Hi,
could you provide a more detailed description of the issue and how to experience it?

From my tests, items are properly set on quote list: https://nimb.ws/K2rTxqR

I fixed the problem. I was using the latest PHP version, 8.3+ and now switched back to 8.2 which seems to have fixed the problem.

Glad to hear that!

Hi,
no I’m sorry, the plugin hasn’t such a feature.

Hello, No.. I have install the woo commerce extra on theme and we don’t use any third party plugins

Ok, could you try to temporarily switch the theme to see if you still experience the issue?

If you send me via private message (click on my name and then use the low-right box) the following data:

1. your email address
2. full admin access to the wp-admin area
3. FTP access
4. a detailed step by step guide on how to experience the issue

I can perform some further tests to see if it is possible to determine the cause.

NOTE: all the requested points are mandatory, do not forget to report any of them.

Thank you for your collaboration.

Hi, i try to switch the theme and your plugin working good.. I will try to fix the theme to working with your plugin..

I’ve checked out your demo and cant see any difference in how your variations are setup.

Hi, So in the demo site you are not experiencing the issue and in yours yes?

In this case, of you send me a private message (click on my name and then use the low-right box) reporting your email, a ftp and wp-admin accesses and a step by step guide how to experience the issue, I’ll try investigating further. Thank you.

Hello, unfortunately I have no clue. In order to find a solution it is important to find the cause. It could be due to a 3rd party interference or a plugin malfunctioning.

If you disable all your plugins are you experiencing the issue?if so, if you try switching theme, does help? Could you try using the demo site to recreate your scenario and report to me if you are expecting the issue?

Thanks for your support. The problem was not related with your plugin, it was a shity piece of code in functions.php. Nice job with the plugin

Glad to hear that, thank you!

last but not least, I would ask you to help me: If you enjoyed my efforts to assist you and/or my plugin please consider leaving the 5 stars…It would help me with sales, I would really appreciate it!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate your purchases. You can also leave the rating through the plugin description page: https://www.dropbox.com/s/v6zaoe0p6cs4x2o/rating.png?dl=0 )

Have a great day!

Hi,
what do you mean they are not appearing in the quote? A quote is a WooCommerce Order (marked with the custom quote statuses), so that plugin should properly display its data.

If you report a more detailed description of the issue, I can try to understand which is the cause.

Hi, Thanks for replying, yes when I use your Quote plugin for this product, the product needs the Width, Height and colour selected these are added via Extra Product Options plugin (EPO), and when they are specified and added to quote they do not appear in the quote, email template nor the dashboard WooQuotes section.

https://industrialdoorspecialists.co.uk/product/steel-louvred-wall-panel-sts202-br3-rated/

When you look at the comments section for the Extra Product options plugin there are loads of customers asking about a quote plugin or functionality and they plugin author just keeps saying that they have not found a compatible Quote plugin that works with their plugin.

Hi,
maybe I know why. Maybe when the product is added to the cart, they are using their custom functions to add the extra attributes along the product (they are not managed as standard product attributes).

So a third-party plugin is not aware of this mechanism, so when they are adding the product to their cart, the extra data is not associated with the product.

I have no idea how it works and has been designed. However, if you send me a private message (click on my name then use the low-right box) I can send you a quotation to perform some analysis on that plugin code to understand how it works.

Once done, I can understand if the compatibility can be implemented and send you a quotation.

Hi,
no problem

in the future, to remove a comment you need to report it to the CodeCanyon staff. They will eventually remove it!

Hello,
The plugin is designed to work with fully HTML5 compliant browsers. Make. sure that the incognito mode is not interfering with the user session.
If the plugin requirements are not met by the software you are using to to browse the webpages or if they are preventing use action to be properly traced by the server, there isn’t anything the software can do to avoid that.

Hi,
the plugin is not designed to work like that. If you need, I can implement an addon specifically for your purpose.

If you send me a private message (click on my name, then use the low-right box), reporting your email and the description of the customization, I’ll send you a quotation for that. Thank you.

I did, thanks!

Got it! Please check your inbox!

What do you mean for coupons? or set price at checkout?

The plugin doesn’t allow to buy any product. It allows to add the products (by default prices are hidde) to a “quote basket” and then ask a quotation for that basket. You can have a preview on how it works by using the demo site.

Hi,
The plugin hasn’t such a feature. But if you need I can implement this feature. You can send me a private message (cluck on my name then use the low-right box) reporting your email and a description of the feature and I can send you a quote. So once you purchase, I’ll send you an addon for the custom feature.

It sounds very strange, the get_item_count_refunded is a method of the WC_Order class defined by WooCommerce: https://woocommerce.github.io/code-reference/classes/WC-Order.html#method_get_item_count_refunded

it cannot be undefined. Which WooCommerce version are you running? Cold you give a more detailed description of the actions you are performing when experiencing the issue?

we are going to use another plugin seem this qoute plugin is super buggy , and conflicts with ottehr theme components.

from what you reported in the last comment, it seems that you are using plugins that generate interference that even prevent the normal execution of the native methods defined by WooCommerce. As anyone can test via the demo site, in a fully working environment the plugin works without any issue.

Hi, we purchased it through the Envato Elements program, there doesn’t seem to be a way to contact you for support on there so I tried this. OK thanks for the screenshot, on our site it doesn’t show the banner. If you go to https://www.harrytravis.co.uk/product/aluminium-capping-foil-organic-whole-blue-print-scottish-51-x-50/ you can see a product that is set to Quote.

I now have the notice appearing, I forgot to add the Woocommerce Notices in Elementor. The wording says it has been added to the Quote list. Is there a way to have a button or link in that message to take them to the Quote page?

Because elements doesn’t include any support.

