your initiative in providing reviews; however, it’s crucial to recognize that the true value of reviews emerges when there is a genuine effort to resolve any encountered issues, and when there is no active refund request in progress.

In moments of difficulty, seeking assistance through our support channels is paramount. Many issues can be swiftly addressed, and some may even turn out to be minor or simply a result of miscommunication/misunderstanding about the software use usage or oversight of guides outlined in documentation. Posting a review without first reaching out to our support team can inadvertently lead to misunderstandings, potentially misguiding others, as may have been the case here.

Rest assured, we are committed to providing you with the assistance you need. We have responded to your email, and we eagerly await further communication to ensure your concerns are addressed satisfactorily.

Thank you for your understanding and cooperation in this matter.

When tested with ”/backend/index.php/automation_tests/blockstest”

Getting the following results:

Testing all block as a unit

Passed: List subscription triggers

Passed: List unsubscription triggers

Passed: sepcific date evaluation

Passed: List subscriber added date trigger

Passed: open email

Passed: waiting for timeout

The Campaign must belong to the owner of this automation: 31

Total coverage: 20/24 (83.33 %)

Hello,

Apologies for discomfort this might have caused you.

The issue is with asset publishing. Kindly confirm your /customer/assets folder is writable, then deactivate and reactive the extension.

Do not hesitate to reach out for further assistance.

Thanks.

Ok! Working prefectly…

Hello,

Apologies for discomfort this might have caused you.

The issue is with asset publishing. Kindly confirm your /customer/assets folder is writable, then deactivate and reactive the extension.

Do not hesitate to reach out for further assistance.

Thanks.

Ok! Working prefectly…

Hello,

We replied your email.

Thanks.

Hello,

Thank you for reaching out.

We do not have a special configuration allowing this at this time.

We will add this in the next update.

Thanks..