1675 comments found.
Hi Daniel. When will an add for the chat bot be released, informing when the order is ready for delivery and when it will be accepted or cancelled?
Hi ricardojre
This is already added https://share.cleanshot.com/VDRMfwryI am interested in your software, but I have some questions:
- I have seen the demo, but when I enter the restaurant settings I cannot find where the payment methods can be added to pay for the order.
- Can the customer placing the order pay before sending the order? If yes, in what way?
Thank you
Please reply to my ticket #86412
Replied on ticket.
When installing error : Error 500 on system! There could be multiple reasons for this to happen. Misconfiguration, error in the code or some other server error. If you are the administrator, please follow the product documentation – FAQ section, to debug the problem. If you are not the administrator, sorry for experiencing this, we will work on resolving this issue.
Ian has repplied on your ticket, but if you face an issue, feel free to write me again, send cPanel info and will look into it.
When installing error : Gateway Timeout The gateway did not receive a timely response from the upstream server or application.
Ian has repplied on your ticket, but if you face an issue, feel free to write me again, send cPanel info and will look into it.
when installing, an error like this: SQLSTATEHY000 Unknown MySQL server host ‘127.0.0.1:3306’ (-2)
Hallo, if I am using local bank transfer for customers to make monthly payments, does the system automatically detect when the 30 days lapse or this process is tracked manually
Hi
You need to track the period manually.
If the period is tracked manually, how do you make them pay after the 30 days have elapsed
You can send an invoice. And you can automate this process.
How do you achieve that?
Hello Bro, when I open a new update and what surprises will come. Your script is excellent. (っ.❛ ᴗ ❛.)っ
Great, glad that you like it.
Have submitted ticket (86239) about plug-ins/apps no longer showing under the apps section for each restaurant
Replied on ticket.
Hi
Hello Daniel, can you reply me? This is a serious problem, seems like the cache management want doing well.
•wasnt
As said before, I did test it Did recorded a video for explanation https://www.loom.com/share/e84b94e5dd2b4e83a0cd5a29f678ffc5
Please send me a ticket in the presale https://mobidonia.helpviser.com/ . Check with the default template.
Hi Daniel thanks for your reply. I think that will be some cache management that you need to look into it. You may get suggest from me , for example the cart in the cache should be expired at certain time . That might sound correctly. For example after 1 hour or a day. Because some customer will just check out, but with wrong vendor and wrong order too.
I am doing it on my handphone, the customer will be confused if they make the orders . Especially they are in the local town.
Hi Daniel, sorry to say that whenever customer go to the other vendor shop, all the carts from previous vendor should be empty, to prevent the wrong send of order to wrong vendor. Please help!
I have install the script but seeing plenty signup each day can you tell me why this is happening
Hi kuan112
Please enable reCaptcha https://mobidonia.gitbook.io/plugins/included-apps/recaptcha Here is how you can remove them https://www.loom.com/share/8519e27b7f0a4d6b8784966436db85aa?sid=06103348-38c1-4d4f-92df-34d5b3e42af8Hello guys, can you please reply to my tickect: #86085
Replied on ticket.
Hello guys, can you please reply to my tickect: #86085
Replied on ticket.
Hello guys I do have over 3 pending tickets for over a week now.
Kindly reply. This is one of them : #86374
Replied on tickets.
kindly reply to all the open tickets
Replied on tickets.
Hello team, kindly reply on this ticket please it is urgent #86350
Replied on ticket.
Hello guys, i did provided all the requirements that was ask, but till today I haven’t received a feedback. Urgent!!!
will look into it later today. Sorry for the late reply.
Why a lot of products at my whatsapp menu keeps turning to [Out of stock] if I have not set any stock configuration. How to fix this?
plese send me a ticket in the “Presale” category. https://help.mobidonia.com/
This error is due to the fact that system tries to send email notification, and we haven’t set SMTP in the demo system.
Hello Daniel,
I’ve recently updated my app to version 4.0.3. Immediately afterward, I had to reinstall all of the apps. The SMTP test is functioning properly, but the test mail from the app isn’t responding. The settings were working perfectly before the update, so I’m not sure what happened.
Try password reset and check if you get an email. Check your spam folder also.
I have try just as you said and it is giving me ERROR 500 https://flareapp.io/share/KPgav9X5
Looks like your SMTP settings are not correct
The SMTP test is functioning properly. my SMTP is corectly set, I can send and received mail without any issue. all other apps on my server are working properly. Before the update, it was working properly with the same credentials
Hi
Does the client who occupies the platform need to link WhatsApp with a meta application? How does WhatsApp connect?
Yes, they need to connect with their API key. You can make / register new company in the project.
There is another option for tech providers -> https://twitter.com/dimovdaniel/status/1770191815913644230
I am already a customer of some of your products. Is it possible to publish more than one picture per product, at whatsapp menu/ordering system?
At the moment it is only one image per product.
Hi Daniel, submitted a ticket 5 days ago – 85831 – and want to check-in on a response for it. Thanks!
I did reply on the ticket yesterday. Let me know.
Please follow this ticket #85845
Replied on ticket.
Hello! I would like to purchase the code, but first I would like to know if you do customizations? How can I get in touch to request a quote?
Send us a ticket here https://mobidonia.helpviser.com/ in the presale category
Plz follow this ticket #85753
Replied on ticket.
