160 comments found.
Nice one, please how can guests make payment on booking, I tried checking on how to pay during Booking. Thanks
Hello,
We want to assure you that we will provide the product exactly as described and demonstrated in the demo. We recommend checking the demo again and carefully reviewing the product description to ensure that it aligns with your specific requirements or needs. This will help you to cross-match the features and functionalities that are available within the system.
You can request a private demo to explore more. The results you obtain from private demo will be the same as if you purchase and install it on your own website.
What’s the difference between the regular and extended licensee?
Can I download and import the translations in bulk using an CSV or Excel file?
Hello,
We want to assure you that we will provide the product exactly as described and demonstrated in the demo. We recommend checking the demo again and carefully reviewing the product description to ensure that it aligns with your specific requirements or needs. This will help you to cross-match the features and functionalities that are available within the system.
You can request a private demo to explore more. The results you obtain from private demo will be the same as if you purchase and install it on your own website.
Can I link this app to my Airbnb and booking.com so that they work seamlessly?
So I don’t have to manually come block bookings on viserhotel after it’s booked on Airbnb or bookings.com
Currently the feature is not there. We can do as you want for an additional charge. Please open a support ticket from the URL given, our technical team will assist you: https://viserlab.com/support
Does this script supports Adsense approval?. Kindly let me know! Israeloluwasegun57@gmail.com
you may try forthat
Updating to 3.0 after following all instructions not working. I receive internal server error.
Hi,
Sorry for the late answer. we was on Internet blackout for last 5 days.
Please open a support ticket here: https://viserlab.com/support
Our Technical team will assist you.
Regards
Thanks for the reply. My support has expired.. Would you be kind enough to tell me if it’s OK to install the v3 and then import the database from the previous version into it? Thanks
brother, its technical question and you will have best answer from our tech team. you should create a ticket forthat.
Please i need a refund. Kindly refund me
Hi,
We provided as we described and as we shown on demo. you should check the demo and read the description to crossmatch with your requirements or to see what we have in the system.
additionally, as this is digital item and the item has been downloaded, unfortunately we can not issue a refund.
Thank you for your understanding.
Regards
Your app had many bugs, when i tried to complete payement for guest, for example he paid 5000 and i owe him 3000,tben when will try to complete payement we got erro, i’m asking now for refund please
Hi,
To keep our support system efficient and seamless and to keep your data safe and secure, we’ve developed an easy-to-use support portal for you.
Please open a support ticket here: https://viserlab.com/support
Our Technical team will assist you.
Regards
can’t complet installation , evry time i tried i got this message: RESULT Problem Occurred When Importing Database! Please Make Sure The Database is Empty.
Hi,
To keep our support system efficient and seamless and to keep your data safe and secure, we’ve developed an easy-to-use support portal for you.
Please open a support ticket here: https://viserlab.com/support
Our Technical team will assist you.
Regards
no support of bugs installer not working
Hi,
To keep our support system efficient and seamless and to keep your data safe and secure, we’ve developed an easy-to-use support portal for you.
Please open a support ticket here: https://viserlab.com/support
Our Technical team will assist you.
Regards
They won’t assist
what they are asking for ?
how to add other languages for translations
You can add new language and translate from the admin panel.
installation not work…. keeps error on db ive tried multiple servers
Hi,
To keep our support system efficient and seamless and to keep your data safe and secure, we’ve developed an easy-to-use support portal for you.
Please open a support ticket here: https://viserlab.com/support
Our Technical team will assist you.
Regards
They won’t assist
Hi,
Sorry for the late answer. we was on Internet blackout for last 5 days.
Please open a support ticket here: https://viserlab.com/support
Our Technical team will assist you.
Regards
Please i want to purchase this script, but from the demo Frontend user account login/create is not working the error message is: Sorry! Your session has expired. I created accounted yesterday but were not able to login, email verification code did not reach my phone. QUESTION: If i purchase it, will this be the same cause on my server?
Please check the other comment, we replied already. Please do not post multiple comment 
I want to purchase this script today now, but sign-up from the frontend is sending email verification code but the code s not coming to mail to enable me access user’s dashboard.
Okay, we will get the verification off for the demo.
I am getting a message for the email verification as i create account, they are telling me that , a 6 digit verification code sent to your email, but for over 24 hours no code is coming to my mail.
Okay, we will get the verification off for the demo.
Pre buy question: Is it possible to buy in this way? The Frontend demo is not working, i can’t create an account, i can’t login. Please i want to buy but the demo is showing error message: Sorry! Your session has expired. If you click on book and create account
pls try with another browser
Is working now, but i can’t create account, email Verification Code is not coming to my mail to verify to access user’s dashboard. Secondly, does it print receipt on thermal printer?
There is no issue with email and the receipt is not optimized for thermal printer.
Demo is not working, Error message displaying: Sorry! Your session has expired
pls try again with another browser
Do you have a gallery features?
check admin panel. almost all features there there
Question: I have Godaddy hosting and I have several sites, which work stable with Php 8.1 I see you’ve updated to 8.3, but when uploading, my other sites crash.
Could I use 8.3 just for the installation and then go back to 8.1 without problems? I will be attentive, thank you very much.
Hi,
To keep our support system efficient and seamless and to keep your data safe and secure, we’ve developed an easy-to-use support portal for you.
Please open a support ticket here: https://viserlab.com/support
Our Technical team will assist you.
Regards
I can not believe it. Creating a ticket just to say “Yes or No” is it viable to install with 8.3 and return to 8.1, this makes no sense. Avoid burdening your team with useless questions.
for technical help, you should open a ticket
Do you have plans to add a restaurant module? it will make your software stand out. I love your interface so much but client wants restaurant also but lets see how it goes
Hello,
Thanks for your suggestion, I will convey your message to our R&D team, and we will try to bring this feature in future updates.
Hello, is there an option to block the days when we do not want to receive guests? I don’t see an option for it. In Upcoming updates I recommend installing iCal, platforms like Booking.com or AirBnB ask for iCal to automatically block dates on all platforms without having to do it manually in ViserHotel, once a client books on one of these platforms; The date is blocked in ViserHotel too. Think about it
Hi,
To keep our support system efficient and seamless and to keep your data safe and secure, we’ve developed an easy-to-use support portal for you.
Please open a support ticket here: https://viserlab.com/support
Our Technical team will assist you.
Regards
