347 comments found.
A while back you sent me some code to fix the mobile layout, can you send that code again? I’m sorry I lost it. Thank you if you can!
Hi,
Your support has expired. To receive continued support, please renew your subscription and submit your request via the Support tab.
Hi,
I sent an email, but I haven’t received a reply. Can you check it?
Thanks
Hi,
We’ve responded to your email. If you haven’t received it, please check your spam folder
Best regards, ExThemes.
I haven’t received any emails
You can check this screenshot: https://www.dropbox.com/scl/fi/hinjcvtsk0y4bk1nj4r7s/2025-11-05_174439.png?rlkey=wuw6brpf6tkhta29lk7vofru4&st=gs5mcclo&dl=0
Here’s our response:
To translate the Timeline post type, please enable it in the WPML settings page. For detailed instructions, refer to this documentation: https://wpml.org/documentation/getting-started-guide/translating-custom-posts/
Because the WP Timeline shortcode uses AJAX to load additional timelines, you also need to enable the 'Language filtering for AJAX operations' option in WPML. You can follow this guide to enable it: https://wpml.org/documentation/getting-started-guide/language-setup/enabling-language-cookie-to-support-ajax-filtering/You should re-check your email server configuration
Best regards, ExThemes.
Thanks!!!!!
Please help! I’m having a problem with the appearance of my timeline. I have just imported the sample data, and this is how it looks on my website: https://gminazamosc.pl/ftimeline2/
Hi,
It seems the plugin is unable to load CSS files on your site, you should follow this guide to fix it:
Go To Timeline Settings page > Js + Css file > Loading css file on > Site-wide > Save Settings
If the problem still exists, please send your admin access via this support url: https://codecanyon.net/item/wp-timeline-responsive-vertical-and-horizontal-timeline-plugin/17664690/support we will check it
????
Hi,
If the problem still exists, please send your admin access via this support url: https://codecanyon.net/item/wp-timeline-responsive-vertical-and-horizontal-timeline-plugin/17664690/support we will check it
I already did that, about a week ago…
Unfortunately we did not receive any support message from your account, could you please resend it via this email:exthemes.net@gmail.com?
Hi, is it easy to update the code if I want to add features? If I for ex. want 2 timelines running in parallel with some links between them? Will that be coded in PHP or .js or ?
Hi,
I am not sure how you add more features, so please provide more details and some screenshots via this email:exthemes.net@gmail[dot]com We will take a look.
How can I reset my license or domain?
Hi,
I have reset your license so you can activate your license again, for the next time if you want to move your license, You can follow this guide:https://exthemes.net/docs/all/wp-timeline/faq/#1635476180636-02e09a49-bf23
Unfortunately, the page on which the plugin was registered no longer exists for almost 2 years. Can you reset the license for me?
Your license has been reset so you should recheck it.
I love the layout for desktop, laptop, but the layout for mobile, I wish it didn’t have the line on the left side, but rather maybe filled the entire area of the mobile screen.
Hi,
Which style of timeline are you using ? Please give us your url with the problem via this support link: https://codecanyon.net/item/wp-timeline-responsive-vertical-and-horizontal-timeline-plugin/17664690/support we will take a look
Hello.
I need a vertical layout but I have a huge timeline to fill and want to avoid a huge amount of scrolling.
1. Can you recommend any specific layout? 2. Is it possible to have pagination? Let’s say first 10 items of the timeline would display and the next ten would be on another page, for example. 3. Does it work with The7 theme + WP BAKERY builder? 4. Can the timeline be translated with wpml? If not, can at least be duplicated with a clone plugin for translation and that specific shortcode added to a different language afterwards?
Thank you
Also, I can have videos on the timeline, right? EDIT: I’ve found the answer below, ignore this one.
Hi,
1,2. You can check this demo: https://exthemes.net/wp-timeline/page-links/
3. Yes, you can use this plugin with any theme and any page builder
4. Yes, you can use this plugin with WPML
Best regards, ExThemes.
Just bought the plugin but…Can´t I display images on left/right of the text for some timeline itens but on top of it for other items on the same page?
Hi,
Iam not sure about your problem so please provide more details and some screenshots about your problem via this support link: https://codecanyon.net/item/wp-timeline-responsive-vertical-and-horizontal-timeline-plugin/17664690/support
Please note that you can only use the layouts like those on the demo page.
ok, forget the previous request, I’ve figured it out. Just a small thing: how can I increase the font weight displayed on the shortcode (both for text and headings) – I can see how to change font size and color, but not weight. thank you
Hi,
Please try using this custom css code to change it:
.wpex-timeline-list * { font-weight: 500; }You can change value 500 to your value and you can add the custom css code into Timeline Settings page > Custom Code > Custom Css
If you have other problems, please send it via this support link: https://codecanyon.net/item/wp-timeline-responsive-vertical-and-horizontal-timeline-plugin/17664690/support
Thank you. But that only changes the description, not the heading’s weight – what’s the right CSS for these ones? Could not find it.
