on dashboard its not able to activate. on app works. but this is very tricky

Done

Please do not hesitate to reach us if you have any questions. We are working on adding new features within this week sir,

Stay tune for new updates. thank you again,

Hello Sir, I apologize for the delay. We are actively working on fixing the custom base URL issue you are facing. Our helpdesk team has reached out to you requesting additional details about your CRM setup, as some of the provided information appears to be incorrect. Please check the helpdesk for more information.

Customizations can take some time, but we are committed to resolving this as soon as possible. Thank you for your patience and understanding.

Best regards,

Thank you for your suggestion! We appreciate your feedback and have noted it. We plan to add tags to the leads form in a future update, and it’s already on our development roadmap. Stay tuned for updates!

Thank you for reaching out! For testing, please use the demo login credentials: Email: demo@xessglobal.net Password: 123456

All test projects and leads should work fine. Please check again using the demo details. Yes, staff can use the same app as it is designed for both admin and staff users. Notifications will be included in our upcoming updates, and we’re also planning to add the messaging feature after integrating the main features of Perfex CRM. If you encounter any further issues, please let us know!

Yes sir,, We are working on that.Hopefully next update will have Push notifications.

Cheers !

When can I expect this option? We are on hold from purchasing both of your apps as we need just the push notifications for projects, tasks, etc?

Hi Sir, Finally some good news, We are working on the updates and hopefully by two weeks we will be able to deliver the notification.

Stay tuned, and thank you again,

Thank you very Much sir, Yes our app come with the Plugin itself.No need to buy that separately. .

Thank you for reaching out! We understand how important it is to get your app published smoothly, and we’re here to support you throughout the process.

While our primary focus is on providing robust modules and applications, we also offer guidance on how to publish the app on various platforms. Our team can assist you with the necessary steps, documentation, and best practices to ensure a successful launch.

If you need detailed support or have specific questions about publishing, please feel free to share more information with us, and we’ll do our best to assist you.

That was Quick, Thanks,

Thank you for your inquiries! Here are the answers to your questions:

Licensing: For each tenant, a separate license is required under the current terms. However, we are actively working on a dedicated SAAS module. Once released, this will allow you to use the same app across multiple tenants without needing to purchase multiple licenses.

Upcoming Features: We have plans to enhance the app with check-in/check-out times and employee tracking functions, which will include tracking employee locations via coordinates. These updates are expected to roll out within the next two months. However, please note that integration with Google Maps is not currently planned; the feature will focus on coordinate-based tracking.

Future Plans and Documentation: To learn more about our future plans and to access detailed documentation, please visit our app page. We’re also always here to assist you—just open a ticket, and we’ll be happy to help!

We have already replied to your query on ticket #1022. Please check your email for our previous response.

If you have any further questions or need additional assistance, feel free to reach out.

Best regards,

Thank you for your interest in our mobile app! Currently, our team is diligently working on enhancing the invoices view. the next updates will focus on expenses. Rest assured, your request for SaaS compatibility is noted, and we’ll be adding it to our development pipeline. Stay tuned for updates!

Thank you for your interest in our mobile app! We plan to add all the main Perfex CRM features to the Glofex mobile app. If you need special features, such as mobile number search and viewing your client data, please reach out to our support team at helpdesk@xessglobal.net.

Thank you for your interest in our mobile app! Currently, our team is diligently working on enhancing the invoices view. the next updates will focus on expenses. Rest assured, your request for SaaS compatibility is noted, and we’ll be adding it to our development pipeline. Stay tuned for updates!

Thank you for your interest in our mobile app! We’re thrilled to hear about your enthusiasm. Currently, our team is diligently working on enhancing the tickets view. In the next updates, we’ll be focusing on improving the invoicing and expenses features, which we know are crucial for many of our users.

Rest assured, your request for SaaS compatibility is noted, and we’ll be adding it to our development pipeline. Stay tuned for updates!

Thank you for your interest in our mobile app! Currently, our team is diligently working on enhancing the tickets view. the next updates will focus on invoices and expenses. so stay tuned for future enhancements! If you have any further questions or suggestions, feel free to reach out anytime.

They’ll be happy to assist you further.

Regarding the API Plugin, there is no need for a separate purchase. Our application comes with its own API module, integrated seamlessly for your convenience.

Yes, we do have plans to incorporate separate module features into the application in our upcoming updates. We aim to continually enhance the functionality of our APP to better meet the evolving needs of our users.

As for the next update, will include several new features such as task view, project view, tickets, invoicing View, payment , expenses tracking, and the addition of add leads functionalities.

We appreciate your interest in our product and look forward to bringing you these enhancements in the near future. Should you have any further questions or require assistance, please don’t hesitate to let us know.

Hi, these features will be added in the upcoming release.

Absolutely! We’re update our mobile app continuously. In the current version, users can access features like assigning tasks, projects, tracking leads, monitoring task and project statuses, along with task and project counts. In our upcoming update, users can expect the addition of reminders for enhanced productivity. Looking ahead, we have plans to include announcements, leads management functionalities like adding and deleting leads, and numerous other features in future APP updates.

your documentation is third class and very poor. no clear instructions. literally struggling to run application

I understand your frustration, but our documentation is designed to cover every necessary step, including building, packaging, setting up Firebase, and other customizations. However, it does assume a basic level of familiarity with Flutter and app setup.

To resolve your issues, ensure you have the necessary knowledge to set up Flutter and run it without errors, as well as creating and setting up Firebase. Additionally, some familiarity with Perfex CRM module installation is beneficial.

If you’re not planning to publish the app, you can simply modify the domain, API secret key, module activation code, and email within the app. Afterward, activate the module and build an APK. The app will function properly, but it won’t be eligible for publication.

if you need further assistance or clarification on any specific step!

that I know all the stuff. submitting all the information in the ticket.

Unfortunately, our mobile app is not currently configured for SaaS. However, we appreciate your interest and are continuously evaluating ways to enhance our services. If you have any further questions or need assistance, please feel free to reach out.