87 comments found.
Can vendor register hotel himself alone?
Hi,
Vendors can only add rooms here
I say how a vendor insert his hotel? Is it like a theme directory where vendors can add hotel?
Hi,
each vendor is actually a hotel
they can add rooms only
A vendor cannot add multiple hotels
I hope , its clear now
Thank you
Can i add other categories like restaurant ecc? Can i add coupon or affiliate system? Can i add reserve a table?
Hi,
only coupon option is available here among the mentioned features
I read this, but i can’t see how to use copuon in admin panel!
Coupons can be used during room booking / tour package booking only (https://prnt.sc/dP_ve--fv_it), not in Admin panel.
Thank you
Hi. Are you planning to add an affiliate program so who refers buyers will receive a commission? Thank you.
Hi,
I will note it but we cannot provide any eta / promise for any feature
If you need now, You may contact us on telegram for custom service
Telegram Username: KreativDev (https://telegram.me/KreativDev)
in that case, you need to write these requirements again in telegram
NB: Telegram is not for after sales support. Telegram is only for customization
Thank you
Is it possible to checkin the quest using qr code which was generated after booking and sent to their email or invoice.
Hi,
I am sorry. I think you have misunderstood, dear. here is not QR code in our invoice
Thank you
i got this error on demo Not Found The requested URL was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Hi,
I am sorry to know that
Its working fine here
Unfortunately, Our hosting firewall blocks some ips
we have already contacted regrading this with hosting support but its not possible to turn off the firewall
In this case, I will request you to use a VPN to check our demo
It will work
Thank you
What’s the difference between this script and hotelia?
Hi,
This is multivendor where vendors list their rooms > receive bookings for their rooms > Admin receive commission for each booking
And hotelia is single vendor where only Admin can add rooms
Please when will an update be available, can you make a notification Icon so to when when we have an engagement, no notification in the backend expect for the dashboard, can you also include api access thank you.
Hi,
we have been working on a themes + fixing update
unfortunately notificaiton is in plan yet
If you need urgently, You may contact us on telegram for custom service
Telegram Username: KreativDev (https://telegram.me/KreativDev)
in that case, you need to write these requirements again in telegram
Thank you
Hope you are having a great day, how do we update to the latest version, we noticed there are no auto update in the back end.
Thank you i had to manually search through the name on the screen shot for the youtube video https://www.youtube.com/watch?v=4y_esID0gwY
After carrying out the update, i tried turning on the recaptcha and i keep getting error, kindly look into this please.
I also noticed payment method is not updating anymore, i can’t add a new payment method if the max withdrawal is higher than 999,999.00 kindly assist. This isn’t good for multi currencies. Also when adding a new pay method, we need option for their account number, bank code. This isn’t available, we just want to begin using this script professionally, so we will be having more questions and request and we hope we can work on this together to make this beautiful script better thank you.
More bugs, when a client makes a withdrawal request, it minus their balance but the request isn’t made. So their balance keeps getting lower, but no request on their end and the admin end.
Hi,
1) For account number, bank code , we have option to add new input fields for payment methods
screenshot: https://prnt.sc/RPXAwfxi18Q5
2) For technical issues, Please renenw the support & create a support ticket here: https://kreativdev.freshdesk.com/
please share website link, website admin panel access & cpanel / ftp access so that support team can debug it
Thank you
1) The custom field is functioning “Thanks”, but there’s a bug preventing balances from being increased up to 1 million. Some countries operate with high exchange rates, making this a critical issue. Additionally, the balance was deducted from the vendor, but the withdrawal was not sent for processing, indicating another bug. Furthermore, none of the plugins are working—attempting to activate them results in a 500 Server Error.
2) These are existing issues within the app, not requests for new features or enhancements.
Yes, I noted high exachange rate already
The support is for immediate fixings on customer end
But I did not get the withdrawal issue & plugin issue here though
We carried out the update to the latest version with the help of your video and everything was successful, upon trying to active the Google Recaptcha, i get directed to /admin/basic_settings/update_script 500 error
in regards to withdrawal if your base currency is USD, you can’t go over a million.
kindly assist I have over 500 bots signing up to my site as the Google Recaptcha isn’t working, or any plugins after the update. Once i click activate then save i get 500 error
A new question, how do we ensure that the vendor contact details does not show on the front end to users?