Please use this css code:
.wpex h2 a { font-weight: 500; }Thanks a lot!. Last request: is there a way to open the custom URLs in a new tab?
well.. and also how to disable headings links. I’ve disable read more links on some of the timelines but because “full box” is selected on the shortcode, headings are still clickable in all listed timelines..
Because this is not support thread so please send your request via this support link: https://codecanyon.net/item/wp-timeline-responsive-vertical-and-horizontal-timeline-plugin/17664690/support we will check it
I just did, thank you.
When I enter the settings section, the page appears blank. Why is this so?
Hi,
To unlock all features, please activate your license from this link: your_site_url/wp-admin/admin.php?page=exwptl_verify_options
If you have other problems, please send it via this support link: https://codecanyon.net/item/wp-timeline-responsive-vertical-and-horizontal-timeline-plugin/17664690/support
I did it, thanks. Another question I have is; when I click on details, it says page not found. How do I solve this?
Hi,
We have replied to your email, you can follow it
Best regards, ExThemes.
Hello, Is it possible to add video in timeline frame ?
Thank you
Hello, I installed the plugin on https://native4kids.at and I am wondering if there is a way to export / backup all timeline entries?
Hi,
1. You could use the addon of WP like:https://wordpress.org/plugins/wp-ultimate-csv-importer/
2. Your support has expired so if you have any other questions, you need to extend your support.
thank you so much!
I have been alerted to a security vulnerability in my last Wordfence scan and wondered if you would be releasing an update to address this soon.
Hi, Please update plugin to the latest version 3.6.8 – 28/08/2024
No update is available in my WordPress dashboard. It is on version 3.0.2 and I haven’t gotten an update since then.
Please check this doc:https://exthemes.net/docs/all/wp-timeline/installation/
I am creating a timeline and both the horizontal and vertical timeline only shows 10 of the timelines, no more. How do I show more than 10?
Hi,
1. Please check document of shortcodes here: https://exthemes.net/docs/all/wp-timeline/shortcodes/
2. Your support has expired so if you have any other questions, you need to extend your support and you need to send your support request via support tab.
How do you update to 3.6.8? I’m not seeing an option in the plugin dashboard to update. Thank you.
Hi,
Please check this guide:https://exthemes.net/docs/all/wp-timeline/installation/
Is there a way to set what displays on the timeline?
For my use case, I would like to show uploaded documents.
If not, can this plugin be further customized by my developer?
Hi,
Sorry, I am not sure about the feature you are mentioning. Could you please provide us with more details and some screenshots via this support link: https://codecanyon.net/item/wp-timeline-responsive-vertical-and-horizontal-timeline-plugin/17664690/support ? We will check and provide feedback for you.
A few presales questions. I notice that it allows you to play youtube videos and other file types. How does that work? Are those posts? or do you have to enter that content in the backend? Is there a front end option for users to add content? Thank you
Hi,
1. You just need to add video link or video shortcode into content of post/timeline
2. No, this feature is not available
can you filter posts by category AND tags for the timeline?
Hi,
Unfortunately, you can only enable filtering by category.
Hello, I can’t find the infographic layout in the shortcode setting; please let me know how to get the infographic style to display. I am waiting for your directions.
Hi,
If you want to use the infographic layouts, you need to enable it before using it in: Timeline Settings page > Advanced > Timeline Infographics > Yes > Save Settings
You should check this doc: https://exthemes.net/docs/all/wp-timeline/shortcodes/timeline-infographics/
If you have other questions, please send us via this support link:https://codecanyon.net/item/wp-timeline-responsive-vertical-and-horizontal-timeline-plugin/17664690/support
Best regards, ExThemes.
Pre sale questions. I have tried other timeline plugins but they donot seems to work with latest avada wordpress theme. Can you confirm, if your plugin works with avada. Thanks
Hi,
You can use this plugin with any WP theme and it should work fine with AVADA theme, if you have any problems, you just need to send support request, if the problem can not be resolved, you will receive the full refund
Best regards, ExThemes.
Pre-sale question. I see most of the timeline has a read more link for each card, instead of showing the excerpt text, can we display the full content (and remove the read more link)? Thanks!
Hi,
Yes, that is possible, you just need to set it with shortcode parameter
Best regards, ExThemes.
Thank you! I am looking at the shortcode from this link (https://exthemes.net/docs/all/wp-timeline/shortcodes/timeline-slider/), and do I set the ‘full_content’ parameter to ‘1’ (full_content=”1”) in order to display the full content on each timeline card?
Yes, you just need to set shortcode parameter: full_content=”1” you can check this demo: https://exthemes.net/wp-timeline/full-content/
thank you!
You are welcome! thanks.
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