If you send me a private message (click on my name and the use the low-right box) reporting your email, I can send you a quotation to implement this feature.

the plugin ships with a .pot translation file named woocommerce-quote.php (located in the language folder inside the plugin) that allows you to translate its string. You need to use a po editor (like https://poedit.net/ ), create a .po file for your language, translate the strings you need, and save. It will create a .mo file that you have to save back with the .mo file into the language folder

To change that you need to edit the Order.php file (located in the classes\com folder). The statuses name are managed from line 163 to 217.

Hi,
what do you mean by “show”? if you wish to restrict the quote requests only to a selected set of categories, you can use the following setting: https://nimb.ws/JRM3blY

I updated the plugin and I still have the problem

When seeking help with this issue, you may be asked for some of the following information: WordPress version 6.4.3 Active theme: Hello Elementor Child (version 2.4.1.1635881231) Current plugin: WooCommerce Quote (version 6.0) PHP version 8.2.17

Error Details

An error of type E_ERROR was caused in line 71 of the file /var/www/vhosts/farmersmill.co.nz/httpdocs/wp-content/plugins/woocommerce-quote/classes/com/Time.php. Error message: Uncaught Exception: Failed to parse time string (30/03/2024 7:02 am) at position 0 (3): Unexpected character in /var/www/vhosts/farmersmill.co.nz/httpdocs/wp-content/plugins/woocommerce-quote/classes/com/Time.php:71 Stack trace: #0 /var/www/vhosts/farmersmill.co.nz/httpdocs/wp-content/plugins/woocommerce-quote/classes/com/Time.php(71): DateTime->__construct() #1 /var/www/vhosts/farmersmill.co.nz/httpdocs/wp-content/plugins/woocommerce-quote/classes/admin/QuotesTablePage.php(293): WCQT\classes\com\Time->get_date_time_according_wordpress_settings() #2 /var/www/vhosts/farmersmill.co.nz/httpdocs/wp-admin/includes/class-wp-list-table.php(1794): WCQT\classes\admin\QuotesTablePage->column_expire() #3 /var/www/vhosts/farmersmill.co.nz/httpdocs/wp-admin/includes/class-wp-list-table.php(1737): WP_List_Table->single_row_columns() #4 /var/www/vhosts/farmersmill.co.nz/httpdocs/wp-admin/includes/class-wp-list-table.php(1724): WP_List_Table->single_row() #5 /var/www/vhosts/farmersmill.co.nz/httpdocs/wp-admin/includes/class-wp-list-table.php(1709): WP_List_Table->display_rows() #6 /var/www/vhosts/farmersmill.co.nz/httpdocs/wp-admin/includes/class-wp-list-table.php(1636): WP_List_Table->display_rows_or_placeholder() #7 /var/www/vhosts/farmersmill.co.nz/httpdocs/wp-content/plugins/woocommerce-quote/classes/admin/QuotesTablePage.php(111): WP_List_Table->display() #8 /var/www/vhosts/farmersmill.co.nz/httpdocs/wp-content/plugins/woocommerce-quote/woocommerce-quote.php(186): WCQT\classes\admin\QuotesTablePage->render_page() #9 /var/www/vhosts/farmersmill.co.nz/httpdocs/wp-includes/class-wp-hook.php(324): wcqt_render_admin_page() #10 /var/www/vhosts/farmersmill.co.nz/httpdocs/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #11 /var/www/vhosts/farmersmill.co.nz/httpdocs/wp-includes/plugin.php(517): WP_Hook->do_action() #12 /var/www/vhosts/farmersmill.co.nz/httpdocs/wp-admin/admin.php(259): do_action() #13 {main}

Also, I cannot see in the Quote page the full list of quotes received. Only the last one. without any information, only the error!

Please do not send different messages regarding the same topic on different channels. It won’t make you acquire more priority, it will only make it harder to keep track of your ticket. Please give a look at the answer to the private message you sent. Thank you.

Hi,
the plugin inherits the theme style and doesn’t define any specific style for mobile or desktop. Thank you for sharing your experience, I’ll try to do my best to improve it in further releases.

Unfortunately, without any further clue it is quite hard to determine the cause and then suggest you a solution.

Try to enable the WordPress debug mode and debug log ( https://wp-staging.com/docs/enable-wordpress-debug-log-mode/ ). To do that insert the following lines in the wp-config.php you find on the root of your site:

define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );

reperform the test and see if more clues are reported in the debug.log located in the wp-content folder.

Try also to disable the other 3rd party plugins, one of them might be interfering.

If none of the above helped, If you send me via private message (click on my name and then use the low-right box) the following data:

1. your email address
2. full admin access to the wp-admin area
3. FTP access
4. a detailed step by step guide on how to experience the issue

I can perform some further tests to see if it is possible to determine the cause.

NOTE: all the requested points are mandatory, do not forget to report any of them.

Thank you for your collaboration.

Im afraid its not working. I tripled max input vars and still doesn’t save changes yet it gives me a “Saved successfully!” message.

My ini file:

allow_url_fopen = On display_errors = Off enable_dl = Off file_uploads = On max_execution_time = 40 max_input_time = 60 max_input_vars = 30000 memory_limit = 1024M post_max_size = 1024M session.gc_maxlifetime = 1440 session.save_path = ”/var/cpanel/php/sessions/ea-php81” upload_max_filesize = 1024M zlib.output_compression = Off

Earlier it did grabbed changes but now it doesn’t.

Thank you for reporting, but I cannot assist with the server issues. You should eventually contact your server maintainer.
Please note that once you altered the PHP.INI you need to restart the web server in order for the modification to take effect. You can check if the new value has been set via the following WooCommerce status page: https://nimb.ws/nhOLF1d

As you can test in the demo site (https://codecanyondemo.work/wcqt ) when PHP is properly configured, all post data is properly passed by PHP to the plugin.