799 comments found.
I am facing issue with the system. it is showing ( localhost is currently unable to handle this request. HTTP ERROR 501 ) and this issue happened for the second time with different software branches .. so is there any thing going !!!???
I have sent Ticket to the support team but till now no one response. last time I forced to wait for 4 days till they replay me.
my Ticket is : IPM #99
no response !!!!
the latest version has major issue. the issue with license , after activation the script not working. this happened to me with tow different copies. and the Helpdesk support very very very slow in response.
should we trust this software !!!! if it is suddenly stop working and there is no effective fast technical support . You must wait at least 4 days for a response to you, and you must wait several more days to solve the problem.
Hi there, team checking your issues, no worries please, team will fix it parmanently
Tickets No
IPM : #99
IPM : #100Your issue has been fixed, sorry for delay, we are in rush for Eid vacation.
The same issue happened again, you have a very huge and serious bugs on the script.
fixed
I recently updated the site, but it is currently not working.
Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
hi can see waiter app source code not included so how we can add our logo, make whitelabel ….??
This is SAAS..? Can i get saas version ..?
Hi there, Waiter app source code is not included. To buy source code of waiter app contact WhatsApp: +8801812391633 And it is not SaaS, you may contact us same way for the SaaS. Thanks!
I need help urget
Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
I clearly mention your support ticke is not working. please check the screenshot. and mistakely we buy the 2nd purchase. still we did’t activate it. we need a refund for that. how to apply the refund
Hi, May be you are making any mistake when entering the purchase code, please check carefully. Sometime just a single space after or before the purchase code make it invalid. Thanks!
I put ticket but haven’t recived good answer. So posting again on this.
1) When i use your system on web server ( print_server installed on localhost ) and network printing my browser show SSL warnings. if i clicked Proceed to 192.168.1.67 (unsafe) on google chrome it works. So If i not clicked it it will block network printing. So with this i need every time when i using your script needs to click on Proceed to 192.168.1.67 (unsafe). Please fix this. this is big bug your system. Give me a good answer on this chat
Hi there, Please share your issue in the ticket. Thanks!
i shared. But haven’t received good answer.
what is your ticket id?
Ticket ID : IPM #93
Register report is not updates. How to setup the register report?
Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
after installation this error appear (( This page isn’t working localhost is currently unable to handle this request. HTTP ERROR 502. ))
I have sent ticket regarding the issue, it is IPM#90waiting your replay to solve the issue.
Asked team to check your issue
I have send ticket for the helpdesk team to solve the issue, but they are extremely super slow on response to the client .. I have paid for the software and it has support service but really I not getting any type of support. my issue very clear , after I install the system error page appear. and I have send this Ticket ID : IPM #90 . they response before 2 days asking me to provide FTP information and I have provided it after less than 1 hour from their request.. what should I do ??!!!!!
why the support service bad and very very slow like that ? !!!
Hi there, holiday going here, hopefully you will get solution tomorrow
Hope your issue has been fixed
can I sync with bank terminal?
Sorry that we dont have this feature
pre purchase question. I am just wondering is this software capable of a connection to card terminal / payment terminal So check-out amount will send to the terminal ? This option is vital now as restaurant, cafe, grocery store and other small store they do 20- 60 sale in hour which require this integration, they do not want to put manual amount to the terminal every time.
sorry that this feature is not available at this moment
Please, does the system have option for cashier not to delete draft order?
you may handle this from permission management
Hello,
We tried the demo, excellent work. But we notice that when we change the language to Arabic the system works as expected RTL, But the contents remain LTR?
Any chance to apply a fix to allow All pages and Reports content RTL as well?
Also, the PDF does not support Arabic, any fix?
Regards,
Can you show a screenshot so that we can understand because we are not enough familiar with Arabic.
Hello, I was not using the script for long time, today I tried to install on my local pc with the purchase code and it was successfull, after that I am trying to install to my domain but I am unable to install on server as it is saying the software is already installed, can you please reset the installation purchase code so that I can install it on my server?
Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
I tried to create a ticket on your helpdesk but it’s giving me an error that purchase information is not valid, while I am entereing correct purchase code as well as username
oh sorry! it’s done I was selecting “iRestora Plus” while I purchased “iRestora Plus Multi Outlet”.. It’s Ticket # “IPM #75”
great
Hi, Awaiting reply on my ticket, no updates yet 
replied, check plz
Saas_Buyer: What have been the changes in this new version?
Please check change log in product profile.
please fix the demo login page, can’t login.
Thanks
let me check, thanks
Hi there, We checked demo link, it’s working fine.
Hi, I need to add percentage near “Service Charge / Delivery charge” to iNVOICE via net work printing. Please tell me how do that. My ticket no for this : Ticket ID : IPM #73
Like as : Service Charge (10%)
Team will check it
Kindly reset my license.
Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
My system installed on Web Server. But i am using network printers. So when i tried to print. Got CORS Error. Please help me urgent. I put ticket also.
Hi there, team will assist you soon
Not fixed yet. They given floating answers.
CORS error depend on your server, please talk with server provider
Why you given permission to move your system between two hostings without change domain name? Your team has told me to backup all databases and files. And uninstall it I also move my hosting to Cpanel with same domain. I am get 501 Error. Need urgent answer to fix this. I also opend ticket. And contact you via whatsapp. IPM #70
Hi sir, hopefully team replied, please collaborate with team.
I send server logins. please do this quickly. My restaurant is stopped work
What is your ticket no please? team on support.
Hello, i can’t forgot password or login to your support desk. please enable it. urgent.
We will send temporary password soon
If my script change to new host, i need to contact you again again to fix 501 issue? Why you don’t give facility to us to host script in same domain?
Sent temporary password, and 501 issue , we fixed it in updated version 7.2 by a module
Ok thanks. Temporary password got it. But i updated version to 7.2 via you admin panel. But i faced that error before you fixed. And new version downloaded from codecanyon. It will show same error bro
Is it still unsolved from ticket portal?
Hello you told me “501 issue , we fixed it in updated version 7.2 by a module” So can i move my script to my another server with same domain? And also what are the minimum server requirements for your script? Need urgent answer
Is 501 not come again?
No additional server requirements there, hopefully 501 will not come again, we added a module to fix the 501 issue by client
I updated to new version. So now i ll move it to new server. So anything else to have do me ?
Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
Helloç i have a problem with install local printer server. Please help me . My printer model is XP-80C. And it is cconnected to network. There is no problem network printer. I made everything like your documentatuion. But i can not send test to printer. My ticket number is IPM #60
Okay, team will assist you soon, thanks
Please help me yesterday i opened ticket, but there is nobody help yet. Everything is ready just printer remains, today i must finish the restaurant will be opened . It is so important for me right now
Check reply
Hi, can you share API collection like Postman Collection? Thanks.
Hi, We dont have any API at this moment
I would like to know in the system purchase and stock work according to each outlet?
Yes, each outlet