For technical issues, Please renenw the support & create a support ticket here: https://kreativdev.freshdesk.com/
please share website link, website admin panel access & cpanel / ftp access so that support team can debug it
Envato Policy for item support: https://prnt.sc/c3vJp_zz26R7
Thank you
Is this possible to use for boarding house, apartment or rental rooms for a longer or monthly payment to tenant admin?
Hi,
I am not fully sure about your requirements
you have to decide it after checking our live demo
here users books room from a start date to end date
thank you
As this is Multi Hotel Multi Vendor script, kindly let me know how do I enter multiple hotels in a single vendor id ? e.g. One vendor (agent) is managing 10 hotels using one vendor id.
Hi,
unfortunately, its not available here.
that will be huge change in database level & code level
Demo link not working, please check
Hi,
I am sorry to know that
Its working fine here
Unfortunately, Our hosting firewall blocks some ips
we have already contacted regrading this with hosting support but its not possible to turn off the firewall
In this case, I will request you to use a VPN to check our demo
It will work
Thank you
Hello I have a question before I purchase this Can I change, edit or remove the search function in the middle? The one with CheckIn/CheckOut, Location, Bed. Thanks in advance
Hi,
you will get the source code after
you can customize it from code
Thank you
Hi I have a question
the location, is not working ,the user or the visitor has to type the location manually , I think if it was a drop down list , it will be better.
or explain please how it works if I was mistaken
I want ot by but the location textfield is not best practice to do that way
Hi,
yes, currently user have to write the location (not dropdown)
You may contact us on telegram for custom service
Telegram Username: KreativDev (https://telegram.me/KreativDev)
Thank you
Food order possible using this with Kitchen
Hi,
Unfortunately, its not available here
Pre purchase questions:
1: is there a way I can charge the HOST and also the GUEST a fee
2: Is there a way I can verify a user with their ID
3: Can the host post for free (without package) and admin will have to approve the post before it goes live
4. Can the host accept the booking after a guest request for booking
Hi,
1. you can only take commissions from each booking from vendors
2. i did not understand this one but i think its not available
3. there is no subscription package system, so vendor can post for free
unfortunately, admin approval sysyem is not available, i will note it
4. it can be done only if the payment is done via offline payment (like – bank transfer etc..)
Thank you
please make tours and travel booking multivendor script
Hi,
I will note this for our future projects
Thank you
on user dashboard there is no option to see the dates for hich he has reserved the room. And also if user checks his bookings in user dashboard there it says that booking status completed wheresa the booking dates are from 17 may to 20 may. there is no booking cancel option given to user why so?
Hi,
1. the dates are shown in the vendor dashboard: https://prnt.sc/RqJzrZkkG-F8
2. thats actually payment status, the payments are received by Admin
so, only Admin can change it
i am noting down the point of ‘accept / reject’ booking by vendor
Thank you
1) issues in site if the room have only 3 guests allowed then while booking if user enter 5 guests then also booking is allowed. note it 2) if vendor request withdrawl the admin is not being notified through mail. similarly if the vendor has registered on site the admin is not notified about registration. Improvement-> add such mail thing 3) while booking the room if any user needs to apply copoun code how the user come to know that specific room has any coupon code
Hi,
1. thanks for pointing this. note it
if you want you may contact support (https://kreativdev.freshdesk.com/), they will check it on your end
2. I noted it
If you need now, You may contact us on telegram for custom service
Telegram Username: KreativDev (https://telegram.me/KreativDev)
3. Actually its upto Admin
they can create custom page to show the coupons, or post couposn in facebook group or do main marketting with seperate mail marketing tool
Thank you
Super admin didn’t receive mail for vendor registration Where vendor is receving mail for email verification
Hi,
unfortunately, email to admin for vendor registration is not available here
We are not able to see withdrawal option in admin panel sidebar Nav-item
Hi,
I think the admin is created by super Admin
& the permission of ‘withdraw management’ is not provided to the Admin by super Admin
If this is not the case, then Please create a support ticket here: https://kreativdev.freshdesk.com/
please share website admin panel access & cpanel / ftp access so that support team can modify code (if necessary)
NB: Friday is weekend here
Please answer my Email I sent you on 11 April to your gmail address.
Hi,
I just checked your mail, I am sorry to know that, dear
For any technical issue, Please create a support ticket here: https://kreativdev.freshdesk.com/
they will provide you the solution
NB: Friday is weekend here
Thank you
